AUDI Q5 2016 Owners Manual

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,...., Care and cleaning
Component Situation Solution
Ex haust t ail p ip es
Road salt Water, cleaning solution suitab le for stainless steel, if nee-
essary
D eco rative p art s/ Deposits Mild soap solution
al, a cleaning so lution suitable for stain-
Trim less stee l, if necessary
Paint Paint damage Refer to the paint number on the vehicle data label, repair
with touch up paint
c:::;, page 276
Spilled fuel R
inse with water immediately
Surface rust Rust remover, then protect w ith hard wax; for questions,
consult an author ized Audi dealer or author ized Audi Serv-
ice Facility.
Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.
Water no longer P
rotect with hard wax (at least twice per year)
beads on the surface
of clean paint
No sh ine even though Treat with suitable po lish; then apply paint protectant if
pa int has been pro- the polish that was used does not contain any protectant
tected/pa int loo ks
poor
Deposits such as in- Dampen w ith water immediately and remove wit h a m icro-
sects, bird dropp ings, fiber cloth
tree sap and road salt
Grease-based con- Remove immediately with a mild soap solution al and a
taminants such as
soft cloth
cosmetics or sunb lock
C arbon p art s Deposits clean the same way as painted parts c:::;, page 207, Car
washes
a) Mil d soap solution: maximum two tables po ons of neu tral soap in 1 quar t (l lite r) of wate r
Internal cl ea ning
Component Situation Solution
Windows
Deposits Glass cleaner, then wipe dry
Decorativ e part s/ Deposits M
ild soap solutional
Trim
Pla st ic par ts
Deposits Damp doth
H eavier deposits M
ild soap solution al, detergent-free p lastic clea ning so lu -
tion, if necessary
D ispla ys Deposits Soft cloth with LCD cleaner
Cont ro ls Deposits Soft brush,
then a soft cloth with a mild soap solution al
Safety bel ts Deposits Mild soap solution al, allow to dry before letting them re-
tract
209

Care and cleaning
Component Situation Solution
Te xtil es
Deposits adhering to Vacuum cleaner
a rt ifici al le ather , the surface
Alcant ara Water-based deposits Absorben
t cloth and mild soap solutiona>
such as coffee, tea,
blood, etc.
O il-based deposits Apply a m ild soap solution a), blot away the dissolved oil or
such as oil, make-up, dye with an absorbent towel and, if necessary, treat after-
etc. ward wit h water.
Special deposits such Special stain remover, b lot with absorbent material, treat
as ink, na il polish, la- afterward with mild soap solution, if necessary a)
tex paint, shoe pol-
ish, etc.
Natural leather Fresh stains Wool cloth with a mild soap so
lutiona)
Water-based deposits Fresh sta ins : absorbent cloth
such as coffee, tea, Dried sta ins: stain remover suitable fo r leather
blood, etc.
Oil-based deposits Fresh stains: absorbent cloth and stain remover suitable
such as oil, make-up, for leather
etc. Dried sta ins : grease dissolv ing spray
Special deposits such Spot remover suitab le for leather
as ink, nai l polish, la -
tex paint, shoe pol-
ish, etc.
Ca re Regularly apply cond ition ing cream that protects from
light and penet rates into the materia l. Use specia lly-co l-
ored conditioning cream, if necessary.
Carbon parts Deposits clean the same way as plastic parts
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (l liter) of water
_& WARNING
The windshie ld may not be trea ted with wa­
ter-repelling windshield coating agents. Un­
favorable conditions s uch as wetness, dark­
ness, or low sun can result in increased glare .
Wiper blade chatter is also possible.
(D Note
- Headlights/tail light s
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con­
tains alcohol, because they could cause
cracks to form.
- Wheels
210
-
- Never use any paint polish or other abra­
sive materials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately.
- Sensors /camera lenses
- Neve r use wa rm or ho t wa ter to remove
snow or ice from the camera lens . This
could cause the lens to crack .
- N eve r use ab rasive cleaning materials or
a lcohol to clea n the camera lens . This
could cause scratches and cracks .
