ignition CHEVROLET EXPRESS 2023 Owner's Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
Infotainment System 99
6.f
.Press to set the bass, midrange,
treble, fade, and balance.
.Turn to manually select radio
stations.
7. CAT
.Press to display a list of SXM
categories, if equipped.
8. Auxiliary Input Jack (If Equipped)
.Use to connect external audio
devices.
9. SRCE
.Press to scroll through auxiliary
devices, AM, FM, or SXM if equipped.
10.
\FWD
.Press and hold to fast forward
through a track.
11.
sREV
.Press and hold to go backward fast
through a track.
12.
P
.Press to turn the infotainment
system on or off.
.Turn to adjust the volume. 13.
¨SEEK
.Seeks or scans to the next station.
14.
©SEEK
.Seeks or scans to the previous
station.
15.
H
.Press to set the clock and date.
Operation
Using the Radio
O: Press to turn the system on and off.
Turn clockwise or counterclockwise to
increase or decrease the volume.
4: Press to switch the display between the
radio station frequency and the time. While
the ignition is off, press this button to
display the time. Press to display additional
text information related to the current
FM-RDS station or MP3 song. A choice of
additional information such as Channel,
Song, Artist, and CAT (category) can display.
Continue pressing to highlight the desired
tab, or press the softkey under any one of
the tabs and the information about that tab
displays. Speed Compensated Volume (SCV) :
SCV
automatically adjusts the radio volume to
compensate for road and wind noise as the
vehicle speed changes while driving, so that
the volume level stays consistent.
To activate SCV:
1. Set the radio volume to the desired level.
2. Press the MENU button to display the radio setup menu.
3. Press the softkey under the AUTO VOLUM (automatic volume) tab on the
infotainment display.
4. Press the softkey under the desired SCV setting (OFF, Low, Med, or High) to
select the level of radio volume
compensation. The display times out
after approximately 10 seconds. Each
higher setting allows for more radio
volume compensation at faster vehicle
speeds.
Setting the Tone (Bass/Treble)
To adjust the bass or treble:
1. Press the
fknob until Bass or Treble
displays.
2. To adjust the setting, do one of the following:

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 105
.Files with an .mp3 or .wma file extension.
.AAC files stored on an iPod.
.FAT16.
.FAT32.
Connecting a USB Storage Device or iPod
The USB port can be used to control an iPod
or a USB storage device.
To connect a USB storage device, connect
the device to the USB port on the
instrument panel.
To connect an iPod, connect one end of the
USB cable that came with the iPod to the
iPod’s dock connector and connect the other
end to the USB port on the instrument
panel. If the vehicle is on and the USB
connection works,“OK to disconnect” and a
GM logo may appear on the iPod, and iPod
appears on the infotainment display. The
iPod music appears on the infotainment
display and begins playing.
The iPod charges while it is connected to
the vehicle if the ignition is on or in ACC/
ACCESSORY. When the vehicle is turned off,
the iPod automatically powers off and will
not charge or draw power from the vehicle's
battery. If you have an older iPod model that is not
supported, it can still be used by connecting
it to the auxiliary input jack using a
standard 3.5 mm (1/8 in) stereo cable. See
“Using the Auxiliary Input Jack”
previously in
this section.Using the Radio to Control a USB
Storage Device or iPod
The radio can control a USB storage device
or an iPod using the radio buttons and
knobs, and can display song information on
the infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of the
track, if more than 10 seconds have played.
Press and hold or press multiple times to
continue moving backward through tracks.
¨SEEK : Press to go to the next track. Press
and hold or press multiple times to continue
moving forward through tracks.
sREV : Press and hold to reverse playback
quickly. Sound is heard at a reduced volume.
Release
sREV to resume playing. The
elapsed time of the file displays.
\FWD : Press and hold to advance
playback quickly. Sound is heard at a
reduced volume. Release
\FWD to resume
playing. The elapsed time of the file
displays.
4: Press to display additional information
about the selected track.
Using Softkeys to Control a USB Storage
Device or iPod
The five softkeys below the infotainment
display are used to control the functions
listed below.
To use the softkeys:
1. Press the first or fifth softkey below the infotainment display to display the
functions listed below, or press the
softkey below the function if it is
currently displayed.
2. Press the softkey below the tab with the function on it to use that function.
j:Press the softkey belowjto pause the
track. The tab appears raised when pause is
being used. Press the softkey below
jagain
to resume playback.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 107
>:Press the softkey below2to turn
shuffle off. This is the default mode when a
USB storage device or iPod is first
connected.
2: Press the softkey below=orCto shuffle all songs on the USB
storage device or iPod.
C: Press the softkey below>to
shuffle all songs in the current album on
an iPod.
=: Press the softkey below>to
shuffle all songs in the current folder on a
USB storage device.
