TOYOTA PRIUS PRIME 2021 Owners Manual (in English)
Page 671 of 808
6718-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
●Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■Installing towing eyelets to the vehicle
●The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
●Make sure that towing eyelets are installed securely.
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03004f00520052005600480003004700580055004c0051004a[ towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Page 672 of 808
6728-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Page 673 of 808
673
PRIUS PRIME_OM_OM47D71U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●High coolant temperature warning light flashes or comes on
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the hybrid system
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 674 of 808
674
PRIUS PRIME_OM_OM47D71U_(U)
8-2. Steps to take in an emergency
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light and warning buzzer (red
indicator)
*1
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Brake system warning light (yellow indicator)
Indicates a malfunction in:
• The regenerative braking system; or
• The electronically controlled brake system
Have the vehicle inspected by your Toyota dealer
immediately.
Charging system warning light
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56005c0056005700480050[
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light
(warning buzzer)
*2
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system
Have the vehicle inspected by your Toyota dealer
immediately.
Page 675 of 808
6758-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
8
When trouble arises
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes or
illuminates)
PCS warning light
• When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-
Collision System).
Have the vehicle inspected by your Toyota dealer
immediately.
• When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporar-
ily unavailable, corrective action may be necessary.
Follow the instructions displayed on the multi-infor-
mation display. (P. 382, 684)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 394
(Orange)
LTA indicator (warning buzzer)
Indicates a malfunction in the LTA (Lane Tracing Assist)
Follow the instructions displayed on the multi-infor-
mation display. (P. 409)
Warning lightWarning light/Details/Actions
Page 676 of 808
6768-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
Slip indicator light
Indicates a malfunction in:
• The VSC system;
• The TRAC system; or
• The hill-start assist control system
Have the vehicle inspected by your Toyota dealer
immediately.
The light will flash when the ABS, VSC or TRAC system is
operating.
High coolant temperature warning light
• When the light flashes:
Indicates that the engine coolant temperature is too high
The light changes from a flashing to a solid light when
the temperature further increases
Immediately stop the vehicle in a safe place. (P. 721)
• When the light comes on without flashing:
Indicates a malfunction in the exhaust heat recirculator
system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
(If equipped)
PKSB OFF indicator
Indicates a malfunction in the Parking Support Brake func-
tion
Have the vehicle inspected by your Toyota dealer.
The warning light will operate as follows, even when the
system is not malfunctioning:
• The light will come on when the Parking Support Brake
function is turned off (P. 456)
• The light will come on when the Parking Support Brake
function is operating (P. 460)
• The light will flash when the system cannot be temporar-
ily used (P. 464)
Open door warning light (warning buzzer)*3
Indicates that a door is not fully closed
Check that all the doors are closed.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.7 gal.
(6.4 L, 1.4 Imp.gal.) or less
Refuel the vehicle.
Warning lightWarning light/Details/Actions
Page 677 of 808
6778-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
8
When trouble arises
Driver’s and front passenger’s seat belt reminder light
(warning buzzer)
*4
Warns the driver and/or front passenger to fasten their
seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
(U.S.A.)
(Canada)
Rear passengers’ seat belt reminder light (warning
buzzer)
*5
Warns the rear passengers to fasten their seat belts
Fasten the seat belt.
Master warning light
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
P. 684
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes (P. 6 8 0 )
• Flat tire (P. 692)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in the tire pressure warning system
(P. 6 8 1 )
Have the system checked by your Toyota dealer.
Warning lightWarning light/Details/Actions
Page 678 of 808
6788-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
Brake Override System/Drive-Start Control/
Parking Support Brake function (symbol display)
*6
Brake Override System
Indicates that the accelerator and brake pedals are being
depressed simultaneously, and the Brake Override Sys-
tem is operating
Release the accelerator pedal and depress the brake
pedal.
Indicates a malfunction in the Brake Override System
(with warning buzzer)
Have the vehicle inspected by your Toyota dealer
immediately.
Drive-Start Control
Indicates that the shift position was changed and Drive-
Start Control was operated while depressing the accelera-
tor pedal (with warning buzzer)
Momentarily release the accelerator pedal.
Indicates a malfunction in the Drive-Start Control system
(with warning buzzer)
Have the vehicle inspected by your Toyota dealer
immediately.
Parking Support Brake function
Indicates that the Parking Support Brake function (if
equipped) is operating (P. 460)
Follow the instruction that is displayed on the multi-
information display.
(Canada only)
Low engine oil pressure warning (symbol display)*6
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Warning lightWarning light/Details/Actions
Page 679 of 808
6798-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
8
When trouble arises
*1: Brake system warning buzzer:
When there is a possible problem that could affect braking performance,
the warning light will come on and a warning buzzer will sound.
*2: Low engine oil pressure warning buzzer:
A buzzer also sounds continuously for approximately 30 seconds at maxi-
mum in addition to the low engine oil pressure warning light when the
“READY” indicator is illuminated.
*3: Open door warning buzzer:
The open door warning buzzer sounds to alert one or more of the doors is
not fully closed (with the vehicle having reached a speed of 3 mph [5 km/h]).
*4: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds. If the seat belt is still unfastened, the buzzer sounds
intermittently for a certain period of time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
*5: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after
the seat belt is fastened and unfastened and the vehicle reaches a certain
speed.
*6: This symbol is displayed on the multi-information display.
Page 680 of 808
6808-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47D71U_(U)
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat belt buckle switch, front passenger occu-
pant classification system (ECU and sensors), “AIR BAG ON” indicator light,
“AIR BAG OFF” indicator light, front passenger’s seat belt buckle switch, seat
belt pretensioners, airbags, interconnecting wiring and power sources.
(P. 36)
■Front passenger detection sensor, seat belt reminder and warning
buzzer
●If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.
●If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■Electric power steering system warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.
■If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The malfunction indicator lamp will go off after several driving trips.
If the malfunction indicator lamp does not go off even after several trips, con-
tact your Toyota dealer as soon as possible.
■
When the tire pressure warning light comes on
Inspect the appearance of the tire to check that the tire is not punctured.
If the tire is punctured: P. 692
If the tire is not punctured:
Check the tire inflation pressure and adjust to the appropriate level. Initial-
izing the tire pressure warning system will not turn off the tire pressure
warning light.
■The tire pressure warning light may come on due to natural causes
The tire pressure warning light may come on due to natural causes such
as natural air leaks and tire inflation pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure will turn off the
warning light (after a few minutes).
■Conditions that the tire pressure warning system may not function
properly
P. 6 1 9