service CADILLAC ESCALADE 2021 Workshop Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
238 DRIVING AND OPERATING
Warning (Continued)
After driving through a large puddle
of water or a car/vehicle wash,
lightly apply the brake pedal until
the brakes work normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be very
cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can
build up under the vehicle's tires so
they actually ride on the water. This
can happen if the road is wet enough
and you are going fast enough. When
the vehicle is hydroplaning, it has
little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
.Pass with caution.
.Keep windshield wiping equipment
in good shape.
.Keep the windshield washer fluid
reservoir filled.
.Have good tires with proper tread
depth. SeeTires0393.
.Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving on
flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
.Check all fluid levels and brakes,
tires, and cooling system.
.Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the vehicle
on a long downhill slope can cause
brake overheating, can reduce brake
performance, and could result in a
loss of braking. Shift the
transmission to a lower gear to let
the engine assist the brakes on a
steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or
with the ignition off is dangerous.
This can cause overheating of the
brakes and loss of steering assist.
Always have the engine running
and the vehicle in gear.
.Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the center line.
.Be alert on top of hills; something
could be in your lane (e.g., stalled
car, crash).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 239
.Pay attention to special road signs
(e.g., falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the
road creates less traction or grip, so
drive carefully. Wet ice can occur at
about 0 °C (32 °F) when freezing rain
begins to fall. Avoid driving on wet ice
or in freezing rain until roads can be
treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick.
.Turn on Traction Control. See
Traction Control/Electronic Stability
Control0264.
.Antilock Brake System (ABS)
improves vehicle stability during
hard stops, but the brakes should be applied sooner than when on dry
pavement. See
Antilock Brake System
(ABS) 0261.
.Allow greater following distance and
watch for slippery spots. Icy patches
can occur on otherwise clear roads
in shaded areas. The surface of a
curve or an overpass can remain icy
when the surrounding roads are
clear. Avoid sudden steering
maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stay with the vehicle unless there is
help nearby. If possible, use Roadside
Assistance. See Roadside Service 0462.
To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning
flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may cause
exhaust gases to get inside. Engine
(Continued)
Warning (Continued)
exhaust contains carbon monoxide
(CO), which cannot be seen or
smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking
the exhaust pipe.
.Open a window about 5 cm (2 in)
on the vehicle side that is away
from the wind, to bring in
fresh air.
.Fully open the air outlets on or
under the instrument panel.
.Adjust the climate control
system to circulate the air inside
the vehicle and set the fan speed
to the highest setting. See
“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0250.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 245
Caution (Continued)
.Do not tow a trailer during
break-in. SeeTrailer Towing 0334
for the trailer towing capabilities
of the vehicle and more
information.
Following break-in, engine speed
and load can be gradually
increased.
Ignition Positions
Vehicles equipped with Keyless Access
have pushbutton starting. The Remote Key must be in the
vehicle for the system to operate.
If the pushbutton start is not working,
the vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation
0 7.
To shift out of P (Park), the ignition
must be on or in Service Mode, and
the brake pedal must be applied.
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
Stopping the Engine/LOCK/OFF (No
Indicator Lights) : When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0248. If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the message
SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition system will turn off.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with the
wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may deplete power
assist, requiring increased brake
pedal force.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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246 DRIVING AND OPERATING
2. Shift the vehicle to N (Neutral).This can be done while the vehicle
is moving. After shifting to
N (Neutral), firmly apply the brakes
and steer the vehicle to a safe
location.
3. Come to a complete stop.
4. Hold the brake pedal down and shift to P (Park). The shift lever
must be in P (Park) to turn the
ignition off.
5. Continue to hold the brake pedal down.
6. Set the parking brake. See Electric
Parking Brake 0261.
7. Press ENGINE START/STOP once to turn the ignition off.
8. Release the brake pedal.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/STOP
for longer than two seconds, or press
twice in five seconds.
ACC/ACCESSORY (Amber Indicator
Light) : This mode allows some
electrical accessories to be used when
the engine is off. With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes
to prevent battery rundown.
ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and the
brake pedal applied, pressing the
button once will turn the ignition on.
Once engine cranking begins, release
the button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0246.