-Doo r window s
-Remove snow and ice on windows and ex-
terior mirrors with a plast ic scraper. To

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,...., avoid scratches, move the scraper only in
one direction and not back and forth.
- Never remove snow or ice from door win­
dows and mirrors using warm or hot water
because this could cause cracks to form.
- To avoid damage to the rear window de­
fogger, do not apply any stickers on the
heating wires on the inside of the window.
- Decorative parts/trim
- Never use chrome care or cleaning prod-
ucts.
-Paint
- To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol­
ishing or waxing.
- To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
- To reduce the risk of paint damage, do not
polish away rust spots.
- Remove cosmetics and sunscreen immedi­
ately- these could damage the paint.
-Displays
-To avoid scratches, do not use dry cleaning
methods on displays.
-Controls
- Make sure that no fluids enter the con-
trols, because this could cause damage.
- Safety belts
- Do not remove the safety belts to clean
them.
- Never clean safety belts or their compo­
nents chemically or with corrosive fluids
or solvents and never allow sharp objects
to come into contact with the safety belts.
This could cause damage to the belt web­
bing.
- If there is damage to the webbing, the
connections, the retractors or the buckles,
have them replaced by an authorized Audi
dealer or authorized Audi Service Facility.
- Textiles/artificial leather/ Alcantara
- Never treat artificial leather/ Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remove or similar
products.
- Have a specialist remove stubborn stains
to prevent damage.
Care and cleaning
-Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat.
- Objects with sharp edges such as zippers,
rivets on clothing or belts can cause dam­
age to the surface.
- Open hook and loop fasteners, for exam­
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
- Natural leather
- Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi­
lar products.
- Objects with sharp edges such as zippers, rivets on clothing or belts can cause dam­
age to the surface.
- Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
- Do not turn on the seat heating* to dry the
seat.
- To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve­
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
(D Tips
-Insects are easier to remove from paint that
has been freshly waxed.
- Regular waxing can prevent rust spots from
forming.
Placing your vehicle out
of service
If you would like to take your vehicle out of serv­
ice for a longer time, contact your authorized
Audi dealer or authorized Audi Service Facility.
They will advise you of important measures, such
as corros ion protection, maintenance and stor­
age procedures . Also follow the information
about the battery ¢
page 229.
211

Fuel and Refueling
Fuel and Refueling
Fuel
Gasoline
Applies to vehicles: with gasoli ne engine
Using the right fuel helps keep the environment
clean and prevents engine damage.
Fuel recommendation
The fuel recommended for your vehicle is unlead­
ed premium
grade gasoline . Audi recommends
using TOP TIER Detergent Gasoline with a mini­
mum octane rating of 91 AKI (95 RON). For more
information on TOP TIER Detergent Gasoline,
p lea se go to the offic ial website
(www.toptiergas .com).
The recommended gasoline octane rating for
your engine can also be found on a label located
on the ins ide of the fuel filler flap . This rating
may be specified as AKI or RON.
Your vehicle may also be operated using unlead­
ed regular gasoline with a minimum octane rat­
ing of 87 AKl/91 RON . However, using 87 AKI/91
RON octane fuel wil l slightly reduce engine per­
forma nce.
Use unleaded gasoline only. Unleaded gasoline
is availab le throughout the USA, Canada, and in
most European countries . We recommend that
you do not take your vehicle to areas or countries
where un leaded gaso line may not be available.
For more information on refueling your vehicle,
see
¢ page 214.
Octane rating
Octane rating indicates a gasoline's ability to re­
sist engine damaging "knock" caused by prema­
ture ignit ion and detonation . Therefore, buying
the correct grade of gasoline is very important to
he lp prevent possible engine damage and a loss
of eng ine performance.
Gasoline most commonly used in the United
States and Canada has the following octane rat­
i n gs that can usually be found on the filler pump:
- Premium Grade: 91 - 96 AKI
212
- Regular Grade: 87 - 90 AKI
Explanation of the abbreviations:
AKI = Anti Knock Index = (R +M)/2 = (RON +MON)/
2
RON = Research Octane Number
MON= Motor Octane Number.
