service AUDI Q5 2021 Owner´s Manual

Driver assistance

— Curves
— High barriers on the side of the road

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras © page 141.
— The display may not appear on time when
vehicles are approaching or being passed

very quickly.

@) Tips
— If the window glass in the driver's door or
front passenger's door has been tinted, the
display in the exterior mirror may be incor-
rect.
— The system is not available when towing a
trailer. There is no guarantee the system
will switch off when using a retrofitted trail-
er hitch. Do not use these functions when
towing a trailer.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
Adjusting side assist
Applies to: vehicles with side assist
You can adjust the side assist to your preferences.
The settings depend on the vehicle equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Driver assistance > Side assist.
Possible settings:
The system can be switched on and off. If the sys-
tem is switched on, the displays in the exterior
mirrors will turn on briefly each time the ignition
is switched on.
Brightness - Change the brightness only when
side assist is switched on, so that the selected
setting can be checked in the exterior mirror dis-
plays. Adjust the brightness to a level where the
display will not interfere with your view ahead.
Because the display brightness automatically
adapts to the ambient light, it may have already
been adjusted to the highest or lowest setting
during the automatic adaptation.
172
G) Tips
— If you switch side assist on or off, the exit
warning will also switch on or off.
— Certain settings are automatically stored
and assigned to the remote control key be-
ing used.
Messages
Applies to: vehicles with side assist
fg ° is displayed when there is a malfunc-
tion, the side assist and exit warning system
functions may be unavailable or may be limited.

A message that indicates the cause and possible
solution
may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the sensor area at the rear
corners of the vehicle > page 143, fig. 113 and
try to turn the systems on again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

Parking and maneuvering

Entertainment fader - The volume of the audio/
video source is Lowered when the parking aid is
activated.
The new level is demonstrated briefly* when the
volume is adjusted.
Error messages
If P4 appears, the sensor in the respective area
or the speaker is faulty. Drive immediately to an
authorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
iffy or is displayed when there is a malfunc-
tion, the parking aid functions may be unavaila-
ble or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 143 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— Keep enough distance from the curb to
avoid damage to the rims.
— Applies to: vehicles with park assist: If you
park in short parking spaces using park as-
sist, a continuous tone sounds from the
parking aid when the distance to an object is
less than approximately 0.7 ft (0.20 m). Do
not continue driving farther.
176

G) Tips
— The segments in the side area* are detected
and analyzed when passing. If you switch
the ignition off and on again or open the
door, or if the vehicle is stationary for a peri-
od of time, the surrounding area may have
changed in the meantime. In this scenario,
the side area* will appear black until the
area has been detected and evaluated.
— If the distance to an obstacle remains con-
stant, the volume of the distance warning
gradually lowers after a few seconds until it
is muted (this does not apply to the continu-
ous tone). If the obstacle comes closer than
it was before the sound was muted, the
tone will sound again. If the obstacle be-
comes farther away than it was before the
sound was muted, no tone will sound. Pay
attention to the vehicle's surroundings
when you start to drive.
— There is no distance warning for the rear
and the sides* when trailer towing mode is
detected. The front sensors remain activat-
ed. There is no guarantee the functions will
be deactivated when using a retrofitted
trailer hitch.
Rearview camera and
peripheral cameras
Introduction
Applies to: vehicles with rearview camera/peripheral cameras

B8V-0629

Fig. 136 Orientation line display when parking
Depending on the vehicle equipment, a rearview
camera or multiple peripheral cameras may be
available.

Parking and maneuvering

steering wheel until the orange orientation
lines align with the parking space.
@ You can use the horizontal blue markings to
help you estimate the distance to an obsta-
cle. Each marking represents approximately 3
feet (1 meter). The blue area represents an
extension of the vehicle's outline by approxi-
mately 16 feet (5 meters) to the rear.
@® You can recognize the rear bumper in the
lower display.
@ You should stop driving in reverse when the
red orientation line touches the edge of an
object, at the latest.
Trailer view
Applies to: vehicles with trailer view
The trailer view > fig. 139 assists you in position-
ing the vehicle in front of a trailer.
— Applies to: vehicles with peripheral cameras:
Switch to the Rear view > page 179, fig. 140.
— Select -| > Trailer view in the center display
when the parking system is active.


Now you can position your vehicle in front of the
trailer. The orange orientation line ©) > fig. 139
indicates the expected path toward the trailer
hitch. Use the blue markings ©) to help you esti-
mate the distance to the trailer hitch. Each mark-
ing represents approximately 1 foot (0.30 me-
ters). The width of the blue surface represents
the maximum steering wheel angle.
Symbols
Applies to: vehicles with peripheral cameras
If $2/&®/< is displayed and the display area
represented by that symbol is not available, then
the camera on the that side is not available. The
power exterior mirrors may have been folded in
or a door or the luggage compartment lid may
have been opened.
If # is displayed, there is a system malfunction
and the display area represented by that symbol
is not available. The camera is not working in this
area.
If one of the symbols continues to be displayed,
drive immediately to an authorized Audi dealer or
178
authorized Audi Service Facility to have the mal-
function repaired.

