infotainment CADILLAC ESCALADE 2020 User Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
136 INSTRUMENTS AND CONTROLS
.Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is reduced.
A reduction in propulsion power can
affect the vehicle's ability to
accelerate. If this message is on, but
there is no observed reduction in
performance, proceed to your
destination. The performance may be
reduced the next time the vehicle is
driven. The vehicle may be driven while this message is on, but
maximum acceleration and speed may
be reduced. Anytime this message
stays on, or displays repeatedly, the
vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the vehicle
speed has been limited to the speed
displayed. The limited speed is a
protection for various propulsion and
vehicle systems, such as lubrication,
thermal, brakes, suspension, Teen
Driver if equipped, or tires.
Vehicle Personalization
Use the audio system controls to
access the personalization menus for
customizing vehicle features.
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
Audio System Controls
1. Touch the desired feature to display a list of available options.
2. Touch to select the desired feature setting.
3. Touch
SBack to return to the
previous menu or exit.
Touch SETTINGS from the Home Page
on the infotainment display.
Personalization Menus
The following list of menu items may
be available:
. Time and Date
. Rear Seat Reminder
. Language

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 137
.Video Voice-Over
. Valet Mode
. Teen Driver
. Radio
. Vehicle
. Bluetooth
. Apple CarPlay
. Android Auto
. Voice
. Display
. Rear Camera
. Return to Factory Settings
. Software Information
. Wi-Fi
Detailed information for each menu
follows.
Time and Date
Manually set the time and date. See
Clock 0109.
Rear Seat Reminder
This allows for a chime and a message
when the rear door has been opened
before or during operation of the
vehicle.
Select Off or On.
Language
Select Language, then select from the
available language(s).
The selected language will display on
the system, and voice recognition will
reflect the selected language.
Video Voice-Over
When activated, the Rear Seat
Infotainment (RSI) system will read
aloud menu titles, menu listings,
pop-ups, alerts, and file titles from
audio and video media.
Select Off or On.
Valet Mode
This will lock the infotainment system
and steering wheel controls. It may
also limit access to vehicle storage
locations, if equipped. To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or
unlock the system. Touch Back to go
back to the previous menu.
Teen Driver
See “Teen Driver” under“Settings ”in
the infotainment manual.
Radio
Select to display the Radio menu and
the following may display:
. Manage Favorites
. Number of Favorites Shown
. Audible Touch Feedback
. Bose AudioPilot
. Auto Volume
. Maximum Startup Volume

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
138 INSTRUMENTS AND CONTROLS
Manage Favorites
This allows favorites to be edited. See
“Manage Favorites”in “Settings” under
“Radio ”in the infotainment manual.
Number of Favorites Shown
Touch to set the number of favorites
to display.
Select the desired number or select
Auto and the infotainment system will
automatically adjust the number of
favorites shown.
Audible Touch Feedback
This allows Audible Touch Feedback
to be turned on or off.
Select Off or On.
Bose AudioPilot
This allows Bose AudioPilot to be
turned on or off.
Select Off or On.
Auto Volume
This feature adjusts the volume based
on vehicle speed and ambient noise.
Select Off, Low, Medium-Low,
Medium, Medium-High, or High. Maximum Startup Volume
This feature sets the maximum
startup volume. If the vehicle is
started and the volume is greater than
this level, the volume is adjusted to
this level. To set the maximum
startup volume, touch + or
−to
increase or decrease.
Vehicle
Select and the following may display:
. Climate and Air Quality
. Collision/Detection Systems
. Comfort and Convenience
. Lighting
. Power Door Locks
. Remote Lock, Unlock, Start
Climate and Air Quality
Select and the following may display:
.Auto Fan Speed
. Auto Cooled Seats
. Auto Heated Seats
. Auto Defog
. Auto Rear Defog Auto Fan Speed
This feature will set the auto fan
speed.
Select Low, Medium, or High.
Auto Cooled Seats
When enabled, this feature will
automatically activate the cooled seats
at the level required by the interior
temperature. See
Heated and Cooled
Front Seats 049.
