instrument panel CADILLAC ESCALADE 2020 Owner's Guide
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2020, Model line: ESCALADE, Model: CADILLAC ESCALADE 2020Pages: 392, PDF Size: 6.39 MB
Page 358 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CUSTOMER INFORMATION 357
further help, in the U.S., call the
Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call
the Canadian Cadillac Customer Care
Centre at 1-888-446-2000.
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the
Customer Assistance representative:
.Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
. Dealership name and location.
. Vehicle delivery date and present
mileage.
When contacting Cadillac, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE —U.S. Owners : Both
General Motors and your dealer are
committed to making sure you are completely satisfied with the new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the Better
Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by
the Council of Better Business Bureaus
to settle automotive disputes
regarding vehicle repairs or the
interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may
reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Boulevard
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of Columbia.
Eligibility is limited by vehicle age,
mileage, and other factors. General
Motors reserves the right to change
eligibility limitations and/or
discontinue its participation in this
program.
STEP THREE
—Canadian Owners :
In the event that you do not feel your
concerns have been addressed after
following the procedure outlined in
Steps One and Two, General Motors of
Canada Company wants you to be
aware of its participation in a
no-charge mediation/arbitration
program. General Motors of Canada
Company has committed to binding
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INDEX 383
E
Electric Parking Brake . . . . . . . . . . . . . . 201
Electric Parking Brake Light . . . . . . . 124
Electrical Equipment, Add-On . . . . . 253
Electrical SystemEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . 265
Check Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . . . . . 121
Compartment Overview . . . . . . . . . . 260
Coolant Temperature Gauge . . . . . 118
Coolant Temperature Warning Light . . . . . . . . . . . . . . . . . . . 127
Cooling System . . . . . . . . . . . . . . . . . . . 266
Drive Belt Routing . . . . . . . . . . . . . . . . 355
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186 Engine (cont'd)
Oil Life System . . . . . . . . . . . . . . . . . . . . 263
Oil Pressure Light . . . . . . . . . . . . . . . . . 128
Overheating . . . . . . . . . . . . . . . . . . . . . . . 269
Power Messages . . . . . . . . . . . . . . . . . . 136
Running While Parked . . . . . . . . . . . 191
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . . . . . 247
Event Data Recorders . . . . . . . . . . . . . . 368
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . 154
Extended Parking . . . . . . . . . . . . . . . . . . . 190
Extender, Seat Belt . . . . . . . . . . . . . . . . . . 66
Exterior Lamp Controls . . . . . . . . . . . . 148
Exterior Lamps Off Reminder . . . . . . 150
Exterior Lighting Battery Saver . . . . 155
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . 265
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . 150
Flashers, Hazard Warning . . . . . . . . . . 152
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Fluid
Automatic Transmission . . . . . . . . . 264
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Four-Wheel Drive
Transfer Case . . . . . . . . . . . . . . . . . . . . 196
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . 33
Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Four-Wheel Drive . . . . . . . . . . . . . .196, 274
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Front Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Front Seats Heated and Cooled . . . . . . . . . . . . . . . . . 49
Fuel
Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Economy, Driving for Better . . . . . 167
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 237
Filling the Tank . . . . . . . . . . . . . . . . . . . 235
Foreign Countries . . . . . . . . . . . . . . . . . 235
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Low Fuel Warning Light . . . . . . . . . 128
Management, Active . . . . . . . . . . . . . . 190
Prohibited Fuels . . . . . . . . . . . . . . . . . . 234
Recommended . . . . . . . . . . . . . . . . . . . . 234
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
384 INDEX
Full-Size Spare Tire . . . . . . . . . . . . . . . . . 321
FusesEngine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 285, 287
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
G
Garage Door Opener . . . . . . . . . . . . . . . . 145Programming . . . . . . . . . . . . . . . . . . . . . . 145
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 277
Gauges Engine Coolant Temperature . . . . 118
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Speedometer . . . . . . . . . . . . . . . . . . . . . . 117
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 118
Trip Odometer . . . . . . . . . . . . . . . . . . . . 117
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . . . . 114
General Information Service and Maintenance . . . . . . . . 338
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 256
Glass Replacement . . . . . . . . . . . . . . . . . 277 Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
H
Hazard Warning Flashers . . . . . . . . . . 152
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 132
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 151
Bulb Replacement . . . . . . . . . . . . . . . . 279
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 150
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 150
High-Beam On Light . . . . . . . . . . . . . . 128
High/Low Beam Changer . . . . . . . . . 150
Lamps On Reminder . . . . . . . . . . . . . . 129
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Steering Wheel . . . . . . . . . . . . . . . . . . . . 105
Heated and Cooled Front Seats . . . . . 49
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 33
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Heating . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
High-Beam On Light . . . . . . . . . . . . . . . . 128
High-Speed Operation . . . . . . . . . . . . . . 299 Hill and Mountain Roads . . . . . . . . . . 176
