service AUDI A8 2021 Workshop Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: A8, Model: AUDI A8 2021Pages: 362, PDF Size: 99.29 MB
Page 130 of 362
Driving dynamic
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Secure the
vehicle against rolling before exiting the vehicle
=> page 108. Do not tow your vehicle because it
cannot be steered. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
& Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
BS Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
Dynamic steering: correcting steering wheel
position
The steering is reinitializing. The steering wheel
will move easily after starting the vehicle. Reiniti-
alization might be necessary if the steering wheel
was moved while the engine was switched off.
The display turns off if the initialization was suc-
cessful.
ZX WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
128
G) Tips
— If there is a malfunction, the steering wheel
may be crooked when driving straight.
—If the a or & indicator light only stays on
for a short time, you may continue driving.
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 129.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.
Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the engine RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.
Sylar)
Applies to: vehicles with sport differential
The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate >
Page 131 of 362
4N0012721BF
Driving dynamic
on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
Messages
t-3} Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
r3] Sport differential: temperature too high.
Please adapt driving style
The transmission temperature has increased sig-
nificantly due to the sporty driving manner. Drive
in a less sporty manner until the temperature re-
turns to the normal range and the indicator light
switches of.
Z\ WARNING
Contact an authorized Audi dealer or author-
ized Audi Service Facility if the sport differen-
tial is faulty or malfunctioning. The repair
must be performed by trained personnel us-
ing
the correct oil in order to ensure safety.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such as if the vehicle is oversteering or
understeering, or if the wheels are spinning.
The brakes are applied or the engine torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
A pulsing in the brake pedal indicates that the
system is acting to stabilize the vehicle.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.
Power steering
The ESC can also support vehicle stability
through steering.
ZA\ WARNING
—The ESC and its integrated systems cannot
overcome the limits imposed by natural
physical laws. This is especially important on
slippery or wet roads. If the systems begin
acting to stabilize your vehicle, you should
immediately alter your speed to match the
road and traffic conditions. Do not let the in-
creased safety provided tempt you into tak-
ing risks. This could increase your risk of a
collision.
— Please note the risk of a collision increases
when driving fast, especially through curves
and on slippery or wet roads, and when driv-
ing too close to objects ahead. There is still
a risk of accidents because the ESC and its
integrated systems cannot always prevent
collisions.
129
Page 132 of 362
Driving dynamic
— Accelerate carefully when driving on
smooth, slippery surfaces such as ice and
snow. The drive wheels can spin even when
these control systems are installed and this
can affect driving stability and increase the
risk of a collision.
@ Tips
— The ABS and ASR only function correctly
when all four wheels have a similar wear
condition. Different tire sizes can lead toa
reduction in engine power.
— You may hear noises when the systems de-
scribed are working.
The So button (or #, depending on the model)
for controlling the ESC is located in the center
console, in front of the selector lever. The ESC is
automatically switched on when the ignition is
switched on.
Limiting ESC
In some situations, it may make sense to limit
the stabilizing function of the ESC so that the
wheels can spin, for example to rock a vehicle to
free it when it is stuck or to drive with snow
chains. The ESC can also be limited to provide
more sporty driving characteristics with fewer
stabilizing corrective actions.
—To limit the ESC, press the oF button briefly.
The B indicator light will turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
Switching off ESC
For a more active control of the vehicle where the
stabilizing functions of the ESC cannot intervene,
the ESC can be switched off.
—To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and ESC OFF| indicator lights turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.
130
ZA\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces, which in-
creases the risk of an accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
(i) Tips
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
B Ss / B & Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
ita blinks while driving, the ESC is actively reg-
ulating. Operating noises may occur. If the indi-
cator light stays on, the ESC has been switched
off due to system needs. The indicator light turns
off when the system is fully functional.
Page 133 of 362
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High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.
ZX WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
voltage cables or on other high-voltage
() Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:
131
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High-voltage system
ZA WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
CG) Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
133
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4N0012721BF
High-voltage system
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @) options during the
charging process if a charging timer is set
=> page 136. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 139.
If the charging connector cannot be removed,
you must unlock it manually > page 137.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.
A WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
() Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@) Tips
— If the parking brake is set, it could create
noises when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
Applies to: vehicles with plug-in hybrid drive
The charging display is an LED light on the charg-
ing unit @) > page 134, fig. 100 that indicates
the charging status. The key for the LED light is
explained in the following table.
135
Page 138 of 362
High-voltage system
LED on the charging unit Meaning
Off
Vehicle charging system is in sleep mode. A timer may be active,
but charging has not started yet.
Charging process is interrupted.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
On
Yellow
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 140. No power sup-
ply was recognized even though the charging cable is plugged
in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
on the unit > table on page 141. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
Flashing
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
Red On
The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Remove the charging connector and plug it in the
charging port again, or use a different charging station. If the
LED stays turned on, there is a malfunction either in the vehicle
charging system or at the power source. See an authorized Audi
dealer or authorized Audi Service Facility for assistance if neces-
sary.
The outside temperature is too low or too high.
