CHRYSLER PACIFICA HYBRID 2019 Workshop Manual

the vehicle shall power down. For further information,
refer toStarting The Vehicle inStarting And Operating
for further information.
REMOTE STARTING SYSTEM — IF EQUIPPED
NOTE: Remote start on Hybrid while plugged in may
not always start the engine.
This system uses the key fob to start the vehicle
conveniently from outside the vehicle while still
maintaining security. The system has a range of
328 ft (100 m).
The Remote Starting System also activates the Climate
Control, vented seats (if equipped) in temperatures above
80° F (26.7° C), the optional heated seats, optional heated
steering wheel, optional heated mirrors and rear defroster
in temperatures below 40° F (4.4° C).
NOTE:
• Obstructions between the vehicle and key fob may
reduce this range.
• While plugged in the remote start feature for the vehicle
may not always start the engine.
Remote Start Cancel Message — If Equipped
The following messages will display in the instrument
cluster if the vehicle fails to remote start or exits remote
start prematurely:
• Remote Start Cancelled — Door Open (Prior to remote
start attempt)
• Remote Start Cancelled — Hood Open
• Remote Start Cancelled — Fuel Low
• Remote Start Cancelled — Liftgate Open
• Remote Start Cancelled — Time Expired
• Remote Start Disabled — Start Vehicle To Reset
The message will stay active until the ignition is placed in
the ON/RUN position.
How To Use Remote Start
All of the following conditions must be met before the
vehicle will remote start:
• Gear Selector in PARK
• Doors closed
• Hood closed
• Liftgate closed
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GETTING TO KNOW YOUR VEHICLE 49

•Hazard switch off
• Brake switch inactive (brake pedal not pushed)
• 12 volt battery at an acceptable charge level
• Key fob PANIC button not pushed
• System not disabled from previous remote start event
• Vehicle alarm system indicator flashing
• Ignition in STOP/OFF position
• Fuel level meets minimum requirement
• MIL lamp is OFF, Vehicle is in propulsion system active
WARNING!
•Do not start or run an engine in a closed garage or
confined area. Exhaust gas contains Carbon Monox-
ide (CO) which is odorless and colorless. Carbon
Monoxide is poisonous and can cause serious injury
or death when inhaled.
• Keep key fobs away from children. Operation of the
Remote Start System, windows, door locks or other
controls could cause serious injury or death.
To Enter Remote Start Mode
Push and release the Remote Start button on the key fob
twice within five seconds. The vehicle doors will lock, the
turn signals will flash twice, and the horn will chirp twice.
Then the vehicle will start, and the vehicle will remain in
the Remote Start mode for a 15-minute cycle.
NOTE:
• The vehicle can be started two consecutive times (two
15-minute cycles) from the key fob. However, the igni-
tion must be placed in the ON/RUN position before any
additional remote start requests can be received.
• The park lamps will turn on and remain on during
Remote Start mode.
• For security, power window operation is disabled when
the vehicle is in the Remote Start mode.
To Exit Remote Start Mode Without Driving The
Vehicle
Push and release the Remote Start button one time or allow
the remote start cycle to complete the entire 15-minute
cycle.
In addition, the ignition can be cycled to the Run Propul-
sion System Available position by pressing the ignition
50 GETTING TO KNOW YOUR VEHICLE

