TOYOTA RAIZE 2023 Owners Manual

3697-1. Essential information
RAIZE_OM_General_BZ358E✽
: If equipped
When trouble arises
7
Fire extinguisher✽
A fire extinguisher is located in the under the front passenger seat.
It is for use in emergencies, such as in the event of a fire.
a Release the fixed band and then
remove the fire extinguisher.
b Push the button.
c Aim the nozzle at the base of the fire.
Keep a distance of 2 m (6.6 ft.) to 4 m (13.1 ft.) from the nozzle to base of the fire.
dPush the button.
KBRO710501EFixed band
KBRO710502N
KBRO710503N
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3707-1. Essential information
RAIZE_OM_General_BZ358E
⬛After using the fire extinguisher
Store it securely in place. Replace it with a new one as soon as possible.
⬛Expiration date
The fire extinguisher has an expiration date. It should be replaced with a new
one before the expiry date.
WARNING
⬛When the fire extinguisher is not in use
Keep the fire extinguisher securely in pl ace. Otherwise, it may be thrown about
in the event of sudden braking or a collis ion leading to death or serious injury.
NOTICE
⬛Fire extinguisher handling and care
⚫Do not reuse the fire extinguisher.
Replace it with a new one as soon as possible after using it.
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3717-1. Essential information
RAIZE_OM_General_BZ358E
When trouble arises
7
If the vehicle is submerged or water on the
road is rising
This vehicle is not designed to be able to drive on roads that are
deeply flooded with water. Do not drive on roads where the roads
may be submerged or the water may be rising. It is dangerous to
remain in the vehicle, if it anticipated that the vehicle will be flooded
or set a drift. Remain calm and follow the following.
⚫If the door can be opened, open the door and exit the vehicle.
⚫If the door can not be opened, open the window using the power win-
dow switch and ensure an escape route.
⚫If the window can be opened, exit the vehicle through the window.
⚫If the door and window cannot be opened due to the rising water,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water pres-
sure outside of the vehicle and then open the door after waiting for the
rising water to enter the vehicle, and exit the vehicle. When the outside
water level exceeds half the height of the door, the door cannot be
opened from the inside due to water pressure.
⬛Water level exceeds the floor
When the water level exceeds the floo r and time has passed, the electrical
equipment will get damaged, the power windows will not operate, the engine
stop, and the vehicle may not be able to get moving.
⬛Using an emergency escape hammer*
Laminated glass is used in th e windshield on this vehicle.
Laminated glass cannot be shattered with an emergency hammer*.
Tempered glass is used in the windows on this vehicle.
*Contact your Toyota dealer or aftermarket accessory manufacturer for further infor-
mation about an emergency hammer.
WARNING
⬛Caution while driving
Do not drive on roads where the road s may be submerged or the water may
be rising. Otherwise the vehicle may be damaged and cannot move, as well as
become flooded and set a drif t, which may lead to death.
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372
RAIZE_OM_General_BZ358E
7-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recomm end having your vehicle towed by
your Toyota dealer or commercial towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
Situations when it is necessary to contact dealers before towing
The following may indicate a problem with your transmission.
Contact your Toyota dealer or commercial towing service before towing.
⚫The engine is running but the vehicle does not move.
⚫The vehicle makes an abnormal sound.
Towing with a wheel-lift type truck
▶From the front
Release the parking brake.▶From the rear
Use a towing dolly under the front
wheels.
KBRO720101KBRO720103
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3737-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
WARNING
Observe the following precautions. Failure to do so may result in death or seri-
ous injury.
⬛When towing the vehicle
Be sure to transport the vehicle with
the front wheels raised or with all four
wheels raised off the ground. If the
vehicle is towed with the front wheels
contacting the ground, the drivetrain
and related parts may be damaged.
NOTICE
⬛To prevent damage to the vehicle wh en towing using a wheel-lift type
truck
⚫Vehicles without key-free system: Do not tow the vehicle from the rear when
the engine switch is “OFF” or the key is removed. The steering lock mecha-
nism is not strong enough to hold the front wheels straight.
