CHRYSLER PACIFICA HYBRID 2019 Service Manual

In case the ignition switch does not change with the push
of a button, the key fob may have a low or fully depleted
battery. A low key fob battery can be verified by referring
to the instrument cluster, which will display directions to
follow.
NOTE:
•A low key fob battery condition may be indicated by a
message in the instrument cluster display, or by the LED
light on the key fob. If the LED key fob light no longer
illuminates from key fob button pushes, then the key fob
battery requires replacement.
• The key fob LED light brightness is designed for indoor
light viewing, so the LED light may not be visible in
direct sunlight.
In a situation where the battery is low or fully depleted, a
back up method can be used to operate the ignition switch.
Put the nose side of the key fob (side opposite of the
Emergency Key) against the ENGINE START/STOP button
and push to operate the ignition switch.
To Unlock The Doors
NOTE: Uconnect Settings lets you program the system to
unlock either the driver’s side doors on the first push
(default) or unlock all doors on the first push of the unlock button on the key fob. To change the default setting, refer
to “Uconnect Settings” in “Multimedia” for further infor-
mation.
1st Push Of Key Fob Unlocks
Push and release the unlock button on the key fob once to
unlock the driver front door and sliding door or twice
within five seconds to unlock all doors and liftgate. The
hazard lights will flash to acknowledge the unlock signal.
The illuminated entry system will be activated.First Push Unlock
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GETTING TO KNOW YOUR VEHICLE 39

2nd Push Of Key Fob Unlocks
Push and release the unlock button on the key fob twice
within five seconds to unlock all doors and liftgate. The
turn signal lights will flash to acknowledge the unlock
signal. The illuminated entry system will be activated.
This feature lets you program the system to unlock either
the driver’s side doors or all doors on the first push of the
unlock button on the key fob. To change the current setting,
refer to “Uconnect Settings” in “Multimedia” for further
information.NOTE:
Your vehicle is equipped with Passive Entry; refer
to “Keyless Enter-N-Go — Passive Entry” in “Getting To
Know Your Vehicle” for further information.
Emergency Key Feature
The key fob also contains an emergency key. The emer-
gency key is stored in the bottom of the key fob.
The emergency key allows for entry into the vehicle should
the battery in the vehicle or the key fob go dead. The
emergency key is also for locking/unlocking the glove
compartment. You can keep the emergency key with you
when valet parking.
Second Push Unlock
Mechanical Latch To Release Emergency Key
40 GETTING TO KNOW YOUR VEHICLE

To remove the emergency key, press the mechanical button
on the side of the key fob with your thumb and pull the
emergency key out with your other hand while pushing
the mechanical button.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock all
doors and liftgate. The hazard lights will flash once and the
horn will chirp once to acknowledge the signal. Settings in
radio can change to lights only, chirp only, or both.
Refer to “Keyless Enter-N-Go — Passive Entry” in “Getting
To Know Your Vehicle” for further information.
Key Fob With Remote Control And Integrated Vehicle
Key
If one or more doors are open or the liftgate is open, the
doors can be locked. This is signaled by a quick flash of the
turn signals.Vehicles Equipped With Keyless Enter-N-Go — Passive
Entry
If one or more doors are open, or the liftgate is open, the
doors can be locked. The doors will unlock again only if the
key is inside the passenger compartment.Key Fob Battery Replacement
The recommended replacement battery is one CR2032
battery.
NOTE:
•
Batteries contain harmful chemicals. Dispose old batter-
ies by placing them in correct containers according to the
law or by taking them to a dealership, where they will be
handled appropriately.
• Perchlorate Material — special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
• Do not touch the battery terminals that are on the back
housing or the printed circuit board.
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GETTING TO KNOW YOUR VEHICLE 41

1. Remove the emergency key by pushing the mechanicalrelease button on the side of the key fob with your
thumb and then pull the key out with your other hand.
2. Insert a coin, a flat blade screw driver, or the tip of your emergency key into the now exposed slot and carefully
pry on both sides to disengage the snaps. Gently remove
the back cover from the fob being careful not to damage
any of the snaps. 3. Remove the battery by sliding the battery rearward in its
pocket until the battery lifts up. Remove the depleted
battery from the battery pocket and dispose appropri-
ately.
4. Fit a new CR2032 battery ensuring that the positive (+) side is facing upwards. Push the battery into the pocket
until it is firmly seated in place and secured under both
tabs.
Emergency Key Removal
Separating The Key Fob Case
42 GETTING TO KNOW YOUR VEHICLE

5. Align the back cover into its original position and snapit back in place by pushing it against the fob until it is
seated all around.
Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE: Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
Request For Additional Remote Controls
NOTE: Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
• Always remove the key fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
• For vehicles equipped with Keyless Enter-N-Go —
Ignition, always remember to place the ignition in
the OFF position.
Duplication of key fobs may be performed at an authorized
dealer. This procedure consists of programming a blank
key fob to the vehicle electronics. A blank key fob is one
that has never been programmed.
NOTE: When having the Sentry Key Immobilizer System
serviced, bring all vehicle keys with you to an authorized
dealer.
Key Fob Battery Replacement
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GETTING TO KNOW YOUR VEHICLE 43