switch with the key fob in the vehicle, and then pressing
the ignition switch one more time to cycle the ignition
mode toOFF.
NOTE: To avoid unintentional shutdowns, the system will
disable the one time push of the Remote Start button for
two seconds after receiving a valid Remote Start request.
To Exit Remote Start Mode And Drive The Vehicle
Before the end of 15-minute cycle, push and release the
unlock button on the key fob to unlock the doors, or unlock
the vehicle using Keyless Enter-N-Go — Passive Entry via
the door handles, and disarm the vehicle security alarm (if
equipped). Then, prior to the end of the 15-minute cycle,
push and release the START/STOP button.
NOTE: For vehicles equipped with the Keyless Enter-
N-Go — Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the instrument
cluster display until you push the ignition START button.
Remote Start Comfort Systems — If Equipped
When Remote Start is activated, the Climate Control,
vented seats (if equipped) are also activated in tempera-
tures above 80° F (26.7° C), and the optional heated seats,
and optional heated steering wheel in temperatures below 40° F (4.4° C). These features will stay on through the
duration of Remote Start or until the ignition switch is
cycled to the ON/RUN position.
Remote Start Windshield Wiper De–Icer Activation
— If Equipped
When Remote Start is active and the outside ambient
temperature is less than 40° F (4.4° C), the Windshield
Wiper De-Icer will be enabled. Exiting Remote Start will
resume previous operation, except if the Windshield Wiper
De-Icer is active. The Windshield Wiper De-Icer timer and
operation will continue.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in-
cluding interference that may cause undesired opera-
tion.
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GETTING TO KNOW YOUR VEHICLE 51

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button ignition
and a RF receiver to prevent unauthorized vehicle opera-
tion. Therefore, only key fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system cannot reprogram a key fob obtained from another
vehicle.
After turning the ignition switch to the ON/RUN position,
the vehicle security light will turn on for three seconds for
a bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check, it indicates that someone attempted to start the engine with
an invalid key fob. In the event that a valid key fob is used
to start the engine but there is an issue with the vehicle
electronics, the engine will start and shut off after two
seconds.
If the vehicle security light turns on during normal vehicle
operation (vehicle running for longer than ten seconds), it
indicates that there is a fault in the electronics. Should this
occur, have the vehicle serviced as soon as possible by an
authorized dealer.
CAUTION!
The Sentry Key Immobilizer system is not compatible
with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
All of the key fobs provided with your new vehicle have
been programmed to the vehicle electronics.
52 GETTING TO KNOW YOUR VEHICLE

Key Programming
Key fob programming is performed at an authorized
dealer.
Replacement Keys
NOTE:Only key fobs that are programmed to the vehicle
electronics can be used to start and operate the vehicle.
Once a key fob is programmed to a vehicle, it cannot be
programmed to any other vehicle.
CAUTION!
Always remove the key fobs from the vehicle and lock
all doors when leaving the vehicle unattended.
NOTE: Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of programming
a blank key fob to the vehicle electronics. A blank key fob
is one that has never been programmed.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
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GETTING TO KNOW YOUR VEHICLE 53

VEHICLE SECURITY ALARM — IF EQUIPPED
The vehicle security alarm monitors the vehicle doors for
unauthorized entry and the ignition switch for unauthor-
ized operation. When the alarm is activated, the interior
switches for door locks, power sliding doors and power
liftgate are disabled. The vehicle security alarm provides
both audible and visible signals. If something triggers the
alarm, the vehicle security alarm will provide the following
audible and visible signals: the horn will pulse, the park
lamps and/or turn signals will flash, and the vehicle
security light in the instrument cluster will flash.
Rearming Of The System
If something triggers the alarm, and no action is taken to
disarm it, the vehicle security alarm will turn the horn off
after 29 seconds, 5 seconds between cycles, up to 8 cycles if
the trigger remains active and then the vehicle security
alarm will rearm itself.
To Arm The System
Follow these steps to arm the vehicle security alarm:
1. Make sure the vehicles ignition is cycled to the “OFF”position (refer to Starting The Vehicle inStarting And
Operating for further information).
• For vehicles equipped with Keyless Enter-N-Go —
Passive Entry, make sure the vehicle ignition system is
OFF.
2. Perform one of the following methods to lock the vehicle:
• Push lock on the interior power door lock switch with
the driver and/or passenger door open.
• Push the lock button on the exterior Passive Entry
Door Handle with a valid key fob available in the same
exterior zone (refer to Keyless Enter-N-Go — Passive
Entry inGetting To Know Your Vehicle for further
information).
• Push the lock button on the key fob.
3. If any doors are open, close them.
54 GETTING TO KNOW YOUR VEHICLE

