infotainment CADILLAC ESCALADE 2020 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Infotainment System . . . . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . . . . 166
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . 338
Technical Data . . . . . . . . . . . . . . . . . . . . 352
Customer Information . . . . . . . . . . . . 356
Reporting Safety Defects . . . . . . . . . 366
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connected Services . . . . . . . . . . . . . . . 377
Index . . . . . . . . . . . . . . . . . . . . . . . . 380

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
6 INTRODUCTION
1.Air Vents 0163.
2. Head-Up Display (HUD) 0132 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0152.
Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer
0 107.
4. Hazard Warning Flashers 0152.
5. Instrument Cluster 0115.
6. Shift Lever. See Automatic
Transmission 0191.
Tow/Haul Mode Selector Button.
See Tow/Haul Mode 0195.
Range Selection Mode Buttons (If
Equipped). See Manual Mode
0 194.
7. Magnetic Ride Control Button. See Magnetic Ride Control 0206.
Pedal Adjust Switch (If
Equipped). See Adjustable Throttle
and Brake Pedal 0183.
Traction Control/Electronic
Stability Control 0203. 8. Light Sensor. See
Automatic
Headlamp System 0151.
9. Infotainment 0156.
10. Glove Box Button. See Glove Box
0 100.
Lane Keep Assist (LKA) 0232 (If
Equipped).
Park Assist Button. See
Assistance Systems for Parking or
Backing 0219.
11. Dual Automatic Climate Control
System 0157.
Instrument Panel Storage 0100.
12. CD Player. See the infotainment manual.
13. ENGINE START/STOP Button. SeeIgnition Positions 0184.
14. Steering Wheel Controls 0105.
Driver Information Center (DIC)
Controls. See Driver Information
Center (DIC) 0130.
15. Horn 0105.
16. Steering Wheel Adjustment 0105.
17. Hood Release. See Hood0258. 18.
Cruise Control 0207 (If
Equipped).
Adaptive Cruise Control 0210 (If
Equipped).
Forward Collision Alert (FCA)
System 0226 (If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
Phone Button. See the
infotainment manual.
19. Automatic Transfer Case Knob (If Equipped). See Four-Wheel Drive
0 196.
20. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0121.
21. Electric Parking Brake 0201 (If
Equipped).
22. Exterior Lamp Controls 0148.
23. Instrument Panel Illumination
Control 0153.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
SEATS AND RESTRAINTS 43
Uplevel Seat Adjustment
If equipped, the ignition must be on
to use all uplevel seat features.
1. Feature Select
2. Up
3. Rearward
4. Down
5. Forward
.Move Feature Select (1) to display
seat adjustments on the
infotainment display. Press and
release or hold to scroll through
features. .
Press Up (2) to make upward
adjustments of the selected
feature.
. Press Rearward (3) to make
rearward adjustments of the
selected feature.
. Press Down (4) to make downward
adjustments of the selected
feature.
. Press Forward (5) to make forward
adjustments of the selected
feature.
Base Seat Adjustment
To adjust the seat:
. Move the seat forward or rearward
by sliding the control forward or
rearward.
. Raise or lower the front part of the
seat cushion by moving the front
of the control up or down.
. Raise or lower the seat by moving
the rear of the control up or down.
Lumbar Adjustment
Lumbar and Bolster Support

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
44 SEATS AND RESTRAINTS
To adjust lumbar support:
.Press and hold the control forward
to increase or rearward to decrease
upper and lower lumbar support
at the same time.
. Press and hold the control up to
increase upper lumbar support
and decrease lower lumbar
support.
Press and hold the control down
to increase lower lumbar support
and decrease upper lumbar
support.
Uplevel Seat Adjustment To adjust lumbar support, if equipped:
.
Press and release or hold Feature
Select (1) to scroll to lumbar
support on the infotainment
display.
. Press Forward (5) or Rearward (3)
to adjust lumbar forward or
rearward.
. Press Up (2) or Down (4) to adjust
lumbar up or down.
