CHEVROLET LOW CAB FORWARD 2018 Owner's Manual

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
340 Technical Data
Oil filter—
Oil filter cartridge 63.7 Y(6.5 kgf m/47.0 lb ft)
Remarks:
*1see Engine Oil 0223.
Remarks:*2see Engine Coolant 0231.
Remarks:*3see Automatic Transmission Fluid 0229.
Remarks:*4see Rear Axle (Gear Oil Viscosity Chart) 0249 orRear Axle (Oil Level Check) 0249.
Remarks:*5only for vehicles equipped with optional limited slip differential.
Remarks:*6The fuel tank capacity is stated on a metal plate attached to the fuel tank body. Only fill the tank to
95 percent of its capacity; this allows room for the expansion of the fuel.
Remarks:
*7larger capacity batteries 31 (180-930) × 2 can also be used. However, do not mix batteries of different
types and from different makers.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Technical Data 341
Engine Drive Belt Routing
Fan Belt and Air Conditioning
Compressor Belt
See theMaintenance Schedule
0 303.
No. Name
1 Fan belt
2 Fan pulley
3 A/C belt
4 A/C compressor
5 Tension pulley No.
Name
6 Crank pulley
7 Alternator
If your air conditioning system is
functioning properly, it is not
necessary to remove and replace
the refrigerant or compressor oil.
. A V-ribbed belt is used for the
fan belt. This type of belt
requires the tension to be
adjusted more accurately than is
required with the conventional V
belt. Inappropriate tension could
cause the belt to make noise or
break. When the fan belt is
damaged, electricity is not
properly generated or becomes
a cause of engine overheating.
You must check the tension of
the fan belt carefully.
. Use dealer-certified genuine
parts when changing the
fan belt.
. Have the vehicle inspected and
serviced at your dealer. .
The air conditioning drive belt,
if equipped, must be adjusted
after fan belt adjustment. If the
belt is not adjusted properly, the
A/C belt may experience
excessive tension, and possible
premature failure.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
342 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 342
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 343
Customer Assistance for Text Telephone (TTY) Users . . . . . 343
Online Owner Center . . . . . . . . . 343
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 344
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 344
Scheduling Service Appointments . . . . . . . . . . . . . . . 345
Collision Damage Repair . . . . . 345
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 347
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 348
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 349
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 349
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 349
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the Chevrolet chassis,
or upfitted rear body will be resolved
by your dealer's sales or service
departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
Customer Information 343
STEP TWO :If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by your dealership without
further help call the Chevrolet
Customer Assistance Center at
1-800-862-4389.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
. Your name, address, and
daytime phone number.
. Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, and on the VIN plate or the
Vehicle Certification and
Greenhouse Gas (GHG)
Emissions Plate in the cab of the
vehicle.
. Dealership name and location.
. Vehicle delivery date and
present mileage.
. Nature of the problem. When contacting Chevrolet,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
Customer Assistance
Offices
Chevrolet encourages customers to
call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-862-4389
1-800-833-2438 (For Text
Telephone Devices (TTYs))
Roadside Assistance:
1-888-899-1327
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Chevrolet has TTY
equipment available at its Customer
Assistance Center. Any TTY user in
the U.S. can communicate with
Chevrolet by dialing:
1-800-833-2438.
Online Owner Center
Online Owner Experience
my.chevrolet.com
The Chevrolet online owner
experience allows interaction with
Chevrolet and keeps important
vehicle-specific information in one
place.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
344 Customer Information
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar Vehicle
Diagnostic Information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a preferred dealer and
view locations, maps, phone
numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 330.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information (if
equipped).
F: Chat with online help
representatives.
See my.chevrolet.com to register
your vehicle.
GM Mobility
Reimbursement Program
This program is available to
qualified applicants for cost
reimbursement of eligible
aftermarket adaptive equipment
required for the vehicle, such as
hand controls or a wheelchair/
scooter lift for the vehicle.
For more information on the limited
offer, visit www.gmmobility.com or
call the GM Mobility Assistance
Center at 1-800-323-9935. Text
Telephone (TTY) users, call
1-800-833-9935.
Roadside Assistance
Program
Call 1-888-899-1327. (Text
Telephone (TTY): 1-888-889-2438.) Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.
Your name, home address, and
home telephone number.
. Telephone number of your
location.
. Location of the vehicle.
. Model, year, color, and license
plate number of the vehicle.
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle.
. Description of the problem.
Coverage
Services are provided for the
duration of the vehicle’s powertrain
warranty.
Anyone driving the vehicle is
covered.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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Customer Information 345
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
General Motors North America and
Chevrolet reserve the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.
General Motors North America and
Chevrolet reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines. .
Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions. If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Collision Damage Repair
If the vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish the vehicle resale
value, and safety performance can
be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which the vehicle was
originally built. Genuine GM
Collision parts are the best choice to
ensure that the vehicle's designed
appearance, durability, and safety
are preserved. The use of Genuine
GM parts can help maintain the GM
New Vehicle Limited Warranty.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
346 Customer Information
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part may be an acceptable choice to
maintain the vehicle's originally
designed appearance and safety
performance; however, the history of
these parts is not known. Such parts
are not covered by the GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for the vehicle.
As a result, these parts may fit
poorly, exhibit premature durability/
corrosion problems, and may not
perform properly in subsequent
collisions. Aftermarket parts are not
covered by the GM New Vehicle
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will not
specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GMoriginal equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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Customer Information 347
For emergency towing see
Roadside Assistance Program
0344.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends
that you take an active role in its
repair. If you have a pre-determined
repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost. If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the
engines, transmission, axle,
suspension, brakes, electrical,
steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
information about the vehicle. The
Owner Manual includes the
Maintenance Schedule for all
models.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
11254764) - 2018 - crc - 12/5/16
348 Customer Information
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Manual.
RETAIL SELL PRICE: $35.00–
$40.00 (U.S.) plus handling and
shipping fees.
Without Pouch: Owner Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday –Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170 Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15 of the Federal
Communications Commission (FCC)
rules.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device. Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Chevrolet Low Cab Forward Owner Manual (GMNA-Localizing-U.S.-
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Customer Information 349
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov;
or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov
.
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA in a
situation like this, notify General
Motors.
Call 1-800-862-4389, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
Vehicle Data
Recording and
Privacy
Your vehicle, like other modern
motor vehicles, has a number of
sophisticated computer systems that
monitor and control several aspects
of the vehicle performance. Your
vehicle uses onboard vehicle
computers to monitor emission
control components to optimize fuel
economy and to provide anti-lock
braking and to help the driver
control the vehicle in difficult driving
situations. These computers and
your vehicle's Data Recording
Module (DRM) also store
information about the performance
and status of certain systems in
your vehicle including the engine,
throttle, and braking systems.
General Motors and its affiliates, as
well as service and repair facilities
may access or download and share
this information via a direct
connection to your vehicle in order
to diagnose and repair problems
and properly service the vehicle.