infotainment CADILLAC ESCALADE 2020 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CONNECTED SERVICES 377
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 377
Connections . . . . . . . . . . . . . . . . . . . . . . 378
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 379
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
378 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
382 INDEX
Cluster, Instrument . . . . . . . . . . . . . . . . . 115
Collision Damage Repair . . . . . . . . . . . 363
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 378
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 379
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 377
Connections Connected Services . . . . . . . . . . . . . . . 378
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Control of a Vehicle . . . . . . . . . . . . . . . . 168
Convenience Net . . . . . . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Coolant Engine Temperature Gauge . . . . . . 118
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
Cooling System . . . . . . . . . . . . . . . . . . . . . 266
Cornering Lamps . . . . . . . . . . . . . . . . . . . 153
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 207 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Cruise Control, Adaptive . . . . . . . . . . . 210
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . . . . . 358
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Text Telephone (TTY) Users . . . . . 358
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 365
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 367
D
Damage Repair, Collision . . . . . . . . . . . 363
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 369
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Data Recorders, Event . . . . . . . . . . . . . . 368
Daytime Running Lamps (DRL) . . . 150
Defensive Driving . . . . . . . . . . . . . . . . . . . 168
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 379
Distracted Driving . . . . . . . . . . . . . . . . . . 167
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 129 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . . . . 355
Driver Assistance Systems . . . . . . . . . 218
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 130
Driver Mode Control . . . . . . . . . . . . . . . . 205
Driving
Assistance Systems . . . . . . . . . . . . . . . 225
Better Fuel Economy . . . . . . . . . . . . . 167
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 237
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Hill and Mountain Roads . . . . . . . . 176
If the Vehicle is Stuck . . . . . . . . . . . . 178
Loss of Control . . . . . . . . . . . . . . . . . . . . 170
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Off-Road Recovery . . . . . . . . . . . . . . . . 170
Vehicle Load Limits . . . . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 175
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Winter Mode Light . . . . . . . . . . . . . . . 125
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 157

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
384 INDEX
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 321
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
G
Garage Door Opener . . . . . . . . . . . . . . . . 145Programming . . . . . . . . . . . . . . . . . . . . . . 145
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gauges Engine Coolant Temperature . . . . 118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Speedometer . . . . . . . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 118
Trip Odometer . . . . . . . . . . . . . . . . . . . . 117
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 114
General Information Service and Maintenance . . . . . . . . 338
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 256
Glass Replacement . . . . . . . . . . . . . . . . . 277 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 132
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . . . . . 279
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 150
High-Beam On Light . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . . . . . 150
Lamps On Reminder . . . . . . . . . . . . . . 129
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Cooled Front Seats . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
High-Beam On Light . . . . . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . . . . . 299 Hill and Mountain Roads . . . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . . . . 202
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 58
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Information Publication Ordering . . . . . . . . . . . . . 365
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . . . . 369
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 322

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INDEX 389
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 178
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 101
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 226
Infotainment . . . . . . . . . . . . . . . . . 156, 369
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 103
Systems Driver Assistance . . . . . . . . . . . . . . . . . 218
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 118
Text Telephone (TTY) Users . . . . . . . 358
Theft-Deterrent Systems . . . . . . . . . . . . 31Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 31
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 55
Throttle, Adjustable . . . . . . . . . . . . . . . . 183
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 292
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 293
Buying New Tires . . . . . . . . . . . . . . . . . 306
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . . . . . . 294
Different Size . . . . . . . . . . . . . . . . . . . . . . 307
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 321
If a Tire Goes Flat . . . . . . . . . . . . . . . . 311
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 304
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 293
Pressure . . . . . . . . . . . . . . . . . . . . . . 297, 299
Pressure Light . . . . . . . . . . . . . . . . . . . . . 127
Pressure Monitor Operation . . . . . . 300
Pressure Monitor System . . . . . . . . 299
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Sidewall Labeling . . . . . . . . . . . . . . . . . 293
Terminology and Definitions . . . . 295
Uniform Tire Quality Grading . . . . 308
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Wheel Replacement . . . . . . . . . . . . . . 309
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 234
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 195
Tow/Haul Mode Light . . . . . . . . . . . . . . 125
Towing Driving Characteristics . . . . . . . . . . . 237
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 247
General Information . . . . . . . . . . . . . . 237 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 326
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Trailer Sway Control (TSC) . . . . . . . 251
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Traction Control System(TCS)/StabiliTrak Light . . . . . . . . . 126
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 203
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . 251
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 196
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid, Automatic . . . . . . . . . . . . . . . . . . 264
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 117
Turn and Lane-Change Signals . . . . 152
U
Uniform Tire Quality Grading . . . . . . 308
Universal Remote System . . . . . . . . . . 145 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 147