TOYOTA RAIZE 2023 Service Manual

391-1. For safe use
RAIZE_OM_General_BZ358E
For safety and security
1
WARNING
⬛SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
⚫The driver and all passengers in the vehicle must wear their seat belts prop-
erly.
The SRS airbags are supplemental devices to be used with the seat belts.
⚫The SRS driver airbag deploys with co nsiderable force, and can cause death
or serious injury especially if the driver is very close to the airbag.
Since the risk zone for the driver’s airbag is the first 50 - 75 mm (2 - 3 in.) of
inflation, placing yourself 250 mm (10 in .) from your driver airbag provides
you with a clear margin of safety. This distance is measured from the center
of the steering wheel to your breastbo ne. If you sit less than 250 mm (10 in.)
away now, you can change your driving position in several ways:
⦁ Move your seat to the rear as far as you can while still reaching the pedals
comfortably.
⦁ Slightly recline the back of the seat . Although vehicle designs vary, many
drivers can achieve the 250 mm (10 in.) distance, even with the driver seat
all the way forward, simply by reclin ing the back of the seat somewhat. If
reclining the back of your seat makes it hard to see the road, raise yourself
by using a firm, non-slippery cushion, or raise the seat if your vehicle has
that feature.
⦁ If your steering wheel is adjustable, ti lt it downward. This points the airbag
toward your chest instead of your head and neck.
The seat should be adjusted as recommended above, while still maintaining
control of the foot pedals, steering wh eel, and your view of the instrument
panel controls.
⚫The SRS front passenger airbag also de ploys with considerable force, and
can cause death or serious injury especially if the front passenger is very
close to the airbag. The front passenger seat should be as far from the air-
bag as possible with the seatback ad justed, so the front passenger sits
upright.
⚫A deploying airbag can cause even the de ath or serious injury of an infant or
child who is improperly seated and/or restrained. An infant or child who is
too small to use a seat belt should be properly secured using a child
restraint system. Toyota strongly re commends that all infants and children
be placed in the rear seats of the ve hicle and properly restrained. The rear
seats are safer for infants and child ren than the front passenger seat.
( ➞ P. 49)
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401-1. For safe use
RAIZE_OM_General_BZ358E
WARNING
⚫Do not sit on the edge of the seat
or lean against the dashboard.
⚫Do not allow a child to stand in
front of the SRS front passenger
airbag unit or sit on the knees of a
front passenger.
⚫Do not allow the front seat occu-
pants to hold items on their knees.
⚫Vehicles with SRS side and curtain
shield airbags: Do not lean against
the door, the roof side rail or the
front, side and rear pillars
⚫Vehicles with SRS side and curtain
shield airbags: Do not allow anyone
to kneel on the passenger seat
toward the door or put their head
or hands outside the vehicle
⚫Do not attach anything to or lean
anything against areas such as the
dashboard or steering wheel pad.
These items can become projectiles
when the SRS driver and front pas-
senger airbags deploy.
KBRO110403E
KBRO110404E
KBRO110405E
KBRO110406E
KBRO110407E
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411-1. For safe use
RAIZE_OM_General_BZ358E
WARNING
For safety and security
1
⚫Vehicles with SRS side and curtain
shield airbags: Do not attach any-
thing to areas such as a door, wind-
shield glass, side door glass, front
or rear pillar, roof side rail and
assist grip
⚫Vehicles with SRS side and curtain shield airbags: Do not use seat accesso-
ries which cover the parts where the SRS side airbags inflate as they may
interfere with inflation of the SRS airbags. Such accessories may prevent the
side airbags from activating correctly, disable the system or cause the side
airbags to inflate accidentally, re sulting in death or serious injury
⚫Do not strike or apply significant levels of force to the area of the SRS airbag
components.
Doing so can cause the SRS airbags to malfunction.
⚫Do not touch any of the component pa rts immediately after the SRS airbags
have deployed (inflated) as they may be hot.
⚫If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or le ave the vehicle if it is safe to do so.
Wash off any residue as soon as po ssible to prevent skin irritation.
⚫Vehicles without SRS side and curtain shield airbags: If the areas where the
SRS airbags are stored, such as th e steering wheel pad, are damaged or
cracked, have them replaced by your Toyota dealer.
⚫Vehicles with SRS side and curtain shie ld airbags: If the areas where the SRS
airbags are stored, such as the steering wheel pad and front and rear pillar
garnishes, are damaged or cracked, have them replaced by your Toyota
dealer.
⬛If the SRS airbags deploy (inflate)
⚫High-temperature gas will inflate the SRS airbags at an extremely high
speed, possibly leading to injuries, incl uding scrapes, burns, and contusions.
