towing CADILLAC ESCALADE ESV 2008 Owner's Guide

Cadillac Technician Roadside Service
(U.S. only) Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Calling for Assistance For prompt and efficient assistance when calling, please
provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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If you need roadside assistance, call GM Roadside
Assistance. See Roadside Service on page 7-6 for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable. Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
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RRadio Frequency Identication (RFID), Privacy .... 7-17
Radios .......................................................... 3-70
Radio(s) ........................................................ 3-72
Radios
Navigation/Radio System, see Navigation
Manual ................................................... 3-95
Rear Seat Audio ........................................ 3-104
Reception ................................................. 3-108
Setting the Clock ......................................... 3-71
Theft-Deterrent .......................................... 3-106
Rainsense™ II Wipers ..................................... 3-10
Reading Lamps .............................................. 3-22
Rear Air Conditioning and Heating System and
Electronic Climate Controls ........................... 3-31
Rear Axle ...................................................... 5-46
Rear Door Security Locks ................................ 2-11
Rear Heated Seats ......................................... 1-10
Rear Seat Armrest .......................................... 2-62
Rear Seat Audio (RSA) .................................. 3-104
Rear Seat Entertainment System ....................... 3-95
Rear Side Window Antenna ............................ 3-109
Rear Storage Area .......................................... 2-62
Rear Windshield Washer/Wiper ......................... 3-12
Rearview Mirror, Automatic Dimming with
OnStar ®
, Compass and Temperature
Display ...................................................... 2-43
Reclining Seatbacks, Power ............................... 1-7 Recommended Fluids and Lubricants ................. 6-13
Recovery Hooks ............................................. 4-34
Recreational Vehicle Towing ............................. 4-42
Remote Keyless Entry (RKE) System .................. 2-4
Remote Keyless Entry (RKE) System,
Operation ..................................................... 2-4
Remote Vehicle Start ........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire .................................................. 5-85
Removing the Spare Tire and Tools ................... 5-80
Replacement Bulbs ......................................... 5-53
Replacement Parts, Maintenance ...................... 6-15
Reporting Safety Defects
Canadian Government .................................. 7-13
General Motors ........................................... 7-14
United States Government ............................ 7-13
Restraint System Check
Checking the Restraint Systems .................... 1-92
Replacing Restraint System Parts
After a Crash .......................................... 1-93
Retained Accessory Power (RAP) ...................... 2-26
Road Sensing Suspension ................................. 4-6
Roadside
Service ........................................................ 7-6
Rocking Your Vehicle to Get it Out .................... 4-34
Routing, Engine Drive Belt ............................... 6-16
Running Boards, Power ................................... 2-17
Running the Engine While Parked ..................... 2-40
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Tires (cont.)
Inspection and Rotation ................................ 5-69
Installing the Spare Tire ................................ 5-85
Pressure Monitor Operation ........................... 5-65
Pressure Monitor System .............................. 5-64
Removing the Flat Tire ................................. 5-85
Removing the Spare Tire and Tools ............... 5-80
Secondary Latch System .............................. 5-90
Spare Tire .................................................. 5-98
Storing a Flat or Spare Tire and Tools ............ 5-94
Tire Sidewall Labeling .................................. 5-57
Tire Terminology and Denitions .................... 5-59
Uniform Tire Quality Grading ......................... 5-74
Wheel Alignment and Tire Balance ................. 5-75
Wheel Replacement ..................................... 5-76
When It Is Time for New Tires ...................... 5-71
Tow/Haul Mode ............................................... 2-34
Tow/Haul Mode Light ....................................... 3-47
Towing
Recreational Vehicle ..................................... 4-42
Towing a Trailer .......................................... 4-44
Your Vehicle ............................................... 4-41 Traction
Locking Differential ........................................ 4-5
Road Sensing Suspension .............................. 4-6
StabiliTrak ®
System ....................................... 4-6
Trailer
Recommendations ....................................... 4-57
Transmission
Fluid, Automatic ........................................... 5-20
Transmission Operation, Automatic .................... 2-30
Trip Odometer ................................................ 3-35
Turn and Lane-Change Signals .......................... 3-8
Turn Signal/Multifunction Lever ........................... 3-7
U Ultrasonic Rear Parking Assist (URPA) ............... 2-48
Uniform Tire Quality Grading ............................ 5-74
Universal Home Remote System ....................... 2-53
Operation ................................................... 2-54
Using this Manual ............................................... iii
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