Hill Start Assist (HSA) . . . . . . . . . . . . . 202
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
How to Wear Seat Belts Properly . . . 58
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 184
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 126
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Information Publication Ordering . . . . . . . . . . . . . 365
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 156
Infotainment System . . . . . . . . . . . . . . . 369
Instrument Cluster . . . . . . . . . . . . . . . . . 115
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 34
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 322
Page 387 of 392

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
386 INDEX
Lumbar Adjustment . . . . . . . . . . . . . . . . . 43Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 43
M
Magnetic Ride Control . . . . . . . . . . . . . 206
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . . . . . 346
Maintenance Schedule . . . . . . . . . . . . . 339 Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . 349
Transfer Case . . . . . . . . . . . . . . . . . . . . . 196
Malfunction Indicator Lamp . . . . . . . 121
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 194
Massage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Memory Seats . . . . . . . . . . . . . . . . . . . . . . . . 45
Messages Engine Power . . . . . . . . . . . . . . . . . . . . . 136
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Vehicle Speed . . . . . . . . . . . . . . . . . . . . . 136
Mirror Child-View . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Rear Camera . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors Automatic Dimming Rearview . . . . . 34
Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Mirrors (cont'd)
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . 33
Mirrors, Interior Rearview . . . . . . . . . . . 34
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Driver Control . . . . . . . . . . . . . . . . . . . . . 205
Monitor System, Tire Pressure . . . . . 299
N
Navigation Connected Services . . . . . . . . . . . . . . . 377
Net, Convenience . . . . . . . . . . . . . . . . . . . 102
New Vehicle Break-In . . . . . . . . . . . . . . . 183
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Engine Oil Life System . . . . . . . . . . . 263
Pressure Light . . . . . . . . . . . . . . . . . . . . . 128
Older Children, Restraints . . . . . . . . . . . 79
Online Owner Center . . . . . . . . . . . . . . . 359
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
OnStar Additional Information . . . . 372 OnStar Emergency . . . . . . . . . . . . . . . . . . 371
OnStar Overview . . . . . . . . . . . . . . . . . . . . 370
OnStar Security . . . . . . . . . . . . . . . . . . . . . 371
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Overheating, Engine . . . . . . . . . . . . . . . . 269
Overview Instrument Panel . . . . . . . . . . . . . . . . . . . . 5
P
ParkShifting Out of . . . . . . . . . . . . . . . . . . . . 189
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Brake and P (Park)Mechanism Check . . . . . . . . . . . . . . . 276
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Over Things That Burn . . . . . . . . . . . 190
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . 219
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Passenger Sensing System . . . . . . . . . . 73
Perchlorate Materials
Requirements, California . . . . . . . . . 257
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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
388 INDEX
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 367
General Motors . . . . . . . . . . . . . . . . . . . 367
U.S. Government . . . . . . . . . . . . . . . . . . 366
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . . . . . 66
Scheduling Appointments . . . . . . . . . . 361
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 60
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing after a Crash . . . . . . . . . . . . . 66
Use During Pregnancy . . . . . . . . . . . . . . 65
Seats Head Restraints . . . . . . . . . . . . . . . . . . . . . 41
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 50
Lumbar Adjustment, Front . . . . . . . . . 43
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . 45
Second Row . . . . . . . . . . . . . . . . . . . . . . . . . 51
Third Row Seat . . . . . . . . . . . . . . . . . . . . . 55
Second Row Seats . . . . . . . . . . . . . . . . . . . 51 Securing Child Restraints . . . . . . . 94, 96
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 28
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Accessories andModifications . . . . . . . . . . . . . . . . . . . . 257
Doing Your Own Work . . . . . . . . . . . 257
Maintenance Records . . . . . . . . . . . . 351
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 338
Parts Identification . . . . . . . . . . . . . . . 352
Scheduling Appointments . . . . . . . . 361
Service Electric Parking Brake
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Services Special Application . . . . . . . . . . . . . . . 345
Servicing the Airbag . . . . . . . . . . . . . . . . . 77
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 275
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 189
Side Blind Zone Alert (SBZA) . . . . . . 230
Signals, Turn and Lane-Change . . . . 152 Special Application Services . . . . . . . 345
Specifications and Capacities . . . . . . 353
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 117
Sport Mode Light . . . . . . . . . . . . . . . . . . . 125
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 202
Start Vehicle, Remote . . . . . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . . . . . 275
Starting the Engine . . . . . . . . . . . . . . . . . 185
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Heated Wheel . . . . . . . . . . . . . . . . . . . . . 105
Wheel Adjustment . . . . . . . . . . . . . . . . 105
Wheel Controls . . . . . . . . . . . . . . . . . . . 105
Steering Column Lock . . . . . . . . . . . . . . . 30
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . 28
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . . . . . . 102
Convenience Net . . . . . . . . . . . . . . . . . . 102
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . . . . . 100
Roof Rack System . . . . . . . . . . . . . . . . 103
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . . . . . 100