{[) Note
-Do not use any fuel with octane ratings low­
er than 87 AKI or 91 RON otherwise expen­
sive engine damage wi ll occur .
- Do
not use leaded gasoline. The use of lead­
ed gasoline will severely damage your vehi­
cle's catalytic converter and its ability to
control exhaust emissions .
Blended gasoline
Applies to vehicles: with gasoline engine
Use of gasoline containing alcohol or MTBE
(methyl tertiary butyl ether)
You may use unleaded gasoline blended with al­
cohol or MTBE (commonly referred to as oxygen ­
ates) if the blended mixture meets the following
criteria:
Blend of gasoline methanol (wood alcohol or
methyl alcohol)
-Anti -knock index must be 87 AKI or h igher.
- Blend must contain no more than 3% metha-
nol.
- Blend must contain more than 2% co-solvents.
Blend of gasoline and ethanol (grain alcohol or
ethyl alcohol)
- Anti-knock index must be 87 AKI or h igher .
- Blend must not contain more than 15% etha-
nol.
- Vehicles with flexible fue l* engine: blend must
not contain more than 85% ethanol.
Blend of gasoline and MTBE
- Anti-knock index must be 87 AKI or h igher.
- Blend must contain not more than 15% MTBE.
Seasonally adjusted gasoline ...

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,...., Many gasoline grades are blended to perform es ­
pecia lly we ll for winter or summer driving. Dur­
ing seasona l change-over, we suggest that you
f ill up at busy gas stations where the seasonal
adjustment is more likely to be made in time.
- Fuels containing a high percentage of etha ­
no l such as ESO and E85 may only be used in
vehicles with flexible fuel* eng ines. Using
high ethanol fuel in veh icles not equ ipped
with flexible fuel* engines can cause severe
engine damage .
- Methanol fuels which do not meet these re­ quirements may ca use corros io n and dam­
age to plast ic and r ubber components in the
fuel system.
- Do not use fuels that fail to meet the spec i­
fied c rit er ia i n this c hapter.
- If you a re unable to determine whether or
not a particular fue l blend meets the spec i­
fi cat ions, ask your service station o r its fuel
su pplier.
- Do not use fue l fo r w hich the contents can­
not be identified.
- Fuel sys tem damage and performance prob­
l ems result ing from the use of fue ls diffe r­
ent from those specified are not the respon­
s ibility o f Audi and are no t covered under
the New Vehicle or the Emissio n Contro l
System Wa rranties .
- If you experience a loss of fue l economy o r
driveability an d performance prob lems d ue
to the use o f one of these fuel b lends, we
r ecommend that you switch to unblended
fuel.
Ethanol fuel (Bio-ethanol)
App lies to vehicles: with flexib le fuel engine
You con recognize vehicles with a flexible fuel
engine by looking a t the label on the inside of
the fuel filler flop.
Veh icles with flexibl e fu el engines may be op er­
ated w ith bio -ethanol fuels such as E85 (85%
ethano l and 15% gasoline) or with un leaded gas­
oline (9 1 AKI/RO Z 95). The ve hicle may a lso be
ope rated with a mixture of these fuels.
Fuel and R efueling
Your fuel consumpt ion w ill increase when using
bio-ethano l fue ls due to th e lower amount of en­
ergy conta ined per un it vol ume in ethanol.
Warming up the flexible fuel engine in low
temperature s
Due to the chemica l composition of b io -ethanol ,
a certa in amount of fue l ends up in the engine o il
when driving short distances in very low temper­
atures . This fuel evaporates again when the en­
gine is warmed up.
II Please warm up eng ine .
If the drive r message appears in the instr ume nt
cluster disp lay, drive with a warm engine to re ­
duce the oil leve l.
(D Note
- N ever fill wi th metha nol o r with a higher
percentage of b io -ethanol than 85% (E85).
A highe r percentage of bio-ethanol in the
fuel can cause damage to the engine or to the fuel system.
- If you use on ly E85, it is recommended to
fill the fue l tank complete ly w ith unleaded
premium grade gasoline every 5,000 mi les.
