TOYOTA C-HR 2022 Owners Manual
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■ When  “Entry  &  Start  System  Malfunction.  See  Owner’s  Manual.”  is dis- 
played on the multi-information display 
The system may be malfunctioning. Have the vehicle inspected by  any autho- 
rized  Toyota  retailer  or  Toyota  authorized  repairer,  or  any  rel iable  repairer 
immediately. 
■ Battery-saving function 
The battery-saving function will be activated in order to preve nt the electronic 
key battery and the 12-volt battery from being discharged while  the vehicle is 
not operated for a long time. 
● In  the  following  situations,  the  smart  entry  &  start  system  may  take  some 
time to unlock the doors. 
• The  electronic  key  has  been  left  within  approximately  2  m  (6  f t.)  of  the 
outside of the vehicle for 10 minutes or longer. 
• The smart entry & start system has not been used for 5 days or  longer. 
● If  the  smart  entry  &  start  system  has  not  been  used  for  14  days  or  longer, 
the  doors  cannot  be  unlocked  at  any  doors  except  the  driver’s  d oor.  In  this 
case,  hold  the  driver’s  door  handle,  or  use  the  wireless  remote   control  or 
mechanical key to unlock the doors. 
■ Electronic Key Battery-Saving Function 
When  battery-saving  mode  is  set,  battery 
depletion  is  minimized  by  stopping  the 
electronic key from receiving radio waves. 
Press    twice  while  pressing  and 
holding  . Confirm that the electronic 
key indicator flashes 4 times. 
While  the  battery-saving  mode  is  set,  the 
smart  entry  &  start  system  cannot  be 
used. To cancel the function, press any of
the electronic key buttons. 
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■ Conditions affecting operation 
The smart entry & start system uses weak radio waves. In the fo llowing situa- 
tions, the communication between the electronic key and the veh icle may be 
affected,  preventing  the  smart  entry  &  start  system,  wireless  r emote  control 
and immobilizer system from operating properly. (Ways of coping : P. 746) 
● When the electronic key battery is depleted 
● Near  a  TV  tower,  electric  power  plant,  gas  station,  radio  station,  large  dis- 
play,  airport  or  other  facility  that  generates  strong  radio  wav es  or  electrical 
noise 
● When  carrying  a  portable  radio,  cellular  phone,  cordless  phone or  other 
wireless communication device 
● When  the  electronic  key  is  in  contact  with,  or  is  covered  by  the  following 
metallic objects 
• Cards to which aluminum foil is attached 
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags 
• Coins 
• Hand warmers made of metal
• Media such as CDs and DVDs 
● When other wireless keys (that emit radio waves) are being used nearby 
● When  carrying  the  electronic  key  together  with  the  following  devices  that 
emit radio waves 
• Portable  radio, cellular phone,  cordless  phone or other wirele ss commu- 
nication devices 
• Another electronic key or a wireless key that emits radio wave s 
• Personal computers or personal digital assistants (PDAs) 
• Digital audio players 
• Portable game systems 
● If window tint with a metallic content or metallic objects are attached  to  the 
rear window  
● When  the  electronic  key  is  placed  near  a  battery  charger  or  electronic 
devices 
● When parking at a meter 
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■ Note for the entry function 
● Even when the electronic key is within the effective range (detection areas), 
the system may not operate properly in the following cases: 
• The electronic key is too close to the window or outside door  handle, near 
the ground, or in a high place when the doors are locked or unl ocked. 
• The  electronic  key  is  near  the  ground  or  in  a  high  place,  or  t oo  close  to 
the rear bumper center w hen the back door is opened. 
• The electronic key is on the instrument panel, floor, or in th e door pockets 
or  glove  box  when  the  hybrid  syst em  is  started  or  power  switch modes 
are changed. 
● Do  not  leave  the  electronic  key  on  top  of  the  instrument  panel or  near  the 
door pockets when exiting the vehicle. Depending on the radio w ave recep- 
tion conditions, it may be detected by the antenna outside the  cabin and the 
door will become lockable from the outside, possibly trapping t he electronic 
key inside the vehicle. 
