start VOLKSWAGEN T-ROC 2021 Owner´s Manual

Take all vehicle keys with you when you leave the vehicle.
Lock the vehicle.
Additional points to note on uphill and downhill gradients
Before switching off the engine, turn the steering wheel so that the front wheels will roll against the
kerb if the parked vehicle starts to move.
When facing downhill, turn the wheels so that they face the kerb.
When facing uphill, turn the wheels so that they face the centre of the road.

WARNING
The components of the exhaust system become very hot. This can cause fires and serious injuries.
Never park the vehicle where parts of the exhaust system can come into contact with inflammable
material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt fuel, oil etc.

WARNING
The vehicle may roll away if you leave and park the vehicle incorrectly. This can cause accidents and
serious injuries.
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Never remove the vehicle key from the ignition if the vehicle is in motion. The steering lock may be
activated and you will no longer be able to steer or control the vehicle.
Never leave children or people requiring assistance alone in the vehicle. They could switch off the
electronic parking brake, or move the selector lever or gearshift lever, and thus set the vehicle in
motion.
Always take all vehicle keys with you every time you leave the vehicle. The engine can be started and
electrical equipment such as the window controls can be operated. This can cause serious injury.
Never leave children or people requiring assistance alone in the vehicle. They could become trapped
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.

NOTICE
Objects that protrude from the ground can damage the bumper and other components when
parking the vehicle or driving out of a parking space. Always take care when driving into parking
spaces with high kerbs or fixed boundaries. Stop before the wheels touch the fixed boundaries or
kerbs.

The emergency braking function should be used only in those situations where the vehicle cannot be
stopped using the foot brake ⇒ !
Pull the button. The vehicle brakes hard. A signal tone can be heard at the same time.

WARNING
Incorrect use of the electronic parking brake can cause accidents and serious injuries.
Never use the electronic parking brake to brake the vehicle, except in emergencies. The braking
distance is considerably longer as only the rear wheels are braked. Always use the foot brake.

WARNING
Failing to park the vehicle properly before leaving it may result in the vehicle rolling away. This can
cause accidents, serious injuries and damage to property.
Always park the vehicle in the specified order ⇒ Parking .
Ensure that the electronic parking brake is switched on before you leave the vehicle and the
indicator lamp in the instrument cluster lights up red after you switch off the ignition.
Troubleshooting
Fault in electronic parking brake
The indicator lamp lights up yellow. Go to a qualified workshop or a Volkswagen dealership.
Electronic parking brake does not switch off
The prerequisites for switch off are not met.
OR: the 12-volt vehicle battery is discharged.
Check whether all requirements for switching off the electronic parking brake are met ⇒ Switching
off .
Use jump leads ⇒ Jump starting the vehicle .
Noises from the electronic parking brake
You may hear noises when the electronic parking brake is switched on and off.
If the electronic parking brake has not been used for a long period, the system will carry out
occasional automatic and audible checks when the vehicle is parked.
Auto Hold function

Fig. 126 In the centre console: button for the Auto Hold function.
Description of the Auto Hold function
The Auto Hold function can hold the vehicle stationary. It is not necessary to hold the vehicle with
the foot brake in this case.
The Auto Hold function is active when the indicator lamp in the button ⇒ Fig. 126 
(arrow) lights up yellow and the indicator lamp in the instrument cluster display lights up green.
The Auto Hold function stops holding the vehicle as soon as it moves off.
If any of the conditions for the Auto Hold function change while the vehicle is stationary, the Auto
Hold function will switch off automatically. The green indicator lamp in the instrument cluster
display then goes out together with the yellow indicator lamp in the button.
Switching on the Auto Hold function
The Auto Hold function can be switched on when the driver door is closed and the engine has been
started.
Press the button ⇒ . The indicator lamp in the button ⇒ Fig. 126 
(arrow) lights up yellow. The Auto Hold function is operational, but the vehicle is not necessarily held
stationary ⇒ .
DSG® dual clutch gearbox: if the selector lever is moved to position N, the Auto Hold function will
not be switched on or will be switched off. As a result, the vehicle will not be held securely in a
stationary position ⇒ .
Holding the vehicle stationary with the Auto Hold function
Make sure that the Auto Hold function is operational. The indicator lamp in the
button lights up yellow.
Bring the vehicle to a standstill using the brake ⇒ Parking .
Manual gearbox: disengage the clutch and either keep the clutch fully depressed or shift to neutral.
Release the brake. The indicator lamp will light up greenon the instrument cluster display. The
vehicle is being held stationary by the Auto Hold function ⇒ .
Switching off the Auto Hold function

When accelerating on a slippery surface, for example on ice and snow, accelerate carefully. The
wheels can spin even when brake support systems are active, and this can lead to a loss of control of
the vehicle.

