air suspension CADILLAC ESCALADE 2020 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
136 INSTRUMENTS AND CONTROLS
.Ride Control Systems
. Driver Assistance Systems
. Cruise Control
. Lighting and Bulb Replacement
. Wiper/Washer Systems
. Doors and Windows
. Seat Belts
. Airbag Systems
. Engine and Transmission
. Tire Pressure
. Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the
vehicle's propulsion power is reduced.
A reduction in propulsion power can
affect the vehicle's ability to
accelerate. If this message is on, but
there is no observed reduction in
performance, proceed to your
destination. The performance may be
reduced the next time the vehicle is
driven. The vehicle may be driven while this message is on, but
maximum acceleration and speed may
be reduced. Anytime this message
stays on, or displays repeatedly, the
vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try
restarting after the vehicle has been
off for 30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO
XXX KM/H (MPH)
This message shows that the vehicle
speed has been limited to the speed
displayed. The limited speed is a
protection for various propulsion and
vehicle systems, such as lubrication,
thermal, brakes, suspension, Teen
Driver if equipped, or tires.
Vehicle Personalization
Use the audio system controls to
access the personalization menus for
customizing vehicle features.
The following are all possible
personalization features. Depending
on the vehicle, some may not be
available.
Audio System Controls
1. Touch the desired feature to display a list of available options.
2. Touch to select the desired feature setting.
3. Touch
SBack to return to the
previous menu or exit.
Touch SETTINGS from the Home Page
on the infotainment display.
Personalization Menus
The following list of menu items may
be available:
. Time and Date
. Rear Seat Reminder
. Language

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 207
standard axle most of the time, but
when traction is low, this feature will
allow the rear wheel with the most
traction to move the vehicle.
Automatic Level Control
The automatic level control rear
suspension comes as a part of the
Magnetic Ride Control system.
This type of level control is fully
automatic and will provide a better
leveled riding position as well as
better handling under a variety of
passenger and loading conditions. An
air compressor connected to the rear
shocks will raise or lower the rear ofthe vehicle to maintain proper vehicle
height. The system is activated when
the ignition is on and will
automatically adjust vehicle height
thereafter. The system may exhaust
(lower vehicle height) for up to
10 minutes after the ignition has been
turned off. You may hear the air
compressor operating when the height
is being adjusted.
If a weight-distributing hitch is being
used, it is recommended to allow the
shocks to inflate, leveling the vehicle
prior to adjusting the hitch.
Cruise Control
{Warning
Cruise control can be dangerous
where you cannot drive safely at a
steady speed. Do not use cruise
control on winding roads or in
heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could
lose control. Do not use cruise
control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the accelerator.
Cruise control does not work at speeds
below about 40 km/h (25 mph).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 257
California Perchlorate
Materials Requirements
Certain types of automotive
applications, such as airbag initiators,
seat belt pretensioners, and lithium
batteries contained in electronic keys,
may contain perchlorate materials.
Perchlorate Material–special
handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and
Modifications
Adding non-dealer accessories or
making modifications to the vehicle
can affect vehicle performance and
safety, including such things as
airbags, braking, stability, ride and
handling, emissions systems,
aerodynamics, durability, and
electronic systems like antilock
brakes, traction control, and stability
control. These accessories or
modifications could even cause
malfunction or damage not covered by
the vehicle warranty. Damage to suspension components
caused by modifying vehicle height
outside of factory settings will not be
covered by the vehicle warranty.
Damage to vehicle components
resulting from modifications or the
installation or use of non-GM certified
parts, including control module or
software modifications, is not covered
under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to
complement and function with other
systems on the vehicle. See your
dealer to accessorize the vehicle using
genuine GM Accessories installed by a
dealer technician.
Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 077.
Vehicle Checks
Doing Your Own
Service Work
{Warning
It can be dangerous to work on
your vehicle if you do not have the
proper knowledge, service manual,
tools, or parts. Always follow
owner’s manual procedures and
consult the service manual for your
vehicle before doing any
service work.
