MERCEDES-BENZ V-CLASS 2021 Owners Manual

The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ irement
fo rth is is that the mobile phone and the mobile
phone network pr ovider of the person you are call-
ing support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz-mobile.com/
T
T elephone menu ov
elephone menu overerview
view 1
Bluetooth ®
device name of the cur rently con-
nected mobile phone/the mobile phones
2 Bluetooth ®
device name of the cur rently con-
nected mobile phone/the mobile phones (two
phone mode)
3 Battery status of the connected mobile phone
4 Signal strength of the mobile phone network
5 Options
6 Device manager
7 Messages
8 Numerical pad
9 Contact sear ch T
T elephon
elephon y oper
y operating modes ov
ating modes overerview
view
Depending on the equipment, thefo llowing tele-
phone operating modes are available:
R One mobile phone is connected tothe multi-
media system via Blue tooth ®
.
R Two mobile phones are connected with the
multimedia system via Blue tooth ®
(two phone
mode).
- You can use all the functions of the multi-
media system with the mobile phone in the
fo re ground.
- You can receive incoming calls and mes-
sages with the mobile phone in the bac k-
gr ound.
Yo u can inter change the mobile phone in
th efo re ground and backg round. 208
208
MBUX multimedia system

Connecting a mobile phone
Connecting a mobile phone
R R
eq
eq uir
uir ements:
ements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating inst ruc-
tions).
R Bluetoo th®
is activated on the multimedia sys-
te m.
Multimedia system: 4 © 5
Phone
Searc
Searc hing f
hing for a mobile phone
or a mobile phone #
Select í. #
Select Connect new device.
Connecting a mobile phone
Connecting a mobile phone
Au thorisation follo ws using secure simple pairing. #
Select a mobile phone.
A code is displa yed in the multimedia system
and on the mobile phone. #
If bo thcodes match, con/rm the code on the
mobile phone.
F
F unctions in t unctions in t he T
he Telephon
elephon y menu
y menu
The functions available in theTe lephony menu
include thefo llowing:
R Making calls, e.g.:
- R Accepting a call
- k End call
- i Create conferen. call
- Accepting or rejecting a waiting call
R Managing contacts, e.g.:
- Downloading mobile phone contacts
- Editing thefo rm at of a contact's name
- Saving contacts in theve hicle
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Ov
Ov
er
ervie
vie w of Smar
w of Smar tphone Int
tphone Int egr
egration
ation
Wi th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multimedia
system displa y.
Only one mobile phone at a time can be connected
via Smartphone Integ ration tothe multimedia sys-
te m. Also for use with two phone mode with smart-
phone integ ration, only one additional mobile phone can be connec
ted using Blue tooth ®
with the
multimedia system.
The full range of functions for Smartphone Integ ra-
tion is only possible with an Internet connection.
The app ropriate application must be downloaded
on the mobile phone touse Smartphone Integ ra-
tion. The mobile phone must be switched on and
connec tedto a USB port with theç symbol on
th e multimedia system using a suitable cable.
Apps for Smartphone Integ ration
R Apple CarPlay ®
R Android Auto
Yo u can start Apple CarPlay ®
or Android Auto
using theApps menu.
Alternative: If an application is active via Smart-
phone Integ ration (e.g. when music is being pla yed
or route guidance is active), you can call up the
active application using the| orz or%
application buttons
Yo u can end Smartphone Integ ration bydiscon-
necting the connecting cable between the mobile
phone and multimedia system.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
When using Android Auto or Apple CarPlay ®
, cer-
ta in vehicle data is transfer redto the mobile
phone. This enables youto get the best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is random lyge nerated.
This has no connection totheve hicle identi/cation
number (VIN) and is dele ted when the multimedia
system is reset (/ page 202).
The following vehicle status data is transmit ted:
R The transmission position engaged
R The distinction between par ked, standstill, roll-
ing and driving
R The day/night mode of the inst rument cluster MBUX multimedia system
209 209