Phone
Bluetooth
For vehicles equipped with Bluetooth
capability, the system can interact with
many cell phones, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the cell phone’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
cell phone. Organize the phone book and
contact lists clearly and delete duplicate
or rarely used entries. If possible,
program speed dial or other shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair cell phone(s) to the vehicle. The
system may not work with all cell
phones. See “Pairing”in this section for
more information.
.If the cell phone has voice dialing
capability, learn to use that feature to
access the address book or contact list.
See “Voice Pass-Thru” in this section for
more information.
.See “Storing and Deleting Phone
Numbers” in this section for more
information.
{Warning
When using a cell phone, it can be
distracting to look too long or too often
at the screen of the phone or the
infotainment system. Taking your eyes
off the road too long or too often could
cause a crash resulting in injury or death.
Focus your attention on driving. A Bluetooth system can use a
Bluetooth-capable cell phone with a
Hands-Free Profile to make and receive
phone calls. The system can be used while
the ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support all
functions, and not all phones work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones in U.S.
and Canada only.
Voice Recognition
The Bluetooth system uses voice recognition
to interpret voice commands to dial phone
numbers and name tags.
For additional information, say
“Help”while
you are in a voice recognition menu.
Noise : Keep interior noise levels to a
minimum. The system may not recognize
voice commands if there is too much
background noise.
When to Speak : A short tone sounds after
the system responds indicating when it is
waiting for a voice command. Wait until the
tone and then speak.

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Infotainment System 111
Receiving a Call
When an incoming call is received, the audio
system mutes and a ring tone is heard in
the vehicle.
.Pressb/gto answer the call.
.Pressc/xto ignore a call.
Call Waiting
Call waiting must be supported on the cell
phone and enabled by the wireless service
carrier.
.Pressb/gto answer an incoming call
when another call is active. The original
call is placed on hold.
.Pressb/gagain to return to the
original call.
.To ignore the incoming call, no action is
required.
.Pressc/xto disconnect the current
call and switch to the call on hold.
Three-Way Calling
Three-way calling must be supported on the
cell phone and enabled by the wireless
service carrier.
1. While on a call, press
b/g.
2. Say “Three-way call.” 3. Use the dial or call command to dial the
number of the third party to be called.
4. Once the call is connected, press
b/g
to link all callers together.
Ending a Call
Pressc/xto end a call.
Muting a Call
During a call, all sounds from inside the
vehicle can be muted so that the person on
the other end of the call cannot hear them.
.To mute a call, pressb/g, and then
say “Mute call.”
.To cancel mute, pressb/g, and then
say “Un-mute call.”
Transferring a Call
Audio can be transferred between the
Bluetooth system and the cell phone.
The cell phone must be paired and
connected with the Bluetooth system before
a call can be transferred. The connection
process can take up to two minutes after
the ignition is turned to on. Transferring Audio from the Bluetooth
System to a Cell Phone
During a call with the audio in the vehicle:
1. Press
b/g.
2. Say “Transfer Call.”
Transferring Audio to the Bluetooth System
from a Cell Phone
During a call with the audio on the cell
phone, press
b/g. The audio transfers to
the vehicle. If the audio does not transfer to
the vehicle, use the audio transfer feature
on the cell phone. See your cell phone
manufacturer's user guide for more
information.
Voice Pass-Thru
Voice pass-thru allows access to the voice
recognition commands on the cell phone.
See your cell phone manufacturer's user
guide to see if the cell phone supports this
feature.
To access contacts stored in the cell phone:
1. Press and hold
b/gfor two seconds.
2. Say “Bluetooth.” This command can be
skipped.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate Controls 115
):Air is divided between the instrument
panel and floor outlets, with some air
directed toward the windshield.
6: Air is directed to the floor outlets with
some air directed to the windshield and side
windows.
-: This mode clears the windows of fog or
moisture. Outside air is directed to the floor
and defroster outlets. Adjust the
temperature knob for warmer or cooler air.
The air conditioning compressor might turn
on in this setting to dehumidify the air.
1: This mode clears the windshield of fog
or frost more quickly. Air is directed to the
windshield, with some to the floor outlets
and front side windows. The air conditioning
compressor might turn on in this setting to
dehumidify the air.
Do not drive the vehicle until all the
windows are clear.
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger (If Equipped)
On hot days, open the windows to let hot
inside air escape; then close them. This
helps to reduce the time needed for the
vehicle to cool down and the system
operates more efficiently.
#: Cools and dehumidifies the air inside
of the vehicle.
V: Cools the air inside the vehicle faster,
by recirculating the inside air.
Rear Window Defogger
If equipped with a rear window defogger, a
warming grid is used to remove fog or frost
from the rear window.
1: Press to turn the rear window
defogger on or off. An indicator light on the
button comes on to show that the rear
window defogger is on.