- If you expe rience starting, rough id le or hes ­
itat ion d riveab ility prob lems, f ill the fuel
tank complete ly w ith unleaded p remium
grade gaso line and drive it norma lly until
the gaso line is used. See your author ized
Audi dea ler if the problem persists.
- Inform your author ized Audi dealer that you
are operating o r have operate d the vehicle
w ith E8S.
- Read and follow the i nformat ion and tips
abou t gasoli ne <=:>
page 212 .
(D Tips
It may take longer to start the engine when
the outs ide temperatu re is very cold . If possi­
ble, use w inte rized fue l if tempe ratures are
below free zing .
213

Fuel and R efu eli ng
Gasoline additives
Applies to veh icles: w ith gaso li ne engine
A major concern among many auto manufactur­
ers is carbon deposit build- up ca used by the type
of gasoline you use.
Although gasoline grades d iffer from one manu­
facturer to another, they have certain things in
common. All gaso line grades contain substances
that can cause deposits to collect on v ita l engine
parts, such as fue l injectors and intake valves . Al­
though most gasoline brands include additives to keep engine and fuel systems clean, they are not
equally effective.
Audi recommends using TOP TIER Detergent Gas­
oline. For more information on TOP TIER Deter­
gent Gasoline, please go to the official website (www.toptiergas.com).
After an extended pe riod of using inadequate
fue ls, built-up carbon depos its can rob your en­
gine of peak performance.
(D Note
- Damage or ma lfunction due to poor fue l
quality is not covered by the Audi New Vehi­
cle Limited Warranty.
- Do not add aftermarket fuel additive prod­
ucts to yo ur fuel tank.
Diesel fuel
Applies to veh icles: w ith d iese l e ngine
Always use ULSD (Ultra Low Su lfur Diesel) No. 2 .
The ULSD No . 2 meets the ASTM D97S.
Diese l fuel with concentrations of biodiesel high­
er than S % such as 811,820 or 8100 are strictly prohibited.
Service station f uel pumps are labeled with the
correct fue l information for easy recognition by
the user.
If the diesel fuel pump is not labeled
ask the station operator what fuel is be ing dis­
pensed before filling up your vehicle .
ULSD No . 2 may not be availab le outside the USA
and Canada . Be sure to check before traveling to
other countries .
214
ULSD No. 2 can become thicke r in very cold tem ­
peratures, and this can impair the engine's start­
i ng and running. Depend ing on the season, gas
stations provide ULSD No. 2 that flows better in
cold temperatures so that you can continue oper­
at ing your vehicle as usual.
(D Note
- Your vehicle's diese l eng ine was designed
so ley for use w ith ULSD No. 2. Therefore,
never use gasoline, heating oil, other fuels
or flow improvers. These contain substances
that will severely damage the fuel system and the engine. Such damage will no t be
c ove red by your New Vehicle Limited War­
ranty .
-If you pu t any amo unt of inco rre ct fuel in
the fuel tank, do not start the engine u nder
any circumstances. Immed iate ly contact the
nearest authorized Audi dealer or author­
ized Audi Serv ice Facility for ass istance .
These fuels contain substances that can se­
verely damage the fuel system and the en­ gine if the engine is started .
Refueling
Fuel filler neck
The fuel filler neck is located on the right rear
s ide panel behind the fuel filler flap .
If the power lock ing system shou ld fai l, you can
still open the flap manually -fo r detailed instruc­
tions see
¢ page 216 .
You can find the fuel tan k capacity of your vehicle
in ¢ page277.
The label on the inside of the fuel filler flap tells
you the correct fuel for your veh icle. For more in­
fo rmat ion about fuel specifications, see
¢ page 212.
Your vehicle f uel tank has an on-board refuelling
vapor recovery system . Th is feature helps to pre­
ven t fue l vapors from escaping from the tank and
po lluting the environment wh ile you refue l yo ur
vehicle. In order to fill the tank properly wh ile
protecting the environment, p lease follow this
refue ling procedure carefully .