To Disarm The System
The vehicle security alarm can be disarmed using any of
the following methods:
•Push the unlock button on the key fob.
• Grasp the Passive Entry Unlock Door Handle (if
equipped, refer to Keyless Enter-N-Go — Passive En-
try under Getting To Know Your Vehicle for further
information).
• Hands Free Liftgate passive entry activation (if
equipped with Hands Free Liftgate passive entry).
• Cycle the vehicle ignition system out of the OFF posi-
tion.
• For vehicles equipped with Keyless Enter-N-Go —
Passive Entry, push the keyless ignition START/STOP
button (requires at least one valid key fob in the
vehicle).
NOTE:
• The driver’s door key cylinder and the liftgate button on
the key fob cannot arm or disarm the vehicle security
alarm. •
The vehicle security alarm remains armed during power
liftgate entry. Pushing the liftgate button will not disarm
the vehicle security alarm. If someone enters the vehicle
through the liftgate and opens any door, the alarm will
sound.
• When the vehicle security alarm is armed, the interior
power door lock switches will not unlock the doors.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
If the vehicle security alarm is armed and the battery
becomes disconnected, the vehicle security alarm will
remain armed when the battery is reconnected; the exterior
lights will flash, and the horn will sound. If this occurs,
disarm the vehicle security alarm.
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GETTING TO KNOW YOUR VEHICLE 55

DOORS
Manual Lock
To lock each door, rotate the door lock knob on each door
trim panel forward. To unlock the front doors, pull the
inside door handle to the first detent or rotate the door lock
button until the ribbing is visible. To unlock the rear doors,
rotate the door lock button until the red indicator is visible.
Manual Front Door Lock Location
1 — Manual Door Lock
2 — Door Handle
Manual Door Lock Rocker Switch
56 GETTING TO KNOW YOUR VEHICLE

If the door lock button is locked (no ribbing is visible)
when you shut the door, the door will lock. Therefore,
make sure the key fob is not inside the vehicle before
closing the door.
NOTE:The manual door locks will not lock or unlock the
liftgate.
WARNING!
• For personal security and safety in the event of a
collision, lock the vehicle doors before you drive as
well as when you park and leave the vehicle.
• Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• When exiting the vehicle, always make sure the
keyless ignition node is in the “OFF” mode, remove
the key fob from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the gear
selector.
• Do not leave the key fob in or near the vehicle, or in
a location accessible to children, and do not leave the
ignition of a vehicle equipped with Keyless Enter-
N-Go in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or move the
vehicle.
Manual Rear Door Lock Location
1 — Door Handle
2 — Manual Door Lock
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GETTING TO KNOW YOUR VEHICLE 57

Central Lock/Unlock — If Equipped
A power door lock switch is on each front door trim panel.
Use this switch to lock or unlock the doors.
If you push the power door lock switch while the ignition
is in the ACC or ON/RUN position, and any front door is
open, the power locks will not operate. This prevents you
from accidentally locking your keys in the vehicle. Placing
the ignition in the OFF position or closing the door willallow the locks to operate. A chime will sound if the
ignition is in the ACC or ON/RUN position and a door is
open, as a reminder to place the ignition in the OFF
position and remove the key fob.
Unlock Doors Automatically On Exit — If Equipped
The Unlock Doors Automatically On Exit feature unlocks
all of the vehicle doors when any door is opened. This will
occur only after the gear selector has been placed into the
PARK position, after the vehicle has been driven (the gear
selector has been placed out of PARK and all doors closed).
The Unlock Doors Automatically On Exit feature will not
operate if there is any manual operation of the door locks
(lock or unlock).
For further information, refer to “Uconnect Settings” in
“Multimedia”.
Keyless Enter-N-Go — Passive Entry
The Passive Entry system is an enhancement to the vehi-
cle’s Remote Keyless Entry system and a feature of Keyless
Enter-N-Go. This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key fob lock
or unlock buttons.
Driver Power Door Lock Switches
1 — Power Unlock Switch
2 — Power Lock Switch 58 GETTING TO KNOW YOUR VEHICLE