AUDI A8 2020 Owners Manual
Manufacturer: AUDI, Model Year: 2020, Model line: A8, Model: AUDI A8 2020Pages: 360, PDF Size: 95.38 MB
Page 141 of 360

4N0012721BD 
High-voltage system 
  
  
— IEC 61851 and IEC 62196 (Europe) 
— SAE J1772 (North America, Japan) 
— You can  use your Audi charging system if 
there is a household or industrial connec- 
tion available at the charging station. 
@ Tips 
Applies to: Audi charging systems 
— For an uninterrupted charging process, we 
recommend only charging using sockets 
that are connected to a separately protected 
circuit. 
— It is recommended to use Audi charging sys- 
tems in the wall mount clip* during  opera- 
tion. If this is not possible, always position 
Audi charging systems ona secure surface 
during the charging process > A. 
—To reduce the risk of overheating during op- 
eration, do not place Audi charging systems 
in direct sunlight for long periods of time. If 
the control unit is overheated, the charging 
process is automatically paused until the 
temperature has lowered back within the 
normal range. 
Cee Tact) 
Applies to: vehicles with plug-in hybrid drive 
  
  
Fig. 106 Left rear side of the vehicle: opening the high- 
voltage charging port door 
  
  
RAZ-0835 
      
Fig. 107 Charging unit: charging port and buttons/LED 
Connecting the charging cable 
If you charge your vehicle at a charging station, 
the following sequence of steps may vary. Follow 
the manufacturer guidelines and operating in- 
structions for the charging station. 
Requirement: the “P” gear must be selected, the 
parking brake must be set, and drive ready mode 
must have ended. 
— If necessary, remove the charging cable from 
the vehicle > page 144, Transport. 
— Remove the  cap from the charging cable if nec- 
essary. 
— First connect the charging cable to the power 
supply, or remove it from the charging station. 
— Unwind the charging cable completely. 
— Unlock the vehicle. 
— To open the charging port door, press on the 
right 
side of the door > fig. 106. 
— Remove the  cap from the vehicle charging port 
and place it on the holder on the charging port 
door. 
— Plug the charging connector into the vehicle 
charging port. 
Starting to charge automatically (immediate 
charging) 
If charging is not delayed with a timer, the charg- 
ing process will begin immediately. If necessary, 
the charging station may need to be activated. 
Follow the manufacturer guidelines and operat- 
ing instructions for the charging station. 
While charging 
The charging display on the charging unit @) will 
flash green while charging. It will pulse |} in the 
instrument cluster. You can find the meaning of > 
139  
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High-voltage system 
  
the possible charging display colors under 
=> page 140. 
The charging connector is locked while charging 
and cannot be removed. 
If the driver's door is opened while the ignition is 
switched off, the current  battery charge level and 
the high-voltage battery range will be displayed 
in the instrument cluster. If charging is in prog- 
ress, the remaining charging time will also be 
displayed. 
Immediate charging and timer charging 
You can switch between the immediate charging 
@ and charging timer @ options during the 
charging process if a charging timer is set 
= page 141. Press the desired button to do this. 
Ending the charging process 
You can interrupt the charging process at any 
time. 
— Unlock the vehicle or press the @/(@) button 
when the vehicle is unlocked, and the LED will 
turn on. 
— Remove the charging connector. If the charging 
connector is not removed within 30 seconds, it 
will automatically relock and the charging proc- 
ess may continue. 
— Put  the  cap back on the charging port. 
— Close the charging port door. 
— Disconnect the charging cable from the power 
supply if necessary or return it securely to the 
charging station. 
— Install  the protective caps on the charging ca- 
ble again. 
— If  you are transporting the charging cable in 
the vehicle, store it securely > page 144. 
If the charging connector cannot be removed, 
you must unlock it manually > page 142. 
  
