26 p CHEVROLET EXPRESS 2020 Get To Know Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2020, Model line: EXPRESS, Model: CHEVROLET EXPRESS 2020Pages: 356, PDF Size: 5.7 MB
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information displays on the bottom
line. When information is not
available, NO INFO displays.
f:Turn to select MP3s on the CD
currently playing.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV : Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume and the elapsed
time of the file displays. Release
s
REV to resume playing.
\FWD : Press and hold to
advance playback quickly. Sound is
heard at a reduced volume and the
elapsed time of the file displays.
Release
\FWD to resume playing.
The elapsed time of the file
displays.
S c:Press the softkey below the
S ctab to go to the first track in
the previous folder.
c T:Press the softkey below the
c Ttab to go to the first track in
the next folder.
RDM : For Radios with CD/MP3.
Press to listen to tracks in random,
rather than sequential order.
To use random:
1. Press the softkey under the RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.
h:Press the softkey below the
htab to play the files in order by
artist or album.
The player scans the disc to sort the
files by artist and album ID3 tag
information. It can take several
minutes to scan the disc depending
on the number of files on the disc.
The radio may begin playing while it
is scanning in the background. When the scan is finished, the disc
begins playing files in order by
artist. The current artist playing is
shown on the second line of the
display. Once all songs by that artist
are played, the player moves to the
next artist in alphabetical order and
begins playing files by that artist.
To listen to files by another artist,
press the softkey below either arrow
tab. The disc goes to the next or
previous artist in alphabetical order.
Continue pressing either softkey
below the arrow tab until the desired
artist displays.
To change from playback by artist to
playback by album:
1. Press the softkey below the Sort By tab.
2. Press one of the softkeys below the Album tab from the
sort screen.
3. Press the softkey below the Back tab to return to the main
music navigator screen.
The album name displays on the
second line between the arrows,
and songs from the current album
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begin to play. Once all songs from
that album have played, the player
moves to the next album in
alphabetical order on the CD and
begins playing MP3s from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC :If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD. .
The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side can connect
to an external audio device such as
an iPod, MP3 player, or CD player
for use as another source for audio
listening. This input jack is not an
audio output; do not plug
headphones into the front auxiliary
input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving 0152 for more
information on driver distraction. To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:
Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from
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the connected portable audio player.
If a portable audio player is not
connected,“No Input Device Found”
displays.
SRCE : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
Press to play a CD when a portable
audio device is playing. Press again
and the system begins playing
audio from the connected portable
audio player. If a portable audio
player is not connected, “No Input
Device Found” displays.
Using the USB Port
Radios with a USB port can control
a USB storage device or an iPod
using the radio buttons and knobs.
See“Playing an MP3” inCD Player
0 126 for information about how to
connect and control a USB storage
device or an iPod. USB Support
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.If equipped, the USB port is on the
instrument panel and uses the
USB 2.0 standard.
USB-Supported Devices
.
USB flash drive
. Portable USB hard drive
. Fifth generation or later iPod
. iPod nano
. iPod touch
. iPod classic
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying the iPod, go
to www.apple.com/support.
Radios that have a USB port can
play .mp3 and .wma files that are
stored on a USB storage device as
well as AAC files that are stored on
an iPod.
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USB-Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16.
. FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works,
“OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the infotainment display.
The iPod music appears on the
infotainment display and begins
playing.
The iPod charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. When the vehicle is
turned off, the iPod automatically
powers off and will not charge or
draw power from the vehicle's
battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See “Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and can
display song information on the
infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV : Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume. Release
sREV
to resume playing. The elapsed time
of the file displays.
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\FWD :Press and hold to
advance playback quickly. Sound is
heard at a reduced volume. Release
\FWD to resume playing. The
elapsed time of the file displays.
4: Press to display additional
information about the selected track.
Using Softkeys to Control a
USB Storage Device or iPod
The five softkeys below the
infotainment display are used to
control the functions listed below.
To use the softkeys:
1. Press the first or fifth softkey below the infotainment display
to display the functions listed
below, or press the softkey
below the function if it is
currently displayed.
2. Press the softkey below the tab with the function on it to use
that function.
j:Press the softkey belowjto
pause the track. The tab appears
raised when pause is being used.
Press the softkey below
jagain to
resume playback.
Back : Press the softkey below the
Back tab to go back to the main
display screen on an iPod, or the
root directory on a USB storage
device.
c: Press the softkey belowcto
view the contents of the current
folder on the USB drive. To browse
and select files:
1. Press the softkey below
c.
2. Turn
fto scroll through the list
of folders.
3. Press
fto select the desired
folder. If there is more then one
folder, repeat Steps 1 and 2
until the desired folder is
reached.
4. Turn
fto scroll through the
files in the selected folder.
5. Press
fto select the desired
file to be played. To skip through large lists, the five
softkeys can be used to navigate in
the following order:
.
First softkey, first item in the list.
. Second softkey, 1% through the
list each time the softkey is
pressed.
. Third softkey, 5% through the list
each time the softkey is pressed.
. Fourth softkey, 10% through the
list each time the softkey is
pressed.
. Fifth softkey, end of the list.
h:Press the softkey belowhto view and select a file on an iPod,
using the iPod's menu system. Files
are sorted by:
.
Playlists
. Artists
. Albums
. Genres
. Songs
. Composers
To select files:
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1. Press the softkey belowh.
