CADILLAC ESCALADE 2020 Service Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
40 SEATS AND RESTRAINTS
Seats and Restraints
Head Restraints
Head Restraints . . . . . . . . . . . . . . . . . . . . 41
Front Seats
Power Seat Adjustment . . . . . . . . . . . 42
Lumbar Adjustment . . . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . . . 45
Memory Seats . . . . . . . . . . . . . . . . . . . . . . 45
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated and Cooled Front Seats . . . 49
Rear Seats
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Heated Rear Seats . . . . . . . . . . . . . . . . . 50
Second Row Seats . . . . . . . . . . . . . . . . . 51
Third Row Seats . . . . . . . . . . . . . . . . . . . 55
Seat Belts
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
How to Wear Seat BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . 60
Seat Belt Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . 65
Seat Belt Extender . . . . . . . . . . . . . . . . . 66
Safety System Check . . . . . . . . . . . . . . 66
Seat Belt Care . . . . . . . . . . . . . . . . . . . . . . 66 Replacing Seat Belt System Parts
after a Crash . . . . . . . . . . . . . . . . . . . . . . 66
Airbag System
Airbag System . . . . . . . . . . . . . . . . . . . . . 67
Where Are the Airbags? . . . . . . . . . . . 69
When Should an AirbagInflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
What Makes an Airbag Inflate? . . . 71
How Does an Airbag Restrain? . . . 71
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Passenger Sensing System . . . . . . . . 73
Servicing the Airbag-Equipped Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Adding Equipment to the Airbag-Equipped Vehicle . . . . . . . . 77
Airbag System Check . . . . . . . . . . . . . . 78
Replacing Airbag System Parts after a Crash . . . . . . . . . . . . . . . . . . . . . . 78
Child Restraints
Older Children . . . . . . . . . . . . . . . . . . . . . 79
Infants and Young Children . . . . . . 81
Child Restraint Systems . . . . . . . . . . . 83
Where to Put the Restraint . . . . . . . 85
Lower Anchors and Tethers forChildren (LATCH System) . . . . . . . 86
Replacing LATCH System Parts
After a Crash . . . . . . . . . . . . . . . . . . . . . 94 Securing Child Restraints (With
the Seat Belt in the
Rear Seat) . . . . . . . . . . . . . . . . . . . . . . . . 94
Securing Child Restraints (With the Seat Belt in the
Front Seat) . . . . . . . . . . . . . . . . . . . . . . . 96

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 41
Head Restraints
Front Seats
The vehicle’s front seats have
adjustable head restraints in the
outboard seating positions.
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/spinal
injury in a crash. Do not drive until
the head restraints for all occupants
are installed and adjusted properly.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chance of a neck injury in a crash.The height of the head restraint can
be adjusted. Pull the head restraint up
to raise it. Try to move the head
restraint to make sure that it is locked
in place.
To lower the head restraint, press the
button, located on the top of the
seatback, and push the head restraint
down. Try to move the head restraint
after the button is released to make
sure that it is locked in place.
The front seat outboard head
restraints are not removable.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
42 SEATS AND RESTRAINTS
Second Row Seats
The vehicle's second row seats have
head restraints in the outboard
seating positions that cannot be
adjusted.
The second row seat outboard head
restraints are not removable.
Third Row Seats
The third row seat head restraint can
be lowered to allow for better visibility
when the rear seat is unoccupied.To lower the head restraint, press the
button located on the top of the
seatback and push the head
restraint down.
Return the lowered head restraint to
the upright position until it locks into
place. Push and pull on the head
restraint to make sure it is locked.
If you are installing a child restraint
in the third row seat, see
“Securing a
Child Restraint Designed for the
LATCH System ”under Lower Anchors
and Tethers for Children (LATCH
System) 086.
Front Seats
Power Seat Adjustment
{Warning
You can lose control of the vehicle
if you try to adjust a driver seat
while the vehicle is moving. Adjust
the driver seat only when the
vehicle is not moving.
{Warning
The power seats will work with the
ignition off. Children could operate
the power seats and be injured.
Never leave children alone in the
vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 43
Uplevel Seat Adjustment
If equipped, the ignition must be on
to use all uplevel seat features.
1. Feature Select
2. Up
3. Rearward
4. Down
5. Forward
.Move Feature Select (1) to display
seat adjustments on the
infotainment display. Press and
release or hold to scroll through
features. .
Press Up (2) to make upward
adjustments of the selected
feature.
. Press Rearward (3) to make
rearward adjustments of the
selected feature.
. Press Down (4) to make downward
adjustments of the selected
feature.
. Press Forward (5) to make forward
adjustments of the selected
feature.
