AUDI A8 2020 Service Manual

4N0012721BD
Voice recognition system

voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer opens. Or:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Activating Amazon Alexa!)
Applies to: vehicles with Amazon Alexa integration
You can activate Amazon Alexa to access special
additional functions. A supported menu lan-
guage must be selected. A reduced number of
commands are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> After connecting successfully, turn on the voice
recognition system as normal > page 38,
Switching the voice recognition system on or
off, say the activation word “Alexa”, and then
say the desired command.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 216.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.

2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A cell phone must be connected to
the MMI with the Handsfree profile > page 200.
The mobile device being connected must have
voice control that can be controlled externally.
There must be no phone calls in progress and the
parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
> Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the «¢ button briefly on the mul-
tifunction steering wheel or press Resume.
G@) Tips
AUDI AG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.
39

Global functions

Global functions
Additional function
buttons

Fig. 30 Right side of the multifunction steering wheel
| 58-0431]

Fig. 31 MMI On/Off knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right thumbwheel @) © fig. 30 upward or
downward, or turn the On/Off knob @) ° fig. 31
to the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the lJ / DD button @ or briefly press
the On/Off knob to the Left or right.
Fast forward/rewind
> Press and hold the ld<1/ DD] button @, or
press the On/Off knob to the left or right until
the desired playback position is reached.
40
Quick access steering wheel button
Depending on vehicle equipment, the button @)
may provide quick access to various functions.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the >K button, or:
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
» Select and confirm the desired function.
Switching the voice recognition system on or
off
w£ button @), see > page 38.
Using the telephone functions
button @), see > page 204.

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

4N0012721BD
Personalization

Personalization
User
Personal profiles
Applies to: vehicles with personal profiles
You can store your customized settings in a per-
sonal profile. Specific settings are stored auto-
matically in the personal profile that is currently
active.
Depending on the equipment, the profile being
used is assigned to the vehicle key currently in
use. The profile that was last active with the key
is loaded when the vehicle is unlocked.
> Applies to: MMI: Press USER on the home
screen.
Use various profiles to link them to specific vehi-
cle settings.
— Create your customized profile. This is helpful
in some situations, for example if multiple peo-
ple share the vehicle and each person would
like to use his or her individual vehicle settings.
— Guest: the guest profile can be used to adjust
settings in the vehicle without changing the
other profiles.
Active profile
— Rename: you can rename your profile so that
you can recognize by name which settings are
stored.
— Copy: you can copy your profile. Select the loca-
tion where the profile will be copied or which
profile should be overwritten. The settings will
be applied.
— Reset: you can reset your active profile to the
factory default settings.
— Reload*: Requirement: the vehicle must be sta-
tionary and the ignition must be switched on.
You can reload your profile, for example if the
seat, mirror, and steering wheel settings could
not be applied when changing profiles.
Profile selection
If you would like to change the profile, select an-
other profile from the list.
Switching personal profiles off
— Applies to: MMI: Select on the home screen:
USER > © > Personal profiles.
The personal profiles are switched on at the fac-
tory. If you do not wish to use the personal pro-
files, you can switch the function off.
@) Tips
— Certain Infotainment and vehicle settings
(such as mirrors) may be stored, depending
on vehicle equipment. You can find addi-
tional information in the MMI. Select on the
home screen: SETTINGS > General > Legal
notes > About Audi connect.
—The guest profile cannot be renamed.
— When changing profiles, the new profile
settings are loaded in the vehicle.
— You can reset all personal profiles to the
factory default settings.
Applies to: vehicles with myAudi login
Requirement: you must have successfully regis-
tered at my.audi.com.
Logging in from the vehicle
Applies to: MMI
> Select on the home screen: USER > myAudi
login.
> Log in to myAudi in the vehicle using your e-
mail address and password.
You can select if and when an automatic login to
myAudi in the vehicle should occur.
— Personal profile: Requirement: the personal
profile must be turned on and you must not be
logged in with the guest profile. Log in to
myAudi in the vehicle. Follow the system in-
structions and save your desired personal pro-
file. You will then always be logged in automat-
ically when your personal profile is active.
— Bluetooth device 1/Bluetooth device 2*: Re-
quirement: after a Bluetooth device has been
paired with the MMI, you must be logged in to
myAudi in the vehicle. Follow the system in-
structions and save the desired Bluetooth de-
vice. You will be automatically logged in when
41
>

Personalization

your Bluetooth device is connected to the MMI,
and automatically logged out when the Blue-
tooth connection to your mobile device is dis-
connected.
To transfer existing destinations from the MMI to
your myAudi account one time, confirm the sys-
tem prompts with Yes.
G) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
Oe
Applies to: vehicles with user management
The vehicle owner must be set up as the key user
for some Audi connect vehicle control services,
which depend on the vehicle equipment.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
> Add your vehicle at my.audi.com and then veri-
fy your myAudi account using the verification
process that is provided.
> Applies to MMI: Select on the home screen:
USER > User management > (Key user) > Set
key user.
> Applies to: MMI: Follow the system instructions
and enter the 10-digit vehicle code > page 47.
The key user is set. You have the rights to use
the Audi connect vehicle control services
=> page 218 that depend on vehicle equipment
as well as the ability to manage other vehicle
functions and any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
Audi connect vehicle control services at my.audi.
com.
42
Removing the key user
If you remove the key user, all other users and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > User management > (Key user) > Re-
move key user.
@ Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the vehicle equipment, you
may be able to reset specific functions to
the factory default settings.
— Depending on the vehicle equipment, log-
ging into myAudi in the vehicle may not be
required to use Audi connect vehicle control
services.
— If you sell your vehicle, remove the key user
and reset all settings to the factory set-
tings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— Pay attention to upper- and lower-case let-
ters when entering the vehicle code.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.

