steering CADILLAC ESCALADE 2021 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INFOTAINMENT SYSTEM 197
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section.
Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment
system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press and hold to start voice
recognition on the connected
Bluetooth mobile device.
6: Press to answer, end or switch
between calls.
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, see Using the
System 0160.
Audio System
When using the Bluetooth mobile
device system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. The volume level while on a
mobile device call can be adjusted by pressing the steering wheel controls or
the volume control on the MFC. The
adjusted volume level remains in
memory for later calls. The volume
cannot be lowered beyond a certain
level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the
mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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INFOTAINMENT SYSTEM 201
1. Touch the Phone icon on theHome Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
Use the steering wheel scroll wheel to
select
#, otherwise press6on steering
wheel controls.
Declining a Call
Use steering wheel scroll wheel to
select
K.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work. Accepting a Call
Press
6on steering wheel controls to
answer.
Declining a Call
Use steering wheel scroll wheel to
select
Kto decline.
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call: 1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad. 3. When the second call is active,
touch the merge icon to conference
the three-way call together.
Ending a Call
.Press6on the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Phone Settings
Touch6on the home page and then
touch Settings. The following may
display:
.Contacts
.Active Call View
.OnStar Phone TTY Mode

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 229
Driving and
Operating
Driving Information
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . . . . 230
Distracted Driving . . . . . . . . . . . . . . . . 230
Defensive Driving . . . . . . . . . . . . . . . . 231
Impaired Driving . . . . . . . . . . . . . . . . . 231
Control of a Vehicle . . . . . . . . . . . . . . 231
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Off-Road Recovery . . . . . . . . . . . . . . . . 233
Loss of Control . . . . . . . . . . . . . . . . . . . 233
Off-Road Driving . . . . . . . . . . . . . . . . . 234
Driving on Wet Roads . . . . . . . . . . . 237
Hill and Mountain Roads . . . . . . . . 238
Winter Driving . . . . . . . . . . . . . . . . . . . . 239
If the Vehicle Is Stuck . . . . . . . . . . . 240
Vehicle Load Limits . . . . . . . . . . . . . . 240
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . 244
Ignition Positions . . . . . . . . . . . . . . . . 245
Starting the Engine . . . . . . . . . . . . . . 246
Stop/Start System . . . . . . . . . . . . . . . . 247
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . . . 248
Shifting Into Park . . . . . . . . . . . . . . . . 248 Shifting out of Park . . . . . . . . . . . . . . 249
Parking over Things
That Burn . . . . . . . . . . . . . . . . . . . . . . . 250
Dynamic Fuel Management . . . . . 250
Extended Parking . . . . . . . . . . . . . . . . . 250
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . 250
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Automatic Transmission
Automatic Transmission . . . . . . . . . 251
Manual Mode . . . . . . . . . . . . . . . . . . . . . 255
Tow/Haul Mode . . . . . . . . . . . . . . . . . . 256
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . 256
Brakes
Electric Brake Boost . . . . . . . . . . . . . . 261
Antilock Brake System (ABS) . . . . 261
Electric Parking Brake . . . . . . . . . . . . 261
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . 263
Hill Start Assist (HSA) . . . . . . . . . . . 263
Automatic VehicleHold (AVH) . . . . . . . . . . . . . . . . . . . . . 263
Ride Control Systems
Traction Control/ElectronicStability Control . . . . . . . . . . . . . . . . 264
Driver Mode Control . . . . . . . . . . . . . 266 Magnetic Ride Control . . . . . . . . . . . 268
Locking Rear Axle . . . . . . . . . . . . . . . . 268
Four Corner Air Suspension
System . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . 271
Adaptive Cruise Control(Advanced) . . . . . . . . . . . . . . . . . . . . . . 274
Super Cruise . . . . . . . . . . . . . . . . . . . . . . 283
Driver Assistance Systems
Driver Assistance Systems . . . . . . . 298
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . 299
Rear Pedestrian Alert . . . . . . . . . . . . 312
Assistance Systems for Driving . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . 315
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Night Vision System . . . . . . . . . . . . . 319
Side Blind Zone Alert (SBZA) . . . . 321
Lane Change Alert (LCA) . . . . . . . . 321
Lane Keep Assist (LKA) . . . . . . . . . . 324
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . 326

