TOYOTA RAV4 PRIME 2021 Accessories, Audio & Navigation (in English)
Page 251 of 308
2518-2. Setup
8
Phone
Select to set the desired 
incoming e-mail tone.
Select to set the desired 
incoming SMS/MMS tone.
Select “-” or “+” to adjust the 
incoming SMS/MMS tone 
volume.
Select “-” or “+” to adjust the 
incoming e-mail tone volume.
Select “-” or “+” to adjust the 
message readout volume.
Select to reset all setup 
items.
●Depending on the type of 
Bluetooth® phone, certain func-
tions may not be available.
1 Display the phone settings 
screen. ( P.250)
2 Select “Notifications/Display”. 3
Select the desired item to be 
set.
Select to change the incom-
ing call display.
“Full Screen”: W hen a call is 
received, the incoming call screen 
is displayed and can be operated 
on the screen.
“Drop-down”: A message is dis-
played at the top  of the screen.
Select to set the SMS/MMS 
notification pop-up on/off.
Select to change the incom-
ing SMS/MMS display.
“Full Screen”: When an SMS/MMS 
message is received, the incoming 
SMS/MMS display screen is dis-
played and can be operated on the 
screen.
“Drop-down”: When an SMS/MMS 
message is received, a message is 
displayed at the top of the screen.
Select to set the e-mail notifi-
cation pop-up on/off.
Notifications/display set-
tings screen
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2528-2. Setup
Select to change the incom-
ing e-mail display.
“Full Screen”: When an e-mail is 
received, the inco ming e-mail dis-
play screen is displayed and can be 
operated on the screen.
“Drop-down”: When an e-mail is 
received, a message is displayed at 
the top of the screen.
Select to set display of the 
contact/history transfer com-
pletion message on/off.
The phone top screen can be 
set to be displayed on the 
multi-information display or 
system screen.
*
Select to reset all setup 
items.
*: If equipped
●Depending on the type of 
Bluetooth® phone, these functions 
may not be available.
Contacts can be transferred 
from a Bluetooth
® phone to this 
system. Contacts and favorites 
can be added, edited and 
deleted. Also, the call history 
can be deleted.
1 Display the phone settings 
screen. ( P.250)
2 Select “Contacts/Call His-
tory”. 3
Select the desired item to be 
set.
For PBAP compatible 
Bluetooth
® phones: Select to 
change the contact/history 
transfer settings. ( P.253)
Select to update contacts 
from the connected device. 
( P.254)
Select to sort contacts by the 
first name or last name field.
Select to add contacts to the 
favorites list. ( P.256)
Select to delete favorites 
from the favorites list. 
( P.257)
Select to clear the call his-
tory.
*
Select to add new contacts to 
the contact list.
* (  P.255)
Select to edit contacts in the 
Contacts/Call history set-
tings screen
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Page 253 of 308
2538-2. Setup
8
Phone
contact list.* ( P.256)
Select to delete contacts 
from the contact list.
* 
( P.256)
Select to set the voice tags. 
( P.257)
Select to reset all setup 
items.
*: For PBAP compatible Bluetooth® 
phones, this function is available 
when “Automatic Transfer” is set 
to off. ( P.253)
●Depending on the type of 
Bluetooth® phone, certain func-
tions may not be available.
●Contact data is managed inde-
pendently for every registered 
phone. When one phone is con-
nected, another phone’s regis-
tered data cannot be read.
The automatic contact/history 
function is available for PBAP 
compatible Bluetooth
® phones 
only.
1 Select “Automatic Transfer”.
2 Select the desired item to be 
set. Select to set automatic con-
tact/history transfer on/off. 
When set to on, the phone’s 
contact data and history are 
automatically transferred.
Select to update contacts 
from the connected phone. 
(
P.253)
Select to set the transferred 
contact image display on/off.
Only when the vehicle is not 
moving, the contact image 
can be displayed.
Select to reset all setup 
items.
■Updating contacts from 
phone
1 Select “Update Now”.
 Contacts are transferred auto-
matically.
2 Check that a confirmation 
screen is displayed when the 
operation is complete.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 If another Bluetooth
® device 
is connected when transfer-
ring contact data, depending 
on the phone, the connected 
Bluetooth
® device may need 
to be disconnected.
 Depending on the type of 
Bluetooth
® phone being con-
nected, it may be necessary 
to perform additional steps on 
Setting automatic con-
tact/history transfer
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2548-2. Setup
the phone.
