radio CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Keys, Doors, and Windows 9
Interference from radio-frequency
identification (RFID) tags may
prevent the key from starting the
vehicle. Keep RFID tags away from
the key when starting the vehicle.
The key is used for the ignition, and
all locks.
See your dealer if a replacement
key or additional key is needed.
If it becomes difficult to turn a key,
inspect the key blade for debris.
Periodically clean with a brush
or pick.
If locked out of the vehicle, see
Roadside Assistance Program
0325. With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See
OnStar Overview 0335.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 331.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range:
. Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
If equipped, the RKE transmitter
functions work up to 60 m (197 ft)
away from the vehicle.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System 09.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
20 Keys, Doors, and Windows
2. PressQon the RKE
transmitter.
3. Close the door and wait for a few seconds.
4. Reach in through the open window, unlock the door with
the manual door lock, and
open the door.
This should set off the alarm.
If the alarm does not sound
when it should but the lamps
flash, check to see if the horn
works. The horn fuse may be
blown. To replace the fuse, see
Fuses and Circuit Breakers
0249.
Immobilizer
See Radio Frequency Statement
0 331.
Immobilizer Operation
This vehicle is equipped with the
PASS-Key®III+ (Personalized
Automotive Security System) theft-deterrent system. PASS-Key III
+ is a passive theft deterrent
system.
The system is automatically armed
when the key is removed from the
ignition.
You do not have to manually arm or
disarm the system.
The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
If the engine does not start and the
security light comes on, the key may
have a damaged transponder. Turn
the ignition off and try again.
If the engine still does not start, and
the key appears to be undamaged,
try another ignition key. If the engine
still does not start with the other key,
the vehicle needs service. If the
vehicle does start, the first key may
be faulty. See your dealer or a
locksmith who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to eight keys may be
programmed for the vehicle. This
procedure is for learning additional
keys only. If all the currently
programmed keys are lost or do not
operate, you must see your dealer
or a locksmith who can service
PASS-Key III+ to have keys made
and programmed to the system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank that is cut exactly as
the ignition key that operates the
system.
To program the new key:
1. Verify the new key has
1
stamped on it.
2. Insert the original, already programmed key into the
ignition lock cylinder and start
the engine. If the engine will
not start, see your dealer for
service.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 79
Controls
Steering Wheel
Adjustment
For vehicles with a tilt steering
wheel, the lever is located on the
left side of the steering column.
To adjust the steering wheel:1. Pull the lever to move the steering wheel up or down into
a comfortable position.
2. Release the lever to lock the steering wheel in place. Do not adjust the steering wheel
while driving.
Steering Wheel Controls
If equipped, some audio controls
can be adjusted at the steering
wheel.
w:
Press to go to the next favorite
radio station, track on a CD,
or folder on an iPod or USB device.
c/x: Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod or
USB device. Also press to reject an
incoming call or end a current call. Radio
To select preset or favorite radio
stations:
Press and release
worc/xto
go to the next or previous radio
station stored as a preset or
favorite.
CD
To select tracks on a CD:
Press and release
worc/xto
go to the next or previous track.
Selecting Tracks on an iPod or
USB Device
1. Press and hold
worc/x
while listening to a song until
the contents of the current
folder appear on the
infotainment display.
2. Press and release
worc/
xto scroll up or down the list,
then press and hold
w,
or press
¨to play the
highlighted track.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
80 Instruments and Controls
Navigating Folders on an iPod or
USB Device1. Press and hold
worc/x
while listening to a song until
the contents of the current
folder appear on the
infotainment display.
2. Press and hold
c/xto go
back to the previous folder list.
3. Press and release
worc/
xto scroll up or down the list.
. To select a folder, press
and hold
w, or press¨
when the folder is
highlighted.
. To go back further in the
folder list, press and hold
c/x.
b/g:Press to silence the vehicle
speakers only. Press again to turn
the sound on.
For vehicles with Bluetooth or
OnStar systems, press and hold for
longer than two seconds to interact with those systems. See
Bluetooth
0 136 and
OnStar Overview 0335, if equipped.
SRCE : Press to switch between
the radio and CD, and for equipped
vehicles, the front auxiliary.
¨: Press to go to the next radio
station while in AM, FM,
or SiriusXM, if equipped.
If equipped with a CD player or
USB port:
Press
¨to go to the next track or
chapter while sourced to the CD.
Press
¨to select a track or a folder
when navigating folders on an iPod
or USB device.