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230 DRIVING AND OPERATING
Recommended Fuel . . . . . . . . . . . . . . 326
Prohibited Fuels . . . . . . . . . . . . . . . . . . 327
Fuels in Foreign Countries . . . . . . . 327
Fuel Additives . . . . . . . . . . . . . . . . . . . . 327
Filling the Tank . . . . . . . . . . . . . . . . . . 327
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . . . . . . 329
Trailer Towing
General Towing Information . . . . 329
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 330
Trailer Towing . . . . . . . . . . . . . . . . . . . . 334
Towing Equipment . . . . . . . . . . . . . . . 338
Trailer Sway Control (TSC) . . . . . . 347
Trailering App . . . . . . . . . . . . . . . . . . . . 349
Conversions and Add-Ons
Add-On Electrical Equipment . . . 360
Driving Information
Driving for Better Fuel
Economy
Driving habits can affect fuel mileage.
Here are some driving tips to get the
best fuel economy possible:
.Set the climate controls to the
desired temperature after the engine
is started, or turn them off when
not required.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid abrupt
stops.
.Avoid idling the engine for long
periods of time.
.When road and weather conditions
are appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with the
same TPC Spec number molded into
the tire's sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and
can take your focus from the task of
driving. Exercise good judgment and
do not let other activities divert your
attention away from the road. Many
local governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep your
eyes on the road, keep your hands on
the steering wheel, and focus your
attention on driving.
.Do not use a phone in demanding
driving situations. Use a hands-free
method to place or receive
necessary phone calls.
.Watch the road. Do not read, take
notes, or look up information on
phones or other electronic devices.
.Designate a front seat passenger to
handle potential distractions.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 231
.Become familiar with vehicle
features before driving, such as
programming favorite radio stations
and adjusting climate control and
seat settings. Program all trip
information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to
the floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier
or restraint.
.Avoid stressful conversations while
driving, whether with a passenger or
on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first step
in driving defensively is to wear the
seat belt. See Seat Belts058.
.Assume that other road users
(pedestrians, bicyclists, and other
drivers) are going to be careless and
make mistakes. Anticipate what
they may do and be ready.
.Allow enough following distance
between you and the driver in front
of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with
impaired driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs
and then driving is very dangerous.
Your reflexes, perceptions,
attentiveness, and judgment can be
affected by even a small amount of
alcohol or drugs. You can have a
(Continued)
Warning (Continued)
serious—or even fatal —collision
if you drive after drinking or taking
drugs.
Do not drive while under the
influence of alcohol or drugs,
or ride with a driver who has been
drinking or is impaired by drugs.
Find alternate transportation home;
or if you are with a group, designate
a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control
a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that
time, a vehicle moving at 100 km/h

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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232 DRIVING AND OPERATING
(60 mph) travels 20 m (66 ft), which
could be a lot of distance in an
emergency.
Helpful braking tips to keep in mind
include:
.Keep enough distance between you
and the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake normally
but do not pump the brakes. Doing so
could make the pedal harder to push
down. If the engine stops, there will
be some power brake assist but it will
be used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the brake
pedal will be harder to push.
Steering
Caution
To avoid damage to the steering
system, do not drive over curbs,
parking barriers, or similar objects
at speeds greater than 3 km/h (Continued)
Caution (Continued)
(1 mph). Use care when driving over
other objects such as lane dividers
and speed bumps. Damage caused
by misuse of the vehicle is not
covered by the vehicle warranty.
Electric Power Steering
This vehicle has electric power
steering. It does not have power
steering fluid. Regular maintenance is
not required. If power steering assist is lost due to a
system malfunction, the vehicle can
be steered, but may require increased
effort.
If the steering assist is used for an
extended period of time while the
vehicle is not moving, power assist
may be reduced.
If the steering wheel is turned until it
reaches the end of its travel, and is
held in that position for an extended
period of time, power steering assist
may be reduced.
Normal use of the power steering
assist should return when the system
cools down.
See your dealer if there is a problem.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a
curve.
.Maintain a reasonable steady speed
through the curve.
.Wait until the vehicle is out of the
curve before accelerating gently into
the straightaway.

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DRIVING AND OPERATING 233
Steering in Emergencies
.There are some situations when
steering around a problem may be
more effective than braking.
.Holding both sides of the steering
wheel allows you to turn
180 degrees without removing
a hand.
.Antilock Brake System (ABS) allows
steering while braking.
Off-Road Recovery
The vehicle's right wheels can drop off
the edge of a road onto the shoulder
while driving. Follow these tips:1. Ease off the accelerator and then,
if there is nothing in the way, steer
the vehicle so that it straddles the
edge of the pavement.
2. Turn the steering wheel about one-eighth of a turn, until the right
front tire contacts the
pavement edge.
3. Turn the steering wheel to go straight down the roadway.
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three
control systems:
.Braking Skid —wheels are not
rolling.
.Steering or Cornering Skid —too
much speed or steering in a curve
causes tires to slip and lose
cornering force.
.Acceleration Skid —too much
throttle causes the driving wheels
to spin. Defensive drivers avoid most skids by
taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the accelerator
pedal and steer the way you want
the vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions.
Stopping distance can be longer and
vehicle control can be affected when
traction is reduced by water, snow,
ice, gravel, or other material on the
road. Learn to recognize warning
clues
—such as enough water, ice,
or packed snow on the road to
make a mirrored surface —and
slow down when you have any
doubt.
.Try to avoid sudden steering,
acceleration, or braking, including
reducing vehicle speed by shifting
to a lower gear. Any sudden changes
could cause the tires to slide.

