MERCEDES-BENZ V-CLASS 2021 Owners Manual

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¯ AdBlue system Malfunc-
tion See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
system is malfunctioning. #
Consult a quali/ed specialist workshop immediatel y.
¯ AdBlue malfunction
Emer. oper. in XXX km
See Owner's Manual *
Awa rning tone also sounds. The AdBlue ®
system is malfunctioning.
The displa yed distance is the maximum you can drive. If you subse-
qu ently start the engine again, you will be able todrive theve hicle
only at a maximum speed of 20 km/h forth e distance shown. ATer
th at, the engine management system will pr eventthe engine from
being star ted again. #
Consult a quali/ed specialist workshop immediatel y.
¯ Limp-home mode: 20
km/h No start ... km
See Owner's Manual. *
Awa rning tone also sounds. The AdBlue ®
system is malfunctioning.
Yo u may continue todrive the displa yed distance at a maximum speed
of 20 km/h. If you subsequently switch o. the engine, the engine
management system will pr event the engine from being star ted again. #
Drive on toaqu ali/ed specialist workshop.
or #
Stop theve hicle in accordance with the tra1c conditions and con-
sult a quali/ed specialist workshop.
¯
Refill AdBlue Start not
possible *
Awa rning tone also sounds. The AdBlue ®
system is malfunctioning.
Yo u can no longer start the engine. #
Inform a quali/ed specialist workshop immediatel y. T T
yr
yr es
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Rectify tyre pressure *The tyre pressure is too low in at least one of the tyres, or the di.er-
ence in tyre pressure between the individual wheels is toogr eat. #
Check the tyre pressure at the next opportunity (/ page 258). #
Correct the tyre pressure as necessar y. #
Restart the tyre pressure monitoring system (/ page 258).
Check tyre(s) *Awarning tone also sounds.
The tyre pressure in one or more tyres has dropped signi/cantl y.&
W
WARNI NG
ARNI NGRisk of an accident due toinsu1cient tyre pres-
sure
R The tyres can burst.
R The tyres can wearexcessively and/or une venly.
R The driving characteristics as well as the steering and braking
may be greatly impaired. 298
298
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Yo u could then lose control of theve hicle. #
Obser vethere commended tyre pressures. #
Adjust the tyre pressure if necessar y. #
Stop theve hicle without steering or braking sudden ly.Pa y atten-
tion tothe tra1c conditions. #
Secure theve hicle against rolling away. #
Check the tyres. If necessar y,replace the wheel (/ page 261). #
Check the tyre pressure (/ page 258). Correct the tyre pressure
as necessar y.
Warning tyre defect *The tyre pressure in one or more tyres has dropped sudden ly.&
W
WARNI NG
ARNI NGRisk of an accident from driving with a 0at tyre
R The tyres can overheat and cause a /re.
R The driving characteristics as well as the steering and braking
may be greatly impaired.
Yo u could then lose control of theve hicle. #
Do not drive on with a 0at tyre. #
Obser vethe no tes on 0at tyres. #
Stop theve hicle without steering or braking sudden ly.Pa y atten-
tion tothe tra1c conditions. #
Secure theve hicle against rolling away. #
Check the tyres. If necessar y,replace the wheel (/ page 261).
Tyre press. monitor cur-
rently unavailable *D
uetoa source of radio inter fere nce, no signals from the tyre pres-
sure sensors are being received. The tyre pressure monitoring system
is temp orarily malfunctioning.
The tyre pressure monitoring system will restart au tomatically as soon
as the cause has been recti/ed.
Wheel sensor(s) missing *There is no signal from the tyre pressure sensor of at least one tyre.
The display is not showing any pressure value forth e tyre in question. #
Have thefa ulty tyre pressure sensor replaced at a quali/ed spe-
cialist workshop.
Tyre pressure monitor
inoperative No wheel
sensors *T
he wheels /tted do not ha vesuitable tyre pressure sensors. The tyre
pressure moni toring system is deactivated. #
Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitoring system will switch on aTer a few
minutes of driving.
Tyre pressure monitor
inoperative *T
he tyre pressure moni toring system is malfunctioning. #
Consult a quali/ed specialist workshop. Display messages and
warning and indicator lamps
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299

K
K
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 Key does not belong to
vehicle *Y
ou ha veinser ted an incor rect key in tothe ignition loc k. #
Use the cor rect key.
 Remove key *T
hekey is in the ignition loc k. #
Remo vethekey.
Â
Replace key *T
hekey needs tobe replaced. #
Consult a quali/ed specialist workshop.
