check engine MERCEDES-BENZ SPRINTER 2013 MY13 Operator’s Manual

The auxiliary heating works independently of
the engine and supplements the climate
control system in the vehicle. The auxiliary
heating heats the air in the vehicle interior to
the temperature set.
If your vehicle is equipped with a hot-water
auxiliary heater, the auxiliary heating also
keeps the coolant warm. This way, the load
on the engine is minimized and fuel is saved.
The heater booster function of the auxiliary
heating supports the climate control system
when the engine is runnin gand the outside
temperature is low.
You can use the auxiliary heating at an
outside temperature of up to 39 ‡ (4 †). At
an outside temperature above 39 ‡(4† ) the
auxiliary heating system and the heater
booster function switch off automatically.
i If the interior motion sensor (Y page 61)
is armed and the auxiliary heating is
switched on, it is possible that the interior
temperature monitoring may cause a false
alarm. In this case, either deactivate the
interior motion sensor or switch off the
auxiliary heating. Before switching on
X Check the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tan kmust be
at least a quarter full to ensure that the
auxiliary heating functions.
X Switch on climate control (Y page 112).
X Se tthe temperature control to the desired
temperature (Y page 113).
X Set the air distribution as required
(Y page 113).
X Open the center (Y page 117) and side air
vents (Y page 117) and set them to the
middle position.
i The auxiliary heating automatically
switches to heater booster mode after the
engine is started. Operating with the button (control
panel)
i
Switch the heater booster function on or
off with the 0013button (Y page 125).
X To activate the auxiliary heating
system: press the upper section of the
0020 switch for longer than two seconds.
The red indicator lamp in the button lights
up. The auxiliary heating heats or ventilates
the interior to the temperature that you
have set. The blower switches to the first
level.
X To switch off auxiliary heating: press the
upper section of the 0020button.
Or
X Turn the key in the ignition lock to
position 0.
The red indicator lamp in the button goes
out. The auxiliary heating operates for
another two minutes and then switches off
automatically. Selecting
aswitch-on time
Important information You can use the on-boar
dcomputer to define
up to three switch-on times, one of which can
be selected.
The yellow indicator lamp in the 0020button
goes out after 30 minutes, if you:
R have selected the switch-on time and
R turn the key to position 0in the ignition
lock. Operating the auxiliary heating system
119Climate control Z

At an outside temperature of up to
39 ‡(4 †) the fuel-fired heate
rbooster
system heats the vehicle interior as quickly
as possible when the engine is running.
The auxiliary heating automatically switches
to heater booster mode after the engine is
started.
At an outside temperature above 39 ‡(4 †)
the auxiliary heating system and the heater
booster function switch off automatically.
If you switch off the engine without switching
off the heater booster function, the system
will be switched on the next time the engine
is started (memory function).
i Switch the auxiliary heating on or off with
the 0020 button (Y page 119).
X To switch on/off: press the0013switch.
If the indicator lamp in the button lights up,
the heater booster function is switched on.
After switching off, the auxiliary heating
operates for about another three minutes and
then switches off automatically. Replacing the remote control battery
G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
If the indicator lamp on the remote control
flashes red rapidly, the remote control battery
is discharged. You should replace the remote
control battery.
You need a battery of the type CR2430, which
can be obtained at any qualified specialist
workshop. X
Remove battery cover 0006using a suitable
implement, e.g. a coin, by turning it
counter-clockwise.
X Check the seal on battery cover 0006for
damage and, if necessary, replace.
X Remove old batteries 0026.
X Insert new, clean battery 0026into the
battery tray with the positive pole facing
upwards. Use a lint-free cloth to do so. 126
Operating the auxiliary heating systemClimate control

i
To unlock the steering, move the steering
wheel slightly while turning the key to
position 1. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following
components on the vehicle, and on the
trailer as necessary:
R
license plates, vehicle lighting, turn
signals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The trailer coupling is one of the most
importan tvehicle parts with regard to road
safety. The separate instructions issued by
the manufacturer pertaining to operation,
care and maintenance should be observed.
X Rectify any noticeable defects before
commencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
X
Check the equipment to make sure that it
is accessible, complete and ready for use.
The first aid and breakdown assistance
equipment is in the fron tdoor stowage
compartments and behind the driver's seat.
Vehicle lighting
X Turn the key to position 2in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page 96). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the
operating and road safety of the vehicle.
There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do
not slip or obstruct the pedals. Only use non-
slip floormats. G
WARNING
Unsuitable footwear can hinder correc tusage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
X Secure the load as per the loading
guidelines (Y page 232).
X Make sure that the floormats and carpets
are properly secured so that they cannot
slip and obstruct the pedals.
X Close all doors. Starting the engine
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
X Before starting the engine, make sure that: 134
DrivingDriving and parking