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DRIVING AND OPERATING 235
{Warning
Many hills are simply too steep for
any vehicle. Driving up hills can
cause the vehicle to stall. Driving
down hills can cause loss of control.
Driving across hills can cause a
rollover. You could be injured or
killed. Do not drive on steep hills.
Before driving on a hill, assess the
steepness, traction, and obstructions.
If the terrain ahead cannot be seen,
get out of the vehicle and walk the hill
before driving further.
When driving on hills:
.Use a low gear and keep a firm grip
on the steering wheel.
.Maintain a slow speed.
.When possible, drive straight up or
down the hill.
.Slow down when approaching the
top of the hill.
.Use headlamps even during the day
to make the vehicle more visible.
{Warning
Driving to the top of a hill at high
speed can cause a crash. There
could be a drop-off, embankment,
cliff, or even another vehicle. You
could be seriously injured or killed.
As you near the top of a hill, slow
down and stay alert.
.Never go downhill forward or
backward with either the
transmission or transfer case in
N (Neutral). The brakes could
overheat and you could lose control.
{Warning
If the vehicle has the two-speed
automatic or electronic transfer
case, shifting the transfer case to
N (Neutral) can cause your vehicle
to roll even if the transmission is in
P (Park). This is because the
N (Neutral) position on the transfer
case overrides the transmission.
You or someone else could be
injured. If leaving the vehicle, set
the parking brake and shift the (Continued)
Warning (Continued)
transmission to P (Park). Shift the
transfer case to any position but
N (Neutral).
.When driving down a hill, keep the
vehicle headed straight down. Use a
low gear because the engine will
work with the brakes to slow the
vehicle and help keep the vehicle
under control.
{Warning
Heavy braking when going down a
hill can cause your brakes to
overheat and fade. This could cause
loss of control and you or others
could be injured or killed. Apply the
brakes lightly when descending a
hill and use a low gear to keep
vehicle speed under control.
If the vehicle stalls on a hill: 1. Apply the brakes to stop the vehicle, and then apply the parking
brake.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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236 DRIVING AND OPERATING
2. Shift into P (Park) and then restartthe engine.
.If driving uphill when the
vehicle stalls, shift to
R (Reverse), release the parking
brake, and back straight down.
.Never try to turn the vehicle
around. If the hill is steep
enough to stall the vehicle, it is
steep enough to cause it to
roll over.
.If you cannot make it up the
hill, back straight down the hill.
.Never back down a hill in
N (Neutral) using only the
brake. The vehicle can roll
backward quickly and you could
lose control.
.If driving downhill when the
vehicle stalls, shift to a lower
gear, release the parking brake,
and drive straight down the hill.
3. If the vehicle cannot be restarted after stalling, set the parking brake,
shift into P (Park), and turn the
vehicle off.
3.1. Leave the vehicle and seek help. 3.2. Stay clear of the path the
vehicle would take if it rolled
downhill.
.Avoid turns that take the vehicle
across the incline of the hill. A hill
that can be driven straight up or
down might be too steep to drive
across. Driving across an incline
puts more weight on the downhill
wheels, which could cause a
downhill slide or a rollover.
.Surface conditions can be a
problem. Loose gravel, muddy spots,
or even wet grass can cause the
tires to slip sideways, downhill.
If the vehicle slips sideways, it can
hit something that will trip it —a
rock, a rut, etc. —and roll over.
.Hidden obstacles can make the
steepness of the incline more
severe. If a rock is driven across
with the uphill wheels, or if the
downhill wheels drop into a rut or
depression, the vehicle can tilt
even more.
.If an incline must be driven across,
and the vehicle starts to slide, turn
downhill. This should help
straighten out the vehicle and
prevent the side slipping.
{Warning
Getting out of the vehicle on the
downhill side when stopped across
an incline is dangerous. If the
vehicle rolls over, you could be
crushed or killed. Always get out on
the uphill side of the vehicle and
stay well clear of the rollover path.
Driving in Mud, Sand, Snow,
or Ice
Use a low gear when driving in mud
—the deeper the mud, the lower the
gear. Keep the vehicle moving to avoid
getting stuck.
Traction changes when driving on
sand. On loose sand, such as on
beaches or sand dunes, the tires tend
to sink into the sand. This affects
steering, accelerating, and braking.
Drive at a reduced speed and avoid
sharp turns or abrupt maneuvers.

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DRIVING AND OPERATING 237
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream and
you and your passengers could
drown. If it is only shallow water, it
can still wash away the ground
from under your tires. Traction
could be lost, and the vehicle could
roll over. Do not drive through
rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the engine
and cause it to stall. Stalling can
occur if the exhaust pipe is under
water. Do not turn off the ignition
when driving through water. If the
exhaust pipe is under water, the
engine will not start. When going
through water, the brakes get wet and
it may take longer to stop. See
“Driving on Wet Roads ”later in this
section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand, have
the brake linings cleaned and checked.
These substances can cause glazing and uneven braking. Check the body
structure, driveline, steering,
suspension, wheels, tires, and exhaust
system for damage and check the fuel
lines and cooling system for any
leakage.
More frequent maintenance service is
required. See the
Maintenance Schedule
0 442.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop
and accelerate. Always drive slower in
these types of driving conditions and
avoid driving through large puddles
and deep-standing or flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick
stop and could cause pulling to one
side. You could lose control of the
vehicle.
(Continued)