 Change key batteries *T
hekey battery is dischar ged. #
Replace the battery (/ page 52). V V
ehicle
ehicle Displa
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Clutch overheated Avoid
pulling away Engage/
disengage clutch quickly
if req. *A
warning tone also sounds. The clutch is under heavy load and the
permissible operating temp erature of the clutch has been exceeded.
Av oid frequent pulling away and driving at walking pace overex tended
distances. #
Stop in accordance with the tra1c conditions. #
Secure theve hicle against rolling away. #
Leavethe engine running.
The clutch will cool more quickly when the engine is running.
or #
If possible, continue driving at a steady speed. #
Remo ve yo urfoot from the clutch pedal and do not let the clutch
slip.
The clutch may also cool down during driving.
Cooling down can take afew minutes. When the clutch has cooled
down, the display message will disappear and the clutch will be fully
operational again.
Ò *T
hetailgate is open. #
Close theta ilgate. 300 300
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Ó *A
warning tone also sounds. The bonnet is open. &
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WARNI NG
ARNI NGRisk of accident due todriving with the bonnet
unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine bonnet is loc ked. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions. #
Secure theve hicle against rolling away. #
Close the bonnet.
C *I
n addition, a warning tone sounds during the trip.
The display sho ws the open door or doors. #
Close all the doors.
¥
Top up washer fluid *T
hewasher 0uid le vel in thewa sher 0uid reser voir has dropped below
th e minimum. #
Top up thewa sher 0uid (/ page 229).
Ð Power steering malfunc-
tion See Owner's Manual *A
warning tone also sounds. The po wer assistance forth e steering
could be malfunctioning. You may need tosteer mo reforc efull y. #
Carefully continue toaqu ali/ed specialist workshop and ha vethe
stee ring checked immediatel y.
Telephone No service *Your vehicle is outside the transmission and receiver range of the
mobile phone network pr ovider.
To start engine, shift to
either P or N *Y
ou ha veattem pted tostart theve hicle in transmission position kor
h. #
ShiT the transmission toposition jori.
Auxiliary battery malfunc-
tion *T
he auxiliary battery forth e transmission is no longer being charge d. #
Consult a quali/ed specialist workshop.
Apply brake to deselect
Park (P) position *Y
ou ha vetried toshiT the transmission toposition h,kori with-
out applying the brake. #
Depress the brake pedal.
Apply brake to select R *You ha vetried toshiT the transmission toposition kwithout appl y-
ing the brake. #
Depress the brake pedal. #
ShiT the transmission position tok .
N permanently active
Risk of vehicle rolling *A
warning tone also sounds. While theve hicle is rolling or driving, the
transmission was shiTed toposition i. #
Tostop, depress the brake pedal and, when theve hicle is at a
standstill, shiT the transmission toposition j. Display messages and
warning and indicator lamps
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Tocontinue your journe y,shiT the transmission toposition kor
h.
Risk of vehicle rolling
Vehicle not in P *A
warning tone also sounds. The driver's door is open and the trans-
mission is in position i,korh. #
ShiT the transmission toposition j. #
Secure theve hicle against rolling away.
Without changing gear,
consult workshop *A
warning tone also sounds. You can no longer change the transmis-
sion position due toa malfunction.
If transmission position hhas been selected: #
Without changing the transmission position, consult a quali/ed
specialist workshop.
If transmission position j,kori has been selected: #
Inform a quali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. Transmission position kcann ot
be selected. #
Inform a quali/ed specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
switches toneutral i. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions. #
ShiT the transmission toposition j. #
Inform a quali/ed specialist workshop.
Stop vehicle Leave
engine running Wait
Transmission cooling *T
he transmission is overheating. Pulling away may be temp orarily
impaired or not possible. #
Stop theve hicle immediately in accordance with the tra1c condi-
tions. Do not continue driving! #
Leavethe engine running. #
Wait until the display message disappears before pulling away.
&
inoperative Battery low *T
he on-board elect rical system voltage is too lo w.The hot-water auxili-
ary hea ter (stationary heater) has switched itself o. or cannot be
switched on. #
Drive for an extended distance.
The bat tery will be charge d. The hot-water auxiliary heater (sta-
tionary heater) will be operational again as soon as the on-board
electrical system voltage is su1cient.
& inoperative Refuel vehi-
cle *T
here is too little fuel in the fuel tank. The hot-water auxilia ryheater
(stationary heater) cann otbe switched on. #
Refuel theve hicle. 302 302
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& inoperative See Owner's
Man. *T
he hot-water auxiliary heater (stationary heater) is malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine
has cooled down, make up tofour attem ptsto switch on the hot-
wa ter auxiliary heater (stationary heater), waiting se veral minutes
between each attem pt (/ page 131).