The trans
fer of this data is used toalter how con-
te nt is displa yedto cor respond tothe driving situa-
tion.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction This data is only transfer
red while the navigation
system is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). W W
eb br ow
eb br owser ov
ser overerview
view
The web br owser is laun ched on the home screen
aTer selecting AppsorMercedes me & Apps via
z Browser. 1
URL entry
2 Bookmar ks
3 Web page, back
4 Web page, forw ards
5 Torefresh/stop
6 Options
% Some functions are countr y-dependent.
% Websites cannot be shown while theve hicle is
in motion. R
R
adio and media
adio and media Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he media menu
he media menuSymbol
Symbol
DesignationF
Designation Function
unction
Ì PlayS electtostart or continue pl aybac k.
Ë Pause Selecttopause the playbac k. 210
210
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
: Repeat a trac kS electtorepeat the cur rent track or the
active pla ylist.
R Select once: the active pla ylist is repea-
te d.
R Select twice: the cur rent track is repea-
te d.
R Select thre e times: the function is
deactivated.
9 Random playba ck Selecttoplay the trac ksinrandom order.
û/ü Back/forward Selecttoskip tothe pr evious or tothe next
trac k.
f OptionsSelecttoshow additional options.
5 CategoriesSelecttoshow or sear chthro ugh available
categories (e.g. playback lists, albums,
artists, etc.).
è Search Selecttosear chinthe active menu. Yo u
can sear chfor artists or genres, forex am-
ple.
Z SettingsS electtomake settings.
© HomeSelecttoreturn tothe home screen.
2 Full screen Selecttoswitch tofull sc reen mode. The
following functions and settings are available
in the Media menu:
R Connect extern al data car riers tothe multime-
dia system (e.g. via USB or Blue tooth ®
)
R Playback of audio or video /les A
A
ut
ut hor
hor ising Bluet
ising Bluet ooth
oo th®
®
audio eq
audio eq uipment f
uipment f or media
or media
pla
pla yback
yback R
R
eq
eq uir
uir ements:
ements:
R Bluetoo th®
is activated on the multimedia sys-
te m and audio equipment .
R The audio equipment supports the Blue tooth ®
audio pro/les A2DP and AVRC P.
R The audio equipment is "visible" forot her devi-
ces. Multimedia system:
4 © 5
Media 5
Bluetooth 5
ª
Using Blu etoo th®
Au dio, you can play back music
/les via the MBUX multimedia system from an
ex tern al data storage medium, e.g. your smart-
phone. #
Toplay back audio /les using the multimedia
system, authorise theex tern al data storage
medium on the MBUX multimedia system.
A
A ut
ut hor
hor ising a ne
ising a ne w Bluet
w Bluetooth
oo th®
®
audio de
audio de vice
vice #
Select Connect new device . #
Select an audio device.
Authorisation starts. A code is displa yed on the
multimedia system and on the mobile phone. #
Ifth e codes are identical, con/ rmonthe audio
equipment. #
Select Only as Bluetooth audio device .
The Blue tooth ®
audio equipment is connected
with the multimedia system. MBUX multimedia system
211 211

Connecting pre
Connecting pre
viousl
viously aut
y author
hor ised Bluet
ised Bluet ooth
oo th®
®
audio
audio
eq
equipment uipment #
Select a Blu etoo th®
audio device from the list.
The connection is established. Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he r
he radio menu
adio menu Symbol
Symbol
Designation F
Designation Function
unction
© HomeSelecttoreturn tothe home screen.
j Messaging Select tocall up messaging.
û/ü Back/forward Selecttoskip tothe pr evious or tothe next station.
Z SettingsSelecttoshow fur ther options. Settings can be made to
th efo llowing additional functions, forex ample:
R Navigation and tra1c announcements
R Frequency /x function
R Radio additional text
R Emer gency warnings
The setting options are countr y-dependent.
2 Full screen Select toswitch totheDA B slide sh ow.
This function is not available in all countries.
8 Silent function Select toswitch o. the sound.
f Storing radio sta-
tions Select
tosave ara dio station in the station list.
4 Station lis tS electtodisplay the station list.
ª Search Selecttobrow se the active menu, forex ample, byartist
or genre. Depending on
the frequency band selected, di.er-
ent functions are available toyou.
Select the desired frequency band in thera dio
menu head runner. A
A
dditional functions of T
dditional functions of T uneIn R
uneIn Radio
adio
% Arelatively lar gevolume of data can be trans-
mitted when using TuneIn Radio. 212
212
MBUX multimedia system

