bluetooth CHEVROLET EXPRESS 2020 Infotainment System Manual

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Radio 21
.On an iPhone, iPad, or iPod
touch, go to the iTunes Store
and search for Stitcher.
Launching Stitcher
Connect the iPhone, iPad, or iPod
touch to the USB port, or connect
an Android through Bluetooth. For
first time use, set up the stations
before connecting to the vehicle.
The Stitcher icon will be available
on the Home Page.
The signal strength and battery level
meters indicate the conditions of the
paired phone. There may be
performance issues with this feature
when signal or battery levels
are low. Launch Using an iPhone, iPod
touch, or iPad
1. Plug the device into the USB port. The phone screen must
be unlocked.
2. To launch, do one of the following:
.Make sure the device is
unlocked so the Allow
option can be pressed on
the device.
. Touch Stitcher on the
Home Page.
. Press SRCE on the center
stack or touch Source and
select Stitcher from the
Source banner.
. Press
b/gand say
“Stitcher” or“Play Stitcher.”
If nothing happens when the
available Stitcher icon is touched,
download the latest Stitcher
application to the device and retry.
Also, verify you are in a good
signal area. Stitcher will always be highlighted
on the Home Page when an iPhone,
iPad, or iPod touch is connected
using the USB port. To use, log in to
your account.
If the
“Please See Device” message
is shown, the login display may
appear on the device.
Launch Using an Android Phone
1. Pair the Android phone using Bluetooth.
2. Use one of the following to launch:
.Touch Stitcher on the
Home Page.
. Press SRCE on the center
stack or touch Source and
select Stitcher from the
Source banner.
. Press
b/gand say
“Stitcher” or“Play Stitcher.”
If nothing happens when the
available Stitcher icon is touched,
download the latest Stitcher

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
22 Radio
application to the device and retry.
Also, verify you are in a good
signal area.
If the“Please See Device” message
is shown, the login display may
appear on the device.
Stitcher Menu
To access the Stitcher Menu, press
the Menu icon on the main Stitcher
display.
Favorites Playlist : If favorite
stations are stored on your device,
they can be accessed through “My
On Demand Stations/My Custom
Stations” in the Menu list.
Stitcher Station Categories : This
displays categories by topic. When
a category then subcategory is selected, the radio will start playing
the first program in that
subcategory.
Turn the PUSH/SEL knob to bring
up the first 24 stations of that
subcategory.
Current Station Playlist :
While
listening to a show, turn the PUSH/
SEL knob to display the menu list of
shows available for the current
station.
Stitcher Features
If available, Stitcher has a thumbs
up or down method of rating
programs.q: Touch to mark the program as a
favorite.
Stitcher Troubleshooting
Unable to Connect Device to
Vehicle
If the device is unable to connect to
the USB or Bluetooth:
1. Turn the vehicle off.
2. Remove the key from the ignition. 3. Open and close the driver door,
wait about one minute, and try
to connect the device again.
Unable to Start Stitcher
If the device is unable to launch
Stitcher:
. Check that the latest version of
Stitcher is installed.
. Check that there is an active
account logged into Stitcher.
. Check that you have good signal
strength.
. Have at least one station
created.
. For Android devices, check that
the device is paired with the
vehicle and the Bluetooth icon
on the display is highlighted.
. For iPhone, iPod touch, or iPad
devices, check that the USB
cable is connected to the USB
port and the screen is unlocked.
. Close Stitcher on the device and
launch again. Devices that allow
multitasking may require an