Service Mode
This power mode is available for
service and diagnostics, and to verify
the proper operation of the
malfunction indicator lamp as may be
required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they do
when the ignition is on, but the vehicle will not be able to be driven.
The engine will not start in Service
Mode. Press the button again to turn
the ignition off.
Starting the Engine
If the vehicle has a diesel engine, see
the Duramax diesel supplement.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment
0360.
Shift the vehicle into P (Park) or
N (Neutral). To restart the engine
when the vehicle is already moving,
use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 249
2. Press the button on top of the shiftlever to shift into P (Park). See
Automatic Transmission 0251.
3. The P indicator on the shift lever will turn red when the vehicle is in
P (Park).
Leaving the Vehicle with the
Engine Running
{Warning
It can be dangerous to leave the
vehicle with the engine running.
It could overheat and catch fire.
It is dangerous to get out of the
vehicle if the vehicle is not in
P (Park) with the parking brake set.
The vehicle can roll.
Do not leave the vehicle when
the engine is running. If you have
left the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
(Continued)
Warning (Continued)
shift to P (Park). SeeShifting Into
Park 0248. If you are towing a
trailer, see Driving Characteristics
and Towing Tips 0330.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the parking
brake is set before you leave it.
Shifting out of Park
This vehicle is equipped with an
electronic transmission. The shift lock
release button is designed to prevent
inadvertent shifting out of P (Park)
unless the ignition is on, the brake
pedal is applied, and the shift lock
release button is pressed.
The shift lock control is always
functional except in the case of an
uncharged or low voltage (less than
9-volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0425. To shift out of P (Park):
1. Ensure the engine is running.
2. Apply the brake pedal.
3. Press and hold the shift lock release button.
4. Move the shift lever to the desired position.
5. The P indicator will turn white and the gear indicator on the shift lever
will turn red when the vehicle is no
longer in P (Park).
6. After releasing the shift lever, it will return to the center position.
If the vehicle cannot be shifted from
P (Park), a Driver Information
Center (DIC) message, such as
CONDITIONS NOT CORRECT FOR
SHIFT, will be displayed. Ensure the
ignition is on, the engine is running,
and the brake pedal is applied. If the
vehicle still will not shift out of
P (Park), see your dealer for service.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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252 DRIVING AND OPERATING
{Warning
It is dangerous to get out of the
vehicle if the transmission is not in
P (Park) with the parking brake set.
The vehicle can roll.
Do not leave the vehicle when the
engine is running. If the engine has
been left running, the vehicle can
move suddenly. You or others could
be injured. To be sure the vehicle
will not move, even when on fairly
level ground, always set the parking
brake and place the transmission
into P (Park). SeeShifting Into Park
0 248 and
Electric Parking Brake 0261.
This vehicle is equipped with an
electronic controlled transmission.
The shift lock release button is
designed to prevent inadvertent
shifting out of P (Park) unless the
ignition is on, the brake pedal is
applied, and the shift lock release
button is pressed.
When the vehicle is stopped, press
ENGINE START/STOP to turn off the
vehicle. The transmission will shift to
P (Park) automatically, unless the
vehicle is in N (Neutral). See “Car
Wash Mode ”later in this section.
The vehicle will not shift into P (Park)
if it is moving too fast. Stop the
vehicle and shift into P (Park). To shift in and out of P (Park), see
Shifting Into Park
0248 and
Shifting out of Park 0249.
Service Shift Lever Message
If the message SERVICE SHIFTER SEE
OWNER’S MANUAL appears in the
Driver Information Center (DIC), the
shift lever needs service. Have the
vehicle serviced as soon as possible.
If the vehicle is automatically shifting
into P (Park), check to see if the
P (Park) button on top of the shift
lever is stuck. To operate the vehicle,
hold the shift lever in the desired gear,
R (Reverse) or D (Drive), until vehicle
speed exceeds 15 km/h (10 mph), then
release the shift lever.
R : Use this gear to back up.
If the vehicle is shifted from either
R (Reverse) to D (Drive) or L (Low),
or L (Low) or D (Drive) to R (Reverse)
while the speed is too high, the
vehicle will shift to N (Neutral).
Reduce the vehicle speed and try the
shift again.