KBRO110408E
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421-1. For safe use
RAIZE_OM_General_BZ358E
WARNING
⬛Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or pe rform any of the following modifications
without consulting your Toyota dealer.
The SRS airbags may malfunction or deploy (inflate) accidentally, causing death
or serious injury.
⚫Installation, removal, disassembly and repair of the SRS airbags
⚫Vehicles without SRS side and curtain shield airbags: Repairs, modifications,
removal or replacement of the steerin g wheel, instrument panel, dashboard
⚫Vehicles with SRS side and curtain sh ield airbags: Repairs, modifications,
removal or replacement of the steering wheel, instrument panel, dashboard,
seats or seat upholstery, front, side and rear pillars or roof side rails
⚫Repairs or modifications of the front fender, front bumper or side of the
occupant compartment
⚫Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows or
winches
⚫Modifications to the vehi cle’s suspension system
⚫Installation of electronic devices such as mobile two-way radios (RF trans-
mitter) and CD players
⚫Modification to your vehicle for a person with a physical disability
⬛If the SRS airbags deploy (inflate)
⚫A loud noise and white gas will be emitted.
⚫Vehicles without SRS curtain shield airbag : In addition to the front seat, parts
of the airbag module (steering whee l hub, airbag cover and inflator) may
become hot for several minutes. Th e airbag itself may also be hot.
⚫Vehicles with SRS side and curtain shie ld airbags: Parts of the airbag module
(steering wheel hub, airbag cover and infl ator), as well as parts of the front
seat, front pillar, center pillar, rear pillar, and roof side rails, may also become
hot for several minutes. The airbag itself may also be hot.
⚫The windshield may be damaged.
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431-1. For safe use
RAIZE_OM_General_BZ358E
✽: If equipped
For safety and security
1
⚫Vehicles with eCall: If any of the following situat ions occur, the system is
designed to send an emergency call* to the eCall control center, notifying
them of the vehicle’s location (witho ut needing to push the “SOS” button)
and an agent will attempt to speak with the occupants to ascertain the level
of emergency and assistance required. If the occupants are unable to com-
municate, the agent automa tically treats the call as an emergency and helps
to dispatch the necessary emergency services. ( ➞P. 6 8 )
⦁ An SRS airbag is deployed.
⦁ A seat belt pretensioner is activated.
⦁ The vehicle is involved in a severe rear-end collision.
⦁ The vehicle is involved in a rollover accident.
*In some cases, the call cannot be made. ( ➞P. 7 0 )
⬛Types of collisions that may depl oy SRS airbags (SRS front airbags)
⚫The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to a frontal collision at
the speed of approx. 20 to 30 km/h (12 to 18 mph) against a fixed wall that
will not move or deform).
However, this threshold velocity of th e airbag deployment will be considera-
bly higher in the following situations:
⦁ When the vehicle collides with a concrete wall or guardrail at an angle of
about 30° or more to the front
⦁ If the vehicle strikes an object, such as a parked vehicle or sign pole, which
can move or deform on impact
⦁ If the vehicle is involved in an unde rride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, is pinned under
a truck
⚫Depending on the type of co llision, it is possible that only the seat belt pre-
tensioners will activate.
⬛Types of collisions that may deploy SRS airbags (SRS side and curtain
shield airbags)
✽
⚫The SRS side and curtain shield airbags wi ll deploy in the event of an impact
that exceeds the set threshold level (t he level of force corresponding to a
perpendicular collision of an approx imately 1.5-ton vehicle traveling at
approximately 50 km/h (31 mph) into the cabin of the vehicle).
⚫The right and left SRS side and curtain shield airbags will also deploy in a
frontal collision if the force of th e collision is particularly strong.
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441-1. For safe use
RAIZE_OM_General_BZ358E
⬛Conditions under which it may deploy, other than a collision
The SRS front airbags and SRS side and curtain shield airbags
✽ may also
deploy if a serious impact occurs to the underside of your vehicle, as in the fol-
lowing cases.
⚫Hitting a curb, edge of pavement or
hard surface
⚫Falling into or jumping over a deep
hole
⚫Landing hard after jumping or fall-
ing from a road
⬛Types of collisions that may not deploy the SRS airbags
Even if a collision occurs, the SRS airbags do not inflate if the engine switch is
“OFF” or “ACC”.
⬛Types of collisions that may not depl oy the SRS airbags (SRS front airbags)
The SRS front airbags do not generally infl ate if the vehicle is involved in a side
or rear collision, if it rolls over, or if it is involved in a low-speed frontal collision.
But, whenever such an impact causes sufficient forward deceleration of the
vehicle, deployment of the SRS front airbags may occur.