4N0012721BD
Opening and closing

Opening and closing
Central locking
(ee emul ela)
Z\ WARNING
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.

— Applies to: vehicles with anti-theft alarm
system: No one, especially children, should
stay in the vehicle when it is locked from the
outside, because the windows can no longer
be opened from the inside > page 46, Anti-
theft alarm system. Locked doors make it
more difficult for emergency workers to en-
ter the vehicle, which puts lives at risk.
All doors and the luggage compartment lid can
be centrally unlocked and locked at once. You can
select in the MMI if the entire vehicle or only the
driver's door should unlock when unlocking the
vehicle > page 44. The turn signals flash twice
when you unlock the vehicle and flash once when
you lock the vehicle. If they do not flash when
locking, check if all doors and lids are closed.

Depending on the vehicle equipment, you may
have different options for centrally unlocking and
locking your vehicle.
— Vehicle key > page 48
— Sensors in the door handles > page 48
— Lock cylinder on the driver's door > page 46
— Central locking switch inside > page 45
Vehicle key
The term “vehicle key” refers to the remote con-
trol key or convenience key*. The convenience
key* is a remote control key with special func-
tions > page 48 and > page 111.
Power closing*
When closing a door or the luggage compart-
ment lid, you only have to let it fall lightly into
the latch. It then closes automatically > A.
Automatic locking
If you unlock the vehicle but then do not open
any of the doors, the luggage compartment, or
the hood within a short period time, the vehicle
locks again automatically. This feature prevents
the vehicle from being accidentally left unlocked
for a long period of time.
Automatic locking (Auto Lock)
The Auto Lock function locks all doors and the
luggage compartment lid once the speed has ex-
ceeded approximately 9 mph (15 km/h). The ve-
hicle will unlock again if the unlock function in
the central locking switch is pressed, the “P” gear
is engaged, or the ignition is switched off.
You can open the doors individually from the in-
side by pulling the door handle one time. To open
the rear doors individually, you must pull the
door handle twice.
In the event of a crash with airbag deployment,
the doors will also automatically unlock to allow
access to the vehicle.
Unintentionally locking yourself out
Only lock your vehicle when all of the doors and
the luggage compartment lid are closed and
there is no key in the vehicle. This reduces the
risk of locking yourself out accidentally.
The
following features help to reduce the risk of
locking your vehicle key in the vehicle:
— If the driver's door is open, the vehicle cannot
be locked by pressing the & button on the re-
mote control key or by touching the locking
sensor* on a door.
— If the vehicle key that was used most recently is
inside the luggage compartment, the luggage
compartment lid will automatically open again
after it closes > ©.
— If the vehicle key that was last used is detected
inside the vehicle, then the vehicle cannot be
locked from the outside > ©.
43

Opening and closing


ZA WARNING
Follow the safety precautions > page 43.

Z\ WARNING
Applies to: vehicles with power closing function
—To reduce the risk of injury, make sure that
the area where the door is closing is clear
during the closing process.
— The closing process can be stopped at any
time by pulling on the outer or inner door
handle.

@) Note
— If the vehicle key that was last used is de-
tected inside the passenger compartment,
then the vehicle cannot be locked from the
outside using the sensor. Take the vehicle
key with you and lock the vehicle again. Oth-
erwise, the vehicle will not be protected
against unauthorized access.
— If you lock the vehicle using the button on
the vehicle key with the front passenger's
or rear door open while accidentally placing
the key in the passenger compartment and
closing the door, the vehicle will not lock.
The turn signals will flash several times to
indicate this. If you do not open the vehicle
to remove the vehicle key within a brief peri-
od, then the vehicle will lock automatically.
This prevents the vehicle from being left un-
locked for long periods of time. The key will
then be locked inside the vehicle.
— If the vehicle key that was used last is de-
tected inside the luggage compartment, it
will not be possible to lock the luggage
compartment and the luggage compart-
ment lid will open. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the vehicle key
with you, or unauthorized persons may be
able to enter the vehicle.
G) Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
— The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
44
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Central lock-
ing.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the & but-
ton on the vehicle key twice. In vehicles with a
convenience key*, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked when you
press the & button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
= page 54, Convenience opening and closing. If
you press and hold the fj button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only
be opened with the <¥ or 4s button on the vehi-
cle key or in the driver's door. In vehicles with a
convenience key*, you can still open the luggage
compartment lid using the handle if an author-
ized convenience key is detected > page 50. >

4N0012721BD
Opening and closing

Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
Tone
when locking)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing the sensor. The function for locking via the
sensor will still be enabled > page 48.
G@) Tips
The settings are automatically stored and as-
signed to the active personal profile.
Central locking switch
B8V-0681


Fig. 32 Driver's door: central locking switch
> To lock or unlock the vehicle, press the or 8
button > /\.
When locking the vehicle with the central locking
switch,
the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.
—The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.

