26 p CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
170 Driving and Operating
Shifting out of Park
The vehicle has an automatic
transmission shift lock control
system. You have to fully apply the
brakes before you can shift from
P (Park) when the ignition is on. See
Automatic Transmission0171.
The shift lock control system is
designed to:
. Prevent the ignition key from
being removed unless the shift
lever is in P (Park).
. Prevent movement of the shift
lever out of P (Park), unless the
ignition is on and the regular
brake pedal is applied.
The shift lock control system is
always functional except in the case
of a dead battery or low voltage
(less than 9 V) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See Jump Starting - North
America 0288.
To shift out of P (Park): 1. Apply the brake pedal. 2. Turn the ignition on.
3. Move the shift lever to the
desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all
the way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, have the vehicle serviced.
Parking over Things
That Burn
{Warning
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.
Engine Exhaust
{Warning
Engine exhaust contains carbon
monoxide (CO), which cannot be
seen or smelled. Exposure to CO
can cause unconsciousness and
even death.
Exhaust may enter the vehicle if: . The vehicle idles in areas
with poor ventilation
(parking garages, tunnels,
deep snow that may block
underbody airflow or tail
pipes).
. The exhaust smells or
sounds strange or different.
. The exhaust system leaks
due to corrosion or damage.
. The vehicle exhaust system
has been modified,
damaged, or improperly
repaired.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 171
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or
if it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed
area such as a garage or a
building that has no fresh air
ventilation.
Running the Vehicle
While Parked
It is better not to park with the
engine running. If the vehicle is left with the engine
running, follow the proper steps to
be sure the vehicle will not move.
See
Shifting Into Park 0169 and
Engine Exhaust 0170.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips 0196.
Automatic
Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions
for the shift lever.
See “Range Selection Mode” under
Manual Mode 0174.
P : This position locks the rear
wheels. It is the best position to use
when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially
when the vehicle has a heavy load,
you might notice an increase in the
effort to shift out of P (Park). See
“Torque Lock” underShifting Into
Park 0169.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
172 Driving and Operating
{Warning
It is dangerous to get out of the
vehicle if the shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running. If you have left
the engine running, the vehicle
can move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
SeeShifting Into Park 0169 and
Driving Characteristics and
Towing Tips 0196.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the
vehicle is moving forward could
damage the transmission. The
(Continued)
Caution (Continued)
repairs would not be covered by
the vehicle warranty. Shift to
R (Reverse) only after the vehicle
is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle Is Stuck 0158.
N : In this position, the engine does
not connect with the wheels.
To restart when you are already
moving, use N (Neutral) only. Also,
use N (Neutral) when the vehicle is
being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
(Continued)
Warning (Continued)
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Caution
Shifting out of P (Park) or
N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle.
Caution
A transmission hot message may
display if the automatic
transmission fluid is too hot.
Driving under this condition can
damage the vehicle. Stop and idle(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 173
Caution (Continued)
the engine to cool the automatic
transmission fluid. This message
clears when the transmission fluid
has cooled sufficiently.
D : This position is for normal
driving. It provides the best fuel
economy. If you need more power
for passing, and you are:
. Going less than about 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
. Going about 55 km/h (35 mph) or
more, push the accelerator all
the way down.
By doing this, the vehicle shifts
down to the next gear and has
more power.
D (Drive) can be used when towing
a trailer, carrying a heavy load,
or driving on steep hills. You might
want to shift the transmission to a
lower gear selection if the
transmission shifts too often. Downshifting the transmission in
slippery road conditions could result
in skidding. See
“Skidding”under
Loss of Control 0154.
The vehicle has a shift stabilization
feature that adjusts the transmission
shifting to the current driving
conditions in order to reduce rapid
upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an
upshift, if the engine is able to
maintain vehicle speed by analyzing
things such as vehicle speed,
throttle position, and vehicle load.
If the shift stabilization feature
determines that a current vehicle
speed cannot be maintained, the
transmission does not upshift and
instead holds the current gear.
In some cases, this could appear to
be a delayed shift, however the
transmission is operating normally.
The transmission uses adaptive
shift controls. Adaptive shift controls
continually compare key shift
parameters to pre-programmed
ideal shifts stored in the
transmission’s computer. The transmission constantly makes
adjustments to improve vehicle
performance according to how the
vehicle is being used, such as with
a heavy load or when the
temperature changes. During this
adaptive shift control process,
shifting might feel different as the
transmission determines the best
settings.
The shift quality of a new vehicle
may not be ideal because the
adaptive shift control process may
not have determined the best
settings for a particular shift or
condition. Shift quality will improve
with continued driving.
When temperatures are very cold,
the transmission's gear shifting
could be delayed, providing more
stable shifts until the engine warms
up. Shifts could be more noticeable
with a cold transmission. This
difference in shifting is normal.