If th e hot-water auxiliary heater (stationary heater) does not switch
on: #
Consult a quali/ed specialist workshop. Lights Lights
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b Left dipped beam (exa m-
ple) *T
he cor responding light source is defecti ve.
Ha ve defective LED lights replaced at a quali/ed specialist workshop. #
Obser vethe no tes on changing a bulb (/ page 113). #
Replace the defective bulb at the front (/ page 114) or rear
(/ page 115).
% Vehicles with LED lights on the trailer: if the cur rent falls below
th e minimum of 50 mA, a display message may appear even
th ough the trailer lights are working proper ly.
Adaptive Main-beam
Assist inoperative *A
daptive Highbeam Assist is malfunctioning. #
Switch high beam on/o. manuall y. #
Consult a quali/ed specialist workshop.
Adaptive Main-beam
Assist currently unavaila-
ble See Owner's Manual *A
daptive Highbeam Assist is deactivated and temp orarily inoperative.
The following causes are possible:
R The windscreen is dirty in the camera's /eld of vision.
R Visibility is impaired due toheavy rain, snow or fog. #
Clean the windscreen.
When the system de tects that the camera is fully operational, the
display will show the message Adaptive Main-beam Assist availa-
ble again
Ad aptive Highbeam Assist is operational again.
Active Light System inop-
erative *T
he active light function is faulty. #
Consult a quali/ed specialist workshop.
b AUTO lights inoperative *T
he light sensor is faulty. The automatic driving lights are malfunction-
ing. #
Switch the light functions on/o. manually (/ page 107). #
Consult a quali/ed specialist workshop.
Intell. Light System inop-
erative *T
he Intelli gent Light System is malfunctioning. The lighting system
re mains available without the Intelligent Light System functions. #
Consult a quali/ed specialist workshop. Display messages and
warning and indicator lamps
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b Malfunction See Own-
er's Manual *T
heexterior lighting is malfunctioning. #
Consult a quali/ed specialist workshop. W W
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or lamps
ps Indicat
Indicat
or and w
or and w ar
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ps on the ins
he instr
trument
ument
clust
clust er
er Some systems will per
form a self-test when the
ve hicle is switched on. Some indicator and warning
lamps may brie0y light up or 0ash. This behaviour
is non-critical. These indicator and warning lamps
indicate a malfunction only if they light up or 0ash
aTer theve hicle has been star ted or during a jour-
ne y. Safe
Safe
ty syst
ty syst ems
ems W
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6 Re straint system warning
lamp *T
he redre straint system warning lamp is on while theve hicle is on.
The restraint system is malfunctioning. &
W
WARNING
ARNING Risk of injury due tomalfunctions in there straint
system
Co mp onents in there straint system may be activated unintention-
al ly or not deploy as intended in an accident. #
Have there straint system checked and repaired immediately
at a quali/ed specialist workshop. #
Pay attention tothe display messages. #
Drive on carefull y. #
Have there straint system and its co mponents checkedby aqu ali-
/ed specialist workshop immediatel y.
Fu rther information on there straint system and its co mponents can be
fo und under "Occupant saf ety".
J Brake system warning
lamp *T
he red brake system warning lamp is on while theve hicle is on.
EBD is una vailable due toa malfunction. This means that ABS, BAS, Hill
St art Assist and ESP ®
as well as its driving saf ety systems, forex ample,
are also una vailable.
AT TENTION ASSIST is deactivated and other driving systems could be
automatically deacti vated. 304
304
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WARNING
ARNING Risk of skidding if EBD, ABS and ESP ®
are malfunc-
tioning
The wheels may block during braking and ESP ®
does not per form
any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and
th e braking distance may increase. In addition, other driving saf ety
systems are switched o.. #
Drive on carefull y. #
Have the brake system checked immediately at a quali/ed
specialist workshop. #
Switch o. theve hicle, wait a short while, then switch it on again. #
Check whe ther the display message has disappeared and ESP ®
is
operational.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
J Brake system warning
lamp *The
red brake system warning lamp is on while theve hicle is on. A
wa rning tone also sounds.
The brake forc e boosting is malfunctioning. &
W
WARNING
ARNING Risk of accident and injury if brake forc e boosting is
malfunctioning
If brake forc e boosting is malfunctioning, increased brake pedal
fo rc e may be necessary for braking. The braking characteristics
may be impaired. The braking dis tance can increase in eme rgency
braking situations. #
Stop in a safe location immediatel y.Do not continue driving! #
Consult a quali/ed specialist workshop. #
Secure theve hicle against rolling away.