)_ This function is not available in all countries.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

Z\ WARNING
— Follow the safety precautions > page 43.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
EB Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual


There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
|-3} Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 46. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.
B Door lock: opening while driving is only pos-
sible with the emergency release. See owner's
manual
It is not possible to power unlock the doors at
speeds above approximately 9 mph (15 km/h). If
you must open doors at higher speeds in cases of
emergency, you can manually unlock the door by
forcefully pulling the door handle beyond its no-
ticeable resistance two times. Then press the
door handle back into its original position, if nec-
essary.
45

Opening and closing

Mechanically unlocking and locking the
(efoto ey
If the central locking fails, you must unlock or
lock the doors separately.

[RAz-0026|

5 a S 3
go a


Fig. 34 Door: mechanically locking
Unlocking or locking the driver's door with
the mechanical key
> Remove the mechanical key > page 47.
> Insert the mechanical key into the slot under
the door handle and pry the cap off > fig. 33.
> To unlock the driver's door, turn the key to the
open position in the direction of arrow @).
> Pull firmly on the door handle to open the driv-
er's door. The door handle swings out slightly
farther than normal.
> To lock the driver's door, select the "P" position
and turn the key once to the close position
@°A.
Locking the front passenger's door and rear
doors using the mechanical key
The mechanical lock is located on the edge of the
doors. It is only visible when the door is open.
> Remove the mechanical key > page 47.
> Remove the cap from the opening > fig. 34.
46
> Insert the mechanical key into the slot on the
inside and turn it all the way to the left (when
locking the right door), or to the right (when
locking the left door).
> Install the cap in the opening and close the
door.
Once the doors are closed, it is no longer possible
to open them from the outside. The front doors
can be opened from the inside by pulling the
door handle one time. The rear doors can be un-
locked from the inside by pulling the door handle
one time and then opened by pulling the door
handle again. If the vehicle is without power, the
doors can be unlocked from the inside by first
pulling the door handle beyond its noticeable re-
sistance. The doors can then can be opened by
pulling the handle again. Then press the door
handle back into its original position, if necessa-
ry. If the child safety lock in one of the rear doors
is activated, you must first pull the door handle
from the inside. Then you can open the door from
the outside.

ZX WARNING

Follow the safety precautions > page 43.
rae Le)
Applies to: vehicles with anti-theft alarm system

If the anti-theft alarm system detects a vehicle
break-in, audio and visual warning signals are
triggered. The anti-theft alarm system is switch-
ed on or off when locking or unlocking your vehi-
cle. If the alarm is triggered, it will shut off auto-
matically after a certain amount of time.
Switching the alarm off manually
> To switch the alarm off, press the G button on
the vehicle key or switch the ignition on.
Depending on the vehicle equipment, the anti-
theft alarm system may have the following fea-
tures:
Break-in security feature
The alarm will sound if there is a break-in at the
doors, hood, and/or luggage compartment lid. >

4N0012721BD
Opening and closing

Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the @ button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the

vehicle, which puts lives at risk.

@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.


=
.
:



Fig. 35 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 46.
— Unlock the luggage compartment lid using the
emergency release > page 52.
@ Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
= page 218. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

— To trigger the alarm, press the [PANIC but-
ton @ © fig. 35.

47

Opening and closing


—To turn the alarm off, press the red [PANIC] but-
ton again.

Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you.
If a key is lost, you should report it to your insur-
ance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

ZA WARNING
Follow the safety precautions > page 43.

@) Note
Protect the key against high temperatures
and direct sunlight.
@ For the sake of the environment
XX Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@) Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.
48
— Applies to: MMI: You can display the num-
ber of vehicle keys programmed to the vehi-
cle: Select on the home screen: VEHICLE >
Settings & Service > Vehicle info.
— Applies to: Audi tablet: You can display the
number of vehicle keys programmed to the
vehicle: Select on the home screen: VEHI-
CLE > Settings.
— For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see
=> page 339.
Unlocking and locking the vehicle

[RAZ-0025]

Fig. 36 Door handle: sensor for locking
You can unlock and lock your vehicle using either
the buttons on the vehicle key or the sensors* in
the door handles, or you can unlock your vehicle
using the sensors in the luggage compartment
lid handle. The settings in the MMI specify which
doors will unlock > page 44.
The symbol for the luggage compartment lid may
differ depending on the vehicle key. The <¥ or 4S
symbol may be on the button.
Unlocking or locking using the vehicle key
buttons
> To unlock the vehicle, press the @ button
=> page 47, fig. 35.
> To lock the vehicle, press the & button once.
> To open the luggage compartment lid, press
and hold the or press the 4S button twice > A\ in General
information on page 50.