Base Seat Adjustment
To adjust the seat:
. Move the seat forward or rearward
by sliding the control forward or
rearward.
. Raise or lower the front part of the
seat cushion by moving the front
of the control up or down.
. Raise or lower the seat by moving
the rear of the control up or down.
Lumbar Adjustment
Lumbar and Bolster Support

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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44 SEATS AND RESTRAINTS
To adjust lumbar support:
.Press and hold the control forward
to increase or rearward to decrease
upper and lower lumbar support
at the same time.
. Press and hold the control up to
increase upper lumbar support
and decrease lower lumbar
support.
Press and hold the control down
to increase lower lumbar support
and decrease upper lumbar
support.
Uplevel Seat Adjustment To adjust lumbar support, if equipped:
.
Press and release or hold Feature
Select (1) to scroll to lumbar
support on the infotainment
display.
. Press Forward (5) or Rearward (3)
to adjust lumbar forward or
rearward.
. Press Up (2) or Down (4) to adjust
lumbar up or down.
To adjust bolster support, if equipped:
Uplevel Seat Adjustment .
Press and release or hold Feature
Select (1) to scroll to bolster
support on the infotainment
display.
. Press Forward (5) or Rearward (3)
to adjust bolster support inward or
outward.
Upper Shoulder Support
To adjust upper shoulder support,
if equipped:
.Press and release or hold Feature
Select (1) to scroll to upper
shoulder support on the
infotainment display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 45
.Press Forward (5) or Rearward (3)
to adjust shoulder support forward
or rearward.
Reclining Seatbacks
To recline the seatback:
.Tilt the top of the control
rearward to recline.
. Tilt the top of the control forward
to raise.
{Warning
Sitting in a reclined position when
the vehicle is in motion can be
dangerous. Even when buckled up,
the seat belts cannot do their job.
The shoulder belt will not be
against your body. Instead, it will be
in front of you. In a crash, you
could go into it, receiving neck or
other injuries.
The lap belt could go up over your
abdomen. The belt forces would be
there, not at your pelvic bones. This
could cause serious internal
injuries.
For proper protection when the
vehicle is in motion, have the
seatback upright. Then sit well back
in the seat and wear the seat belt
properly.
Do not have a seatback reclined if the
vehicle is moving.
Memory Seats

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
46 SEATS AND RESTRAINTS
If equipped, memory seats allow two
drivers to save and recall their unique
seat positions for driving the vehicle,
and a shared exit position for getting
out of the vehicle. Other feature
positions may also be saved, such as
power mirrors and power steering
wheel, if equipped. Memory positions
are linked to RKE transmitter 1 or 2
for automatic memory recalls.
Before saving, adjust all available
memory feature positions. Turn the
vehicle on and then press and release
SET; a beep will sound. Then
immediately press and hold 1, 2,
or
B(Exit) until two beeps sound.
To manually recall these positions,
press and hold 1, 2, or
Buntil the
saved position is reached. Follow the
instructions under “Saving Memory
Positions.”
The vehicle identifies the current
driver’s RKE transmitter number
(1–8). See Remote Keyless Entry (RKE)
System Operation 08. Only RKE
transmitters 1 and 2 can be used for
automatic memory recalls. A Driver
Information Center (DIC) welcome
message indicating the transmitter number may display for the first few
ignition cycles following a transmitter
change. For Auto Memory Recall to
work properly, save the positions to
the memory button (1 or 2) matching
the RKE transmitter number displayed
in the DIC welcome message. Carry
the linked RKE transmitter when
entering the vehicle.
Vehicle Personalization Settings
.
To have the Auto Memory Recall
movement begin when the vehicle
is started, select the Settings
menu, then Vehicle, then Comfort
and Convenience, and then Auto
Memory Recall. Select On or Off.
See “Auto Memory Recall” later in
this section.
. To begin Easy Exit Recall
movement when the vehicle is
turned off and the driver door is
opened, or when the vehicle is
turned off with the driver door
already opened, select the Settings
menu, then Vehicle, then Comfort
and Convenience, and then Easy
Exit Options. Select On or Off. See
“Easy Exit Recall” later in this
section. .
See Vehicle Personalization 0136
for additional setting information.
Identifying Driver Number
To identify the driver number: 1. Move your RKE transmitter away from the vehicle.
2. Start the vehicle with another key or RKE transmitter. The DIC
should display the driver number
for the other RKE transmitter.
Turn the vehicle off and remove
the key or RKE transmitter from
the vehicle.
3. Start the vehicle with the initial key or RKE transmitter. The DIC
should display the driver number
of your RKE transmitter.