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsT hefollowing additional settings
are available in theTu neIn Radio
menu:
R Selecting stream
R Logging on toor out of the
Tu neIn account
ß Favourites Select during playbacktosave
th e station cur rently set as a
fa vo urite.
Ì/Ë Play/PauseSelecttostart, stop or continue
pl ay bac k.
5 Tobrow se Selecttochoose a category and
th en a radio station. Sound se
Sound se
ttings
ttings Ov
Ov
er
ervie
vie w of functions in t
w of functions in t he Sound menu
he Sound menu The sound system is
available for all functions in
th era dio and media modes. The settings, for
ex ample forth e equaliser, e.ect the playback of all
media sources.
The following functions are available:
R Equalise r:
- Treble, mid-range and bass
R Balance and fader
R Volume:
- Automatic volume adjustment MBUX multimedia system
213 213

N
N
o
ot
tes on loading guidelines
es on loading guidelines &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running, espe-
cially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. &
W
WARNING
ARNING Risk of injury from unsecured
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, st riking vehicle occupants.
This also applies to:
R luggage or loads
R seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects in such a wayth at
th ey cannot be tossed about. #
Before tr avelling, secure objects, luggage
or load toprev ent them slipping or tip-
ping over. #
When a seat is remo ved, keep it prefera-
bly outside theve hicle. &
W
WARNING
ARNING Risk of accident due toincor-
re ctly placed load
The cent reofgrav ity of the load may be too
high and/or toofar bac k.
This can signi/cantly impair the driving, steer-
ing and braking characteristics. #
Always ensu rethat the centre of grav ity
of the load is between the axles and as
low as possible near there ar axle. &
W
WARNING
ARNING Risk of accident due toexceed-
ing the permissible wheel/axle loads or
th egr oss vehicle weight
The driving characteristics, as well as steering
and braking, may be greatly impaired. Overloa-
ded tyres may overheat and burst as a conse-
qu ence. #
When transporting a load, alw ays
obser vethe permissible wheel loads,
axle loads and the maximum permissible
gr oss mass forth eve hicle (including
occupants). &
W
WARNING
ARNING Risk of injury if unsuitable
climbing aids are used
In theeve ntthat you use openings in the body-
wo rkor attachments as steps, you could:
R Slip and/or fall.
R Damage theve hicle and thus slip and fall. #
Always use non-slip, stable climbing aids,
e.g. a suitable ladder. *
N
NOOTE
TE Damage caused bythe use of open-
ings in the bodywork or de tach able part as
a step Using
the lo wer guide of the sliding door (car-
ri age) as a step can damage the trim and/or
mechanism of the sliding door. #
Do not use the guide of the sliding door
(car riage) as a step. If
yo u are using a roof luggage rack , please no te
th e maximum roof load and the maximum load
capacity of thero of luggage rack ( /page 280).
The handling characteristics of your vehicle are
dependent on the load distribution.
Therefore, please obser vethefo llowing no tes
when loading:
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R if possible, alw ays transport the load in the
load compartment.
R fasten the load tothe tie-down eyes and dis-
tribute the load evenly among them. 214
214
Tr
anspo rting