■Updating the contacts in a 
different way (from the call 
history screen)
*
1Display the phone top 
screen. ( P.234)
2 Select “History” and select a 
contact not yet registered in 
the contact list.
3 Select “Update Contact”.
4 Select the desired contact.
5 Select a phone type for the 
phone number.
*: For PBAP compatible Bluetooth® 
phones, this function is available 
when “Automatic Transfer” is set 
to off. ( P.253)
●When an Android Auto connection 
is established, this function will be 
unavailable.
*
*
: This function is not made avail- able in some countries or areas.
When the contact is not regis-
tered
1 Select “Transfer Contacts 
from Device”.
2 Select “From Phone 
(Bluetooth)”. 3
Transfer the contact data to 
the system using a 
Bluetooth
® phone.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 To cancel this function, select 
“Cancel”.
4 Check that a confirmation 
screen is displayed when the 
operation is complete.
When the contact is regis-
tered
1 Select “Transfer Contacts 
from Device”.
2 Select “From Phone 
(Bluetooth)”.
3 Select “Replace Contacts” or 
“Add Contact”.
“Replace Contacts”: Select to trans-
fer the contact fr om the connected 
cellular phone and replace the cur-
rent one.
“Add Contact”: Select to transfer 
the desired contact data from the 
connected cellular  phone to add to 
the current one.
4 Transfer the contact data to 
the system using a 
Bluetooth
® phone.
 This operation may be unnec-
essary depending on the type 
of Bluetooth
® phone.
 To cancel this function, select 
“Cancel”.
5 Check that a confirmation 
screen is displayed when the 
operation is complete.
Transfer contacts from 
device
From phone (OPP compati-
ble Bluetooth
® phones only) 
Page 255 of 308
2558-2. Setup
8
Phone
Backed-up contact data 
(“vCard” formatted) can be 
transferred from USB device or 
Bluetooth
® phone to this sys-
tem.
1 Open the lid and connect a 
USB device. ( P.124)
2 Select “Transfer Contacts 
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2” 
when the multiple USB 
devices are connected. If a 
USB device is connected, 
skip this procedure.
5 Select “Replace Contacts” or 
“Add Contact”. If the contact 
is already registered, skip 
this procedure.
“Replace Contacts”: Select to trans-
fer the contact fro m the connected 
USB device or Bluetooth
® phone 
and replace the current one.
“Add Contact”: Select to transfer 
the desired contact data from the 
connected USB device or 
Bluetooth
® phone to add to the cur-
rent one.
6 Select a desired file from 
vCard file list.
7 Check that a confirmation 
screen is displayed when the 
operation is complete.
●Depending on the type of 
Bluetooth® phone used and num-
ber of files, it may take time to dis-
play vCard file lists and download  contacts.
●Downloading may not complete 
correctly in the
 following cases:
• If the power switch is turned off  during downloading.
• If the USB device or Bluetooth
® 
phone is removed before down-
loading is complete.
New contact data can be regis-
tered.
Up to 4 numbers per person can 
be registered. For PBAP com-
patible Bluetooth
® phones, this 
function is available when “Auto-
matic Transfer” is set to off. 
( P.252)
1 Select “New Contact”.
2 Enter the name and select 
“OK”.
3 Enter the phone number and 
select “OK”.
4 Select the phone type for the 
phone number.
5 To add another number to 
this contact, select “Yes”.
■Registering a new contact 
in a different way (from the 
call history screen)
1 Display the phone top 
screen. ( P.234)
2 Select “History” and select a 
contact not yet registered in 
the contact list.
3 Select “Add to Contacts”.
From USB device
Registering a new contact 
to the contacts list 
Page 256 of 308
2568-2. Setup
4Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step  2. 
( P.255)
For PBAP compatible 
Bluetooth
® phones, this function 
is available when “Automatic 
Transfer” is set to off. ( P.252)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select   next to the name 
or desired number.
4 Enter the name or the phone 
number and select “OK”.
For PBAP compatible 
Bluetooth
® phones, this function 
is available when “Automatic 
Transfer” is set to off. ( P.252)
1 Select “Delete Contacts”.
2 Select the desired contact 
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and 
deleted at the same time.
●When a Bluetooth® phone is 
deleted, the contact data will be 
deleted at the same time.
Up to 15 contacts (maximum of  4 numbers per contact) can be 
registered in the favorites list.
■Registering the contacts in 
the favorites list
1 Select “Add Favorite”.
2 Select the desired contact to 
add to the favorites list.