To adjust bolster support, if equipped:
Uplevel Seat Adjustment .
Press and release or hold Feature
Select (1) to scroll to bolster
support on the infotainment
display.
. Press Forward (5) or Rearward (3)
to adjust bolster support inward or
outward.
Upper Shoulder Support
To adjust upper shoulder support,
if equipped:
.Press and release or hold Feature
Select (1) to scroll to upper
shoulder support on the
infotainment display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
48 SEATS AND RESTRAINTS
If the saved memory seat position
does not automatically recall or recalls
to the wrong positions, the driver’s
RKE transmitter number (1 or 2) may
not match the memory button
number that positions were saved to.
Try storing the position to the other
memory button or try the other RKE
transmitter.
Easy Exit Recall
Easy Exit Recall is not linked to an
RKE transmitter. The position saved to
Bis used for all drivers. To turn
Easy Exit Recall on or off, see "Vehicle
Personalization Settings" previously in
this section and Vehicle Personalization
0 136.
If turned on, the position saved to
B
is automatically recalled when one of
the following occurs:
. The vehicle is turned off and the
driver door is opened within a
short time.
. The vehicle is turned off with the
driver door open. To stop Easy Exit Recall movement,
press any of the following memory
controls:
.
Power seat
. Memory SET, 1, 2, or
B
.Power mirror, with the driver or
passenger side mirror selected
. Power steering wheel, if equipped
Obstructions
If something has blocked the driver
seat and/or power steering wheel
while recalling a memory position, the
recall may stop. Remove the
obstruction and try the recall again.
If the memory position still does not
recall, see your dealer.
Massage
If equipped, the ignition must be on
to use the massage feature.
To activate and adjust massage: 1. Turn the selection control (1) to view massage options on the
infotainment display.
2. Select massage feature.
3. Press up or down to select the massage type.
4. Press forward or rearward to change the intensity.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
100 STORAGE
Storage
Storage Compartments
Storage Compartments . . . . . . . . . . 100
Instrument Panel Storage . . . . . . . . 100
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . 101
Sunglasses Storage . . . . . . . . . . . . . . . 101
Armrest Storage . . . . . . . . . . . . . . . . . . 101
Rear Storage . . . . . . . . . . . . . . . . . . . . . . 101
Center Console Storage . . . . . . . . . . 102
Additional Storage Features
Cargo Tie-Downs . . . . . . . . . . . . . . . . . 102
Convenience Net . . . . . . . . . . . . . . . . . 102
Roof Rack System
Roof Rack System . . . . . . . . . . . . . . . . 103
Storage Compartments
{Warning
Do not store heavy or sharp objects
in storage compartments. In a
crash, these objects may cause the
cover to open and could result in
injury.
Instrument Panel Storage
Touch the bottom of the climate
control system panel until the door
automatically starts to open. The
storage area may contain a USB port.
See the infotainment manual.
Keep the storage area door closed
while driving.
Touch the bottom of the climate
control system again until the door
automatically starts to close.
Glove Box
To open, press the button. Close the
glove box manually.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
102 STORAGE
Center Console Storage
Pull the handle and lift to access.
There is an auxiliary jack, USB ports,
an accessory power outlet, a tote
compartment, and a device holder
inside.
On the rear of the console there are
auxiliary jacks, a power outlet, and a
storage area.
SeePower Outlets 0109 and the
infotainment manual.
If equipped, press to turn on the
cooled compartment inside the center
console storage.
The cooled compartment will help
keep cold liquids cold, but is not
intended to chill warm liquids. Do not
use for items that need to be
refrigerated.
Additional Storage
Features
Cargo Tie-Downs
There are two cargo tie-downs in the
rear cargo area. These can be used to
strap cargo down and keep it from
moving inside the vehicle.
