display CADILLAC ESCALADE 2021 Workshop Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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164 INFOTAINMENT SYSTEM
Finding a Station
Seeking a Station
From the AM or FM active source
page, touch
7or6to seek for the
previous or next strong station. Touch
Hto save the station as a favorite.
Manual Tune
Touch#to display the Manual
Tune screen. Manual tuning can be done by:
.Touch7or6.
.Turn the Primary Knob on the
infotainment controls.
.Place a finger on the infotainment
display and swipe right or left.
Touch
Hto save the tuned station as
a favorite.
Stations
Touch!to list all available stations
or select Categories at the top of the
list to access the categories list. The
list contains categories associated
with the AM or FM stations. Touch a
category name to display a list of
stations for that category. Touching a
station from the list will tune the
radio to that station. Touch
Hto save the selected station
as a favorite.
Audio Settings
From the AM or FM audio source
main page, touch
*to display the
following:
.Front Passenger Volume
.Sound
.Adaptive Volume
.HD Radio
.RDS
.Manage Phones
.Metadata Corrector
.Reset Music Index
.Lighting Effect
Front Passenger Volume
This setting allows the front seat
passengers to adjust the audio volume
of their headrest speakers
independently from the cabin volume.
Sound
Select and the following may display:
Equalizer : Touch to adjust Bass,
Midrange, and Treble, using the
options on the infotainment display.

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Fade/Balance :Touch to adjust by
using the controls on the
infotainment display.
Sound Mode : Touch to select Front
or Rear and to adjust Surround or
Surround 3D.
Adaptive Volume
This feature will automatically adjust
the audio volume based on vehicle
speed and road noise.
Touch Off or On.
HD Radio
Enhances AM and FM radio with
digital channels for better sound
quality and information.
Touch Off or On.
RDS
Radio Data System (RDS) displays
information about the currently
playing radio content such as song or
program name.
Touch Off or On. Manage Phones
Select to manage the vehicles phone
connections such as Near Field
Communication (NFC) pairing or
Bluetooth pairing.
Metadata Corrector
This feature, when on, will add and
correct information associated with
the media files on connected devices.
Touch Off or On.
Reset Music Index
Select to clear the metadata from the
connected USB devices.
Lighting Effect
This feature animates the radio
background in the color associated
with the currently playing content.
Touch Off or On.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites. Favorites are stored by touching
H.
This will highlight indicating that it is
now saved as a favorite.
HD Radio Technology
If equipped, HD Radio is a free service
with features such as digital quality
sound, more stations available on a
single frequency such as HD2 and
HD3, and display information such as
artist and song title.
From the Now Playing display, touch
the HD Radio icon to turn HD on
or off.
Station Access
To access HD Radio stations:
1. Tune the radio to the station. If HD Radio is turned on and the station
is broadcasting in HD Radio, the
radio will automatically tune to the
HD version of the current channel
(HD1) after several seconds. The
radio will also display icons
representing additional channels
(HD2, ...HD8), that may be
available. When the radio

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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successfully tunes to a HD station,
the HD logo will display and digital
audio will play.
2. Touch the display arrows or swipe the coverf low left/right to tune to
the previous or next HD Radio
station.
There may be a delay before the
station starts playing.
The HD Radio station number is
indicated next to the HD logo.
HD Radio stations can be saved as
favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.
Volume Change, Audio Skip, Echo,
Digital Audio Lost : Station signal
strength may be weak, the station is
out of range, or the station may be
out of alignment. Verify proper
reception on another station. If the HD Radio signal weakens while
listening to HD1, the radio will
automatically switch to the analog
version of the radio station.
If the HD Radio signal loses reception
while listening to stations HD2 to
HD8, the radio mutes until the signal
can be recovered or until the station is
changed.
HD Radio can be disabled if driving in
a weak signal area. Touch HD Radio
On/Off to toggle HD Radio reception
on and off.
Radio Data System (RDS)
If equipped, RDS features are available
for use only on FM stations that
broadcast RDS information. With RDS,
the radio can:
.Group stations by Category (i.e.,
Program Type) such as Rock, Jazz,
Classical, etc.
.Display messages from radio
stations.
This system relies on receiving
specific information from these
stations and only works when the
information is available. It is possible that a radio station could broadcast
incorrect information that causes the
radio features to work improperly.
If this happens, contact the radio
station.
When information is broadcast from a
RDS station, the station name or call
letters display on the audio screen.
Radio text supporting the currently
playing broadcast may also appear.
Satellite Radio
SiriusXM Radio Service
If equipped, vehicles with a valid
SiriusXM radio subscription can
receive SiriusXM programming.
SiriusXM radio has a wide variety of
programming and commercial-free
music, coast to coast, in digital-quality
sound. In the U.S., see
www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call
1-877-438-9677.
When SiriusXM is active, the channel
name, number, song title, and artist
appear on the display.

