seats BUICK ENCORE 2020 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . 123
Infotainment System . . . . . . . . . . 129
Climate Controls . . . . . . . . . . . . . . 130
Driving and Operating . . . . . . . . . 138
Vehicle Care . . . . . . . . . . . . . . . . . . 186
Service and Maintenance . . . . . 261
Technical Data . . . . . . . . . . . . . . . . 275
Customer Information . . . . . . . . . 279
Reporting Safety Defects . . . . . . 289
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 293
Connected Services . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . 302

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
10 Keys, Doors, and Windows
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
SeeMemory Seats 034.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft)
of the driver door handle, pressing
the lock/unlock button on the driver
door handle will unlock the driver
door. If the lock/unlock button is
pressed again within five seconds,
all passenger doors will unlock. Pull
the door handle to unlatch the door.
Driver Side Shown, Passenger Side Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. The lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
the Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the passenger door handle,
pressing the lock/unlock button on
the passenger door handle will
unlock all doors.
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
transmitter has been removed or
none remain in the vehicle.
The fuel door will also lock,
if equipped.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 15
2. Separate the two halves of thetransmitter using a flat tool
inserted into the area near the
key slot.
3. Remove the battery by pushingon the battery and sliding it
toward the bottom of the
transmitter.
4. Insert the new battery, positive side facing the back cover.
Push the battery down until it is
held in place. Replace with a
CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature
that allows you to start the engine
from outside the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear window
defogger may come on during a
remote start based on cold ambient
conditions. The rear window
defogger indicator light does not come on during a remote start. If the
vehicle has heated seats, they may
come on during a remote start. See
Heated Front Seats
036.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
require a person using remote start
to have the vehicle in view. Check
local regulations for any
requirements.
Do not use remote start if the
vehicle is low on fuel as it may run
out of fuel.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 08.
Starting the Vehicle
To start the engine using the remote
start feature:
1. Press and release
Q.
2. Immediately after completing Step 1, press and hold
/for at
least four seconds or until the
turn signal lamps flash. The
turn signal lamps flashing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Keys, Doors, and Windows 23
Power Mirrors
To adjust the mirrors:1. Turn the selector switch to L (Left) or R (Right) to choose
the driver or passenger mirror.
2. Move the control to adjust the mirror.
3. Turn the selector switch to
9
to deselect the mirror.
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward
to prevent damage when going
through an automatic car wash. To
fold, pull the mirror toward the
vehicle. Push the mirror outward to
return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1: Press to heat the mirrors.
See “Rear Window Defogger” under
Climate Control Systems 0130.
Reverse Tilt Mirrors
If equipped with memory seats, the
passenger and/or driver mirror tilts
to a preselected position when the
vehicle is in R (Reverse). This
allows the curb to be seen when
parallel parking.
The mirror(s) return to the original
position when:
.
The vehicle is shifted out of
R (Reverse), or remains in
R (Reverse) for about
30 seconds.
. The ignition is turned off.
. The vehicle is driven in
R (Reverse) above a set speed.
To turn this feature on or off, see
Vehicle Personalization 0113.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 29
Seats and
Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . 30
Front Seats
Seat Adjustment . . . . . . . . . . . . . . . 31
Power Seat Adjustment . . . . . . . . 32
Lumbar Adjustment . . . . . . . . . . . . 32
Reclining Seatbacks . . . . . . . . . . . 32
Memory Seats . . . . . . . . . . . . . . . . . 34
Front Seat Armrest . . . . . . . . . . . . 36
Heated Front Seats . . . . . . . . . . . . 36
Folding Seatback . . . . . . . . . . . . . . 37
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . 38
Rear Seat Armrest . . . . . . . . . . . . . 42
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . 42
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . 43
Lap-Shoulder Belt . . . . . . . . . . . . . 45
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . 48
Seat Belt Extender . . . . . . . . . . . . . 49
Safety System Check . . . . . . . . . . 49 Seat Belt Care . . . . . . . . . . . . . . . . . 49
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . 50
Airbag System
Airbag System . . . . . . . . . . . . . . . . . 50
Where Are the Airbags? . . . . . . . 52
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . 53
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . 54
How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . . . 55
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . 55
Passenger Sensing System . . . 56
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . 60
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 61
Airbag System Check . . . . . . . . . . 62
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . 62
Child Restraints
Older Children . . . . . . . . . . . . . . . . . 63
Infants and Young Children . . . . 64
Child Restraint Systems . . . . . . . 67
Where to Put the Restraint . . . . . 68
Lower Anchors and Tethers forChildren (LATCH System) . . . . 70 Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . 77
Securing Child Restraints (With the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . 78
Securing Child Restraints (With the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . 80

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
30 Seats and Restraints
Head Restraints
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Front Seats
The front seats have adjustable
head restraints in the outboard
seating positions.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chances of a neck injury in a crash.The height of the head restraint can
be adjusted. Pull the head restraint
up to raise it. Try to move the head
restraint to make sure that it is
locked in place.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not removable.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 31
Rear Seats
The rear seats have head restraints
in the outboard seating positions
that can be lowered for better
visibility when the rear seat is
unoccupied.