While listening to a CD, press and
hold
¨to quickly move forward
through the tracks. Release to stop
on the desired track.
+
e: Press to increase volume.
−
e: Press to decrease volume.
Horn
Press the horn symbol on the
steering wheel to sound the horn.
Windshield Wiper/Washer
The lever is on the left side of the
steering column.
Turn the band with
Non it to select
the wiper speed.
8: Use for a single wipe. Hold the
band on
z, then release. For
several wipes, hold the band on
z
longer.
6: Use to adjust the delay time
between wipes. Turn the band up
for more frequent wipes or down for
less frequent wipes.
d: Fast wipes.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 83
calibration is complete. The
DIC display will then return to
PRESS
VTO CALIBRATE
COMPASS.
Clock
Setting the Time or Date
1. With the radio on, pressHand
the HR, MIN, MM, DD, and
YYYY (hour, minute, month,
day, and year) display.
2. Press the softkey under any one of the tabs to be changed.
Every time the softkey is
pressed again, the time or the
date if selected, increases
by one.
Another way to increase the
time or date is to press
¨SEEK
or
\FWD (forward).
3. To decrease, press
©SEEK or
sREV. Turn thefknob, on
the upper right side of the
radio, to adjust the selected
setting. Changing the Time or Date Default
Settings
1. With the radio on, press
Hand
then the softkey under the
forward arrow that is currently
displayed on the infotainment
display until the time 12H
(hour) and 24H (hour), and the
date MM/DD (month and day)
and DD/MM (day and month)
are displayed.
2. Press the softkey under the desired option.
3. Press
Hagain to apply the
selected default, or let the
screen time out.
Power Outlets
Power Outlets 12 Volt Direct
Current
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or an MP3
player.
The vehicle may have two
accessory power outlets on the
instrument panel. Remove the cover to access and
replace when not in use.
Certain power accessory plugs may
not be compatible to the accessory
power outlet and could overload
vehicle or adapter fuses. If a
problem is experienced, see your
dealer.
{Warning
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Caution
Leaving electrical equipment
plugged in for an extended period
of time while the vehicle is off will
drain the battery. Always unplug
electrical equipment when not in
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Instruments and Controls 93
light could indicate that there are
problems with a generator drive belt,
or that there is an electrical
problem. Have it checked right
away. If the vehicle must be driven a
short distance with the light on, turn
off accessories, such as the radio
and air conditioner.
Malfunction Indicator
Lamp (Check Engine
Light)
This light is part of the vehicle’s
emission control on-board
diagnostic system. If this light is on
while the engine is running, a
malfunction has been detected and
the vehicle may require service. The
light should come on to show that it
is working when the ignition is on
and the engine is not running. See
Ignition Positions0163.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when
it comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not
run smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not
meet the original tire
specifications, can cause this light
to come on. This could lead to
(Continued)
Caution (Continued)
costly repairs not covered by the
vehicle warranty. This could also
affect the vehicle’s ability to pass
an Emissions Inspection/
Maintenance test. See
Accessories and Modifications
0216.
If the light is flashing : A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service
may be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the
amount of cargo being hauled as
soon as possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle
off and wait at least 10 seconds
before restarting the engine. If the
light is still flashing, follow the

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
112 Lighting
Daytime Running
Lamps (DRL)
DRL can make it easier for others to
see the front of the vehicle during
the day. Fully functional DRL are
required on all vehicles first sold in
Canada.
The DRL system comes on in
daylight when the following
conditions are met:
.The ignition is on.
. The exterior lamp control is in
the AUTO position.
. The shift lever is not in P (Park).
. The light sensor determines it is
daytime.
When the DRL are on, the taillamps,
sidemarker, instrument panel lights,
and other lamps will not be on.
The automatic headlamp system
automatically switches from DRL to
the headlamps depending on the
darkness of the surroundings. To turn off the DRL, turn the exterior
lamp control to
Oand then release
it. For vehicles first sold in Canada,
the DRL can only be turned off
when the vehicle is parked.
Automatic Headlamp
System
When it is dark enough outside and
the headlamp switch is in AUTO,
the automatic headlamp system
turns on the headlamps, along with
the taillamps, sidemarker lamps,
parking lamps, and the instrument
panel lights. The radio lights will
also be dim.