J Brake system warning
lamp *T
he red brake system warning lamp is on while theve hicle is on.
There is insu1cient brake 0uid in the brake 0uid reser voir. &
W
WARNING
ARNING Risk of an accident due tolow brake 0uid le vel
If th e brake 0uid le vel is too lo w,the braking e.ect and the braking
ch aracteristics may be impaired. #
Stop theve hicle as soon as possible, paying attention toroad
and tra1c conditions. Do not continue driving. #
Consult a quali/ed specialist workshop. #
Do not top up the brake 0uid. #
Secure theve hicle against rolling away. Display messages and
warning and indicator lamps
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305

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! ABS warning lamp *T
he yellow ABS warning lamp is on while theve hicle is on.
ABS has been switched o. due toa malfunction. As a result, BAS, Hill
St art Assist and ESP ®
as well as its driving saf ety systems, forex ample,
ha ve also been switched o..
AT TENTION ASSIST is deactivated and other driving systems could be
automatically deacti vated. &
W
WARNING
ARNING Risk of skidding if ABS and ESP ®
are malfunctioning
The wheels may block during braking and ESP ®
does not per form
any vehicle stabilization.
The steerability and braking characteristics are heavily impaired and
th e braking distance may increase. In addition, other driving saf ety
systems are switched o.. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a quali/ed spe-
cialist workshop. #
Switch o. theve hicle, wait a short while, then switch it on again. #
Check whe ther the display message has disappeared and ESP ®
is
operational.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
If th e ABS control unit is defective, other systems may be available only
with restrictions or may be una vailable, e.g. the navigation system or
th e automatic transmission.
÷ ESP ®
wa rning lamp *
The yellow ESP ®
wa rning lamp 0ashes while theve hicle is in motion.
ESP ®
or traction cont rol inter venes because there is a risk of skidding
or at least one wheel is spinning.
Cruise cont rol or Active Distance Assist DISTRONIC has been automati-
cal lyswitched o.. #
When pulling away,accelerate only as much as is necessar y. #
Depress the accelerator pedal less during your journe y. #
Adapt your driving style tosuit thero ad and weather conditions. #
Do not switch o. ESP ®
.
In exceptional cases, it may be better toswitch o. ESP ®
(/ page 153).
÷
ESP ®
wa rning lamp *
The yellow ESP ®
wa rning lamp is on while theve hicle is on.
ESP ®
,BAS and Hill Start Assist are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving systems could be
automatically deacti vated. &
W WARNING
ARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisa-
tion. In addition, other driving saf ety systems are swit ched o.. 306
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Drive on carefull y. #
Have ESP ®
ch ecked at a quali/ed specialist workshop. #
Pay attention tothe display messages. #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
å ESP ®
OFF warning lamp *
The yellow ESP ®
OFF warning lamp is on while theve hicle is running or
th e ECO start/s top function is active.
ESP ®
has been switched o.. &
W
WARNING
ARNING Risk of skidding when driving with ESP ®
deactivated
ESP ®
does not act tostabilise theve hicle. The availability of fu rther
driving saf ety systems is also limi ted. #
Drive on carefull y. #
Deactivate ESP ®
only for as long as the situation requ ires.
If ESP ®
cannot be activated, ESP ®
is malfunctioning. #
Have ESP ®
ch ecked immediately at a quali/ed specialist work-
shop. #
Switch ESP ®
on again.
In exceptional cases, it may be better toswitch o. ESP ®
(/ page 153). #
Adapt your driving style tosuit thero ad and weather conditions.
If ESP ®
cann otbe switched on: #
Drive on carefull y. #
Have ESP ®
ch ecked at a quali/ed specialist workshop.
!
Indicator lamp for parking
brake *The
red indicator lamp forth e parking brake 0ashes or is on and/or the
ye llow warning lamp forth e parking brake is on.
The parking brake is malfunctioning or the display sho wsan instruction
to release the parking brake.
If only there d indicator lamp forth e parking brake lights up, the parking
brake has been applied.
Pa y attention tothe display messages. Seat belt Seat belt
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ü Seat belt warning lamp *The
red seat belt warning lamp lights up or 0ashes aTer theve hicle has
star ted. A warning tone may also sound.
Fo r cer tain countries onl y:The red seat belt warning lamp lights up for a
maximum of six seconds aTer theve hicle has been switched on.
The seat belt warning lamp reminds the driver and front passenger to
fa sten their seat belts. Display messages and
warning and indicator lamps
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