Problem Possible causes/consequences and
0004 Solutions
The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low. The battery is too weak or
discharged.
X
Jump-start the vehicle (Y page 267).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
cannot be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page 254).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N.P rolonged rolling of the wheels, e.g.
when being towed, will result in
transmission damage. Selector lever
0016
Park position with parking lock
0012 Reverse gear
0013 Neutral
0015 Drive
The display in the instrument cluster shows
the present selector leve rposition or the
current shift range:
R on vehicles with steering wheel buttons
(Y page 182)
R on vehicles without steerin gwheel buttons
(Y page 178) 138
Automatic transmissionDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
0004 Solutions
The transmission
malfunctions when
shifting gear. The transmission is losing oil.
X
Have the transmission checked immediately at a qualified
specialist workshop. The acceleration
characteristics have
deteriorated
noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in
position R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified
specialist workshop. Releasing the parking lock manually
X
Apply the parking brake.
X Remove cover 0005. X
Slide implement 0006as far as it will go into
the opening.
X Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again
until it is returned to position P.
X Remove implement 0006.
X Re-install cover 0005.
In the event of a malfunction, it is possible to
manually release the selector lever from the Automatic transmission
141Driving and parking Z

Limited braking performance on salt-
treated roads When driving on salted roads, salt may start
to build up on the brak edisks and brake pads.
This can increase braking distances
considerably.
Maintain a greater distanc eto the vehicle in
front.
To remove any build up of salt that may have
formed:
X Apply the brakes at the start of the journey,
occasionally during journey and at the end
of the journey. Make sure that you do not
endanger other road users when doing so.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered
surfaces, road salt and/or dirt may get into
the parking brake. This causes corrosion and
a reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of
12 mph (20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake. Driving in wet conditions
Hydroplaning G
WARNING
There is a danger of hydroplaning occurring,
even if you are driving slowly and your tires
have sufficient tread depth, depending on the
depth of water on the road. There is a risk of
an accident.
For this reason, avoid tire ruts and brake
carefully.
Therefore, in heavy rain or other conditions in
which hydroplaning can occur, drive as
follows:
R reduce your speed
R avoid tire ruts
R apply the brakes with care
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the water level of standing water should not
be above the lower edge of the front
bumper
R do not drive faster than walking speed Driving tips
151Driving and parking Z

Obstacles may damage the following parts
of the vehicle:
R
the chassis
R the drive train
R the fuel and supply tanks
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the co-driver
direct you.
i We recommend that you additionally
carry a shovel and a recovery rope with
shackle in the vehicle.
R Ensure that loads and items of luggage are
securely stowed or lashed down
(Y page 232).
R Before driving off-road, stop the vehicle and
shift to a low gear.
R If the surface demands it, temporarily
deactivate ASR when pulling away
(Y page 58).
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Avoid spinning the drive wheels.
R Make sure that the wheels always remain
in contact with the ground.
R Drive with extreme care over unknown
terrain where you can only see for a short
distance. As a precaution, get out of the
vehicle to take a look at the route to be
taken in advance.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could
crumble or break away.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist
workshop. Off-road driving places a higher demand on
your vehicle than normal road operation.
Check your vehicle after driving on rough
terrain. By doing so you will notice any
damage in good time and reduce the risk of
an accident for yourselfa
nd otherroad users.
Clean your vehicle thoroughly before driving
on public roads.
Observe the following points after driving off-
road, on construction sites and before driving
on public roads:
X Activate ASR (Y page 58).
X Clean the headlamps and tail lamps and
check them for damage.
X Clean the front and rear license plates.
X Clean the windshield, windows and exterior
mirrors.
X Clean the steps, door sills and grab
handles.
This increases safety of footing.
X Clean the wheels/tires, wheel housings
and the underbody of the vehicle with a
water jet.
This increases road grip, especially on wet
road surfaces.
X Check the wheels/tires and wheel
housings for trapped foreign objects and
remove them.
Trapped foreign objects can damage the
wheels/tires and may be flung out from the
vehicle when you continue driving.
X Check the underbody for trapped branches
or other parts of plants and remove them.
Trapped branches or other parts of plants
increase the risk of fire and can cause
damage to fuel lines, brake hoses and the
rubber bellows of axle jointsa nd drive
shafts.
X Clea nthe brake disks, brake pads and axle
joints, particularly after operation in sand,
mud, grit/gravel, water or similarly dirty
conditions.
X Check the entire floor assembly, the tires,
wheels, bodywork structure, brakes, 154
Driving tipsDriving and parking

Problems with the rear view camera
Problem Possible causes/consequences and
0004 Solutions
After reverse gear is
selected, white lines
appear on the monitor
or the picture flickers. The rear view camera is exposed to very bright white light or
fluorescent light.
X
Check whether the rear view camera works at another location. The rear view camera is
functioning incorrectly
or not at all. R
The surrounding area is very dark.
R The outside temperature has changed rapidly or is very high.
R The camera lens is dirty or obstructed.
X Check the rear view camera and clean the camera lens if
necessary (Y page 259). Working mode
ADR (working speed governor)
General notes When activated, ADR automatically increases
the engine speed to a preset speed or a speed
you have set.
i After a cold start, the idling speed of the
engine is increased automatically. If the
preset working speed is lower than the
increased idling speed, the working speed
is only reached once the engine has
completed the warm-up phase.
It is only possible to activate ADR with the
vehicle stationary and the parking brake
applied.
The selector lever of the automatic
transmission must be in position P.Activating/deactivating ADR X
To activate: press the upper section of the
0023 switch while the engine is running.
The indicator lamp in the switch comes on.
The 0004 indicator lamp in the instrument
cluster lights up or the display shows the
following message: Operating speed governor active .
X To deactivate: press lower section of the
0023 switch while the engine is running.
The indicator lamp in the switch goes out.
ADR is automatically deactivated if:
R you release the parking brake.
R the brake pedal is depressed.
R the vehicle moves.
R the control unit detects a malfunction. Working mode
167Driving and parking Z