The defogger only works when the ignition
is on. The defogger turns off if the ignition
is turned off or to ACC/ACCESSORY.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16547501) - 2023 - CRC - 6/10/22
120 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 121
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . 121
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 121
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 122
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 122
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 123
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 123
Driving on Wet Roads . . . . . . . . . . . . . . . . . 124
Hill and Mountain Roads . . . . . . . . . . . . . . 124
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 125
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 126
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 126
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 129
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 130
Starting the Engine . . . . . . . . . . . . . . . . . . . . 132
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . 133
Retained Accessory Power (RAP) . . . . . . . 133
Engine Coolant Heater . . . . . . . . . . . . . . . . . 133
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 135
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 135
Parking over Things That Burn . . . . . . . . . 136
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 136
Running the Vehicle While Parked . . . . . 136
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 137
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 139
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 140
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 140
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 141
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 143
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 143
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 145
Rear Vision Camera (RVC) . . . . . . . . . . . . . 146
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 150
Lane Departure Warning (LDW) . . . . . . . . 151
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 152
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . 153
Fuels in Foreign Countries . . . . . . . . . . . . . 153
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 153
Filling a Portable Fuel Container . . . . . . . 154
Trailer Towing
General Towing Information . . . . . . . . . . . 155
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 159
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 167
Trailer Sway Control (TSC) . . . . . . . . . . . . . 170
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 171

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 125
{Warning
Using the brakes to slow the vehicle on a
long downhill slope can cause brake
overheating, can reduce brake
performance, and could result in a loss of
braking. Shift the transmission to a lower
gear to let the engine assist the brakes
on a steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or with
the ignition off is dangerous. This can
cause overheating of the brakes and loss
of steering assist. Always have the engine
running and the vehicle in gear.
.Drive at speeds that keep the vehicle in
its own lane. Do not swing wide or cross
the center line.
.Be alert on top of hills; something could
be in your lane (e.g., stalled car, crash).
.Pay attention to special road signs (e.g.,
falling rocks area, winding roads, long
grades, passing or no-passing zones) and
take appropriate action.
Winter Driving
Driving on Snow or IceCaution
To avoid damage to the wheels and
brake components, always clear snow and
ice from inside the wheels and
underneath the vehicle before driving.
Snow or ice between the tires and the road
creates less traction or grip, so drive
carefully. Wet ice can occur at about 0 °C
(32 °F) when freezing rain begins to fall.
Avoid driving on wet ice or in freezing rain
until roads can be treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too quickly
causes the wheels to spin and makes the
surface under the tires slick.
.Turn on Traction Control. See Traction
Control/Electronic Stability Control 0142.
.The Antilock Brake System (ABS) improves
vehicle stability during hard stops, but
the brakes should be applied sooner than
when on dry pavement. See Antilock
Brake System (ABS) 0140.
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. See Roadside Assistance Program
0 256. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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130 Driving and Operating
Caution (Continued)
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
.Do not tow a trailer during break-in.
SeeTrailer Towing 0159 for the trailer
towing capabilities of the vehicle and
more information.
Following break-in, engine speed and load
can be gradually increased.
On new vehicles, the various mechanical and
electrical systems experience a “break-in”
period during the first 6,400 km
(4,000 miles) of routine driving. As the
vehicle is driven, the mechanical systems
adjust to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy.
Ignition Positions
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four positions.
To shift out of P (Park), the ignition must be
in ON/RUN and the brake pedal must be
applied. 0 (Stopping the Engine/LOCK/OFF) :
This
position turns off the vehicle. It also locks
the ignition, the transmission, and the
steering column, if equipped with a locking
steering column.
To turn off the vehicle:
1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 141.
4. Push the key all the way in toward the steering column (1), then turn the key to
LOCK/OFF (2).
5. Remove the key.

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Driving and Operating 131
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 133.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency. In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving:
1. Push the key all the way in toward the steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 141.
7. Push the key all the way in toward the steering column, then turn the ignition
to LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 133.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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132 Driving and Operating
be used for service and diagnostics, and to
verify the proper operation of the
malfunction indicator lamp as may be
required for emission inspection purposes.
The switch stays in this position when the
engine is running. The transmission is also
unlocked in this position.
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Starting the Engine
To place the transmission in the
proper gear:
Move the shift lever to P (Park) or
N (Neutral). The engine will not start in any
other position. To restart the engine when
the vehicle is already moving, use
N (Neutral) only.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See Add-On Electrical Equipment 0171.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If the steering wheel is turned until it
reaches the end of its travel, and is held
in that position while starting the vehicle,
damage may occur to the hydraulic
power steering system and there may be
loss of power steering assist.
Starting Procedure 1. With your foot off the accelerator pedal, turn the ignition key to START. When
the engine starts, let go of the key. The
idle speed will go down as your engine gets warm. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently to
allow the oil to warm up and lubricate
all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), the Computer-Controlled
Cranking System is disabled to prevent
possible vehicle component damage.
When this happens, hold the ignition
switch in the START position to continue
engine cranking.
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try