  
ZA\ WARNING 
— Do not disconnect the charging cable from 
the socket or the vehicle charging port while 
the vehicle is charging. End the charging 
process before removing the charging cable 
from the socket in order to reduce the risk  of 
damaging the connector contacts from 
sparks. 
—If the charging unit is damaged, do not 
charge using the charging port to reduce the 
risk  of injury. 
— If the charging unit is damaged or the 
charging port door cannot close or is miss- 
ing, drive immediately to an authorized Audi 
dealer or authorized Audi Service Facility 
and have the malfunction corrected to re- 
duce the risk of injury. 
    
() Note 
If you drive with the charging unit open, both 
the charging port door and the electronics in- 
stalled behind it could be damaged. Check 
each time after charging if the port door is 
locked before you start driving the vehicle. 
@) Tips 
— If the parking brake is set, it could create 
noises when the charging connector is con- 
nected. 
— Remove ice and snow in the charging unit 
using a hand brush and solvent-free deicing 
spray. 
— The vehicle radio and TV systems may have 
limited reception when charging the vehicle. 
Charging display 
Applies to: vehicles with plug-in hybrid drive 
The charging display is an LED light  on the charg- 
ing unit @) > page 139, fig. 107 that indicates 
the charging status. The key for the LED light is 
explained in the following table. 
  
LED on the charging unit Meaning 
  
Vehicle charging system is in sleep mode. A timer may be active, 
Off but charging has not started yet. 
  
    
Charging process is interrupted. > 
    
140  
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4N0012721BD 
High-voltage system 
  
     
    
LED on the charging unit Meaning 
Pulsing  The high-voltage battery is charging. 
Green Flashing A timer is active, but charging has  not started yet. 
On High-voltage battery charging process is completed. 
  
When using the Audi charging system, make sure the power 
plug is inserted in the power socket > page 144. No power sup- 
ply was recognized even though the charging cable is plugged 
On in. Have the power supply or power supply system inspected. 
When using the Audi charging system, check the status displays 
Yellow on the unit > table on page 145. See an authorized Audi dealer 
or authorized Audi Service Facility for assistance if necessary. 
  
The vehicle is not secured from rolling away. Check if “P” is se- 
lected and the parking brake is set. If the LED continues to 
flash, see an authorized Audi dealer or authorized Audi Service 
Facility for assistance. 
Flashing 
  
The charging connector may not be able to lock correctly in the 
vehicle charging port. Check if the charging connector is insert- 
ed correctly. Remove the charging connector and plug it in the 
charging port again, or use a different charging station. If the 
Red  On LED stays turned on, there is a malfunction either in the vehicle 
charging system or at the power source. See an authorized Audi 
dealer or authorized Audi Service Facility for assistance if neces- 
sary. 
  
         
The outside temperature is too low or too high. 
  
@ Tips > If the timer should be set one time, select Indi- 
: vidual timer. If the timer should be set to re- 
peat, select Repeat timer. 
> Set a preferred charging time if desired, for ex- 
ample to use off-peak power rates. 
> To also activate the climate control with a tim- 
Yad tare mans er, select CD. 
Applies to: vehicles with plug-in hybrid drive > Select Next and follow the instructions in the 
The operation status indicated by the LED on 
the charging unit are is displayed in the in- 
strument cluster Es. 
menu. 
> To turn ona timer,  select CD. 
> To activate an enabled timer, select s— until the 
Timer charging mode is displayed. 
Use a timer to set at what departure time your 
vehicle should be fully charged. A timer can ei- 
ther be set one time or  to repeat at the selected 
times. You can also specify if your vehicle should 
be heated or cooled to the temperature set in the If the set departure time on the timer is too 
climate control system. You can turn on multiple close, it may not be possible to charge the vehicle 
timers at the same time. fully. 
> Applies to: MMI: Select on the home screen: @ : 
VEHICLE > Charging & Efficiency > Charging. Tips 
It is not possible to charge using the timer at 
Multiple timers are displayed that you can set peer 
separately. 
> To set a timer,  select > in the line for the de- 
sired timer. 
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High-voltage system 
  
Emergency release 
In case of malfunction, you can manually release 
the charging port door or the charging connec- 
tor. 
    