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,&_ WARNING
Under normal operating conditions, never car­
ry additiona l fue l containers in your car. Gas
canisters and other containers used to trans­
port fuel can be dangerous. Such containers,
full or empty, may leak and could cause a fire
in a collision. If you must transport fuel to
use for your lawn mower, snow blower, etc.,
be very careful and a lways observe local and
state laws regarding the use, transportation
and storage of such fue l conta iners. Make cer­
tain the container meets industry standards
(ANSI/ASTM F852 -86) .
(D Note
Never d rive your vehicle unt il the fuel tank is
completely empty. The irregu lar supply of
fue l can cause misfiring. Gasoline cou ld enter
the exhaust system and damage the catalytic
converter.
Refuelling
Fig . 190 Righ t rear vehicle side: Opening the fuel fille r flap
Fig . 191 Fuel filler flap wit h attac hed fuel cap
When activating the central locking, the fuel fill­
er flap is automatically unlocked or locked. Re­
fuel the vehicle with the ignition turned
off .
Fue l an d Re fuelin g
Taking the fuel c ap off
.,. Press the left side of the f uel filler flap to open
it¢fig.190-arrow-.
.,. Unscrew fuel cap counter-clockwise and hang it
on the fuel filler flap¢
fig. 191 .
.,. Check the label on the inside of the fuel filler
flap to determine if the vehicle must be fueled
w ith gasoline or diesel fuel.
Refu ellin g pr ocedure
.,. Insert the fuel nozzle from the gasoline pump
into the fuel fill er neck as far as it will go.
.,. Select a medium refuelling rate so that the
nozzle switches off automatically when the
tank is full.
Pu tting th e fuel cap ba ck on
.,. After filling your tank, twist the fuel cap clock-
wise as far as it will go.
.,. Close the fuel filler flap.
T o avoid fuel spilling or evaporating from the fuel
tank always close fue l cap properly and com­
pletely. An improperly closed fuel filler cap may
also cause the MIL lamp ¢
page 26 to come on
(only vehicles with gasoline engine).
A WARNING
-
Improper refueling or handling of fuel can
cause fire, explosion and severe burns . -
- Fuel is highly flammable and can cause se­
vere burns and other injuries.
- Fa ilure to shut the engine off while refuel­
ing and/or to insert the pump nozzle fully
into the fue l filler neck could cause fuel to
spray out of fi ller ne ck or to overflow. Fue l
spray and overflowing f uel can cause a fire.
- Never use a cellular telephone while refue l­
ing. The electromagnetic rad iat ion can
cause sparks that can ignite fuel vapors and
cause a fire.
- Never get back into your vehicle while refu­
eling. If in exceptional circumstances you
must get back in your vehicle whi le refuel ­
ing, make certa in that you close the door
and touch metal to discharge static electric-
ity before touching the filler nozzle again. ..,
215

Fuel and Refueling
Static electricity can cause sparks that can
ignite fuel vapors released during refueling .
- Never smoke or have an open flame any­
where in or near your vehicle when refueling
or filling a portable fuel container.
- For your safety, we strongly recommend
that you do not travel with a portable fue l
container in your vehicle. The container, full
or empty may leak and could cause a fire, especially in a crash.
- If, under exceptional circumstances , you
must transport a portable fuel container,
please observe the follow ing :
- Never fill a portable fuel container while it
is anywhere in or on the vehicle (for exam­
ple, in the luggage compartment, or on
the trunk) . Static electricity can build up
while filling and can ignite fuel vapors
causing a fire.
- Always place a portable fuel container on
the ground before filling .
- Always keep the filler nozzle completely
inside the portable container before and
during filling .
- If filling a portable container made of
metal, the filler nozzle must always be in
contact w ith the container . This will help
prevent static electric ity from discharg ing
and cause a fire.
- Never spill fuel inside the vehicle or lug­
gage compartment . Fuel vapors are highly
f lam mable.
- Always observe local and state/provincial
laws regard ing the use, storage and trans­
portation of fuel containers.
- Make certain the fuel conta iner meets in­
dustry standards (ANSI/ ASTM F852-86).