WARNING
The effectiveness of ESC can be reduced considerably if other components and systems which affect
driving dynamics are not serviced properly or are not functioning properly. This also applies, but not
exclusively, to the brakes, tyres and other named systems.
Please always bear in mind that modifications and changes to the vehicle can affect the way brake
support systems operate.
Alterations to the suspension or the use of non-approved wheel and tyre combinations can affect
the function of brake support systems and reduce their effectiveness.
Suitable tyres support the effectiveness of ESC.

WARNING
Driving without the brake servo can considerably increase the braking distance and thus cause
accidents and serious injuries.
Never switch the engine or ignition off while the vehicle is in motion.
If the brake servo does not function or the vehicle is being towed, the brake pedal will have to be
depressed more forcefully as the braking distance will be increased due to the lack of assistance for
the brake system.
Switching the TCS on and off
Switch off the traction control system (TCS) if the vehicle does not have sufficient traction:
When driving in deep snow or on loose surfaces.
When rocking the vehicle free if it is stuck.
Then switch on TCS again.
Switching TCS on and off
TCS can be switched off and on in the Infotainment system ⇒ Infotainment system controls and
displays .
When the TCS is switched off, the yellow indicator lamp lights up on the instrument cluster
display.
As soon as the TCS starts regulating, the indicator lamp flashes yellow.
Troubleshooting

Insert the cigarette lighter back into the socket.

WARNING
Improper use of the cigarette lighter can cause fires, burns and other serious injuries.
Always use the cigarette lighter properly, and only use it to light tobacco products.
Never leave children unsupervised in the vehicle. The cigarette lighter can be used when the ignition
is switched on.

The cigarette lighter socket can also be used as a 12-volt socket ⇒ Electrical sockets .
Electrical sockets
Introduction
This chapter contains information on the followingsubjects:
⇒ Electrical sockets in the vehicle 
Electrical equipment can be connected to the sockets in the vehicle.
The electrical devices must be in good condition. Do not use faulty devices.
The 12-volt socket will work only when the ignition is switched on.

WARNING
Improper use of the sockets and electrical accessories can cause fires and severe injuries.
Never leave children unsupervised in the vehicle. Sockets and the devices connected to them can be
used when the ignition is switched on.
If the electrical device gets too hot, switch off the device immediately and disconnect it from the
socket.

NOTICE
In order to prevent damage to the electrical system, never connect equipment that supplies electric
power, such as solar panels or battery chargers for charging the 12-volt battery, to the 12-volt
socket.
Use only electrical devices that have been approved in accordance with current guidelines
concerning electromagnetic compatibility.
In order to avoid damage due to voltage fluctuations, always switch off any electrical devices before
switching the ignition on or off and before starting the engine. When the start/stop system

automatically switches off and restarts the engine, it is not necessary to switch off any connected
electrical consumers.
Never connect electrical devices requiring more than the rated power to a 12-volt socket. The
vehicle's electrical system can be damaged if the maximum power consumption is exceeded.
Observe the operating instructions of the electrical devices!

Using electrical consumers with the engine switched off and the ignition switched on will drain the
12-volt battery.

Unshielded devices can cause interference in the Infotainment system and vehicle electronics.
Electrical sockets in the vehicle

Fig. 141 In the front part of the centre console and in the rear centre console: 12-volt socket with
hinged flap ① or 12-volt socket with removable cover ②.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Maximum power rating
Electrical socket Maximum power rating
12 volts 120 watts
The maximum power rating of the individual sockets must never be exceeded. The power rating of
each device is stated on its type plate.
If there are several sockets in the vehicle and two or more devices are connected at the same time,
the overall power consumption of all connected electrical devices must never exceed 190 W ⇒ .
Multimedia
Subwoofer

absence of the ⇒ Fig. 144  symbol in the vehicle does not mean that the control unit is not
transmitting the current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
Deactivating Car-Net services

Fig. 145 Retrofitted sticker in the vehicle if Volkswagen Car-Net services have been permanently
deactivated.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
If you sell the vehicle or lend it for a longer period, inform the user about the deactivated services
and deactivated control unit.
If your vehicle is already equipped with the legally required emergency call function eCall, this
function will not be affected by the deactivation described here.
Temporary deactivation
If your vehicle is in a workshop, you may find that the service technicians have deactivated individual
or all services for the duration of the workshop visit. The services will be available again once the
work is complete. Please contact your workshop if necessary. Volkswagen Car-Net portfolios can be
deactivated manually in the Infotainment system. The services can then be run again when the
deactivation is cancelled in the Infotainment system. Deactivated services are marked with a
corresponding indication on the start page of the Car-Net portal.
Permanent deactivation
In order to permanently deactivate Car-Net functions in vehicles with the Security & Service or e-
Remote packages, the online connectivity unit must be deactivated by a qualified workshop at your
request.
Once the on-board connectivity unit has been deactivated, the workshop will attach a sticker
⇒ Fig. 145  to your vehicle (e.g. on the roof console). The sticker shows that neither the Volkswagen
emergency call service nor the automatic accident notification will work. All other e-Remote and
Security & Service services will also be deactivated.
Service impairment or interruption

WARNING
A roof carrier that has not been approved for the vehicle or a roof carrier that is fitted to a vehicle
that is not approved for use with a roof carrier may cause accidents or injuries.
Use only roof carriers that have been approved by Volkswagen for your vehicle type.
Never use a roof carrier on a vehicle that has not been approved for use with a roof carrier.
A roof carrier that is fitted nevertheless may become loose whilst the vehicle is in motion and fall
from the vehicle roof.