To lower the head restraint, press
the button, located on the top of the
seatback, and push the head
restraint down.When an occupant is in the seat,
always return the head restraint to
the upright position. Pull the head
restraint up and push it rearward
until it locks into place. Push and
pull on the head restraint to make
sure that it is locked.
If you are installing a child restraint
in the rear seat, see
“Securing a
Child Restraint Designed for the
LATCH System” underLower
Anchors and Tethers for Children
(LATCH System) 070.
Front Seats
Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust a manual seat:
1. Pull the handle at the front of the seat.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
32 Seats and Restraints
2. Slide the seat to the desiredposition and release the
handle.
3. Try to move the seat back and forth to be sure it is locked in
place.
Power Seat Adjustment
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.To adjust a power seat:
.Move the seat forward or
rearward by sliding the control
forward or rearward.
. Raise or lower the front part of
the seat cushion by moving the
front of the control up or down.
. Raise or lower the entire seat by
moving the rear of the control up
or down.
To adjust the seatback, see
Reclining Seatbacks 032.
To adjust the lumbar support, see
Lumbar Adjustment 032.
Lumbar Adjustment
If available, press the front or rear of
the switch to increase or decrease
lumbar support. Release the switch
when the desired level of support is
reached.
Reclining Seatbacks
{Warning
If either seatback is not locked, it
could move forward in a sudden
stop or crash. That could cause
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
Seats and Restraints 33
Warning (Continued)
injury to the person sitting there.
Always push and pull on the
seatbacks to be sure they are
locked.
Manual Seat Shown, Power SeatSimilar
To recline the seatback: 1. Lift the lever. If necessary, move the seat
belt out of the way to access
the lever. 2. Move the seatback to the
desired position, then release
the lever to lock the seatback
in place.
3. Push and pull on the seatback to make sure it is locked.
To return the seatback to an upright
position: 1. Lift the lever fully without applying pressure to the
seatback, and the seatback
returns to the upright position.
2. Push and pull on the seatback to make sure it is locked.
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled
up, the seat belts cannot do
their job.
(Continued)
Warning (Continued)
The shoulder belt will not be
against your body. Instead, it will
be in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over
your abdomen. The belt forces
would be there, not at your pelvic
bones. This could cause serious
internal injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well
back in the seat and wear the
seat belt properly.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-13710474) -
2020 - CRC - 10/7/19
34 Seats and Restraints
Do not have a seatback reclined if
the vehicle is moving.
Memory Seats
If equipped, the MEM, 1, and 2
buttons on the outboard side of the
driver seat are used to manually
save and recall the driver seat and
outside mirror positions. These
manually stored positions are
referred to as Button Memory
positions.
The vehicle will also automatically
save driver seat and outside mirror
positions to the current driver
Remote Keyless Entry (RKE)
transmitter when the ignition is
turned off. These automatically
stored positions are referred to as
RKE Memory positions. See
Remote Keyless Entry (RKE)
System Operation08.
Storing Button Memory Positions
To save positions into Button
Memory: 1. Adjust the driver seat and outside mirrors to the desired
driving positions.
2. Press and hold MEM (Memory) and 1 at the same time until a
beep sounds. 3. Repeat Steps 1 and 2 for a
second driver using 2.
Recalling Button Memory
Positions
To recall the Button Memory
positions, press and hold 1 or 2. The
driver seat and outside mirrors
move to the positions stored to
those buttons when pressed.
Releasing 1 or 2 before the stored
positions are reached stops the
recall.
If something has blocked the driver
seat while recalling a memory
position, the recall may stop.
Remove the obstruction; then press
and hold the appropriate manual
control for the memory item that is
not recalling for two seconds. Try
recalling the memory position again
by pressing the appropriate memory
button. If the memory position is still
not recalling, see your dealer for
service.