time AUDI Q5 2021 Owner´s Manual

80B012721BA
Driving

— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop


phase.
— If you leave the vehicle briefly during a Stop
phase and then enter again, the driver's
door must be closed and the safety belt
must be fastened in order for the engine to
be able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
ically
Applies to: vehicles with Start/Stop system
The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:
— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the Gy indicator light
may appear if the engine is not stopped.
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Applies to: vehicles with plug-in hybrid drive: Se-
lect the “N” gear so that recuperation is not used
for braking. >
109

80B012721BA
Driving

soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle against rolling > page 98.
Other indicator lights
When you switch the ignition on, the EMM / ®
indicator light turns on briefly to check the func-
tion. If the indicator light does not turn on, there
is a system malfunction.
1f NG / @ stays on, there is a malfunction in
the brake system.
w@- A high load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.

ZA WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.


Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The @) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the © switch.
> 1* / oa appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
>» Releasing: when the ignition is switched on,
press and hold the brake pedal and press the
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
> Press the accelerator pedal to start to drive.

ZA\ WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. Secure the vehicle against roll-
ing before exiting the vehicle > page 98. See
an authorized Audi dealer or authorized
Audi Service Facility for assistance.

111

80B012721BA
Driving

— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 100. This especially applies when tow-
ing a trailer. This reduces the load on the
brakes.
— Applies to: plug-in hybrid drive: In high temper-
atures, make sure the high-voltage battery is
charged to at least 1/4 if towing a trailer while
driving on long stretches of roads with hills.
This relieves some of the load on the cooling
system.
— Apply the brakes in intervals and do not press
the brake pedal continuously.
— Use the hill hold assist > page 114.
Inclinometer
Applies to: vehicles with a tilt angle display
You can display the vehicle's sideways angle and
lengthwise angle in relation to the horizon.
— Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
— You may need to scroll down to the Inclinome-
ter display.
The sideways angle of your vehicle should not ex-
ceed the yellow range in the gauge. If it reaches
the red range, there is a risk that the vehicle
might tip.
The steering wheel angle, the elevation, the com-
pass direction, and the geo-coordinates of the
current vehicle position are displayed in addition
to the current vehicle angle. You will also receive
information about the maximum sideways and
lengthwise angle that was reached in the current
driving cycle. These values are reset when the ig-
nition is switched off.
Note that the accuracy of the display depends on
the driving situation.

ZX WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
— Applies to: vehicles with an inclinometer: Do
not rely only on the inclinometer when as-
sessing the driving situation.
Offroad driving
Your vehicle is not an offroad vehicle. Note the
following points when driving offroad:

— Drive slowly and carefully.
—To reduce the risk of underbody damage, pay
attention to the vehicle's ground clearance and
drive across raised areas of the ground with the
wheels on one side of the vehicle, instead of al-
lowing the center of the vehicle to pass over the
raised areas.
—To reduce the risk of becoming stuck, drive
through sandy or swampy areas at a steady
speed and without stopping, if possible.
If necessary, use the following functions:
— Audi drive select* Offroad mode > page 115
— Hill hold assist* > page 114
— Limit ESC > page 120

ZA\ WARNING
Only drive in terrain that is suitable for the ve-
hicle and your driving ability.

(@) For the sake of the environment
Avoid actions that are damaging to the envi-
ronment. Show respect for the natural envi-
ronment and remain on marked routes.
113

Driving

@) Tips
Clean your vehicle after driving offroad. Dirt
and stones falling off your vehicle can affect
other road users.
PUN Male Ruel e le
If you must drive through water, follow these in-
structions:
— Check the stability of the ground, the current,
and the water depth. If the ground is unstable,
there is a strong current, or there are waves,
the water must only reach up to the lower edge
of the body at the most.
— Deactivate the Start/Stop system*.
— Drive carefully and no faster than at walking
speeds to prevent the front of the vehicle from
creating waves, because they could splash
above the lower edge of the body. Oncoming
vehicles could also create waves.
— Do not stop the vehicle while in the water.
— Drive in reverse.
— Do not turn the engine off.

ZA\ WARNING
After driving through water, press the brake
pedal carefully to dry the brakes so that the
full braking effect will be restored.
@) Note
Vehicle components such as the motor, drive
system, suspension, or electrical system can
be severely damaged by driving through wa-
t

er.
Tips
If possible, avoid driving through salt water
because it increases the risk of corrosion. Use
fresh water to clean any vehicle components
that come into contact with salt water.
Hill descent assist
Applies to: vehicles with hill hold assist
The “@ button is located above the selector lever
in the center console. It lights up when the sys-
tem is turned on.
114
Hill descent assist can assist you when driving
down hills by maintaining a constant vehicle
speed by automatically braking all four wheels.
You can adjust the speed using the accelerator
and brake pedals. The regulation depends on the
hill and the vehicle speed.
> Switching on: press “2.
> Switching off: press “2 again.
Active regulation
Regulation begins shortly after you start driving
and is possible at speeds up to approximately 19
mph (30 km/h) and on hills that have an approxi-
mately 6-60% grade. If these conditions are met,
regulation will be activated and the BJ indicator
light will turn on.
Ready mode
If one of the requirements for active regulation is
not met, the system will be in ready mode. The
indicator
light will turn on. Once the require-
ments are met again, the system will be able to
provide active regulation again.