If doing some of your own service
work, use the proper service manual.
It tells you much more about how to
service the vehicle than this manual
can. To order the proper service
manual, see Publication Ordering
Information 0365.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
310 VEHICLE CARE
air, replace it. Some aluminum wheels
can be repaired. See your dealer if any
of these conditions exist.
Your dealer will know the kind of
wheel that is needed.
Each new wheel should have the same
load-carrying capacity, diameter,
width, offset, and be mounted the
same way as the one it replaces.
Replace wheels, wheel bolts, wheel
nuts, or Tire Pressure Monitor System
(TPMS) sensors with new GM original
equipment parts.
{Warning
Using the wrong replacement
wheels, wheel bolts, or wheel nuts
can be dangerous. It could affect
the braking and handling of the
vehicle. Tires can lose air, and
cause loss of control, causing a
crash. Always use the correct wheel,
wheel bolts, and wheel nuts for
replacement.
Caution
The wrong wheel can also cause
problems with bearing life, brake
cooling, speedometer or odometer
calibration, headlamp aim, bumper
height, vehicle ground clearance,
and tire or tire chain clearance to
the body and chassis.
Used Replacement Wheels
{Warning
Replacing a wheel with a used one
is dangerous. How it has been used
or how far it has been driven may
be unknown. It could fail suddenly
and cause a crash. When replacing
wheels, use a new GM original
equipment wheel.
Tire Chains
{Warning
Do not use tire chains. There is not
enough clearance. Tire chains used
on a vehicle without the proper
amount of clearance can cause
damage to the brakes, suspension,
or other vehicle parts. The area
damaged by the tire chains could
cause loss of control and a crash.
Use another type of traction device
only if its manufacturer
recommends it for the vehicle's tire
size combination and road
conditions. Follow that
manufacturer's instructions. To
avoid vehicle damage, drive slowly
and readjust or remove the traction
device if it contacts the vehicle. Do
not spin the wheels. If traction
devices are used, install them on
the rear tires.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 325
Do not let the other end touch
anything until the next step.
9. Connect the other end of thenegative (−) cable to the metal
bracket that is bolted to the
engine and supports the
resonator, on the vehicle with
the dead battery.
10. Start the vehicle with the good battery and run the engine for a
while.
11. Try to start the vehicle that had the dead battery. If it will not
start after a few tries, it probably
needs service.
Caution
If the jumper cables are connected
or removed in the wrong order,
electrical shorting may occur and
damage the vehicle. The repairs
would not be covered by the vehicle
warranty. Always connect and
remove the jumper cables in the
correct order, making sure that the
cables do not touch each other or
other metal.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it
to idle for several minutes.
Towing the Vehicle
Caution
Incorrectly towing a disabled
vehicle may cause damage. The
damage would not be covered by
the vehicle warranty. Do not lash or
hook to suspension components.
Use the proper straps around the
tires to secure the vehicle. Do not
drag a locked wheel/tire. Use tire
skates or dollies under any locked
wheel/tire while loading the vehicle.
Do not use a sling type lift to tow
the vehicle. This could damage the
vehicle.
Caution
If the vehicle cannot be shifted into
Neutral (N), do not use the tow eye
to tow the vehicle. Vehicle damage
may occur.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
332 VEHICLE CARE
Tires
Use a stiff brush with tire cleaner to
clean the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may
damage the paint finish and/or
tires. When applying a tire dressing,
always wipe off any overspray from
all painted surfaces on the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap
and water to clean the wheels. After
rinsing thoroughly with clean water,
dry with a soft, clean towel. A wax
may then be applied.
Caution
Chrome wheels and chrome wheel
trim may be damaged if the vehicle
is not washed after driving on roads
that have been sprayed with(Continued)
Caution (Continued)
magnesium chloride or calcium
chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap
and water after exposure.