  
Fig. 108 Left side of luggage compartment: emergency re- 
lease cover 
  
  
  
Fig. 109 Left side of the luggage compartment: emergen- 
cy release 
Manually releasing the charging port door 
> Open the luggage compartment lid. 
> Remove the screwdriver from the vehicle tool 
kit > page 316 and pry off the cover > fig. 108. 
> Loosen the red loop @) > fig. 109 from the re- 
tainer and then pull  on the loop carefully >@. 
> To open the charging port door, press on the 
right side of the door. 
>» After releasing manually, secure the loop on 
the retainer and close the cover. 
> Drive to an authorized Audi dealer or author- 
ized Audi Service Facility immediately to have 
the malfunction corrected. 
Manually releasing the charging connector 
If you are not able to pull the charging connector 
out of the vehicle charging port, there may bea 
malfunction. You must use  the emergency re- 
lease to release the vehicle charging connector. 
142 
Requirement: the “P” gear must be selected and 
the vehicle must be unlocked. 
> End the charging process > page 140. 
> Open the luggage compartment lid. 
> Remove the screwdriver from the vehicle tool 
kit > page 316 and pry off the cover > fig. 108. 
> Carefully pull  on the red loop  @) > fig. 109 
>©. 
> Remove the charging connector. 
> Close the emergency release cover. 
> Drive to an authorized Audi dealer or author- 
ized Audi Service Facility immediately to have 
the malfunction corrected. 
If the charging connector still cannot be removed 
after using the emergency release, see an author- 
ized Audi dealer or authorized Audi Service Facili- 
ty for assistance. 
® Note 
Only pull  on the loop until you feel resistance. 
You 
will not hear it release. If you continue to 
pull, you could damage the emergency re- 
lease mechanism. 
IY tre (1 
Applies to: vehicles with plug-in hybrid drive 
If the or =] indicator light turns on, then the 
range is low or very low. Charge the high-voltage 
battery. 
B AC charging system: malfunction! Please 
contact Service 
This message appears if there is a malfunction in 
the charging system. Drive to an authorized Audi 
dealer or authorized Audi Service Facility immedi- 
ately. 
Incompatible charging system. Please check 
charging system 
This message appears when the charging system 
is incompatible. Only charge using the Audi 
charging system that is designed for your vehicle. 
|< Charging system: malfunction 
This message appears if there is a malfunction in 
the vehicle charging infrastructure or the charg- 
ing station. Use a different charging station. If >  
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4N0012721BD 
High-voltage system 
  
this message does not turn off, contact an au- 
thorized Audi dealer or authorized Audi Service 
Facility. 
Charging equipment 
Introduction 
Applies to: vehicles with plug-in hybrid drive 
Depending on the vehicle equipment, the Audi e- 
tron compact charging system may be available. 
Using the charging equipment 
Pay attention to the following information for 
safe handling of the charging equipment: 
— Secure the charging equipment against any 
strain, such as being run over, falling, pulling, 
bending, and crushing. 
— Do not submerge the charging equipment in 
water and do not cover it with snow or ice. 
— When you remove the charging cable from the 
vehicle and from the power supply, only pull at 
the connectors and not at the cable. 
— Put  the  cap on after using the charging cable. 
— Only operate the Audi charging system ina 
power supply system with a frequency of 
50 Hz/60 Hz. 
— Only operate or store the Audi charging system 
at a humidity level between 5% and 95% (no 
condensation). 
— The Audi charging system is protected against 
dust and splashing water (IP55 (USA: Enclosure 
3). 
Depending on the country, different warnings 
may be on the charging equipment. 
  
Symbol Meaning 
  
Operate or store the Audi charging 
system at a temperature range of 
-22 °F (-30 °C) to +122 °F (+50 °C). 
a 
  
Operate or store the Audi charging 
system at a maximum elevation of 
13,000 ft (4,000 m) above sea lev- 
el. 
‘=4000m 
  
The Audi charging system is equip- 
ped with a ground conductor that is 
  
      
not connected. 
  