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— Sensors and cameras have spots in which
the surrounding area cannot be detected.
Objects, animals, and people may only be
detected with limitations may not be detect-
ed at all. Always monitor the traffic and the
vehicle's surroundings directly and do not
become distracted.

@) Note
— The orange orientation lines @ show the di-
rection the rear of the vehicle will be travel-
ing, based on the steering wheel angle. The
front of the vehicle swings out more than
the rear of the vehicle. Maintain plenty of
distance so that an exterior mirror or a cor-
ner of the vehicle does not collide with any
obstacles.
— Keep enough distance from the curb to
avoid damage to the rims.
— Only use the images provided by the camera
on the rear of the vehicle when the luggage
compartment lid is completely closed. Make
sure any objects you may have mounted on
the luggage compartment lid do not block
the rearview camera.
G) Tips
— Applies to vehicles with air suspension: The
accuracy of the orientation lines and blue
surfaces on the camera display decreases
when the vehicle is raised or lowered with
the air suspension.
— There is no distance warning for the rear
and the sides* when trailer towing mode is
detected. The front sensors remain activat-
ed. The visual display switches to trailer
mode. There is no guarantee the functions
will be deactivated when using a retrofitted
trailer hitch.

80B012721BA
Parking and maneuvering


— Select L..-| > Rear cross-traffic assist in the cen-
ter display when the parking system is active.

Messages
rie or > is displayed when there is a mal-
function, the rear cross traffic assist functions
may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the sensor area in the ve-
hicle rear and try to turn the systems on again
later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— The rear cross-traffic assist will not provide
alerts about people and cannot warn you
about every type of approaching objects,
such as cyclists. Always monitor the traffic
as well as the vehicle's surroundings with di-
rect eye contact.
— The system may not react if objects are ap-
proaching very quickly.
— The rear cross-traffic assist will not provide
alerts if your vehicle is parallel or diagonally
parked or if your vehicle is pulled too far in-
to the parking space so that it is hidden by

adjacent vehicles.

@) Tips
— Once an automatic brake activation occurs,
the system cannot initiate another activa-
tion for several seconds.
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
—If there is an audio warning signal from the
rear cross-traffic assist, then the parking aid
may not be able to provide audio warnings
about detected obstacles under certain cir-
cumstances.
— The system is not available when the vehicle
detects that you are towing a trailer. There
is no guarantee the functions will switch off
when using a retrofitted trailer hitch. Do not
use
these functions when towing a trailer.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
—The coverage areas of the sensors > fig. 141
are diagrams and do not represent a true-
to-scale image of the sensor ranges.
Assisted parking
General information
Applies to: vehicles with park assist
If your vehicle is equipped with park assist, this
system helps you find suitable parking spaces.
Parking spaces are measured using ultrasonic
sensors on the sides of the vehicle.
The system helps you to park while the driver
monitors the vehicle's surroundings with the
parking aids, cameras*, and direct eye contact.
The vehicle moves the steering wheel autono-
mously.

Z\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.

181

80B012721BA
Parking and maneuvering

> Wait until a message appears in the center dis-
play that specifies the direction of travel re-
quired to exit the parking space.
> Activate the turn signal on the desired side or
press that side next to the vehicle in the center
display.
» Make sure the actual direction the vehicle is
traveling matches the direction indicated by the
park assist. In the center display, arrows and
symbols on the vehicle roof (2) > page 182,
fig. 145 indicate what action is needed, such as
applying the brakes or changing the direction.
» Remove your hands from the steering wheel.
>» Pay attention to the path of the vehicle. If the
traffic situation permits, accelerate carefully
> AX. The maximum speed for exiting a parking
space is 3 mph (5 km/h).
> Follow the visual instructions in the display and
the warning tones until the vehicle has finished
exiting the parking space.
> The process of exiting the parking space has
ended if additional corrective movements are
no longer necessary and the specified steering
wheel angle is sufficient to drive out of the
parking space. Resume control of the steering
wheel >@).

Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
— The park assist is an assist system. The driv-
er is still responsible for monitoring the ve-
hicle's surroundings and preventing colli-
sions when using the system.
— When using park assist to drive into or out
of a parking space, the steering wheel turns
quickly on its own. Reaching into the steer-
ing wheel spokes while this is happening can

result in injury.

@) Note
Resume steering immediately after the last
corrective movement and the takeover
prompt, so that the specified steering wheel
angle is not recentered.
Interrupting the park assists
Applies to: vehicles with park assist
Park assist will be canceled automatically in the
following scenarios:
— You switch the system off.
— You start steering.
— The speed is too high.
—The time limit is exceeded.
— An obstacle is detected.
— ESC intervenes.
Resume control of the vehicle, end the parking
process manually, or:
— You can resume the parking process in some sit-
uations. Press the Pe button in the center con-
sole.
— To continue exiting the parking space, switch
the engine off and on. Press the Pe button.

Z\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 141.
Messages
Applies to: vehicles with park assist
If the prof i Pg Pa| indicator light turns on, the
park assist is not available or was interrupted.