@ Tips
The operation status indicated by the LED on
the charging unit are is displayed in the in-
strument cluster Es.
Setting the timer
Applies to: vehicles with plug-in hybrid drive
Introduction
Configuring the timer
> To set a timer, select > in the line for the de-
sired timer.
> If the timer should be set one time, select Indi-
vidual timer. If the timer should be set to re-
peat, select Repeat timer.
> Set a preferred charging time if desired, for ex-
ample to use off-peak power rates.
> To also activate the climate control with a tim-
er, select CD.
Use a timer to set at what departure time your
vehicle should be fully charged. A timer can ei-
ther be set one time or to repeat at the selected
times. You can also specify if your vehicle should
be heated or cooled to the temperature set in the
climate control system. You can turn on multiple
timers at the same time.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
136
> Select Next and follow the instructions in the
menu.
Switching on the timer and timer charging
The charging process will only follow the timer
settings if you have switched on the timer and
timer charging.
> To turn ona timer, select CD.
Page 139 of 362
4N0012721BF
High-voltage system
> To activate timer charging, select s= until Tim-
er charging mode is displayed.
If the set departure time on the timer is too
close, it may not be possible to charge the vehicle
fully.
@) Tips
It is not possible to charge using the timer at
some charging stations.
Applies to: vehicles with plug-in hybrid drive
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.
Fig. 101 Left side of luggage compartment: emergency re-
lease cover
Fig. 102 Left side of the luggage compartment: emergen-
cy release
Manually releasing the charging port door
> Open the luggage compartment lid.
» Remove the screwdriver from the vehicle tool
kit > page 317 and pry off the cover > fig. 101.
> Loosen the red loop @ © fig. 102 from the re-
tainer and then pull on the loop carefully >@.
> To open the charging port door, press on the
right side of the door > page 134, fig. 99.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 135.
> Open the luggage compartment lid.
» Remove the screwdriver from the vehicle tool
kit > page 317 and pry off the cover > fig. 101.
> Carefully pull on the red loop @) > fig. 102
2©.
» Remove the charging connector.
> Close the emergency release cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
(@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
Applies to: vehicles with plug-in hybrid drive
If the & indicator light turns on, then the range
is low or very low. Charge the high-voltage bat-
tery.
B AC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi >
137
Page 140 of 362
High-voltage system
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
is Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Applies to: vehicles with plug-in hybrid drive
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.
138
Symbol Meaning
Operate or store the Audi charging
system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).
Operate or store the Audi charging
system at a temperature range of
“22 °F (30°C) to +122 °F (+50 °C).
Operate or store the Audi charging
system at a maximum elevation of
13,000 feet (4,000 m) above sea
level.
g 3
Operate or store the Audi charging
system at a maximum elevation of
16,400 feet (5,000 m) above sea
level.
The Audi charging system is not
equipped with a connected ground
conductor.
The Audi charging system is equip-
LW ped with a connected ground con-
ductor.
&
Do not operate the Audi charging
system in power networks that are
not grounded (such as IT networks).
Only operate the Audi charging sys-
tem in grounded power networks.
Surfaces can become very hot when
in direct sunlight.
Incorrect use increases the risk of
electric shock.
Pay attention to the applicable own-
er's manual, particularly the safety
precautions.
Pay attention to all applicable dis-
posal regulations when disposing.
kx
Berl
pep
Do not use any extensions cords or
cable reels.
Page 141 of 362
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High-voltage system
Meaning
Do not use any travel adapters.
Do not use any power strips.
, Do not use any charging cables with
oo, damage to the electronics or the
connecting wires.
Operate the Audi charging system
in single-phase power supplies.
Grounding instructions
Audi charging systems must be grounded. If it
should malfunction or break down, grounding
provides a path of least resistance for electric
current to reduce the risk of electric shock. Audi
charging systems are equipped with a cord hav-
ing an equipment grounding conductor anda
grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed
and grounded in accordance with all local codes
and ordinances.
Z\ WARNING
Improper connection of the equipment-
grounding conductor is able to result in a risk
of electric shock. Check with a qualified elec-
trician or serviceman if you are in doubt as to
whether the product is properly grounded. Do
not modify the plug provided with the product
— if it will not fit the outlet, have a proper out-
let installed by a qualified electrician.
Applies to: vehicles with plug-in hybrid drive
Fig. 103 Luggage compartment: storage compartment
Always store the charging equipment securely
before transporting.
> Open the luggage compartment lid > page 48.
> Open the storage compartment in the luggage
compartment > fig. 103.
>» Stow the charging equipment in the storage
compartment.
> Close the storage compartment and the lug-
gage compartment lid.
ZA WARNING
If the charging equipment is not secured or
positioned correctly, it can slide out of place
and endanger vehicle occupants when brak-
ing, when changing directions, or in a colli-
sion.
— Only transport charging equipment in the
transport bag in the luggage compartment
and never unsecured or in the passenger
compartment.
@) Note
Always lift or carry the Audi charging system
as one unit and never by the cables.
139