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SiriusXM with 360L
SiriusXM with 360L interface has
enhanced in-vehicle listening
experience for subscribers. The
experience now offers more categories
and system learned recommendations
toward discovering more personalized
content.
To use the full SiriusXM 360L
program, including streaming content
and listening recommendations,
OnStar Connected Access is required.
Connected vehicle services vary by
model and require a complete working
electrical system, cell reception, and
GPS signal. An active connected plan
is required.
Reference the SiriusXM user guide for
use and subscription information.
Finding a Channel
Seeking a Channel
From the SiriusXM active source page,
touch
SCH or CHTto seek for the
previous or next channel. Touch
H
to save the channel as a favorite.
Browsing Categories
Touch
(to show the following
categories:
.For You
.Music
.Sports
.News
.Talk
Touching a category will show the
channels associated with that
category. Direct Tune
Access Direct Tune by touching)to
bring up the keypad. Navigate through
all channels using
SCH or CHTon
the Direct Tune display. Directly enter
a channel using the keypad and touch
GO. When a new channel is entered,
the information about that channel
displays on the right side. This
information will update with each new
channel. Touch
Hto save the
channel as a favorite.
Favorites
From the active audio source page,
choose
qFavorites from the list at
the left side to display a list of audio
favorites.

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Favorites are stored by touchingH.
This will highlight indicating that it is
now saved as a favorite.
User Settings
From the SiriusXM source main page,
touch
%to display the following:
.Audio Settings
.Listener Options
.Account Information
Audio Settings
Touch
*to display the Audio
Settings menu. See “Audio Settings”in
AM-FM Radio 0163.
Listener Options
Select and the following may display:
SiriusXM Favorites : Touch to show
XM favorite channels.
History : Touch to show history of
channels.
Listener Settings : Touch to hide
explicit language channels and
content, start songs at the beginning
when tuning a music channel, or reset
the listening history. Account Information
Select to show the XM account
information.
Radio Reception
Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.
FM
FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio
Service provides digital radio
reception. Tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.
Some cellular services may interfere
with SXM reception causing loss of
signal.
Mobile Device Usage
Mobile device usage, such as making
or receiving calls, charging, or just
having the mobile device on may
cause static interference in the radio.
Unplug the mobile device or turn it
off if this happens.
Multi-Band Antenna
The roof antenna may be used for
radio, navigation, and OnStar,
depending on the equipped options.
Keep clear of obstructions for clear

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Use the following when playing an
active USB source:
p:Touch to play the current media
source.
j: Touch to pause playback of the
current media source.
7:
.Touch to seek the beginning of the
current or previous track.
.Touch and hold to reverse quickly
through playback. Release to return
to playing speed. Elapsed time
displays.
6:
.Touch to seek the next track.
.Touch and hold to advance quickly
through playback. Release to return
to playing speed. Elapsed time
displays.
Shuff le : Touch the shuffle icon to
play music in random order.
USB Sound Menu
See “Infotainment System Sound
Menu ”under AM-FM Radio 0163. USB Browse Menu
When a list of songs, albums, artists,
or other types of media displays, the
up and down arrows and A-Z appear
on the left side. Select A-Z to view a
display that will show all letters of the
alphabet and select the letter to go to.
Touch the up and down arrows to
move the list up and down.
Touch Browse and the following may
display:
Playlists:
1. Touch to view the playlists stored on the USB.
2. Touch a playlist to view the list of all songs in that playlist.
3. Touch a song from the list to begin playback.
Supported playlist extensions are m3u
and pls.
Artists: 1. Touch to view the list of artists stored on the USB.
2. Touch an artist name to view a list of all albums by the artist. 3. To select a song, touch All Songs or
touch an album and then touch a
song from the list.
Songs: 1. Touch to display a list of all songs on the USB.
2. To begin playback, touch a song from the list.
Albums: 1. Touch to view the albums on the USB.
2. Touch the album to view a list of all songs on the album.
3. Touch a song from the list to begin playback.
Genres: 1. Touch to view the genres on the USB.
2. Touch a genre to view a list of artists.
3. Touch an artist to view albums by that artist.
4. Touch an album to view songs on the album.
5. Touch a song to start playback.

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Composers:1. Touch to view the composers on the USB.
2. Touch a Composer to view a list of albums by that composer.
3. Touch an album or All Songs to view a list of songs.
4. Touch a song from the list to begin playback.
Folders: 1. Touch to view the directories on the USB.
2. Touch a folder to view a list of all files.
3. Touch a file from the list to begin playback.
Podcasts : Touch to view the podcasts
on the connected Apple device and
get a list of podcast episodes.
Audiobooks:
1. Touch to view the audiobooks stored on the Apple device.
2. Touch an audiobook to get a list of chapters.
3. Touch the chapter from the list to begin playback. File System and Naming
File systems supported by the USB
may include:
.FAT32
.NTFS
.HFS+
The songs, artists, albums, and genres
are taken from the file’s song
information and are only displayed if
present. The radio displays the file
name as the track name if the song
information is not available.
Supported Apple Devices
To view supported devices, see
my.cadillac.com/learn.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering wheel
mute control is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth
(Pairing and Using a Phone) 0197 or
Bluetooth (Overview) 0196 for help
pairing a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no volume
is present, check the volume setting
on both your mobile device and the
infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list
on the left of the display or by
touching the More option and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth
from the recent sources list on the
left of the display.