     
  
Symbol Meaning 
> The Audi charging system is equip- 
WZ ped with a connected ground con- 
ductor. 
  
  Do not operate the Audi charging 
system in power  networks that are 
not grounded (for example, IT net- 
works). Only operate the Audi 
charging system in grounded power 
networks. 
    & 
  
Surfaces can become very hot when 
in direct sunlight. 
  
  
Incorrect use increases the risk  of 
electric shock. 
  
  
Pay attention to the applicable own- 
er's manual, particularly the safety 
precautions. 
  
  
Pay attention to all applicable dis- 
posal regulations when disposing. 
  
Do not  use any extensions cords or 
cable reels. 
  
Do not  use any travel adapters. 
  
Do not  use any power strips. 
  
y Do not  use any charging cables with 
oo, damage to the electronics or the 
  
Operate the Audi charging system 
      
connecting wires. 
in single-phase power supplies. 
  
Grounding instructions 
Audi charging systems  must be grounded. If it 
should malfunction or break down, grounding 
provides a path of least resistance for electric 
current to reduce the risk of electric shock. Audi 
charging systems are equipped with a cord hav- 
ing an equipment grounding conductor and a 
grounding plug. The plug must be plugged into 
an appropriate outlet thatis properly installed > 
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High-voltage system 
  
and grounded in accordance with all local codes 
and ordinances. 
  
Z\ WARNING 
Improper connection of the equipment- 
grounding conductor is able to result in a risk 
of electric shock. Check with a qualified elec- 
trician or serviceman if you are in doubt as  to 
whether the product is properly grounded. Do 
not modify the plug provided with the product 
- if it will not fit the  outlet, have a proper out- 
    
let installed by a qualified electrician. 
  
Applies to: vehicles with plug-in hybrid drive 
  
  
  
Fig. 110 Luggage compartment: storage compartment 
Always store the charging equipment securely 
before transporting. 
> Open the luggage compartment lid > page 50. 
> Open the storage compartment in the luggage 
compartment > fig. 110. 
> Stow the charging equipment in the storage 
compartment. 
> Close the storage compartment and the lug- 
gage compartment lid. 
  
ZA WARNING 
If the charging equipment is not secured or 
positioned correctly, it can slide out of place 
and endanger vehicle occupants when brak- 
ing, when changing directions, or in a colli- 
sion. 
— Only transport charging equipment in the 
transport bag in the luggage compartment 
and never unsecured or in the passenger 
compartment. 
@ Note 
Always lift or carry the Audi charging system 
as one unit and never by the cables. 
      
  Audi e-tron compact charging system 
Applies to: vehicles with Audi e-tron compact charging system 
  
a~ | 
  
  
  
[RAZ-0726| 
      
Fig. 111 Audi e-tron compact charging system: compo- 
nents (example) 
You can  use  the Audi e-tron compact charging 
system to charge at a household or industrial 
socket. Depending on the country and the vehicle 
equipment, the following accessories may be 
available: 
@ Control unit 
144 
Fig. 112 Audi e-tron compact charging system: control 
unit 
@ Vehicle cable with vehicle charging connector 
@ Power cable with power plug for household 
sockets 
@ Power cable with power plug for industrial 
sockets  
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4N0012721BD 
High-voltage system 
  
The vehicle cable is securely connected to the  can set whether you would like to charge with full 
control unit. The power cable is plugged into the or reduced charging power. The last setting that 
upper end of the control unit and can be switched was selected will be saved and used again the 
> page 149. next time the vehicle is charged. If multiple 
items are connected to the power circuit, the 
charging current may be reduced when charging 
© | On/Off button ®, charging power lev- at a power outlet. This can help to prevent the 
Control unit overview 
  
  
  