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Radio 23
extra step to quit the Stitcher
application. See the cell phone
manufacturer's user guide.
Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
song with the
,or-icons, the
message “Thumbs Down Error” or
“Thumbs Up Error” may display.
Touch OK to retry.
Loss of Audio
Loss of Stitcher audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. If any iPhone, iPod touch,
or iPad is connected to
Bluetooth and the dock
connector, unplug the dock
connector and plug it in again. .
Volume is too low. Turn up the
volume on the device.
If the connection is lost between the
application and device, a message
“Please unlock your phone or restart
the phone app and try again” may
display. Touch OK to retry.
Common Stitcher Messages
Messages that may show on the
Infotainment display are:
Paused or Audio Paused :
Playback is paused on the radio or
device. Touch
rin the middle of the
time bar near the bottom of the
display to play or press
jto pause.
No Stations Found : Logged in but
no stations have been created.
Touch OK to continue.
Communication Failure or
Application Unexpectedly Quit or
Network Connection Could Not
Be Established : Communication
failure between the radio and the
phone application, or between the
phone and data connection, or the
device is locked. See www.stitcher.com/help for more
information. If the service will not
work, see your dealer for
assistance.
Pictures
Pictures can only be viewed using
USB devices. If pictures are on an
SD card, transfer to a USB device
or use a USB-SD adapter.
A maximum 5Mb uncompressed
photo size is supported, however to
achieve this, use a 4 Megapixel or
lower resolution camera setting.
Only jpeg, bmp, gif, and png files
are supported.
1. Touch the Picture Viewer display icon on the
Home Page.
2. The system does a search to find the picture folders.
A“Please wait” message may
display until the search is
finished.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Audio Players 33
Podcasts:1. Touch to view the podcasts on the iPod.
2. Touch a podcast name to begin playback.
Song Titles: 1. Touch to view a list of all songs on the iPod.
2. Touch the song from the list to begin playback.
Composers: 1. Touch to view the composers on the iPod.
2. Touch the composer to view a list of songs by that composer.
3. Touch a song from the list to begin playback.
Audio Books: 1. Touch to view the audio books on the iPod.
2. Touch the audio book from the list to begin playback.Playing from an iPhone or iPad
For the list of supported iPhone and
iPad models, see www.my.gmc.com/
learn for GMC and
www.mychevrolet.com/learn for
Chevrolet.
If music is available on the iPhone,
it could be heard through the radio.
Follow the same instructions as
stated earlier for using an iPod.
When an iPhone and iPod touch are
connected through USB and
Bluetooth, the audio may not be
heard when iPod source on the
radio is selected. Select either dock
connector on the phone or
disconnect and reconnect the
device.
The USB jack in the front storage
bin will charge Apple devices
drawing up to 1 amp of current. The
two charging only, 2.1 amp USB
ports at the rear of the center
console can charge the iPad.
Bluetooth Audio and Voice
Recognition
See Bluetooth Audio 034 and
Voice Recognition 052 for
information on using voice
recognition with Bluetooth Audio.
Make sure all devices have the
latest software download.
Auxiliary Devices
This vehicle has an auxiliary input
jack in the front of the radio and an
optional auxiliary input jack in
the rear.
The auxiliary jack is not an audio
output. Do not plug headphones into
the auxiliary input jack. Set up any
auxiliary device while the vehicle is
in P (Park).
The device volume may need
adjusting for good sound.
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack. When a device
is connected, the system