(D Note
If any fuel has spilled onto the car, it should
be removed immediately to prevent damage
to the paint .
@ For the sake of the environment
As soon as the correctly operated nozzle switches off automatically for the first time,
the tank is full. Do not try to add more fuel
216
because fuel may spill out. In addition, the
expansion space in the fuel tank will be filled -
causing the fue l to overf low when it becomes
warm and pollute the environment.
(D Tips
- Running your engine white refuelling may
cause vapors to escape or even cause fuel to
spill out of the tank. This wou ld then shut
off the fuel nozzle before the tank is full.
- Do not refuel your vehicle with the ignition
turned on. The fuel gauge may otherwise not indicate the correct fuel level after refu­
elling .
- Diesel vehicles* are equipped with a diesel
misfueling protector. It allows the vehicle
to be fueled only with a diesel fuel pump
nozzle. A worn or damaged nozzle or a noz­
zle that is too small may not be able to open
the diesel misfueling protector . If this is the
case, try turning the nozzle before inserting
it in the fuel filler neck, use a different fuel
pump or see your authorized Audi dealer or
authorized repair facility for assistance.
- Th e fue l fi ller f lap of your vehicle is not
locked when you lock the vehicle from the
inside.
Unlocking the fuel filler flap
by hand
You can open the fuel filler flap by hand if the
pow er locking syst em should fail .
Fig. 192 Lu ggage compa rt men t: Em ergency open ing of
fu el filler fl ap
Th e emergency open ing mechanism is located
behind the right side trim panel in the luggage
compar tment.
.. Open the right side trim panel.

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..... ..... ~ Loosen the strap from its bracket and pull on it
¢ fig. 192. Now you can open the fuel fi ller flap
as usual.
Selective catalytic reduction (AdBlue)
General information
Applies to vehicles: with selective catalyt ic reduction
In vehicles with se lective cata lytic reduction, a
urea solution (Ad B lue) is injected into the ex ­
haust system before a nitrogen ox ide catalytic
converter to reduce nitrogen emissions.
The AdBlue is carried in a separate tank in the ve­
hicle. The Ad Blue usage accounts for approxi­
mately 0.5% to 2.5% of the diesel fuel that is
used.
When a message about refilling the Ad B lue ap­
pears in the instr ument cluster disp lay, you must
refill the Ad Blue yourself or have it refilled by an
author ized Audi dealer or author ized Audi Service
Facility
¢ page 218.
(l) Tips
-The display indicates the distance remain ing
that can be driven
¢page 217. If the AdBl­
ue tank is complete ly empty, the engine w ill
not sta rt again after the ignition is sw itched
off.
- Ad Blue is req uired by law to operate this ve­
hicle.
Messages in the instrument cluster display
App lies to vehicles: with selective catalyt ic reduction
The display indicates if the Ad Blue level is low or
if there is a system malfunction .
AdBlue level low
You will be informed if the AdBlue in the tank
d rops below a certa in leve l.
AdBlue f) 1500 mi (2400 km) Refill Ad Bl-
ue. See owner 's manual
This message appea rs when there is only eno ugh
Ad B lue left to drive the distan ce indi cated in the
instr ument cluster . Fil l the Ad B lue.
Fuel and R efueling
AdBlue /9 600 mi (1000 km) Refill Ad Blue!
No restart in 600 mi (1000 km )! See owner's
manual
T h is mess age appears when there is on ly enough
Ad B lue left to dr ive the distance indicated in the
instrument cluster. Fill the AdBl ue . Otherwise
t h e engine will not start again if yo u stop it once
the d istance ind icated has been driven.
Refill AdBlue! No re­
start! See owner 's manual
Th is message appears when t he Ad B lue tank is
empty. Fill the AdBlue. Otherwise you wi ll not be
able to start the engine again once you stop i t.
T he Ad Blue must be refilled when the amount in
t h e tank has reache d the m inimum leve l
¢ page 218, Filling AdBlue.
Incorrect filling/system malfunct ion
A message appea rs if the Ad Blue tank was fi lled
with a flu id other tha n Ad Blue and the system
has detected tha t the tank was filled incorrectly,
o r i f the re is a system ma lfu nction.