     
  
          
el and LED electrical equipment from overheating. 
© _ |Status LED: Before charging, always check if the charging 
a Power supply/household power setting that was selected last is still suita- 
connection ble. 
& | Vehicle —To set the charging power level, press the () 
6 Control panel button G) > fig. 112 for at least two seconds. 
@ © Reset After the charging power level is set, the status 
LEDs ©, and (will flash green one time. The 
Adjusting the charging power level selected value (50% or 100%) is displayed on the 
The control unit automatically recognizes the left or right side of the ®) button. 
voltage and the available current strength. You 
Control unit: status and malfunction indicators 
  
        
          
Indicator lights Meaning Solution 
© Green The charger is ready to charge, | Starting the charging process 
O O off but is not charging. => page 139. 
O & off 
O 0 off 
9 Off 
© Flashing green _| The vehicle is being charged 
O 0 Off with the ground conductor 
O & of monitor activated. 
O 0 of 
9 Off 
O Flashing green _| The power cable has overheat- | After the cable cools down, the malfunc- 
© Q Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it 
O Bor function: a multi-phase socket | cools down, charging performance will be 
O 6 of is being used in single-phase | reduced. If the malfunction continues, 
mode. The charging perform- | have the power supply/household con- de. The chargi fe h  h ly/h hold 
© Off ance will be reduced. nection checked by a qualified electrician. 
  
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High-voltage system 
  
  
Indicator lights Meaning Solution 
  
  
  
        
  
Q Flashing green |The control unit has overheat- | After the control unit cools down, the 
O 0 off ed. The charging performance | malfunction will be automatically 
will be reduced. cleared. Never leave the control panel in 
O B Of P 
direct sunlight for long periods or time. 
© 1 Yeltow Until it cools down, charging perform- 
9 Off ance will be reduced. If the malfunction 
continues, have the control unit checked 
by an authorized Audi dealer or author- 
ized Audi Service Facility. 
O Red  The power cable has overheat- | After the cable cools down, the malfunc- 
©  © Yellow ed. The charging process has __| tion will be automatically cleared and the 
been  interrupted. charging process will resume. If the mal- 
O & off 
O 6 of function continues, have the control unit 
checked by  an authorized Audi dealer or 
© Off authorized Audi Service Facility, or have 
the power supply/household connection 
checked by a qualified electrician. 
O Red The  control unit has overheat- |  After the control unit cools down, the 
O QO Off ed. The charging process has__| malfunction will be automatically cleared 
been interrupted. and the charging process will resume. 
O & Off 
@ 0 Yew Never leave the control panel in direct 
evo sunlight for long periods or time. If the 
© Off malfunction continues, have the control 
unit checked by  an authorized Audi dealer 
or authorized Audi Service Facility. 
© Red  The charging infrastructure of | After the power supply/household con- 
©  @ Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be 
connection is restricted. Possi- | automatically cleared  and the charging 
O & off 
O 6 of ble cause of the malfunction: | process will resume. If the malfunction 
low voltage or poor power fre- | continues, have the power supply/house- 
© Off quency. The charging process | hold connection checked by a qualified 
has been  interrupted. electrician. 
O Red There is a malfunction inthe | After the vehicle charging system stabiliz- 
O  0 Off vehicle charging system. The | es, the malfunction will be automatically 
: charging process has beenin- | cleared  and the charging process will re- 
© & Flashing yellow ging ging 
O 0 of terrupted. sume. If the malfunction continues, have 
the vehicle checked by  an authorized Audi 
© Off dealer or authorized Audi Service Facility. 
O Red  The power cable or vehicle ca- | Have the power or vehicle cable replaced 
O Q Off ble is faulty. Possible cause of | by an authorized Audi dealer or author- 
the malfunction: the coding ized Audi Service Facility. 
O B&B off 
. resistance of the power or ve- 
© 0 Flashing yellow hicle cable is not compatible. 
9 Off 
  
The charging process has been 
interrupted. 
    