M :
This position lets drivers select
the range of gears appropriate for
current driving conditions. If the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
174 Driving and Operating
vehicle has this feature, see“Range
Selection Mode” underManual
Mode 0174.
1 : This position reduces vehicle
speed without using the brakes.
You can use it for major/severe
downgrades where the vehicle
would otherwise accelerate due to
steepness of grade. When you shift
to 1 (First) it provides the lowest
gear appropriate to current road
speed and continues to downshift
as the vehicle slows, eventually
downshifting to 1 (First) gear. The
transmission can be held in 1 (First)
gear using Range Selection Mode
or the shift lever. See “Range
Selection Mode” underManual
Mode 0174.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle
(Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Normal Mode Grade Braking
This mode is enabled when the
vehicle is started, but is not enabled
in Range Selection Mode. It assists
in maintaining desired vehicle
speeds when driving on downhill
grades by using the engine and
transmission to slow the vehicle.
The first time the system activates
for each ignition key cycle.
To disable or enable Normal Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
For other forms of grade braking,
seeTow/Haul Mode 0175 and
Cruise Control 0180.
Manual Mode
Range Selection Mode
If equipped, Range Selection Mode
helps control the vehicle's
transmission and vehicle speed
while driving downhill or towing a
trailer by letting you select a desired
range of gears.
To use this feature:
1. Move the shift lever to M (Manual Mode).
2. Press the +/− buttons on the
shift lever to select the desired
range of gears for current
driving conditions.
When M (Manual Mode) is selected,
the transmission will downshift and
a number displays in the Driver
Information Center (DIC) next to
the M indicating the current gear.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 175
This number is the highest gear that
can be used. However, the vehicle
can automatically shift to lower
gears as it adjusts to driving
conditions. This means that all
gears below that number are
available. When 5 (Fifth) is selected,
1 (First) through 5 (Fifth) gears are
automatically shifted by the vehicle,
but 6 (Sixth) cannot be used until
the +/−button on the shift lever is
used to change to the gear.
Grade Braking is not available when
Range Selection Mode is active.
See Tow/Haul Mode 0175.
While using Range Selection Mode,
cruise control and the Tow/Haul
Mode can be used.
Caution
Spinning the tires or holding the
vehicle in one place on a hill
using only the accelerator pedal
may damage the transmission.
The repair will not be covered by
the vehicle warranty. If the vehicle (Continued)
Caution (Continued)
is stuck, do not spin the tires.
When stopping on a hill, use the
brakes to hold the vehicle in
place.
Tow/Haul Mode
If equipped, Tow/Haul Mode adjusts
the transmission shift pattern to
reduce shift cycling, providing
increased performance, vehicle
control, and transmission cooling
when towing or hauling heavy loads. Turn the Tow/Haul Mode on and off
by pressing the button on the
instrument panel. When Tow/Haul is
on, a light on the instrument cluster
will come on.
See
Tow/Haul Mode Light 096.
Also see “Tow/Haul Mode” under
Towing Equipment 0208.
Tow/Haul Mode Grade Braking
Tow/Haul Mode Grade Braking is
only enabled while the Tow/Haul
Mode is selected and the vehicle is
not in the Range Selection Mode.
See “Tow/Haul Mode” listed
previously and Manual Mode0174.
Tow/Haul Mode Grade Braking
assists in maintaining desired
vehicle speeds when driving on
downhill grades by using the engine
and transmission to slow the
vehicle.
To disable or enable Tow/Haul Mode
Grade Braking within the current
ignition key cycle, press and hold
the Tow/Haul button for
three seconds.
See Towing Equipment 0208.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
176 Driving and Operating
For other forms of grade braking,
seeAutomatic Transmission 0171.Brakes
Antilock Brake
System (ABS)
The Antilock Brake System (ABS)
helps prevent a braking skid and
maintain steering while
braking hard.
ABS performs a system check when
the vehicle is first driven.
A momentary motor or clicking noise
may be heard while this test is going
on, and the brake pedal may move
slightly. This is normal.
If there is a problem with ABS, this
warning light stays on. See Antilock
Brake System (ABS) Warning Light
0 95. ABS does not change the time
needed to get a foot on the brake
pedal and does not always
decrease stopping distance. If you
get too close to the vehicle ahead,
there will not be enough time to
apply the brakes if that vehicle
suddenly slows or stops. Always
leave enough room ahead to stop,
even with ABS.
Using ABS
Do not pump the brakes. Just hold
the brake pedal down firmly.
Hearing or feeling ABS operate is
normal.
Braking in Emergencies
ABS allows steering and braking at
the same time. In many
emergencies, steering can help
even more than braking.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Driving and Operating 177
Parking Brake
To set the parking brake, hold the
regular brake pedal, then push
down the parking brake pedal.