To shift into R (Reverse): 1. Bring the vehicle to a complete stop.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 261
Brakes
Electric Brake Boost
Vehicles equipped with electric brake
boost have hydraulic brake circuits
that are electronically controlled when
the brake pedal is applied during
normal operation. The system
performs routine tests and turns off
within a few minutes after the vehicle
is turned off. Noise may be heard
during this time. If the brake pedal is
pressed during the tests or when the
electric brake boost system is off, a
noticeable change in pedal force and
travel may be felt. This is normal.
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while braking hard.
If there is a problem with ABS, this
warning light stays on. SeeAntilock
Brake System (ABS) Warning Light
0 125.
ABS does not change the time needed
to get a foot on the brake pedal and
does not always decrease stopping
distance. If you get too close to the
vehicle ahead, there will not be
enough time to apply the brakes if
that vehicle suddenly slows or stops.
Always leave enough room ahead to
stop, even with ABS.
Using ABS
Do not pump the brakes. Just hold the
brake pedal down firmly. Hearing and
feeling ABS operate is normal.
Braking in Emergencies
ABS allows steering and braking at the
same time. In many emergencies,
steering can help even more than
braking.
Electric Parking Brake
The Electric Parking Brake (EPB) can
always be applied, even if the vehicle
is off. In case of insufficient electrical
power, the EPB cannot be applied or
released. To prevent draining the
battery, avoid unnecessary repeated
cycles of the EPB.
The system has a red parking brake
status light and an amber service
parking brake warning light. See
Electric Parking Brake Light 0124 and
Service Electric Parking Brake Light
0 125. There are also parking
brake-related Driver Information
Center (DIC) messages.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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262 DRIVING AND OPERATING
Before leaving the vehicle, check the
red parking brake status light to
ensure that the parking brake is
applied.
EPB Apply
To apply the EPB:1. Be sure the vehicle is at a complete stop.
2. Press the EPB switch momentarily.
The red parking brake status light will
flash and then stay on once the EPB is
fully applied. If the red parking brake
status light flashes continuously, then
the EPB is only partially applied or
there is a problem with the EPB.
A DIC message will display. Release
the EPB and try to apply it again.
If the light does not come on, or keeps
flashing, have the vehicle serviced. Do
not drive the vehicle if the red parking
brake status light is flashing. See your
dealer.
If the amber service parking brake
warning light is on, press the EPB
switch. Continue to hold the switch
until the red parking brake status light remains on. If the amber service
parking brake warning light is on, see
your dealer.
If the EPB is applied while the vehicle
is moving, the vehicle will decelerate
as long as the switch is pressed. If the
switch is pressed until the vehicle
comes to a stop, the EPB will remain
applied.
The vehicle may automatically apply
the EPB in some situations when the
vehicle is not moving. This is normal,
and is done to periodically check the
correct operation of the EPB system,
or at the request of other safety
functions that utilize the EPB.
If the EPB fails to apply, block the rear
wheels to prevent vehicle movement.
EPB Release
To release the EPB:
1. Turn the ignition on or to ACC/ ACCESSORY.
2. Apply and hold the brake pedal.
3. Press the EPB switch momentarily.
The EPB is released when the red
parking brake status light is off. If the amber service parking brake
warning light is on, release the EPB by
pressing and holding the EPB switch.
Continue to hold the switch until the
red parking brake status light is off.
If either light stays on after release is
attempted, see your dealer.
Caution
Driving with the parking brake on
can overheat the brake system and
cause premature wear or damage to
brake system parts. Make sure that
the parking brake is fully released
and the brake warning light is off
before driving.
If you are towing a trailer and parking
on a hill, see Driving Characteristics
and Towing Tips 0330.
Automatic EPB Release
The EPB will automatically release if
the vehicle is running, placed into
gear, and an attempt is made to drive
away. Avoid rapid acceleration when
the EPB is applied, to preserve parking
brake lining life.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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270 DRIVING AND OPERATING
Increased Height
Increased Height is 25 mm (1 in)
higher than Normal Height. This ride
height raises the vehicle for off-road
use, allows for higher speeds than
Maximum Height, and is only
available with specific optional
content.