R
Do not install rented trailer couplings or
other detachable trailer couplings to the
bumpers.
R Minimize the risk of damage to the ball
coupling .Ifyou do not require the ball
coupling, remove it from the ball coupling
recess.
Weight information can be found in the
“Permissible trailer and drawbar
noseweights” section (Y page 169).
Note that, when towing atrailer,
PARKTRONIC is only available with limitations
or not at all (Y page 160).
i The height of the ball neck changes
according to the load on the vehicle. If this
is case, use a trailer with a height-
adjustable trailer drawbar.
Driving tips The maximu
mpermissible speed for vehicle/
trailer combination depends on the type of
trailer. Before setting off, check the vehicle
documents of the your trailer to find out the
permissible maximum speed. Observe the
legally prescribed maximum speed for
vehicle/trailer combinations in the relevant
country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be differen tincomparison
to when driving without a trailer and it will
consume more fuel.
On long, steep downhill slopes you must
select shift range 3,2or 1in good time.
i This also applies if you have activated
cruise control.
This enables you to utilize the engine's
braking effect and you do not need to brake
so heavily to keep the correc tspeed. which
protects the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need to brake additionally, to
not depress the brake pedal constantly, but
periodically. Driving tips If the trailer begins to swing from side to side:
X
Do not accelerate.
X Do not counter-steer.
X Brake if necessary.
i You can reduce the risk of the trailer
swinging and rocking by retrofitting anti-
roll bars or trailer stability programs .More
information is available from your
authorized Sprinter Dealer.
R Maintain a greater distance than you would
when driving without towing a trailer.
R Avoid sudden braking. Apply the brakes
gently at first to allow the trailer brake to
overrun. Then, increase the brake force
quickly.
R The figures for the gradient climbing
capabilities from a standstill refer to sea
level. When driving in mountainous areas,
note that the power output of the engine,
and with it its gradient climbing capability,
decrease with increasing altitude. Attaching and removing the ball
coupling
G
WARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving
and endanger other road users. There is a risk
of an accident and injury.
Install and secure the ball coupling as
described in the ball coupling manufacturer's
installation instructions. Make sure that the
ball coupling is correctly installed and
secured before every journey. G
WARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as
described in the ball coupling installation
instructions. Make sure that the ball coupling 170
Towing
atrailerDriving an d parking

available from the police and local
authorities.
Observe the following when towing a trailer:
R
Practice driving around bends, stopping
and backing up at a place where there is no
traffic. This enables you to gain experience
and get used to the new handling
characteristics.
R Before driving, check:
-that the trailer tow hitch and ball
coupling are secure
- that the safety switch for a braked trailer
is functioning properly
- that the safety chains are secure and not
damaged
- that the electrical connections are
secure
- that the lights are working
- that the wheels are in good order and the
tire pressure is correct
R Adjust the exterior mirrors to provide an
unobstructed view of the rear sectio nofthe
trailer.
R If the trailer has electronically controlled
brakes, pull the vehicle/trailer
combination away carefully. Brake
manually using the brake controller and
check that the brakes are working.
R Secure the load on the trailer according to
the applicable specifications and current
standards on securing loads
(Y page 234).
R When driving with a trailer, check at regular
intervals that the load is secured and that
the brakes and lights are working.
R Bear in mind that the handling will be less
stable when towing a trailer than when
driving without one. Avoid sudden steering
movements.
R The vehicle/trailer combination is heavier,
accelerates more slowly and has a
decreased gradient climbing capability and
a longer braking distance.
It is more susceptible to crosswinds and
requires cautious steering. R
If possible, do not brake suddenly, but
rather moderately at first so that the trailer
can activate its brakes. Then increase the
force on the brake pedal.
R If the automatic transmission repeatedly
shifts between gears when driving on
inclines, restrict the shift range. Select shift
range 4,3,2or 1.
Driving in a low gear and at a low speed
reduces the risk of damaging the engine.
R When driving on a downhill gradient, shift
to a low gear and take advantage of the
engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
R If the coolant temperature increases
dramatically while the air-conditioning
system is switched on, switch off the air-
conditioning system.
Coolant heat can also be dissipated by
switching the airflow and the temperature
of the heater/air conditioning to the
maximum level. Open the windows if
necessary.
R When overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of your vehicle/trailer
combination you need an additional
distance before you can return to your
original lane. Uncoupling
atrailer G
WARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overru nbrake
is engaged.
! Do not disconnect a trailer with an
engaged overru nbrake. Otherwise, your 172
Towing
atrailerDriving an d parking