KeySense Features — If Equipped
This feature provides the vehicle owner with the ability to
customize vehicle settings that can be applied to determine
the driving experience for other drivers of the vehicle. The
vehicle settings are protected by a unique 4-digit PIN,
which the vehicle owner creates when accessing the spe-
cific settings for the first time.
This feature also has additional features that are always
enabled when the specific key is in use that cannot be set
by the vehicle owner. While this specific key fob is in use,
the vehicle will respond accordingly to the customized
vehicle settings and mandatory features. This includes
enhanced driving assistance features, increased driver
alerts, and the locking of certain optional features.KeySense Unique Splash Screen
At start-up the KeySense splash screen should inform the
driver that the vehicle will be functioning in KeySense
mode when the KeySense key is in use.
KeySense Key Fob
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Start Up Display Features
•Unique splash screen graphic
• Telltale
illuminated
•After unique splash screen, and after stored messages
are cycled, then start-up KeySense messages (Range &
Max Speed) are displayed
The following features are always enabled when this key is
in use:
• Entertainment Audio Muted if 1st row occupied Seat
Belts are not Fastened
• Consistent Seat Belt Unfastened Chime
• Maximum Radio Volume limited to 15 out of 39
• Daytime Running Lights
• Headlights with Wipers
• Rain Sensing Auto Wipers
• Auto Dim High Beams
For additional information please refer to “Uconnect Set-
tings” in “Multimedia” for further information.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
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GETTING TO KNOW YOUR VEHICLE 45

IGNITION SWITCH
This feature allows the driver to start the vehicle with the
push of a button, as long as the key fob is in the passenger
compartment, and the drivers foot on the brake pedal.
NOTE:This vehicle is equipped with an automatic shut-
down feature. If the vehicle is left in “READY” state
(vehicle running) with shifter in “PARK” for one hour, it
will automatically turn off the vehicle. Notifications have
been designed into this feature to raise awareness of the
timed event. The instrument cluster display will display
“Ready to drive” accompanied with three audible chimes
while exiting. The interior warnings will occur regardless if
the key fob remains in the vehicle or is removed. The horn
will sound three times if the fob is removed from the
vehicle and the ignition state is in “READY” mode. To
restart the vehicle, follow the normal process for starting
your vehicle.
The Keyless Push Button Ignition has four operating
positions; three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START: during start, the
RUN indicator will illuminate. NOTE:
•
Pushing ignition Start/Stop button may only activate
the Electric Propulsion System and not start the vehicle’s
engine (if running the engine is not currently required
by the Hybrid system). READYwill show in cluster
whenever vehicle is operating in EV (Electric Vehicle)
Mode and the vehicle is stationary.
• If the vehicle ignition is in either ACC or RUN, the
vehicle charge indicator may not display a value greater
than 99% state of charge due to vehicle loads.
Keyless Push Button Ignition
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The ignition can be placed in the following positions:
OFF
•The vehicle is stopped.
• Some electrical devices are available.
ACC
• Some electrical devices are available.
• Mechanical power (Vehicle Propulsion) is not available.
ON/RUN
• Driving position.
• All the electrical devices are available.
• As long as the READYappears in the instrument
cluster display it does not matter if the engine is running
or not, vehicle propulsion is available.
NOTE: Vehicle propulsion is only available after the ve-
hicle has passed through the START position. Conditions Causing Engine To Run
•
Maintaining Hybrid Battery SOC
• Provide Maximum Vehicle Acceleration
• Provide Maximum Passenger Compartment Heating
• Maintain Exhaust System Catalyst Temperature (after
engine start in current ignition cycle - emissions require-
ment)
• Engine Temporarily Operating in “Fuel and Oil Mainte-
nance Mode”
• Hood Opened with Ignition in Run Post-Start Mode
(eliminate unexpected engine start-ups)
In case the ignition switch does not change with the push
of a button, the key fob may have a low or dead battery. In
this situation, a back up method can be used to operate the
ignition switch. Put the nose side (side opposite of the
emergency key) of the key fob against the ENGINE
START/STOP button and push to operate the ignition
switch.
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GETTING TO KNOW YOUR VEHICLE 47

WARNING!
•When leaving the vehicle, always remove the key fob
from the vehicle and lock your vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
• Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or others
could be seriously or fatally injured. Children
should be warned not to touch the parking brake,
brake pedal or the gear selector.
(Continued)
WARNING! (Continued)
•Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the RUN mode. A child could operate power
windows, other controls, or move the vehicle.
• Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
NOTE: If the brake is pressed and the ignition is placed in
the RUN position with an EVSE connected to the vehicle,
the instrument cluster will not display the Ready state.
When the Electric Vehicle Supply Equipment (EVSE) is
unplugged from the vehicle, the vehicle will go into the
“Ready” state. If the vehicle is not shifted out of Park 30
minutes after being unplugged, the vehicle will disable the
“Ready” state. After an additional 30 minutes with no
change in Ignition status, the Ignition shall go to OFF and
Keyless Push Button Ignition
48 GETTING TO KNOW YOUR VEHICLE