TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

5918-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Once3 times
The driver’s door was opened
and closed while the electronic
key was not in the vehicle, the
shift lever was in P and the
power switch was not turned
off.
Turn the power switch off.
 Bring the electronic key
back into the vehicle.
The electronic key was carried
outside the vehicle and a door
other than the driver’s door was
opened and closed while the
power switch was in a mode
other than off.
Bring the electronic key
back into the vehicle.
Once
The electronic key is not
detected when an attempt is
made to start the hybrid sys-
tem.
Start the hybrid system
with the electronic key
present.
9
times
An attempt was made to drive
when the electronic key was not
inside the vehicle.
Confirm that the elec-
tronic key is inside the
vehicle.
Contin-
uous
An attempt was made to lock
the doors using the smart key
system while the electronic key
was still inside the vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)

5928-2. Steps to take in an emergency
HIGHLANDER_HV_U
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 539)
Once
The steering lock could not be
released within 3 seconds of
the power switch being
pressed.
Press the power switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)

5938-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Once
• When the doors wereunlocked with the mechanical
key and then the power
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the power switch
was pressed two consecu-
tive times.
 Touch the electronic key to
the power switch while
depressing the brake
pedal.
Once
During a hybrid system starting
procedure in the event that the
electronic key was not function-
ing properly ( P. 622), the
power switch was touched with
the electronic key.
 Press the power switch
within 10 seconds of the
buzzer sounding.

Indicates that:
• With the power switch off, the
doors were unlocked and
then the driver’s door was
opened and closed;
• The power switch was turned to ACCESSORY mode with-
out starting the hybrid sys-
tem; or
• The shift lever was shifted to P from another position with
the power switch in ON
mode.
 Press the power switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)

5948-2. Steps to take in an emergency
HIGHLANDER_HV_U
*: The hybrid system may not be restarted depending on the vehicle condi-
tion.
Once
The power switch has been
turned off with the shift lever in
a position other than P.
 Shift the shift lever to P.
Once
After the power switch has
been turned off with the shift
lever in a position other than P,
the shift lever has been shifted
to P.
Turn the power switch off.

Power was turned off due to the
automatic power off function.
Next time when starting
the hybrid system, oper-
ate the hybrid system for
approximately 5 minutes
to recharge the 12-volt bat-
tery.
Con-
tinu-
ous

Indicates that the hybrid system
was stopped in an emergency
while driving
To restart the hybrid sys-
tem, shift the shift lever to
N and turn the power
switch to ON mode.
*
Once
Indicates that the power switch
has been pressed while driving
Except when emergency
stopping of the vehicle is
needed, immediately
release the power switch.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)

5958-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
■Messages displays
The message illustrations used are intended as examples, and ma y differ
from the image that is actually displayed on the multi-informat ion display.
■ Warning buzzer
P. 572

5968-2. Steps to take in an emergency
HIGHLANDER_HV_U
●Stop the vehicle in a safe place on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers. ( P. 560)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can b e
replaced with the spare tire.
For details about tires: P. 5 2 2
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance wit h a flat tire can damage the tire and the
wheel beyond repair, which cou ld result in an accident.
Before jacking up the vehicle

5978-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Location of the spare tire, jack and tools
Spare tire
Jack handles
Wheel nut wrenchWheel lock key (if equipped)
Jack
Adapter socket1
2
3
4
5
6

5988-2. Steps to take in an emergency
HIGHLANDER_HV_U
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing t ires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jack s for
replacing tires on this vehicle.
●Put the jack properl y in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the hybrid system or drive the vehicle while the v ehicle is
supported by the jack.
●Do not raise the vehicle w hile someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is nece ssary to get under the vehicle.
●When lowering the vehicle, make sure that there is no-one near the
vehicle. If there are people nearb y, warn them vocally before lowering.

5998-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U
Pull the strap upwards to open
the center deck board.
Remove the jack cover.
Remove the jack after removing
the hook.
Taking out the jack
1
2
3

6008-2. Steps to take in an emergency
HIGHLANDER_HV_U
Pull the strap upwards to open
the center deck board.
Remove the mat.
Remove the cover.
If it is difficult to remove the
cover, you can use your key.
Taking out the spare tire
1
2
3