Caution
To avoid surface damage on wheels
and wheel trim, do not use strong
soaps, chemicals, abrasive polishes,
cleaners, or brushes. Use only GM
approved cleaners. Do not drive the
vehicle through an automatic car
wash that uses silicon carbide tire/
wheel cleaning brushes. Damage
could occur and the repairs would
not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses
for proper hook-up, binding, leaks,
cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface
condition. Inspect drum brake linings/
shoes for wear or cracks. Inspect all
other brake parts.
Steering, Suspension, and
Chassis Components
Visually inspect steering, suspension,
and chassis components for damaged,
loose, or missing parts or signs of
wear at least once a year.
Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.
Visually check constant velocity joint
boots and axle seals for leaks.
For 1500 Series vehicles, at least every
other oil change lubricate the outer tie
rod ends.
Control arm ball joints on 1500 Series
vehicles are maintenance-free.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
VEHICLE CARE 333
Caution
Lubrication of applicable steering/
suspension points should not be
done unless the temperature is
−12 °C (10 °F) or higher, or damage
could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood
hinges, liftgate hinges, steel fuel door
hinge and power assist step hinges,
unless the components are plastic.
Applying silicone grease on
weatherstrips with a clean cloth will
make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall,
use plain water to flush any corrosive
materials from the underbody. Take
care to thoroughly clean any areas
where mud and other debris can
collect. If equipped with power assist
steps, extend them and then use a
high pressure wash to clean all joints
and gaps.Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate
the fluid. Contaminated fluid will
decrease the life of the transfer case
and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires
sheet metal repair or replacement,
make sure the body repair shop
applies anti-corrosion material to
parts repaired or replaced to restore
corrosion protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Quickly repair minor chips and
scratches with touch-up materials
available from your dealer to avoid
corrosion. Larger areas of finish
damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and
attack painted vehicle surfaces
causing blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface. See
“Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions,
regularly clean the vehicle's interior.
Immediately remove any soils.
Newspapers or dark garments can
transfer color to the vehicle’s interior.
Use a soft bristle brush to remove
dust from knobs and crevices on the
instrument cluster. Using a mild soap
solution, immediately remove hand
lotions, sunscreen, and insect
repellent from all interior surfaces or
permanent damage may result.
Use cleaners specifically designed for
the surfaces being cleaned to prevent
permanent damage. Apply all cleaners
directly to the cleaning cloth. Do not
spray cleaners on any switches or
controls. Remove cleaners quickly.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
340 SERVICE AND MAINTENANCE
this work. If the engine oil life system
is reset accidentally, service the
vehicle within 5 000 km/3,000 mi since
the last service. Reset the oil life
system when the oil is changed. See
Engine Oil Life System0263.
Extended Idle Use
When the vehicle is used in a way
that requires extended idle time,
one hour of use shall be deemed the
same as 53 km (33 mi). See Driver
Information Center (DIC) 0130 for
hourmeter.
Air Conditioning Desiccant
(Replace Every Seven Years)
The air conditioning system requires
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air
conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required
Services Every 12 000 km/
7,500 mi
Rotate the tires, if recommended for
the vehicle, and perform the following
services. See Tire Rotation0304.
. Check engine oil level and oil
life percentage. If needed,
change engine oil and filter,
and reset oil life system. See
Engine Oil 0261 and
Engine Oil Life System 0263.
. Check engine coolant level. See
Cooling System 0266.
. Check windshield washer fluid
level. See Washer Fluid 0271.
. Check tire inflation pressures,
including the spare. See Tire
Pressure 0297.
. Inspect tire wear. See Tire
Inspection 0304. .
Visually check for fluid leaks.
. Inspect engine air cleaner filter.
See Engine Air Cleaner/Filter 0265.
. Inspect brake system. See Exterior
Care 0329.
. Visually inspect steering,
suspension, and chassis
components for damage, including
cracks or tears in the rubber boots,
loose or missing parts, or signs of
wear at least once a year. See
Exterior Care 0329. Lubricate the
suspension and steering
components at least every other
oil change (if equipped with grease
fittings).
. Inspect power steering for proper
attachment, connections, binding,
leaks, cracks, chafing, etc.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CUSTOMER INFORMATION 365
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.