Saving Memory Positions
Read these instructions completely
before saving memory positions.
To save preferred driving positions
1 and 2: 1. Turn the vehicle on or to ACC/ ACCESSORY.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 47
A DIC welcome message may
indicate driver number 1 or 2.
2. Adjust all available memory features to the desired driving
position.
3. Press and release SET; a beep will sound.
4. Immediately press and hold the 1 or 2 memory button matching
the above DIC welcome message
until two beeps sound.
If too much time passes between
releasing SET and pressing 1, the
memory position will not be
saved and two beeps will not
sound. Repeat Steps 3 and 4.
1 or 2 corresponds to the driver
number. See “Identifying Driver
Number” previously in this
section.
5. Repeat Steps 1–4 for a second driver using 1 or 2.
To save the position for
Band Easy
Exit Recall features, repeat Steps 1–4
using
B. This saves the position for
getting out of the vehicle. Save preferred memory feature
positions to both 1 and 2 if you are
the only driver.
Manually Recalling Memory
Positions
Press and hold 1, 2, or
Bto recall
the previously saved memory
positions if you are driver 1 or 2
identified in the DIC welcome
message. RKE transmitters 3–8 will
not recall memory positions.
To stop Manual Memory recall
movement, release 1, 2, or
Bor press
any of the following controls:
. Power seat
. Memory SET
. Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped
Auto Memory Recall
The vehicle identifies the number of
the current driver’s RKE transmitter
(1–8). See Remote Keyless Entry (RKE)
System Operation 08. If the RKE
transmitter is 1 or 2, and Auto Memory Recall is enabled in vehicle
personalization, the positions saved to
the same memory button number 1 or
2 are automatically recalled when the
vehicle is turned on, or turned from
off to ACC/ACCESSORY. RKE
transmitters 3–8 will not provide
automatic memory recalls.
To turn Auto Memory Recall on or off,
see
“Vehicle Personalization Settings”
previously in this section and Vehicle
Personalization 0136.
The shift lever must be in P (Park) to
start Auto Memory Recall. Auto
Memory Recall will complete if the
vehicle is shifted out of P (Park) prior
to reaching the saved memory
position.
To stop Auto Memory Recall
movement, turn the vehicle off or
press any of the following controls:
. Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
48 SEATS AND RESTRAINTS
If the saved memory seat position
does not automatically recall or recalls
to the wrong positions, the driver’s
RKE transmitter number (1 or 2) may
not match the memory button
number that positions were saved to.
Try storing the position to the other
memory button or try the other RKE
transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see "Vehicle
Personalization Settings" previously in
this section and Vehicle Personalization
0 136.
If turned on, the position saved to
B
is automatically recalled when one of
the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open. To stop Easy Exit Recall movement,
press any of the following memory
controls:
.
Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position, the
recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer.
Massage
If equipped, the ignition must be on
to use the massage feature.
To activate and adjust massage: 1. Turn the selection control (1) to view massage options on the
infotainment display.
2. Select massage feature.
3. Press up or down to select the massage type.
4. Press forward or rearward to change the intensity.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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SEATS AND RESTRAINTS 49
5. To activate massage at lastmassage type and intensity
settings or to turn massage off,
press the massage On/Off
control (2).
Heated and Cooled Front
Seats
{Warning
If temperature change or pain to
the skin cannot be felt, the seat
heater may cause burns. To reduce
the risk of burns, use care when
using the seat heater, especially for
long periods of time. Do not place
anything on the seat that insulates
against heat, such as a blanket,
cushion, cover, or similar item. This
may cause the seat heater to
overheat. An overheated seat heater
may cause a burn or may damage
the seat.To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to cool the driver or
passenger seat.
When this feature is off, the heated
and cooled seat symbols on the
buttons are white. When a heated seat
is turned on, the symbol turns red.
When a cooled seat is turned on, the
symbol turns blue. Press the button once for the highest
setting. With each press of the button,
the seat will change to the next lower
setting, and then to the off setting.
The indicator lights next to the
buttons indicate three for the highest
setting and one for the lowest. If the
heated seats are on high for an
extended time, their level may
automatically be lowered.
The passenger seat may take longer to
heat up.
Remote Start Auto Heated and
Cooled Seats
During a remote start, the heated or
cooled seats will turn on if enabled in
vehicle personalization. When it is
cold outside, the heated seats turn on;
when it is hot outside, the cooled
seats turn on. The seats will continue
to operate depending on the vehicle's
internal temperature. If auto heated or
cooled seats are not equipped or
enabled, seat operation is canceled
when the ignition is turned on. Press
the heated or cooled seat button to
use the heated or cooled seats after