Z\ WARNING
— Be ready to apply the brakes at all times
when using the hill hold assist.
— Always adjust the speed to the visibility,
weather, road, and traffic conditions. The
system cannot replace the driver's atten-
tion.
— The system cannot maintain a constant vehi-
cle speed in all situations, for example when
on smooth or slippery ground. This can in-
crease the risk of an accident.

G) Tips
If you select the Audi drive select* Offroad
mode, hill descent assist will switch on.

80B012721BA
Driving dynamic

authorized Audi Service Facility immediately. Do
not drive faster than the speed given in the mes-
sage.
Bair suspension: malfunction! You can contin-
ue driving. Speed limited to max. XXX
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Secure the vehicle against rolling before exiting
the vehicle > page 98. Avoid turning the steering
wheel, because the vehicle ground clearance may
be so low that turning the steering wheel could
result in damage to the wheels and wheel hous-
ings.
1 o | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: Vehicle is too low. Ground
clearance limited
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
Bair suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Dynamic steering
Applies
to: vehicles with dynamic steering
The driving dynamic and driving stability are in-
creased by the steering ratio based on the speed.
At reduced speeds, steering is direct in order to
provide agile steering behavior and keep the
steering effort as minimal as possible when the
driver is maneuvering the vehicle. This sets the
steering to be less sensitive at higher speeds in
order to provide improved vehicle control.
Messages
a Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Secure the vehicle
against rolling before exiting the vehicle
= page 98. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi Service
Facility for assistance.
|e —e| Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Secure the
vehicle against rolling before exiting the vehicle
=> page 98. Do not tow your vehicle because it
cannot be steered. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
|@—<| Steering lock: malfunction! Please contact
Service
117
>

Driving dynamic

There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
Dynamic steering: correcting steering wheel
position
The steering is reinitializing. The steering wheel
will move easily after starting the vehicle. Reiniti-
alization might be necessary if the steering wheel
was moved while the engine was switched off.
The display turns off if the initialization was suc-
cessful.

ZA\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because

this increases the risk of an accident.

@) Tips
— If there is a malfunction, the steering wheel
may be crooked when driving straight.
—Ifthe Ba or fal indicator light only stays on
for a short time, you may continue driving.
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=>page 119.
Applies to: vehicles with quattro ultra: If the driv-
ing situation does not require all wheel drive,
then the rear section of the drivetrain will decou-
ple to save fuel. The system constantly deter-
mines and anticipates if all wheel drive is needed.
This allows the rear drivetrain to recouple shortly
before it is needed.
The all-wheel drive system is designed for high
motor power. Your vehicle is exceptionally power-
ful and has excellent driving characteristics both
under normal driving conditions and on snow and
118
ice. Always read and follow safety precautions
>A.

ZA\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
—The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the motor RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.
Sy amet
Applies to: vehicles with sport differential

The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate
on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
WEE Tel
it} All-wheel drive: malfunction! You can con-
tinue driving. Please contact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
it} Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
it} All-wheel drive: too hot. Please adapt driv-
ing style. See owner's manual

80B012721BA
High-voltage system

Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:

Charging method Charging cable

Charge with household and industrial alternat-
ing current (AC) sockets
Audi e-tron compact charging system > page 131

Charge at public alternating current (AC) charg-
ing stations

Charging station cable

Audi recommends using alternating current (AC)
to charge the high-voltage battery at industrial
sockets, charging stations, or a wallbox. This will
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
Only charge at household sockets with the
Audi e-tron compact charging system under spe-
cial circumstances when it is not possible to
charge at an industrial alternating current (AC)
socket or at a public alternating current (AC)
charging station.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
quently charging the high-voltage battery com-
pletely accelerates the aging of the battery and
reduces the available range.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
—The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
Important safety precautions
Applies to: vehicles with plug-in hybrid drive

Z\ WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,


123

High-voltage system


or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.


ZA\ WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-


not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
- If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.


124
@) Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
(i) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:

80B012721BA
High-voltage system

— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
@ Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems on a secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
process is automatically paused until the
temperature has lowered back within the
normal range.
Charging
Applies to: vehicles with plug-in hybrid drive

Fig. 101 Left rear side of the vehicle: opening the high-
voltage charging port door



Fig. 102 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
— If necessary, remove the charging cable from
the vehicle > page 130, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
— To open the charging port door, press on the
right
side of the door > fig. 101.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse |<} in
the instrument cluster. You can find the meaning >
125

High-voltage system

of the possible charging display colors under
=> page 127.
The charging connector is locked while charging
and cannot be removed.
If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @ options during the
charging process if a charging timer is set
= page 127. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— Ifyou are transporting the charging cable in
the vehicle, store it securely > page 130.
If the charging connector cannot be removed,
you must unlock it manually > page 128.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
126
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.

ZA WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.

C) Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@ Tips
— If the parking brake is set, it could create
noises
when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.