⚫Collision from the side
⚫Collision from the rear
⚫Vehicle rollover
KBRO110408
KBRO110409
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451-1. For safe use
RAIZE_OM_General_BZ358E
✽: If equipped
For safety and security
1
⬛Types of collisions that may not deploy the SRS airbags (SRS side and
curtain shield airbags)
✽
The SRS side and curtain shield airbags may not deploy if the vehicle receives
impact from an angle or to the side of th e vehicle that is not part of the cabin.
⚫Impact to side of vehicle not part of
the cabin
⚫Angular impact
The SRS side and curtain shield airbags do not generally inflate if the vehicle is
involved in a rear collision, if it rolls over , or if it is involved in a low-speed fron-
tal or side collision.
⚫Collision from the rear
⚫Vehicle rollover
⬛When to contact your Toyota dealer
In the following cases, the vehicle will re quire inspection and/or repair. Contact
your Toyota dealer as soon as possible.
⚫Any of the SRS airbags have been inflated
⚫The vehicle was involved in an acci-
dent that involved collision to the
front area or left the front area
damaged or deformed, but was not
severe enough to cause the SRS
front airbags to inflate
KBRO110410
KBRO110411
KBRO110412
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461-1. For safe use
RAIZE_OM_General_BZ358E
✽: If equipped
⚫The vehicle was involved in an acci-
dent, resulting in the collision of the
door or the surrounding areas or
causing the doors and the sur-
rounding areas to be damaged or
deformed even though the SRS
side and curtain shield airbags
✽ did
not inflate
⚫The pad section of the steering
wheel or dashboard near the front
passenger SRS airbag is scratched,
cracked, or otherwise damaged
⚫The surface of a seat housing an
SRS side airbag
✽ is scratched,
cracked, or otherwise damaged
⚫The front pillar, rear pillar, or roof
side portions housing the SRS cur-
tain shield airbags
✽ are scratched,
cracked, or otherwise damaged
KBRO110413
KBRO110415E
KBRO110416E
KBRO110417E
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471-1. For safe use
RAIZE_OM_General_BZ358E
For safety and security
1
Exhaust gas precautions
Exhaust gases contain a substance harmful to the human body if
inhaled.
WARNING
Exhaust gases contain harmful carbon monoxide (CO), which is colorless and
odorless. Observe the following precautions.
Failure to do so may cause exhaust gases to enter the vehicle and may lead to an
accident caused by light-headedness, or may cause death or a serious health
hazard.
⬛Important points while driving
Keep the back door closed.
If you smell exhaust gas in the vehicle even when the back door is closed, open
the windows to allow fresh air in and have the vehicle inspected at your Toyota
dealer immediately.
⬛When parking the vehicle
⚫If the vehicle is in a poorly ventilated ar ea or a closed area, such as a garage,
stop the engine.
⚫Do not leave the vehicle with the engine running for a long time.
If such a situation cannot be avoided, park the vehicle in an open space and
ensure that exhaust gases do not enter the vehicle interior.
⚫Do not leave the engine running in an area with snow build-up, or where it is
snowing. If snowbanks build up around the vehicle while the engine is run-
ning, exhaust gases may collect and enter the vehicle.
⬛Exhaust pipes
The exhaust pipes need to be checked periodically. If there is a hole or crack
caused by corrosion, damage to a joint, or abnormal exhaust noise, be sure to
have the vehicle inspected at your Toyota dealer.
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48
RAIZE_OM_General_BZ358E
1-2. Safety information for children
When children are in the vehicle
Observe the following precautions when children are in the vehicle.
⚫Children should always use a seat belt. When a child who cannot prop-
erly wear the seat belt is in the ve hicle, use a proper child restraint sys-
tem. ( ➞P. 49)
⚫It is recommended that children sit in the rear seats to avoid accidental
contact with the device that operates the vehicle.
⚫Use the child-protector lock (➞ P. 135) and window lock switch
( ➞ P. 160) to prevent children from opening doors or accidentally oper-
ating power windows while the vehicle is in motion.
⚫Do not let small children operate equipment which may catch or pinch
body parts, such as power wind ows, hood, doors, seats, etc.
WARNING
⚫Never leave children unattended in the ve hicle. High temperatures inside the
vehicle can cause heatstroke and dehydr ation, which can cause death or a seri-
ous health hazard.
Also, children may operate devices inside the vehicle and get caught in the
door window or move a device that oper ates the vehicle, leading to an unfore-
seen accident.
⚫When children are in the vehicle, please refer to P. 49, which provides precau-
tions for ensuring your child’s safety, dire ctions on installing child restraint sys-
tems, and other related information.
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