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4N0012721BD 
High-voltage system 
  
  
Indicator lights Meaning Solution 
  
           
  
  
© Red There is a malfunction inthe | End the charging process at the vehicle 
O O off vehicle charging system. The | and remove the vehicle cable from the ve- 
@ B Red charging process has been in- | hicle charging port. Disconnect the charg- 
O 6 of terrupted. er from the power supply and reconnect it 
after 60 seconds. Restart the charging 
9 Off process > page 139. If the malfunction 
continues, have the vehicle checked by an 
authorized Audi dealer or authorized Audi 
Service Facility. 
O Red There is an overvoltage inthe | Disconnect the charger from the power 
© CQ Flashing red charging infrastructure of the | supply and reconnect it after 60 seconds. 
power supply/household con- | If the malfunction continues, have the 
O & off 
O 6 off nection. The charging process |  power supply/household connection 
© has been  interrupted. checked by a qualified electrician. 
Off 
© Red The  control unit has atechni- | Disconnect the charger from the power 
O 0 Off cal malfunction. The charging | supply and reconnect it after 60 seconds. 
O Bot process has been  interrupted. |If the malfunction continues, have the 
@ 0 Red control unit checked by  an authorized 
© Audi dealer or authorized Audi Service Fa- 
9 Off cility. 
© Red The  control unit has atechni- | Disconnect the charger from the power 
O  0 off cal malfunction (self-test supply and reconnect it after 60 seconds. 
O Bot failed). The charging process _ | If the malfunction continues, have the 
© 6 Flashi d has been  interrupted. control unit checked by  an authorized 
asning re Audi dealer or authorized Audi Service Fa- 
© Off cility. 
© Red The charging infrastructure of | Have the control unit checked by an au- 
@ CO Red the power supply/household | thorized Audi dealer or authorized Audi 
@ & Red connection is insufficient. The | Service Facility, and have the power sup- 
O 6 of ground conductor is interrupt- | ply/household connection checked by a 
ed or not present. The ground | qualified electrician. Do not use the pow- 
9 Off conductor  monitor has inter-  | er supply/household connector until the 
rupted the charging process. | malfunction is corrected. 
© Red The  indicator light in the reset | Have the control unit replaced by  an au- 
@ OC Red button on the control unit is | thorized Audi dealer or authorized Audi 
@ B& Red faulty. The charging process _| Service Facility. 
@ © Red has been  interrupted. 
e 
9 Off          
147  
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High-voltage system 
  
  
Indicator lights Meaning Solution 
  
           
  
O Red  The  control unit has detected |  Press and hold the © button for at least 
@  X Red residual current. The charging | two seconds. If the malfunction contin- 
@ EB Red process has been  interrupted. | ues, have the control unit checked by an 
@ © Red authorized Audi dealer or authorized Audi 
. / Service Facility, and have the power sup- 
o Flashing red ply/household connection checked by a 
qualified electrician. 
© Red  The charging infrastructure is | Disconnect the charger from the power 
© Q Flashing red wired incorrectly. The charging | supply. Have the power supply/household 
© & Flashing red process has been  interrupted. | connection checked by a qualified electri- 
© § Flashing red eas 
9 Off 
O Red  The  control unit has a techni- | Disconnect the charger from the power 
@ CX Red cal malfunction. Possible supply and reconnect it after 60 seconds. 
@ EB Red cause of the malfunction: If the malfunction continues, have the 
@ 0 Red software error or the load re-_  | control unit checked by  an authorized 
. lay has been switched incor- _| Audi dealer or authorized Audi Service Fa- 
9 Red rectly. The charging process cility, and have the power supply/house- 
has been interrupted. hold connection checked by a qualified 
electrician. 
O Flashing red The  control unit has a serious | Have the control unit replaced by  an au- 
O 0 off malfunction. The charging thorized Audi dealer or authorized Audi 
O Bot process has been  interrupted. | Service Facility. 
@ @ Red 
9 Off 
© Off The  indicator light in the Have the control unit replaced by  an au- 
@  C Red On/Off button on the control | thorized Audi dealer or authorized Audi 
@ B Red unit is faulty. The charging Service Facility. 
@ 0 Red process has been  interrupted. 
e 
© Red 
      
148