R
ifav ailable, use a load pr otection net tosecure
th e load (/ page 218).
R use tie-down eyes and fastening co mponents
which are suitable forth ewe ight and size of
th e load.
Obser vethe operating inst ructions of the manufac-
turer when using load securing aids or lashing
material and the no tes on their expiration dates.
In thefo llowing cases, load securing aids or lash-
ing materials are wornout, should not be used and
must be replaced:
R there is missing or illegible identi/cation
R there is cord breakage or damage toload-bear-
ing seams or other traces of cracking
R there are cuts, holes, deformations, crushed
areas or other damage
R there is damage toclamping elements or fas-
te ners
If th e luggage compartment 0oor or loading area
are damaged in theev ent of an accident, ha vethe
tie-down eyes and the lashing material checked at
a quali/ed specialist workshop.
Even if you adhere toall the loading guidelines, an
increased load increases therisk of injury in the
ev ent of an accident.
Bef
Bef or
ore loading
e loading
Check and, when necessar y,adjust the tyre pres-
sure (/ page 253).
When loading
When loading
Obser vethefo llowing when loading theve hicle:
R Neverex ceed the permissible axle load or the
ve hicle's permissible gross mass.
The vehicle's kerb we ight is increased if acces-
sories or optional equipment are /t ted. This
re duces the maximum pa yload.
R Obser vethe no tes on load distribution
(/ page 215).
R Obser vethe no tes on load securing
(/ page 216) and the legal requ irements of
th e country in which you are cur rently driving.
R Obser vethe information on the car rier systems
(/ page 221). ATer ATer
loading
loading
Obser vethefo llowing aTer loading theve hicle:
R Check that the luggage and/or load is secure
before every journey and at regular inter vals on
long trips.
R Close all doors and theta ilgate.
R Adjust thera nge of the headlamps according
to theve hicle load (/ page 108).
R Adjust the tyre pressure according totheve hi-
cle load (/ page 253).
R Adapt your driving style according totheve hi-
cle load. Load dis
Load dis
tr
tr ibution
ibution
* NO
NOTE
TEDamage tothe 0oor co vering due to
une ven loading Excessive point loading on
the load compart-
ment 0oor or on the load area can negatively
a.ect the driving characteristics and could
damage the 0oor co vering. #
Distribute the load evenl y.When doing
so, ensure that theove rall centre of grav-
ity of the load is alw ays as low and close
to the centre as possible and between
th e axles near there ar axle. Obser
vethefo llowing no tes:
R Always transport loads in the load compart-
ment and with the seat backrests folded up
and proper lyloc ked in position.
R Always place the load against the front or rear
seat backrests.
R Movelarge and heavy loads as far as possible
to wa rdsth e front of theve hicle in the direction
of tr avel, against the front or rear seats. Stow
loads 0ush with there ar or front seats.
R Additionally secure the load with suitable load
securing aids or lashing material.
R The load must not pr otru de abo vethe upper
edge of the seat backrests.
R Transport loads behind seats that are not
occupied.
R Ifth ere ar ben chseat is not occupied, inse rt
th e seat belts crosswise into the seat belt
buckle of the opposite seat belt. Tr
anspo rting
215
215

