TOYOTA iQ EV 2013 Owners Manual (in English)
Page 381 of 444
3818-2. Steps to take in an emergency
8
When trouble arises
Quick charging stops
before it is completed.
The timer of the quick
charger is active.If the battery level is
insufficient, charge the
battery again. (P. 195)
The power of a quick
charger has been turned
off due to unknown rea-
sons.
Turn on the power of the
charger.
If you do not know how
to turn the power on,
contact the administra-
tor of the charger.
The traction battery tem-
perature is extremely
high or low.
Wait for a while and then
attempt charging again.
In extremely high or low
temperature, charging
may not be possible.
An error has occurred
due to the self-check
function of a quick
charger.
The vehicle or the quick
charger may be mal-
functioning. Perform the
operation instructed by
the quick charger’s
manual.
After quick charge is fin-
ished, the EV system
cannot start.
The voltage of the
charging inlet does not
decrease due to the fol-
lowing reasons:
• The EV system is mal-
functioning.
• The battery charger is malfunctioning.
There may be malfunc-
tions on the vehicle.
Immediately stop charg-
ing and contact your
Scion dealer.
The charging connector
cannot be disconnected
after quick charge fin-
ished.The charging connector
has been locked due to
unknown reasons.Contact the administra-
tor of the charger.
The charging indicator
flashes while charging in
normal charging.
An error has occurred in
the charging system.If malfunctions occur,
the indicator will flash
for approximately 10
seconds and then turn
off.Turn the power switch to
ON mode and comply
with the warning mes-
sage shown on the
multi-information dis-
play. ( P. 355)
SituationReasonCorrection procedure
Page 382 of 444
3828-2. Steps to take in an emergency
If a warning message is displayed
when the power switch is turned
to ON mode after charging, com-
ply with the contents of the mes-
sage and take any necessary
actions. (P. 355)
■Resetting the CCID (Charging Circuit Interrupting Device)
If the warning message is displayed after charging
If the error warning indicator of the CCID
(Charging Circuit Interrupting Device) illu-
minates during charging, conduct either of
the following procedures.
●Press the reset button on the CCID
(Charging Circuit Interrupting Device).
● Disconnect the plug, and wait for at least
6 seconds and then reconnect the plug.
The error warning indicator will go out and
the power source will reconnect.
● If the error warning indicator does not
illuminate again, charging can continue.
● If the error warning indicator illuminates
again, there may be a problem with the
charging cable or the power source.
Stop charging immediately and contact
your Scion dealer.
Page 383 of 444
383
8
When trouble arises
8-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover,
cover the tip of the screwdriver with
a rag.
Press the shift lock override
button.
The shift lever can be shifted while
the button is pressed.
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by your Scion dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted:
1
2
3
4
5
Page 384 of 444
3848-2. Steps to take in an emergency
If the electronic key does not operate
properly
Use the mechanical key
( P. 118) in order to perform the
following operations:
Locks all the doors
Unlocks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Scion emblem side of
the electronic key to the power
switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm will
sound to indicate that the start
function cannot detect the elec-
tronic key.
Press the power switch within 10 seconds of the buzzer sounding,
keeping the brake pedal depressed.
In the event that the EV system still cannot be operated, contact your
Scion dealer.
If communication between the electronic key and vehicle is
interrupted ( P. 125) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the EV system can be started by following
the procedure below.
Locking and unlocking the doors
1
2
Starting the EV system
1
2
3
Page 385 of 444
3858-2. Steps to take in an emergency
8
When trouble arises
■Stopping the EV system
Set the parking brake, shift the shift lever to P and press the power switch as
you normally do when stopping the EV system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 299)
■ Changing power switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and press
the power switch.
The EV system does not start and modes will be changed each time the
switch is pressed.( P. 166)
■ When the electronic key does not work properly
Make sure that the smart key system has not been deactivated in the custom-
ization setting. If it is off, turn the function on.
(Customizable features: P. 414)
Page 386 of 444
3868-2. Steps to take in an emergency
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( P. 264)
Connect the jumper cables according to the following procedure:
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the battery
and any moving parts, as shown in the illustration.
The following procedures may be used to start the EV system if
the 12-volt battery is discharged.
You can also call your Scion dealer or a qualified repair shop.
1
2
1
2
3
4
Page 387 of 444
3878-2. Steps to take in an emergency
8
When trouble arises
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of the second vehicle and start the EV
system of your vehicle by turning the power switch to ON mode.
Make sure the “READY” indicato r comes on. If the indicator does
not come on, contact your Scion dealer.
Once the EV system has started, remove the jumper cables in the
exact reverse order from which they were connected.
Once the EV system starts, have th e vehicle inspected at your Scion
dealer as soon as possible.
■ Starting the EV system when the 12-volt battery is discharged
The EV system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the air conditioning system while the EV system
is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the EV system may be unable to start. (The 12-
volt battery recharges automatically while the EV system is operating.)
3
4
5
6
7
Page 388 of 444
3888-2. Steps to take in an emergency
■When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The EV system may not start on the first attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a mal-
function.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.
● Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
Page 389 of 444
3898-2. Steps to take in an emergency
8
When trouble arises
CAUTION
■12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
● When working with the 12-volt battery, always wear safety glasses and
take care not to allow any 12-volt battery fluids (acid) to come into contact
with skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan.
Page 390 of 444
3908-2. Steps to take in an emergency
If your vehicle overheats
When the “EV SYSTEM OVERHEAT” is shown on the multi-informa-
tion display, the power control unit may be overheating. Follow the
correction procedure as described below.
Stop the vehicle in a safe place and turn off the air conditioning sys-
tem.
Leave the EV system operating and carefully lift the hood.
Check if the cooling fan is operating.
If the fan is operating:Wait until the “EV SYSTEM OVERHEAT” message disappears
and then stop the EV system.
If the message does not disapp ear, call your Scion dealer.
If the fan is not operating: Stop the EV system immediatel y and call your Scion dealer.
After the EV system has cooled
down, check the inverter cool-
ant level and inspect the cool-
ing system for leaks.
The following may indicate that your vehicle is overheating:
Correction procedures
1
2
3
4