● As long as the electronic key is within the effective range, the doors may be 
locked  or  unlocked  by  anyone.  However,  only  the  doors detecting  the elec- 
tronic key can be used to unlock the vehicle. 
● Even if the electronic key is not inside the vehicle, it may be possible to start 
the hybrid system if the electronic key is near the window. 
● The  doors  may  unlock  or  lock  if  a  large  amount  of  water  splashes  on  the 
door handle, such as in the rain or in a car wash when the elec tronic key is 
within  the  effective  range.  (The  doors  will  automatically  be  lo cked  after 
approximately 30 seconds if the doors are not opened and closed .) 
● If  the  wireless  remote  control  is  used  to  lock  the  doors  when  the electronic 
key  is  near  the  vehicle,  there  is  a  possibility  that  the  door  m ay  not  be 
unlocked  by  the  entry  function.  (Use  the  wireless  remote  contro l  to  unlock 
the doors.) 
● Touching  the  door  lock  sensor  while  wearing  gloves  may  delay  or  prevent 
lock operation. Remove the gloves and touch the lock sensor aga in. 
● If  the door handle  becomes  wet  while  the  electronic  key  is  within the effec- 
tive range, the door may lock and unlock repeatedly. In that ca se, follow the 
following correction procedures to wash the vehicle. 
• Place  the  electronic  key  in  a  location  2  m  (6  ft.)  or  more  awa y  from  the 
vehicle. (Take care to ensure that the key is not stolen.) 
• Set the electronic key to battery-saving mode to disable the s mart entry & 
start system. ( P. 209) 
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● If  the  electronic  key  is  inside  the  vehicle  and  a  door  handle  becomes  wet 
during  a  car  wash,  a  message  may  be  shown  on  the  multi-informat ion  dis- 
play and a  buzzer will sound outside the  vehicle. To turn off  t he alarm, lock 
all the doors. 
● The  lock  sensor  may  not  work  properly  if  it  comes  into  contact with  ice, 
snow, mud, etc. Clean the lock sensor and attempt to operate it  again. 
● A  sudden  approach  to  the  effective  range  or  door  handle  may  prevent  the 
doors from being unlocked. In this case, return the door handle  to the origi- 
nal  position and check that the  doors  unlock before pulling  the   door handle 
again. 
● If  there  is  another  electronic  key  in  the  detection  area,  it  may  take  slightly 
longer to unlock the doors after the door handle is gripped. 
● Fingernails  may  scrape  against  the  door  during  operation  of  the  door  han- 
dle. Be careful not to injure fingernails or damage the surface  of the door. 
■ When the vehicle is not driven for extended periods 
● To  prevent  theft  of  the  vehicle,  do  not  leave  the  electronic  key within 2 m 
(6 ft.) of the vehicle. 
● The smart entry & start system can be deactivated in advance. (P. 781) 
■ To operate the system properly 
Make sure to carry the electronic key when operating the system . Do not get 
the electronic key too close to the vehicle when operating the  system from the 
outside of the vehicle. 
Depending on the position and holding condition of the electron ic key, the key 
may not be detected correctly and the system may not operate pr operly. (The 
alarm  may  go  off  accidentally,  or  the  door  lock  prevention  func tion  may  not 
operate.) 
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■ If the smart entry & start system does not operate properly 
● Locking and unlocking the doors: Use the mechanical key. (P. 746) 
● Starting the hybrid system: P. 747 
■ Customization 
Settings (e.g. smart entry & start system) can be changed.  
(Customizable features:  P. 781) 
■ If  the  smart  entry  &  start  system  has  been  deactivated  in  a  customized 
setting 
● Locking and unlocking the doors: 
Use the wireless remote control or mechanical key. ( P. 194, 746) 
● Starting the hybrid system and changing power switch modes: P. 747 
● Stopping the hybrid system: P. 306 
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■ Certification for the smart entry & start system 
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