Load com
Load com
par
partment v
tment v ar
ariants
iants
Yo u can vary the load compartment according to
yo ur transpor tation requ irements as follo ws:
R byfolding there ar seat backrests or rear
ben chseat backrests forw ard totheta ble posi-
tion
R byfolding there ar seats forw ards
R byfolding there ar ben chseat forw ards
R byremoving there ar seats and/or there ar
ben chseat
R byremoving the seat/bunk combination
R byfolding up or removing the bed extension of
th e seat/bunk combination
Yo u will /nd information about there ar seats and
th ere ar ben chseat in the "Seats" section
(/ page 76). Secur Secur
ing loads
ing loads N No
ot
tes on load secur
es on load secur ing
ing *
N
NOOTE
TE Damage totheve hicle if the maxi-
mum loading capacity of the lashing points
is exceeded If
yo u combine various lashing points tosecure
a load, alw aysta ke the maximum loading capa-
city of thewe akest lashing point into account.
During maximum full-stop braking, forc es may
act which can multiply thewe ight of the load. #
Always use se veral lashing points todis-
tribute and spread the load. #
Distribute the load on the lashing points
ev enl y. Obser
vethe information relating tothe maximum
loading capacity of the lashing points
(/ page 280).
As the driver, you are responsible for ensuring the
fo llowing:
R The load is secured against slipping, tipping,
rolling or falling o..
Ta ke usual tra1c conditions as well as swer v-
ing or full brake application and bad roads into
account.
R The applicable requi rements and guidelines
re lating toload-securing practices are met.
If th is is not the case, this may constitute a
punishable o.ence, depending on local legisla- tion and any ensuing consequences. Obser
ve
countr y-speci/c la ws.
Make sure that the load is secure before every
journey and at regular inter vals during a long jour-
ne y.Ad just the load securing as necessar y.Infor-
mation on how tosecure loads cor rectly can be
obtained from the manufacturers of the load
securing aids or lashing material for load securing,
fo rex ample.
Also obser vethe no tes on loading guidelines
(/ page 214).
When securing loads, obser vethefo llowing:
R Fill spaces between the load and the load com-
partment walls or wheel wells. Forth is pur-
pose, use rigid load securing aids, such as
ch oc ks,wo oden /xings or padding.
R Attach secured and stabilised loads in all direc-
tions.
Use the lashing points or the tie-down eyes
and guide rails in there ar compartment.
Only use lashing materials, such as lashing
nets and lashing st raps, which ha vebeen tes-
te d in accordance with cur rent standa rds (e.g.
DIN EN). Alw ays use the lashing points closest
to the load and pad sharp edges.
% You can obtain lashing material tested in
acco rdance with cur rent standa rds (e.g.
DIN EN) from a specialist company or from a
qu ali/ed specialist workshop.
N No ot
te on t
e on t he lashing points and tie-do
he lashing points and tie-do wney
wn eyes on
es on
t
t he load com
he load com par
partment
tment 0oor
0oorf
for passeng
or passeng er v
er vehicles
ehicles
(v
(v ehicle cat
ehicle cat egor
egor y M1)
y M1) Example: lashing angle
for best load security
d Vertical tothe load compartment 0oor
e Load compartment 0oor 216
216
Tr
anspo rting

1
Direction of pull with 75° lashing angle
2 Direction of pull with 45° lashing angle
The lashing angle is the angle form ed between the
load compartment 0oor and the lashing material.
Fo r optimum load securing in accordance with
standard ISO 27955 the lashing angle must be
between 45° 2and 75° 1. The maximum nomi-
nal tensile load of 350 daN forth e tie-down eyes in
th e load compartment 0oor or in the guide rails
may not be exceeded. Ov
Ov
er
ervie
vie w of lashing points
w of lashing points Example:
variable lashing points in the guide rails
1 Guide rails
2 Tie-down eye
Do not attem pttomodify or repair the lashing
points, tie-down eyes or lashing materials. Read
th e information on quali/ed specialist workshops
(/ page 24). F
F
itting and r
itting and r emo
emoving tie-do
ving tie-do wney
wn eyes
es &
W
WARNING
ARNING Risk of injury due toincor rectly
installed tie-down eyes
If th e tie-down eyes are not cor rectly ins talled,
th ey can slip or tear out.
This may cause objects, lug gage orthe load to
slip, tip over or be thro wn about theve hicle
interior, st riking vehicle occupants. #
Make sure that the tie-down eyes are
cor rectly ins talled and do not mo ve. #
Obser vethe no tes on the loading guidelines
and on securing loads (/ page 214). Example: guide
rails Ti
e-down eyes for guide rails
F
F itting
itting #
Turn me talreta ining ring 3 sothat it is paral-
lel tothe long axis of tie-down eye2 as illus-
trated.
The locking pin can only be pushed down su1-
cient lyand allow the tie-down eyeto be /tted,
mo ved or remo ved, if the me talre taining ring is
parallel tothe long axis of the tie-down eye. #
Hold tie-down eye2 between your fore /nger
and middle /nger as illustrated, and place your
th umb thro ugh me talreta ining ring 3 and on
th e central pressure point. #
Use your thumb topush the locking pin down
as far as it will go. #
Push tie-down eye2 near the load using the
notches on guide rail1, and mo veit appr ox-
imately 12 mm. #
Remo ve yo urthumb from the pressure point
and slide tie-down eye2 until it engages. #
Turn me talreta ining ring 3 sothat it is per-
pendicular tothe long axis of tie-down eye2.
The locking pin cannot be pushed down far if
th e me talreta ining ring is perpendicular tothe
long axis of the tie-down eye. This pr events the Tr
anspo rting
217 217