Convenience Net
Use the convenience net, located in
the rear, to store small loads as far
forward as possible. The net should
not be used to store heavy loads.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 105
Controls
Steering Wheel Adjustment
To adjust the power tilt and
telescoping steering wheel:
Press the control to move the steering
wheel up and down or forward and
rearward.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be
operated by using the steering wheel
controls. See“Steering Wheel
Controls ”in the infotainment manual.
Heated Steering Wheel
(:If equipped, press to turn the
heated steering wheel on or off. An
indicator next to the button is lit
when the feature is turned on.
The steering wheel takes about
three minutes to start heating.
Horn
To sound the horn, pressaon the
steering wheel.
Windshield Wiper/Washer
The windshield wiper control is on the
turn signal lever.
The windshield wipers are controlled
by turning the band with
zFRONT
on it.
1: Fast wipes.
w: Slow wipes.
3INT : If Rainsense is turned off,
turn the
zFRONT band up for
more frequent wipes or down for less
frequent wipes. If Rainsense is turned
on, see “Rainsense ”later in this
section.
OFF : Turns the windshield wipers off.
8:For a single wipe, turn the band
down, then release. For several wipes,
hold the band down.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 109
Clock
The infotainment system controls are
used to access the time and date
settings through the menu system.
See“Home Page ”in the infotainment
manual for information about how to
use the menu system.
Setting the Clock
Time
To set the time:
1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Set Time, then touch + or −to increase or decrease hours
or minutes, and change AM
or PM.
3. Touch 12-24 Hr for a 12 or 24 hour clock.
4. Touch
[Back to go back to the
previous menu. Date
To set the date:
1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Set Date, then touch + or −to increase or decrease month,
day, or year.
3. Touch
[Back to go back to the
previous menu.
Auto Set
When on, the time and date will
automatically update.
To set auto set: 1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Set Time or Set Date.
3. Touch Auto Set, then select On-Cell Network or Off-Manual
to manually set the time
and date.
4. Touch
[Back to go back to the
previous menu. If auto set is on, the time displayed on
the clock may not update immediately
when driving into a new time zone.
In some regions, auto set may require
an active OnStar or connected service
plan, if available.
Clock Display
When on, the digital clock will display
on the infotainment screen.
To set the clock display:
1. From the Home Page, touch SETTINGS, then touch Time
and Date.
2. Touch Clock Display, then select Off or On.
3. Touch
[Back to go back to the
previous menu.
Power Outlets
Power Outlets 12-Volt Direct Current
Accessory power outlets can be used
to plug in electrical equipment, such
as a cell phone or MP3 player.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
112 INSTRUMENTS AND CONTROLS
The operating temperature is−20 °C
(−4 °F) to 60 °C (140 °F) for the
charging system and 0 °C (32 °F) to
35 °C (95 °F) for the phone.
{Warning
Remove all objects from the
charging pad before charging your
compatible smartphone. Objects,
such as coins, keys, rings, paper
clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare
occasion that the charging system
does not detect an object, and the
object gets wedged between the
smartphone and charger, remove
the smartphone and allow the
object to cool before removing it
from the charging pad, to prevent
burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pad. The system may
not charge if there are any
objects between the smartphone
and charging pad.
2. Place the smartphone face up against the rear of the
charge pad.
To maximize the charge rate,
ensure the smartphone is fully
seated and centered in the holder
with nothing under it. A thick
smartphone case may prevent
the wireless charger from working, or may reduce the
charging performance. See your
dealer for additional information.
3. The
}will display on theVon
the infotainment screen. This
indicates that the smartphone is
properly positioned and charging.
If a smartphone is placed on the
charging pad and
}does not
display, remove the smartphone
from the pad, turn it
180 degrees, and wait
three seconds before placing/
aligning the smartphone on the
pad again.
The smartphone may become
warm during charging. This is
normal. In warmer temperatures,
the speed of charging may be
reduced.
Software Acknowledgements
Certain Wireless Charging Module
product from LG Electronics, Inc.
("LGE") contains the open source
software detailed below. Refer to the
indicated open source licenses (as are
included following this notice) for the
terms and conditions of their use.