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Bluetooth Sound Menu
See“Infotainment System Sound
Menu ”under AM-FM Radio 0163.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch Bluetooth.
3. Touch Devices to add or delete devices.
When touching Bluetooth, the radio
may not be able to launch the audio
player on the connected device to
start playing. When the vehicle is not
moving, use the mobile device to
begin playback.
All devices launch audio differently.
When selecting Bluetooth as a source,
the radio may show as paused on the
display. Press play on the device or
touch
pon the display to begin
playback.
Browse functionality will be provided
where supported by the Bluetooth
device. This media content will not be
part of the MyMedia source mode. Some smartphones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see
my.cadillac.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets,
and laptops, can be connected to
high-speed Internet through the
vehicle’s built-in Wi-Fi hotspot.
Call 1-888-4ONSTAR (1-888-466-7827)
to connect to an OnStar Advisor for
assistance. See www.onstar.com for
vehicle availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. Most
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home
Page. App updates require a
corresponding service plan. Features
vary by region and model. Features
are subject to change. For more
information, see my.cadillac.com/learn
or press
Q.
Services
The Services tab displays the default
view for the app. Use this page to
launch the available OnStar services.
Touch a service to open its display.
Touch Wi-Fi to launch the
connections manager. Advisor Call,
Account, and Help are the other tiled
options.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the

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upper right corner of the screen does
not end the call, but returns to the
previous screen.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.
Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as——. The call
advisor call icon will be active even if
there is no active account.
Help
Selecting Help is the same as pressing
>. See OnStar Overview 0471.
Rear Seat Infotainment
Rear Seat Infotainment
(RSI) System
If equipped, the system includes two
rear USB-C ports, two HDMI inputs,
and two wireless headphones.
The RSI system may not operate
properly until the temperature is
above −20 °C (−4 °F) and below 55 °C
(131 °F).
System Operation
The video screens are in back of the
driver and front passenger seats.
To use:
1. Touch either screen to Power On and view the Home screen.
2. Select from the Watch, Listen or Navigate menus.
If Remember Screen Power Status was
selected in the settings, the screens
will return to the same Power Status
as when the vehicle was turned off.
See “Remember Screen Power Status ”
later in this section.
Sources
Watch sources include:
.USB Video
.HDMI 1
.HDMI 2
.Miracast
Listen Sources include USB Music files
from a USB drive.
USB Video
Touch USB Video and the most recent
viewed USB video will begin playback
from the last played position. Recently
played videos are also available from
the Watch Menu. During playback,
Browse may be selected to search
additional available USB videos. For a
newly inserted device, the Browse
menu is immediately available.

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When playing a video, the playback
controls are available during the first
few moments. The Playback Controls
can be re-displayed by touching the
screen at any time. Playback controls
include Home, Headphones, Browse,
Previous, Play/Pause, Next, and Share.
Playback controls include:
.{(Home): Touch{to return to
the RSI Home selection screen.
.X(Headphones): TouchXto
access the bluetooth headphone
setup menu.
.Browse: Touch Browse to display a
menu of the videos available from
connected USB drives.
.Previous/Next: Touch7or6to
select the previous or next video on
the current media.
.porj(Play or Pause): Touchpto
play or touch
jto pause a video.
.Share: Touch Share to allow the
other RSI screen to view the same
content.
HDMI Input
An HDMI cable is required to connect
an HDMI device to the RSI hub. The
RSI HDMI inputs allow connection to
video games, disc players, cameras,
smartphones, tablets, streaming
devices and A/V dongles that have
HDMI (version 1.4a) outputs.
Miracast
The RSI Wi-Fi supports Miracast to
display smart devices directly on the
rear seat infotainment screens.
Miracast will only support one device
at a time. Your smart device must
support Miracast, Screen Mirroring,
or Android Wireless Display.
Apple does not support the Miracast
standard. Placement for Optimal Performance
The RSI Wi-Fi antenna is in the right
RSI display. The smart device
connection is stronger when it is near
the Wi-Fi antenna.
If the network is not operating at its
maximum effectiveness, try the
following:
.Disconnect the smart device from
any other connected network to
improve the audio/video
performance.
.Switch the band. While in any Wi-Fi
screen, select Menu, then select
Switch Band to access a band that
is available. Some marketing regions
will only support 2.4 GHz.
Operation
From the Home Menu, select Miracast
to connect to an Android device or to
view the other screen that is already
connected through Wi-Fi. 1. Make sure the Android smart device Wi-Fi is enabled.
2. From the Android smart device, enter the Miracast, Screen
Mirroring or Android Wireless
Display application.