Ad Blue,/' 600 mi (1000 km) Ad Blue:
Fault ! No restart in 600 mi (1000 km )! See
own er' s manual
This message appears when it is on ly possible to
drive the distance indicated in the instrument
cluster . Dr ive to the nea res t author ized Audi
dealer or authori zed A udi Se rvi ce Fac ility to have
the malfunc tion cor rected. Otherw ise the eng ine
will not sta rt aga in if you stop it once the dis­
tance indicated has been driven .
AdBlue: Sy stem
fault . No restart! See owner 's manual
This message appears if the system has detected
that the tank was fi lled incor rect ly or that there
is a ma lf u nct ion. Drive immed iate ly to the near­
e st au thor ized A udi dealer or au thori ze d Audi
Se rvice Facility to h ave the ma lf u nction correct ­
ed. Otherwise you wi ll not be able to start the en ­
gine again once yo u stop it.
217

Fuel and R efue li ng
Filling AdBlue
Applies to veh icles: w ith selective cata ly ti c reduction
Fig. 193 Right rear side of the vehicle: removing the AdBl­
ue cap
The Ad Blue tank opening is located near the die­
sel tank opening. Add at least 1 gallon (3.8 lit­
ers) of Ad Blue. This is the minimum amount re­
quired to ensure the system detects the refilling
and to start the engine. You can fill a maximum
of 6 gallons (23 liters).
Requirement: The request to add Ad Blue must
appear in the instrument cluster display.
• Switch the ignition off.
• Open the tank door
r::!) page 215.
• Turn the filler neck cap counter-clockwise using
the wheel wrench from the vehicle tool kit to
remove it
¢ fig . 193.
• Fill the Ad Blue with the bottle¢ page 218 or
the canister ¢
page 219.
A WARNING
AdBlue can irr itate the skin, eyes and resp ira­
tory system. If there is contact with the fluid,
flush immediately with plenty of water. Con­ sult a physician if necessary.
CD Note
- Only use Ad Blue that conforms to the
standard ISO 22241-1. Do not mix any addi­
tives w ith the AdBl ue and do not d ilute it
wi th water.
- Do not add Ad Blue to the diesel ta nk or add
diesel f uel to the AdBlue tan k. Do not start
the engine under any circumstances if the
wrong fue l is filled in the tank. There is a
risk of damaging the fuel tank system and
218
the engine . See an authorized Audi dea le r or
authorized Audi Service Facility for assis­
tance.
- Ad Blue attacks surfaces such as painted ve­
hicle components, p lastic and carpet. Re­
move the fluid as quickly as possible with a
damp cloth and plenty of cold water. If the
AdBlue has a lready crystall ized, use warm
water and a sponge. Ad Blue residue that is
not removed w ill crystall ize and can damage
t he affected s urface.
- Do not store refill bottles or canisters per­
manently in the vehicle. If the container
leaks, the escaping Ad Blue could damage
the vehicle inte rior.
- Do not allow Ad Blue to come into contact
with cloth ing. If t here is contac t w ith the
fluid, flush immediately wi th plenty of wa­
ter.
(0 Tips
Fo llow the AdBlue manufacture r's instruc­
tions for use and storage.
Refilling Ad Blue w ith a bottle
App lies to vehicles : wi th selec tive cata lyt ic reduct ion
• Remove the cap from the refill bott le ¢ &. in
Filling AdBlue on page 218,
¢ 0 in Filling
AdBlue on page 218.
• Posit ion the bottle on the filler tube and turn
the bottle clockwise until it stops turning.
• Press lightly against the bottom of the bottle
to empty it . Cont inue pressing the bottom of
the bottle unt il it is empty or until fluid stops
flowing into the tank.
• Remove the bottle and close the filler neck
¢ page 219, Completing .
CD Note
Only use refill bott les tha t are approved for
you r vehicle. Using other systems can cause
Ad B lue to leak.
(0 Tips
- You can obtain refill bottles from an author­
ized Audi dea le r or authorized Audi Service
Facility.