⚫Vehicles with key-free system: Do not to w the vehicle from the rear when the
engine switch is “OFF”. Th e steering lock mechanism is not strong enough to
hold the front wheels straight.
⚫When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the ve hicle could be damaged while being
towed.
⬛Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
KBRO720115
KBRO720117N
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3747-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
Using a flatbed truck
If your vehicle is transported by a
flatbed truck, it should be tied down
at the locations shown in the illustra-
tion.
After transportation, restore the lid
attached to the rear side.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
NOTICE
⬛Using a flatbed truck
Do not overly tighten the tie downs or the vehicle may be damaged.
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be tempo-
rarily towed using cables or chains secured to the emergency towing eye-
lets. This should only be attempted on hard surfaced roads for at most 80
km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes.
The vehicle’s wheels, drive train, ax les, steering and brakes must be in
good condition.
KBRO720104
KBRO720105
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3757-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
Emergency towing procedure
To have your vehicle towed by another vehicle, the towing eyelet must be
installed to your vehicle. Install the towing eyelet using the following procedure.
aTake out the wheel nut wrench and towing eyelet (➞ P. 397)
b Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
cInsert the towing eyelet into the
hole and tighten partially by
hand.
d Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
e Securely attach cables or ch ains to the towing eyelet.
Take care not to damage the vehicle body.
fEnter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to “ON”.
gShift the shift lever to N and release the parking brake.
When the shift lever cannot be shif ted (continuously variable transmis-
sion): ➞P. 191
KBRO720106E
KBRO720108TN
KBRO720109TN
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3767-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
⬛While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
⬛Wheel nut wrench
The wheel nut wrench is stored at the bottom of the front left seat. ( ➞P. 397)
⬛After towing
Remove the towing eyelet and secu rely attach the cover in place.
WARNING
Observe the following precautions. Failure to do so may result in death or seri-
ous injury.
⬛While towing
⚫When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eyelets,
cables or chains may become damaged, broken debris may hit people, and
cause serious damage.
⚫Do not turn the engine switch “OFF”.
There is a possibility that the steerin g wheel is locked and cannot be oper-
ated.
⬛Installing towing eyelets to the vehicle
Make sure that towing eyelets are instal led securely. If not securely installed,
towing eyelets may come loose during towing.
NOTICE
⬛To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
⬛When the engine switch malfunctions (vehicles with key-free system)
Since the steering wheel cannot be unloc ked, towing by rope is not possible.
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3777-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
When trouble arises
7
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your Toyota dealer as soon as
possible.
Visible symptoms
⚫Fluid leaks under the vehicle
(Water dripping from the air co nditioning after use is normal)
⚫Flat-looking tires or uneven tire wear
⚫High engine coolant temperature warning light flashes or comes on
Audible symptoms
⚫Changes in exhaust sound
⚫Excessive tire squeal when cornering
⚫Strange noises related to the suspension system
⚫Pinging or other noises related to the engine
Operational symptoms
⚫Engine misfire, stumbling or running roughly
⚫Appreciable loss of power
⚫Vehicle pulls heavily to one side when braking
⚫Vehicle pulls heavily to one side when driving on a level road
⚫Loss of brake effectiveness, spongy feeling, pedal almost touches the
floor
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3787-2. Steps to take in an emergency
RAIZE_OM_General_BZ358E
Fuel pump shut off system
If the engine stalls due to a strong external impact, the fuel pump
shut off system may be operating. The fuel pump shut off system is a
device that prevents secondary disasters such as fires by stopping
the supply of fuel to the engine.
Follow the procedure below to restart the engine after the system is
activated
a Turn the engine switch to “ACC” or “OFF”
b Restart the engine
WARNING
⬛Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto th e ground, the fuel system has been dam-
aged and is in need of repair. Do not restart the engine.
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