Increased Height can be selected in
the Ride Height Menu while vehicle
speed is less than 80 km/h (50 mph).
If vehicle speed exceeds 80 km/h
(50 mph), the vehicle will
automatically lower to Normal Height.
Off-Road Driver Mode and Terrain
Driver Mode will automatically set
Increased Height when vehicle speed
is less than 80 km/h (50 mph).
If vehicle speed exceeds 80 km/h
(50 mph), the vehicle will lower to
Normal Height. Normal Height will be
maintained until vehicle speed is
slowed to less than 16 km/h (10 mph)
and then the vehicle will
automatically raise back to Increased
Height.The vehicle will automatically lower
from Increased Height to Normal
Height to provide improved stability if
aggressive maneuvers are detected.
Maximum Height
Maximum Height is 50 mm (2 in)
higher than Normal Height. This ride
height raises the vehicle for off-road
use and is only available with specific
optional content.
To raise the vehicle to Maximum
Height, first shift the transfer case to
4
n. Once the transfer case is in 4n
and vehicle speed is less than
48 km/hr (30 mph), select Maximum
Height in the Ride Height Menu.
If vehicle speed exceeds 48 km/h, the
vehicle will automatically lower to
Increased Height.
The vehicle will automatically lower
from Maximum Height to Normal
Height to provide improved stability if
aggressive maneuvers are detected.
Aerodynamic Height
Aerodynamic Height is 20 mm
(0.75 in) lower than Normal Height.
This ride height lowers the vehicle at
higher vehicle speeds to improve
aerodynamics.
The vehicle will lower to Aerodynamic
Height when vehicle speed exceeds
105 km/h (65 mph) for a period of
time. The vehicle will raise to Normal
Height when the vehicle slows to less
than 48 km/h (30 mph).
Aerodynamic Height is automatically
disabled when a trailer is connected to
the vehicle or Tow/Haul Driver Mode
is active.
Suspension Modes
The air suspension has two special
modes, Service Mode and Alignment
Mode, located in the infotainment
screen under Settings/Vehicle/
Suspension.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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DRIVING AND OPERATING 271
Service Mode
Service Mode will disable all air
suspension operation including raising
and lowering the vehicle and
operation of the air compressor. This
mode is useful when the vehicle is
being towed on a flat bed or when any
work under the vehicle is being
performed.
Service Mode is automatically enabled
when the vehicle is put on a hoist or a
floor jack is used to raise a corner.
Service Mode automatically disables
when vehicle speed exceeds 16 km/h
(10 mph).
Alignment Mode
Alignment Mode will optimize the
vehicle height to provide the most
accurate wheel alignment. This mode
should be enabled once the vehicle is
driven onto the alignment station.
To enable Alignment Mode, ensure
the vehicle is at Normal Height and
shift the vehicle to Neutral. Alignment
Mode automatically disables when
vehicle speed exceeds 16 km/h
(10 mph).Air Suspension Operation with
Door(s) or Hood Open
The air suspension will temporarily
suspend all height changes while the
hood or any door is open.
System Over-Temperature
If the air suspension is under heavy
use, the system may temporarily
suspend all height changes to allow
compressor cooldown. When this
occurs and a height change is
requested, a
‘Leveling System
Unavailable’ message will be displayed
in the instrument cluster.
Suspension Lowered for Stability
In the event of a loss of Electronic
Stability Control, the air suspension
will lower the vehicle at higher speeds
to provide increased stability. This will
be accompanied by a ‘Vehicle
Lowering for Stability’ message in the
instrument cluster.
Excessive Vehicle Loading
If the air suspension detects excessive
vehicle loading, it will not raise above
Normal Height. Air Suspension Service
If a
‘Service Leveling System’ message
is displayed in the instrument cluster,
see your authorized dealer
immediately.
Cruise Control
{
Warning
Cruise control can be dangerous
where you cannot drive safely at a
steady speed. Do not use cruise
control on winding roads or in
heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause
excessive wheel slip, and you could
lose control. Do not use cruise
control on slippery roads.
If equipped with cruise control, a
speed of about 40 km/h (25 mph) or
more can be maintained without
keeping your foot on the accelerator.
Cruise control does not work at speeds
below about 40 km/h (25 mph).