Select Off or On.
Auto Heated Seats
When the vehicle is on, this feature
will automatically activate the heated
seats at the level required by the
vehicle's interior temperature. See
Heated and Cooled Front Seats 049.
Select Off or On.
Auto Defog
When set to On, the auto defog comes
on when the climate control sensor
detects high interior humidity. Air will
be directed to the windshield.
Select Off or On.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
142 INSTRUMENTS AND CONTROLS
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on cold days.
Select Off or On.
Remote Window Operation
This allows the windows to be opened
when pressing
Kon the RKE
transmitter. See Remote Keyless Entry
(RKE) System Operation 08.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select Off, All Doors, or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects feedback.
See Remote Keyless Entry (RKE) System
Operation 08.
Select Off, On with Horn Chirp, or On. Remote Left in Vehicle Alert
This feature sounds an alert when the
RKE transmitter is left in the vehicle.
This menu also enables Remote No
Longer in Vehicle Alert.
Select Off or On.
Bluetooth
Select and the following may display:
.
Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
. Text Message Alerts
Pair New Device
Select to pair a new device. See
“Pairing” under“Bluetooth
(Infotainment Controls)” in the
infotainment manual.
Device Management
Select to connect to a different phone
source, disconnect a phone, or delete
a phone. Ringtones
Select to change the ring tone for the
specific phone. The phone does not
need to be connected to change the
ring tone.
Voice Mail Numbers
This feature displays the voice mail
number for all connected phones. To
change the voice mail number, select
EDIT. Type a new number, then
select SAVE.
Text Message Alerts
This feature allows text messages to
be received. See
“Text Messaging”
under “Phone ”in the infotainment
manual.
Select Off or On.
Apple CarPlay
Select and the following may display:
. Apple CarPlay
. Manage Apple CarPlay Devices

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INSTRUMENTS AND CONTROLS 143
Apple CarPlay
This feature allows Apple devices to
be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Apple CarPlay Devices
Select to manage Apple devices. Apple
CarPlay must be on for this feature to
be accessed.
Android Auto
Select and the following may display:
.Android Auto
. Manage Android Auto Devices
Android Auto
This feature allows Android devices to
be connected to the infotainment
system through a USB port.
Select Off or On.
Manage Android Auto Devices
Select to manage Android devices.
Android Auto must be on for this
feature to be accessed.
Voice
Select and the following may display:
. Confidence Threshold
. Prompt Length
. Audio Feedback Speed
. Display “What Can I Say?” Tips
Confidence Threshold
This feature allows the adjustment of
the sensitivity of the speech
recognition system.
Select Confirm More or Confirm Less.
Prompt Length
This feature adjusts the voice prompt
length.
Select Short or Long.
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.
Display “What Can I Say?” Tips
This feature gives voice
command tips. Select Off or On.Display
Select and the following may display:
.
Mode
. Proximity Sensing
. Calibrate Touchscreen
. Turn Display Off
Mode
Select to change the display of the
infotainment system.
Select Auto, Day, or Night.
Proximity Sensing
This allows the feature to be turned
on or off.
Select Off, On, or On-Map Only.
Calibrate Touchscreen
Select to calibrate the touchscreen,
then follow the prompts.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
144 INSTRUMENTS AND CONTROLS
Turn Display Off
Select to turn the display off. Touch
anywhere on the infotainment display
or press any infotainment controls on
the center stack to turn the
display on.
Rear Camera
Select and the following may display:
.Guidance Lines
. Rear Park Assist Symbols
Guidance Lines
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0219.
Rear Park Assist Symbols
Select to turn Off or On. See
Assistance Systems for Parking or
Backing 0219.
Return to Factory Settings
Select and the following may display:
.
Restore Vehicle Settings
. Clear All Private Data
. Restore Radio Settings
Restore Vehicle Settings
This allows selection of restoring
vehicle settings.
Select Restore or Cancel.
Clear All Private Data
This allows selection to clear all
private information from the vehicle.
Select Delete or Cancel.