If the ignition is on, the brake
system warning light will come on.
To release the parking brake, hold
the regular brake pedal down. Pull
the handle, located just above the
parking brake pedal, with the
parking brake symbol, to release the
parking brake.
If the ignition is on when the parking
brake is released, the brake system
warning light will go off.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
If you are towing a trailer and are
parking on a hill, see Driving
Characteristics and Towing Tips
0 196.
Brake Assist
Brake Assist detects rapid brake
pedal applications due to
emergency braking situations and
provides additional braking to
activate the Antilock Brake System
(ABS) if the brake pedal is not
pushed hard enough to activate
ABS normally. Minor noise, brake
pedal pulsation, and/or pedal
movement during this time may
occur. Continue to apply the brake pedal as the driving situation
dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature.
HSA does not replace the need to
pay attention and drive safely.
You may not hear or feel alerts or
warnings provided by this system.
Failure to use proper care when
driving may result in injury, death,
or vehicle damage. See
Defensive Driving
0152.
When the vehicle is stopped on a
grade, Hill Start Assist (HSA)
temporarily prevents the vehicle
from rolling in an unintended
direction during the transition from
brake pedal release to accelerator
pedal apply. The brakes release
when the accelerator pedal is
applied or automatically release
after a few seconds. The brakes

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
178 Driving and Operating
may also release under other
conditions. Do not rely on HSA to
hold the vehicle.
HSA is available when the vehicle is
facing uphill in a forward gear,
or when facing downhill in
R (Reverse). The vehicle must
come to a complete stop on a grade
for HSA to activate.Ride Control Systems
Traction Control/
Electronic Stability
Control
System Operation
The vehicle has a Traction Control
System (TCS) and StabiliTrak/
Electronic Stability Control (ESC),
an electronic stability control
system. These systems help limit
wheel spin and assist the driver in
maintaining control, especially on
slippery road conditions.
TCS activates if it senses any of the
drive wheels are spinning or
beginning to lose traction. When this
happens, TCS applies the brakes to
the spinning wheels and reduces
engine power to limit wheel spin.
StabiliTrak/ESC activates when the
vehicle senses a difference between
the intended path and the direction
the vehicle is actually traveling.
StabiliTrak/ESC selectively applies
braking pressure to any one of the
vehicle wheel brakes to assist thedriver in keeping the vehicle on the
intended path. Trailer Sway Control
(TSC) is also on automatically when
the vehicle is started. See
Trailer
Sway Control (TSC) 0211.
If cruise control is being used and
traction control or StabiliTrak/ESC
begins to limit wheel spin, cruise
control will disengage. Cruise
control may be turned back on when
road conditions allow.
Both systems come on
automatically when the vehicle is
started and begins to move. The
systems may be heard or felt while
they are operating or while
performing diagnostic checks. This
is normal and does not mean there
is a problem with the vehicle.
It is recommended to leave both
systems on for normal driving
conditions, but it may be necessary
to turn TCS off if the vehicle gets
stuck in sand, mud, ice, or snow.
See If the Vehicle Is Stuck 0158
and “Turning the Systems Off and
On” later in this section.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 179
The indicator light for both systems
is in the instrument cluster. This
light will:
.Flash when TCS is limiting
wheel spin.
. Flash when StabiliTrak/ESC is
activated.
. Turn on and stay on when either
system is not working.
If either system fails to turn on or to
activate, a message displays in the
Driver Information Center (DIC), and
dcomes on and stays on to
indicate that the system is inactive
and is not assisting the driver in
maintaining control. The vehicle is
safe to drive, but driving should be
adjusted accordingly.
If
dcomes on and stays on:
1. Stop the vehicle. 2. Turn the engine off and wait
15 seconds.
3. Start the engine.
Drive the vehicle. If
dcomes on and
stays on, the vehicle may need
more time to diagnose the problem.
If the condition persists, see your
dealer.
Turning the Systems Off
and On
Caution
Do not repeatedly brake or
accelerate heavily when TCS is
off. The vehicle driveline could be
damaged.
To turn off only TCS, press and
release
g. The appropriate
message will display in the DIC. To
turn TCS on again, press and
release
g.
If TCS is limiting wheel spin when
g
is pressed, the system will not turn
off until the wheels stop spinning.
To turn off both TCS and StabiliTrak/
ESC, press and hold
guntil the
StabiliTrak/ESC OFF light
gcomes
on and stays on in the instrument
cluster, then release. The
appropriate message will display in
the DIC.
To turn TCS and StabiliTrak/ESC on
again, press and release
g. The
StabiliTrak/ESC OFF light
gin the
instrument cluster turns off.