2. Turn
fto scroll through the list
of menus.
3. Press
fto select the
desired menu.
4. Turn
fto scroll through the
folders or files in the
selected menu.
5. Press
fto select the desired
file to be played.
To skip through large lists, the five
softkeys can be used to navigate in
the following order:
. First softkey, first item in the list.
. Second softkey, 1% through the
list each time the softkey is
pressed.
. Third softkey, 5% through the list
each time the softkey is pressed.
. Fourth softkey, 10% through the
list each time the softkey is
pressed.
. Fifth softkey, end of the list. Repeat Functionality
To use Repeat:
Press the softkey below
"or'
to select between Repeat All and
Repeat Track.
":
Press the softkey below"to
repeat all tracks. The tab appears
lowered when Repeat All is being
used. This is the default mode when
a USB storage device or iPod is first
connected.
': Press the softkey below'to
repeat one track. The tab appears
raised when Repeat Track is
being used.
Shuffle Functionality
To use Shuffle:
Press the softkey below
>,2,
C, or=to select between
Shuffle Off, Shuffle All Songs/
Shuffle Songs, Shuffle Album,
or Shuffle Folder.
>: Press the softkey below2to turn shuffle off. This is the default
mode when a USB storage device
or iPod is first connected.
2:Press the softkey below=
orCto shuffle all songs on the
USB storage device or iPod.
C: Press the softkey below>to shuffle all songs in the current
album on an iPod.
=:Press the softkey below>to shuffle all songs in the current
folder on a USB storage device.
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OnStar System
OnStar with 4G LTE
If equipped with OnStar 4G LTE, up
to seven devices, such as
smartphones, tablets, and laptops,
can be connected to high-speed
Internet through the vehicle’s built-in
Wi-Fi hotspot.Call 1-888-4-ONSTAR
(1-888-466-7827) to connect to an
OnStar Advisor for assistance. See
www.onstar.com for a detailed
instruction guide, vehicle availability,
details, and system limitations.
Services and apps vary by make,
model, year, carrier, availability, and
conditions. 4G LTE service is
available in select markets. 4G LTE
performance is based on industry
averages and vehicle systems
design. Some services require a
data plan.
Phone
Bluetooth
For vehicles equipped with
Bluetooth capability, the system can
interact with many cell phones,
allowing:
.
Placement and receipt of calls in
a hands-free mode.
. Sharing of the cell phone’s
address book or contact list with
the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
. Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
. Review the controls and
operation of the infotainment
system.
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.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See “Pairing”in
this section for more information.
. If the cell phone has voice
dialing capability, learn to use
that feature to access the
address book or contact list. See
“Voice Pass-Thru” in this section
for more information.
. See “Storing and Deleting Phone
Numbers” in this section for
more information.
{Warning
When using a cell phone, it can
be distracting to look too long or
too often at the screen of the
phone or the infotainment system.
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive phone calls. The system
can be used while the ignition is on
or in ACC/ACCESSORY. The range
of the Bluetooth system can be up
to 9.1 m (30 ft). Not all phones
support all functions, and not all
phones work with the in-vehicle
Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in
U.S. and Canada only.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”
while you are in a voice
recognition menu.
Noise : Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak : A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak. How to Speak :
Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons on the steering
wheel to operate the in-vehicle
Bluetooth system. See Steering
Wheel Controls 079.
b/g:Press to answer incoming
calls, confirm system information,
and start speech recognition.
c/x: Press to end a call, reject
a call, or cancel an operation.
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Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone.
Pairing Information
.A Bluetooth phone with MP3
capability cannot be paired to
the vehicle as a phone and an
MP3 player at the same time.
. Up to five cell phones can be
paired to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. Only one paired cell phone can
be connected to the Bluetooth
system at a time. .
If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone” later in this section.
Pairing a Phone
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” This command
can be skipped.
3. Say “Pair.”The system
responds with instructions and
a four-digit Personal
Identification Number (PIN).
The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to
pair. For help with this process,
see the cell phone
manufacturer's user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions on the cell phone to enter the
PIN provided in Step 3. After
the PIN is successfully entered,
the system prompts you to
provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to
the vehicle. The system
responds with
“
has been successfully paired”
after the pairing process is
complete.
6. Repeat Steps 1–5 to pair additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
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Deleting a Paired Phone
If the phone name you want to
delete is unknown, see“Listing All
Paired and Connected Phones.”
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b/gfor
two seconds.
2. Say “Bluetooth.” 3. Say
“Change phone.”
. If another cell phone is
found, the response will be
“
connected.”
. If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to 30
phone numbers as name tags in the
Hands-Free Directory for Bluetooth.
The following commands are used
to delete and store phone numbers.
Store : This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store : This command allows
a phone number to be stored as a
name tag by entering the digits one
at a time.
Delete : This command is used to
delete individual name tags. Delete All Name Tags :
This
command deletes all stored name
tags in the Hands-Free Calling
Directory.
Using the “Store”Command
1. Press and hold
b/gfor
two seconds.
2. Say “Store.”
3. Say the phone number or group of numbers you want to
store all at once with no
pauses, then follow the
directions given by the system
to save a name tag for this
number.
Using the “Digit Store” Command
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the last
number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b/gfor
two seconds.
2. Say “Digit Store.”