NOTICE
Securing a roof carrier of any kind to a vehicle that is not approved for use with a roof carrier may
lead to severe damage to the vehicle.
Securing roof carriers
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Special roof carriers must be used to transport luggage, bicycles, skis, surfboards or boats safely ⇒
 . Suitable accessories are available from your Volkswagen dealership.
Attaching the roof bars and load carrier
Mount roof bars to the roof railing according to the installation instructions provided.
Once you have fitted the roof bars, you can then secure the respective carrier system on them.

WARNING
Incorrectly attaching and using the roof bars and load carrier could cause the whole roof carrier to
fall off the roof. This could cause accidents and injuries.
Only use roof bars and load carriers when they are undamaged and fitted correctly.
Always fit roof bars and load carriers correctly. Always observe the installation instructions provided
by the manufacturer.
Attach the roof bars only at the specified mounting points.
Special roof carriers for items such as bicycles, skis, surfboards etc. should always be properly
installed. Always observe the installation instructions provided by the manufacturer.
Check that the roof carrier is secured before starting your journey and tighten as necessary after
driving a short distance. During a long trip, check all screw connections and fasteners at each stop.
Do not carry out any modifications or repairs to the roof bars or the load carrier.

Before driving through an automatic car wash.
The vehicle height exceeds the required clearance height, e.g. in a garage.

NOTICE
Always remove the roof carrier before driving through an automatic car wash.
The height of the vehicle is changed by the installation of a roof carrier and the load secured to it.
Check and compare the height of the vehicle with clearance heights, e.g. for underpasses and garage
doors.
The roof carrier and its load must not obstruct you from opening and closing the glass roof and the
boot lid. The roof aerial must also remain unaffected.

Driving with a fitted roof carrier will increase air resistance and thus increase fuel consumption.
Trailer towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Technical requirements 
⇒ Fitting the removable ball head 
⇒ Removing the ball head 
⇒ Notes on towing a trailer 
⇒ Loading the trailer 
⇒ Driving with a trailer 
⇒ Trailer stabilisation 
⇒ Retrofitting a towing bracket 
The vehicle can be used to tow a trailer if it has the required technical equipment for this. The
additional trailer load will affect the amount of wear, fuel consumption and performance of the
vehicle and, in certain circumstances, could shorten the service intervals.
Driving with a trailer not only places an extra load on the vehicle, but also requires increased
concentration on the part of the driver.
Vehicles with start/stop system
When using towing brackets that were not retrofitted by Volkswagen, the start/stop system must be
deactivated manually using the button in the centre console before towing a trailer, and it must
remain deactivated for as long as a trailer is being towed ⇒ .

WARNING
The start/stop system must always be switched off manually when towing a trailer using towing
brackets that have not been retrofitted by Volkswagen. Otherwise faults can occur in the brake
system, possibly resulting in accidents and serious injuries.

NOTICE
Observe the instructions and information for vehicles with an N1 approval ⇒ Information about
vehicles with N1 approval (light commercial vehicle) .

Always switch off the anti-theft alarm before a trailer is hitched or unhitched or a bicycle carrier is
loaded or unloaded ⇒ Anti-theft alarm . The tilt sensor could otherwise trigger an alarm
unintentionally.

With a new engine, do not tow a trailer during the first 1,000 km ⇒ Running in the engine .

Some retrofitted towing brackets may cover the aperture for fitting the towing eye. If so, the towing
eye cannot be used for towing or tow-starting other vehicles. For this reason, the removed ball head
of a retrofitted towing bracket should be kept in the vehicle at all times.
Technical requirements
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Cooling system
There is an increased load on the engine and the cooling system when towing a trailer. The cooling
system must contain sufficient coolant and be able to cope with the extra load due to trailer towing.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations.
Trailer tail light clusters
The trailer tail light clusters must work correctly and meet legal requirements. Do not exceed the
maximum power consumption for the trailer.
Exterior mirrors
If you are unable to see the traffic behind the trailer using the vehicle's standard exterior mirrors,
additional exterior mirrors should be fitted in accordance with any country-specific regulations.
Before setting off, adjust the exterior mirrors so that you have a sufficient view towards the rear.