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
34 Audio Players
automatically begins playing audio
from the device over the vehicle
speakers.
If an auxiliary device has already
been connected, but a different
source is currently active, do one of
the following:
.Press SRCE on the center stack
or steering wheel, or touch the
Source display to scroll through
the Source banner. Select Front
AUX or Rear AUX depending on
where the device is connected.
. Touch Front AUX or Rear AUX
on the Home Page.
Bluetooth Audio
If equipped, music may be played
from a paired Bluetooth device. See
“Pairing a Phone” underBluetooth
0 68.
To play music through a Bluetooth
device:
1. Make sure your mobile device is paired to the radio.
2. Launch music by doing one of the following:
.Touch
4on the
Home Page.
. Press SRCE until Bluetooth
Audio is selected. .
Press
b/gand say “Play
Bluetooth Audio”
To play the tracks randomly, touch
Shuffle. Touch again to stop shuffle.
Touch Menu to bring up the
Bluetooth Audio menu display.
Touch the Bluetooth Device List
option to select or switch a paired
device. See “Pairing a New
Bluetooth Device” underBluetooth
0 68.
Some phones support sending
Bluetooth music information like
Artist and/or Song Title to display on
the radio.
When listening to Bluetooth audio,
the audio that will play through the
radio will be what is active or open
on the phone.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
54 Voice Recognition
icon is pressed, the voice
recognition display for radio is
shown.
The following list shows radio
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help :Voice recognition help for
radio functionality.
tune FM : Most recently tuned FM
station.
tune AM : Most recently tuned AM
station.
tune XM : Most recently tuned
SiriusXM channel.
tune XM : Listen to a
SiriusXM channel (by number).
tune XM : Listen
to a SiriusXM channel (by name).Voice Recognition for My
Media
All audio displays have a voice
recognition icon to launch an audio
voice recognition session.
If browsing MyMedia when the voice
icon is pressed, the voice
recognition display for MyMedia is
shown.
The following list shows MyMedia
features that are controllable by
voice recognition commands.
A voice recognition command would
have to include all necessary
instructions for the system to carry
out each command:
help : Voice recognition help for
MyMedia functionality.
play : Play a
specific device including disc, AUX,
Bluetooth USB, and iPod.
play genre : Play music from a
specific genre.
play artist : Play music by a
specific artist.
play album : Play music from the
specific album. play song :
Play track including CD
and DVD.
play playlist : Play music in a
pre-defined playlist.
play audio book : Play an audio
book by Title.
play podcast : Listen to a Podcast.
Voice Recognition for Phone
((call / dial) [number] / phone)
: Initiate a call to
a standard phone number.
((call / dial) [phone] / contact)
: Initiate a call to
an entered contact.
The voice command must match
how the contact is stored in the
phone device. For example, “call
, .”
(call / dial) [at]
home / ’s (home [phone / number]
/ house) : Initiate a call to an
entered contact and location at
home, at work, on mobile device,
or on another phone.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Voice Recognition 55
((pair [my / this] / add) [[a] new] /
connect [new]) phone :Begin the
Bluetooth pairing process. Follow
instructions on the radio display.
((switch / change) [phone] to / use
/ select / connect)
: Select a
different phone for outgoing calls.
(switch / to [my] other) / change)
phone : Select to another owned
phone.
redial [the] last (number / contact
/ number) : Initiate a call to the last
dialed number.
(call / dial) [a] contact [open]
(address / phone) book : Go to a
sub-menu location for contact
information.
[go to / start / use] [voice] keypad
/ international call : Go to a
sub-menu location for international
contact information.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for at least
three seconds.
General Commands
cancel : Instructs the system to
cancel the command.
cancel / stop / end / cancel
request : Instructs the system to
end the speech session.
[no] go back / back / previous
screen : Instructs the system to go
back to the Previous Menu /
Selection.
yes / correct / that is correct /
yeah / ya / yep / yup / sure / right /
OK / positive / you got it /
probably / you bet : Any of these
commands will be accepted by the
system as an answer of yes.
[no] [select / [it’ s] selection]
[number] one / [[no] select]
: Instructs the
system to select the number one
line on a menu. [no] [select / [it’
s] selection]
[number] two / [[no] select]
: Instructs the
system to select the number two
line on a menu.
[no] [select / [it’ s] selection]
[number] three / [[no] select]
: Instructs the
system to select the number three
line on a menu.
[no] [select / [it’ s] selection]
[number] four / [[no] select]
: Instructs the
system to select the number four
line on a menu.
no / incorrect / wrong / negative /
none are correct / none of these /
not really / no I said / did not /
nope / na / no way : Instructs the
system to reject the result and
switch the infotainment display.
Voice Recognition for
Navigation
If the voice icon is pressed while on
a map view, the system begins a
voice recognition session.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Settings 59
Settings
Touch Settings on the Home Page
to adjust features and preferences,
such as Time, Date, Bluetooth
Device List, Voice Recognition,
Favorite Pages, Display Settings,
Navigation Settings, etc. Some of
the options for Settings are
explained in the owner’s manual.
1. Touch the Settings icon on the Home Page.
2. Touch-tap the scroll bar or turn and press the PUSH/SEL knob
until the desired option
displays. Touch the desired
settings to change. A few of the setting options change
the way the navigation system
displays or reacts while in use.
Bluetooth Device List
Touch to display paired Bluetooth
devices. Touch any one of the
options to complete a function, such
as Pair Device, Delete,
or Delete All.
See
Bluetooth Audio 034.
Text Message Options
Select Text Message Options from
the Settings menu list.
. Select Incoming Text Alert from
the Text Message Options menu
list to enable/disable the new
incoming message display
pop-up and alert sound. .
Select Append Text Signature
from the Text Message Options
menu list to enable/disable the
vehicle signature appended to
messages sent from the radio
("Sent from my
").
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, and phone
applications. See Voice Recognition
0 52 and
Bluetooth 068.
Touch to display voice recognition
options.
. Voice Prompt Volume: Touch to
adjust the prompt volume.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
60 Settings
.Prompt Length: Touch to select
short or long prompts.
Favorite Pages
Select the number of favorite pages
displayed.
Display
Touch to adjust the infotainment
display settings.
. Touch Display Off to turn the
display settings off.
. Touch Rear Camera to display
two options that can be selected
and turned on or off:
‐Symbols
‐ Guidelines .
Touch Display Mode (navigation
radio only) to adjust the
infotainment display background.
‐Automatic setting will adjust
the display background
automatically depending on
the exterior lighting conditions.
‐ Day setting brightens the map
background.
‐ Night setting darkens the map
background.
. Touch Brightness to adjust the
image background.
Speed Compensated Volume
Touch Off, Low, Medium, or High
sensitivity to automatically adjust
the volume to minimize the effects
of unwanted background noise that can result from changing road
surfaces, driving speeds, or open
windows. This feature works best at
lower volume settings where
background noise is typically louder
than the sound system volume.
Audible Touch Feedback
Touch + or
–to increase or
decrease the volume of touch
feedback.
Ringtone Volume
Touch + or –to increase or
decrease the volume of the ringtone
while receiving an incoming call
from a Bluetooth connected cell
phone.

Express/Savana Infotainment System (GMNA Authoring U.S./Canada)
(GMNA-Localizing-U.S./Canada-13583185) - 2020 - CRC - 6/10/19
Settings 65
AlertRoad Condition
Road VisibilityOther
Phone Menu
Touch to display options for setting
the phone. If no phone is
connected, this option will be grayed
out. See Bluetooth 068 for more
information on phone settings.
Create “AS IS” information file
This feature is used by your dealer.
Open Source Software
Touch to display software
information.
Rear Camera (If Equipped)
The Rear Vision Camera can assist
when backing up by displaying a
view of the area behind the vehicle.
When the shift lever is placed in
R (Reverse), an image appears on
the system’ s infotainment display so
that the driver can check the
surroundings for safety.
Touch the infotainment display to
make the brightness controls
appear. Adjust the brightness by
touching the –or + icons. The
vehicle needs to be in the night
mode. See “Rear Vision Camera
(RVC)” in the owner ’s manual.
Low Fuel Alert (If Equipped)
If the vehicle reaches a low fuel
level, the system displays an alert
about the low fuel condition. Touch
the Nearby Gas Stations or Dismiss
option to view nearby gas stations,
and start guidance if desired.