 Dimmed contacts are already 
stored as a favorite.
3 Check that a confirmation 
screen is displayed when the 
operation is complete.
When 15 contacts have 
already been registered to the 
favorites list
1 When 15 contacts have 
already been registered to 
the favorites list, a registered 
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to 
replace a contact.
2 Select the contact to be 
replaced.
3 Check that a confirmation 
screen is displayed when the 
operation is complete.
■Registering contacts in the 
favorites list in a different 
way (from the contact 
details screen)
1 Display the phone top 
screen. ( P.234)
2 Select “Contacts” and select 
the desired contact.
3 Select “Add Favorite”.
Editing the contact data
Deleting the contact data
Favorites list setting 
Page 257 of 308
2578-2. Setup
8
Phone
4Check that a confirmation 
screen is displayed when the 
operation is complete.
■Deleting favorites from the 
favorites list
1 Select “Remove Favorite”.
2 Select the desired contacts 
and select “Remove”.
3 Select “Yes” when the confir-
mation screen appears.
4 Check that a confirmation 
screen is displayed when the 
operation is complete.
■Deleting favorites from the 
favorites list in a different 
way (from the contact 
details screen)
1 Display the phone top 
screen. ( P.234)
2 Select “Favorites” or “Con-
tacts” and then select the 
favorite you wish to delete.
3 Select “Remove Favorite”.
4 Select “Yes” when the confir-
mation screen appears.
5 Check that a confirmation 
screen is displayed when the 
operation is complete.
Calls can be made by saying the 
voice tag of a registered contact 
in the contact list. ( P.160)
1 Select “Manage Voice Tags”. 2
Select the desired item to be 
set.
Select to register a new voice 
tag. ( P.257)
Select to edit a voice tag. 
( P.257)
Select to delete a voice tag. 
( P.258)
■Registering a voice tag
Up to 50 voice tags can be reg-
istered.
1 Select “New”.
2 Select the desired contact to 
register a voice tag for.
3 Select “REC” and record a 
voice tag.
 When recording a voice tag, 
do so in a quiet area.
“Play”: Select to p lay the voice tag.
4Select “OK” when voice tag 
registration is complete.
■Editing a voice tag
1 Select “Edit”.
2 Select the desired contact to 
edit.
3 Follow the steps in “Register-
ing a voice tag” from step  3. 
( P.257)
Setting voice tags
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Page 258 of 308
2588-2. Setup
■Deleting the voice tag
1 Select “Delete”.
2 Select the desired contact 
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and 
deleted at the same time.
●Voice tags are deleted when the 
set language of the system is 
changed. ( P.62)
1 Display the phone settings 
screen. ( P.250)
2 Select “Messaging”.
3 Select the desired item to be 
set.
Select to set automatic mes-
sage transfer on/off.
Select to set automatic mes-
sage readout on/off.
Select to set updating mes-
sage read status on phone 
on/off.
Select to set display of mes-
saging account names on the 
message screen on/off. When set to on, messaging 
account names used on the 
cellular phone will be dis-
played.
Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
The vehicle signature can be 
edited. (
P.258)
Select to reset all setup 
items.
●Depending on the phone, these 
functions may not be available.
1 Select “Vehicle Signature”.
2 Select the desired item to be 
set.
Select to set adding the vehi-
cle signature to outgoing 
messages on/off.
Select to edit the vehicle sig-
nature. ( P.258)
Select to reset all setup 
items.
■Editing vehicle signature
1 Select “Edit Vehicle Signa-
ture”.
Message settings screen
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Page 259 of 308
2598-2. Setup
8
Phone
2Enter desired signature with 
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit 
Again” when it needs to 
amend. 
Page 260 of 308
2608-3. What to do if...
8-3.What to do if... 
■When using the hands-free 
system with a Bluetooth
® 
device
The hands-free system or 
Bluetooth
® device does not 
work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the 
hands-free system or a 
Bluetooth
® device, first 
check the table below.
Troubleshooting
Likely causeSolution
The connected 
device may not 
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices 
which operation 
has been con-
firmed on this 
system, check 
with your Toyota 
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia i n  t h e  
United States, 
and http://www.
toyota.ca/
connected 
in Canada
The Bluetooth® 
version of the 
connected cellu-
lar phone may 
be older than the 
specified ver-
sion.Use a cellular 
phone with 
Bluetooth
® ver-
sion 2.0 or 
higher (recom-
mended: Ver. 
4.2 or higher). 
(  P.41)