To turn off the automatic headlamp
system, turn the exterior lamp
control to the off position and then
release. For vehicles first sold in
Canada, the transmission must be
in the P (Park) position, before the
automatic headlamp system can be
turned off.The vehicle has a light sensor on
the top of the instrument panel. Do
not cover the sensor; otherwise the
system will come on whenever the
ignition is on.
The system may also turn on the
headlamps when driving through a
parking garage or tunnel.
There is a delay in the transition
between the daytime and nighttime
operation of the Daytime Running
Lamps (DRL) and the automatic
headlamp system so that driving
under bridges or bright overhead
street lights does not affect the
system. The DRL and automatic
headlamp system are only affected
when the light sensor sees a
change in lighting lasting longer
than the delay.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
114 Lighting
and if the Tow/Haul Mode is active it
flashes six times. Holding the turn
signal lever for more than
one second causes the turn signals
to flash continually until the lever is
released.
The lever returns to its starting
position when released.
If after signaling a turn or lane
change the arrow flashes rapidly or
does not come on, a signal bulb
may be burned out.
Have any burned out bulbs
replaced. If a bulb is not burned out,
check the fuse. SeeFuses and
Circuit Breakers 0249.
Turn Signal On Chime
If the turn signal is left on for more
than 1.2 km (0.75 mi), a chime
sounds at each flash of the turn
signal and the message TURN
SIGNAL ON also appears in the
Driver Information Center (DIC). To
turn off the chime and message,
move the turn signal lever to the off
position.
Interior Lighting
Instrument Panel
Illumination Control
The knob for this feature is to the
left of the steering column.
D:Push the knob to extend and
then turn clockwise or
counterclockwise to brighten or dim
the instrument panel lights and the
radio display. This only works if the
headlamps or parking lamps are on.
Dome Lamps
The dome lamps come on when any
door is opened. They turn off after
all the doors are closed.
The instrument panel brightness
knob extends when
Dis pressed.
To manually turn on the dome
lamps, press
Dthen turn the knob
clockwise to the farthest position. In
this position, the dome lamps
remain on whether a door is opened
or closed.
Dome Lamp Override

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 117
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 117
Theft-Deterrent Feature . . . . . . . 118
Overview (AM-FM Radio) . . . . . 118
Overview (Radio withCD/MP3) . . . . . . . . . . . . . . . . . . . . 120
Operation . . . . . . . . . . . . . . . . . . . . . 121
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 123
Satellite Radio . . . . . . . . . . . . . . . . 124
Radio Reception . . . . . . . . . . . . . . 125
Multi-Band Antenna . . . . . . . . . . 126
Audio Players
Avoiding Untrusted Media Devices . . . . . . . . . . . . . . . . . . . . . 126
CD Player . . . . . . . . . . . . . . . . . . . . 126
Auxiliary Devices . . . . . . . . . . . . . 131
OnStar System
OnStar System . . . . . . . . . . . . . . . 136
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 136
Introduction
Infotainment
Base radio information is included in
this manual. See the infotainment
manual for information on other
available infotainment systems.
Read the following pages to
become familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can
cause a crash. You or others
could be injured or killed. Do not
give extended attention to
infotainment tasks while driving.
Limit your glances at the vehicle
displays and focus your attention
on driving. Use voice commands
whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some functions when driving. These
functions may gray out when they
are unavailable. Many infotainment
features are also available through
the instrument cluster and steering
wheel controls.
Before driving:
.
Become familiar with the
operation, center stack controls,
and infotainment display
controls.
. Set up the audio by presetting
favorite stations, setting the
tone, and adjusting the
speakers.
. Set up phone numbers in
advance so they can be called
easily by pressing a single
control or by using a single voice
command if equipped with
Bluetooth phone capability.
See Defensive Driving 0152.
To play the infotainment system with
the ignition off, see Retained
Accessory Power (RAP) 0167.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
118 Infotainment System
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine
noise in the vehicle’s interior. ANC
requires the factory-installed audio
system, radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your
dealer if related aftermarket
equipment is installed.
Theft-Deterrent Feature
The theft-deterrent feature works by
learning a portion of the Vehicle
Identification Number (VIN) to the
infotainment system. The
infotainment system does not
operate if it is stolen or moved to a
different vehicle.
Overview (AM-FM Radio)
1.4
.Press to show information
on the current station or
track.
2. FAV .Press to scroll through the
favorite pages. 3. MENU
.Press to set the number of
favorite pages.
. Press to select the Speed
Compensation Volume
setting.
. Press to turn Auto Page
Text Information on or off.