Restore Radio Settings
This allows selection to restore radio
settings.
Select Restore or Cancel.
Software Information
Select to view or update the
infotainment system current software
information.
Wi-Fi
Select and the following may display:
. Wi-Fi
. Manage Wi-Fi Networks
Wi-Fi
This feature allows Wi-Fi networks to
be turned off or on.
Select Off or On.
Manage Wi-Fi Networks
Select to manage Wi-Fi networks.
Wi-Fi must be on for this feature to be
accessed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
156 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . . . . 156
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
Rear Seat Entertainment (RSE), and
voice or speech recognition,
if equipped. It also includes
information on settings.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise
in the vehicle’s interior. ANC requires
the factory-installed audio system,
radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
158 CLIMATE CONTROLS
5. A/C Mode (Air Conditioning)
6. Climate Control Selection(Application Tray Button)
7. Rear (Rear Climate Control Touch Screen)
8. Air Delivery Mode Control
The fan, air delivery mode, air
conditioning, driver and passenger
temperatures, and SYNC settings can
be controlled by pressing CLIMATE on
the infotainment home screen or the
climate button on the infotainment
display application tray. A selection
can then be made on the front climate
control page displayed. See the
infotainment manual. Climate Control Status Display
The climate control status display
appears briefly when the climate
control buttons on the center stack
are adjusted. The air delivery mode
can be adjusted on the climate control
display.
Automatic Operation
The system automatically controls the
fan speed, air delivery, air
conditioning, and recirculation in
order to heat or cool the vehicle to the
desired temperature.When AUTO is lit, all four functions
operate automatically. Each function
can also be manually set and the
setting is displayed. Functions not
manually set will continue to be
automatically controlled, even if the
AUTO indicator is not lit.
For automatic operation:
1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then
adjust the temperature as needed
for best comfort.
To improve fuel efficiency and to cool
the vehicle faster, recirculation may be
automatically selected in warm
weather. The recirculation light will
not come on. Press
@to select
recirculation; press it again to select
outside air.
English units can be changed to
metric units through the instrument
cluster. See “Cluster Options Menu ”
under Instrument Cluster 0115.
OFF : Press OFF to turn the fan on or
off. When off is selected, the system
will stop air from flowing into the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
168 DRIVING AND OPERATING
.Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
. Designate a front seat passenger
to handle potential distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings. Program
all trip information into any
navigation device prior to driving.
. Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
. Stop or park the vehicle to tend to
children.
. Keep pets in an appropriate carrier
or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts057.
. Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless
and make mistakes. Anticipate
what they might do and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even a
small amount of alcohol. You can
have a serious —or even fatal —
collision if you drive after drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
188 DRIVING AND OPERATING
Retained Accessory
Power (RAP)
When the ignition is turned from on
to off, the following features (if
equipped) will continue to function
for up to 10 minutes, or until the
driver door is opened. These features
will also work when the ignition is in
RUN or ACC/ACCESSORY:
.Infotainment System
. Power Windows (during RAP this
functionality will be lost when any
door is opened)
. Sunroof (during RAP this
functionality will be lost when any
door is opened)
. Auxiliary Power Outlet
. Audio System
. OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If the vehicle has a
four-wheel-drive transfer case with
an N (Neutral) position, and the
transfer case is in N (Neutral), the
vehicle will be free to roll, even if
the shift lever is in P (Park). Be sure
the transfer case is in a drive gear.
If towing a trailer, see Driving
Characteristics and Towing Tips
0 237. 1. Hold the brake pedal down, then
set the parking brake. See
Parking Brake 0200 or
Electric Parking Brake 0201.
2. Move the shift lever into the P (Park) position by pulling the
shift lever toward you and
moving it up as far as it will go.
3. Be sure the transfer case is in a drive gear –not in N (Neutral).
4. Turn the ignition off.
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
The vehicle could move suddenly if
the shift lever is not fully in
P (Park) with the parking brake
firmly set.
If you have four-wheel drive and
the transfer case is in N (Neutral),
the vehicle will be free to roll, even (Continued)