A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 143 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
185

Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone

> To disconnect a Bluetooth device from the MMI,
use the Connected devices menu > page 238.
Using the Audi phone
box
ere Ly
Applies to: vehicles with Audi phone box


RAZ-1089) {


Fig. 146 Front center console: Audi phone box with con-
nections
You can slide the Audi phone box forward over
the cup holder or back under the center armrest.
Depending on vehicle equipment, you may be
able to use the following functions with the Audi
phone box:
— Make phone calls using the vehicle’s exterior
antenna
— Charge a mobile device using the USB input
— Charge a mobile device wirelessly
— Reminder signal
Limitations
In some situations, the functions of the Audi
phone box may be limited or temporarily unavail-
able. For example, this may happen if
— There is one more than mobile device in the
Audi phone box
— The mobile device is located in a bag or a pro-
tective case
— There are objects between the Audi phone box
and the mobile device
— The mobile device is not positioned in the cen-
ter of the Audi phone box
188

AN WARNING
Loose objects can be thrown around the vehi-
cle interior during sudden driving or braking
maneuvers, which increases the risk of an ac-
cident. Store objects securely while driving.
G) Tips
The system complies with United States FCC
regulations and ISED regulations > page 311.
Making phone calls using the exterior
Yaar)
Applies to: vehicles with Audi phone box


With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 188,
fig. 146 in the center of the Audi phone box
with the display facing up.
(Geel w eae ae ma Meh) se ialeltie
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 226.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ ° page 188, fig. 146.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.

80B012721BA
Telephone

Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
You can charge your mobile device wirelessly us-
ing
the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Switch the Mobile device wireless charging
function on.
> To charge your mobile device wirelessly, lay it
on the @ symbol @ © page 188, fig. 146 in the
center of the Audi phone box with the display
facing up.

ZA\ WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device

using a cable connection.

CG) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
—This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
(i) Tips
—The maximum charging output is 5 W.
189

Telephone

@ Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— Only the contacts from the active connected
mobile device are displayed.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
be loaded when the MMI is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Opening business cards
Applies to: vehicles with telephone
The business card shows you details about a con-
tact.
> To open a business card, press ona contact in
the directory, or
> Press © in the call list ©) > page 190, fig. 148.
Possible options in the business card:
> Call: press on a phone number.
> Storing a favorite: press Wy.
> Deleting a favorite: press Ww.
> Sending a text message: press {1
> Starting navigation: press on an address.
> Sending an e-mail: press on an e-mail address.
> Send contact: you can select Text message or
E-mail > page 194.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Voicemail.
192
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Press OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: press Voice-
mail. The call begins immediately.
G) Tips
This service must be set up and activated by
the mobile phone service provider.
Dialing a telephone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you may
have the following options for dialing a phone
number:
— Using text input in the MMI > page 24.
— Using voice operation > page 27.
Call options
Applies to: vehicles with telephone
> To accept or end a call, press the @ button on
the multifunction steering wheel. Operating
=> page 13 and > page 30.
Depending on your mobile device, the following
options may be available in the MMI when there
is an incoming call:
— Answer
— Decline
— Message
If you exit the vehicle during a phone call, the
Bluetooth connection will be disconnected. De-
pending on your mobile device, phone calls in
progress may be automatically transferred from
the MMI to your mobile device.
(i) Tips
The radio or media playback is muted during a
phone call.

80B012721BA
Telephone

During a phone call
Applies to: vehicles with telephone
Depending on your mobile device and the type of
connection, the following options may be availa-
ble during a call:
— End call...
— Mute
Sending a tone sequence
Press Numbers. You can enter tone sequences
(DTMF) and send them to the other party on the
call.
Hold
Puts the current call on hold. To resume the call,
press Resume.
Answering an incoming call
One of these options will be available, depending
on the mobile phone service provider:
— Answer: the current phone call will be put on
hold. The incoming call will be answered.
— Replace: the active call will be replaced with
the incoming call.
Declining an incoming call
If you select Decline, the incoming call will be de-
clined.
Conference
Requirement: two phone calls must be in prog-
ress.
Depending on your mobile phone service provid-
er, you can add a call on hold and up to five active
callers to a conference call.
Swap call
Requirement: two phone calls must be in prog-
ress.
You can alternate between two phone calls.
Additional call options
Press More.
Depending on the mobile device being used and
the type of connection, the following options
may be available:
Transfer call to mobile device
Transfer the current call to your mobile device or
Bluetooth headset*.
Switch to hands-free
Transfer the current call from your mobile device
to the MMI.
Add call
You can start a new call. The current call will be
put on hold.
Remove conference member
You can remove conference call members individ-
ually when a conference call is active.
Microph. input
You can adjust the input level of the microphone
using the slider.
G) Tips
The call waiting function must be activated in
your mobile device to be alerted about an in-
coming call during an active call.
Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > Dial number > the local emergency
call number (for example, 911) > Dial.

ZX WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as during a medical emer-
gency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.

193

Telephone

New e-mail notification
When the function is switched on, an envelope M
in the MMI status bar will indicate when there is
a new e-mail.
Do It Yourself
Applies to: vehicles with telephone
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 197.
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 186, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 186.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.

Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 188 and that there are no objects located be-
tween the phone box and the phone.

196