CHRYSLER PACIFICA HYBRID 2020 Owners Manual

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NOTE:
Software updates on your phone or the
Uconnect system may interfere with the Blue -
tooth® connection. If this happens, simply
repeat the pairing process. However, first, make
sure to delete the device from the list of phones
on your Uconnect system. Next, be sure to
remove Uconnect from the list of devices in your
phone’s Bluetooth® settings.
Pair Additional Mobile Phones

1. Press the Phone Settings button on the touchscreen from the Phone main screen.

2. Press the Add Device button on the touchscreen.
3. Search for available devices on your Bluetooth®-enabled mobile phone. When
prompted on the phone, enter the name
and PIN shown on the Uconnect screen. 4. Uconnect Phone will display an in process
screen while the system is connecting.
5. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
phone. Selecting “Yes” will make this phone
the highest priority. This phone will take
precedence over other paired phones within
range.
NOTE:
For phones which are not made a favorite, the
phone priority is determined by the order in
which it was paired. The latest phone paired will
have the higher priority.
You can also use the following VR commands to
bring up the Paired Phone screen from any
screen on the radio:
“Show Paired Phones” or
“Connect My Phone” Pair A Bluetooth® Streaming Audio Device

1. Press the Media button on the
touchscreen to begin.

2. Change the Source to Bluetooth®.
3. Press the Bluetooth® button on the touchscreen to display the Paired Audio
Devices screen.
4. Press the Add Device button on the touchscreen.
NOTE:
If there is no device currently connected with
the system, a pop-up will appear.
5. Search for available devices on your Bluetooth®-enabled audio device. When
prompted on the device, enter the PIN
shown on the Uconnect screen.9

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6. Uconnect Phone will display an in process
screen while the system is connecting.
7. When the pairing process has successfully completed, the system will prompt you to
choose whether or not this is your favorite
device. Selecting “Yes” will make this device
the highest priority. This device will take
precedence over other paired devices
within range.
NOTE:
For devices which are not made a favorite, the
device priority is determined by the order in
which it was paired. The latest device paired will
have the higher priority.
You can also use a following VR command to
bring up a list of paired audio devices:
“Show Paired Phones” or
“Connect My Phone” Connecting To A Particular Mobile Phone Or
Audio Device After Pairing
Uconnect Phone will automatically connect to
the highest priority paired phone and/or Audio
Device within range. If you need to choose a
particular phone or Audio Device, follow these
steps:

1. Press the Phone Settings button on the
touchscreen.

2. Press the Paired Phones or Paired Audio Sources button on the touchscreen.
3. Press to select the particular Phone or the particular Audio Device. A pop-up menu will
appear, press “Connect Phone”.
4. Press the X button to exit out of the Settings screen. Disconnecting A Phone Or Audio Device

1. Press the Phone Settings button on the
touchscreen.

2. Press the Paired Phones or Paired Audio Devices button on the touchscreen.
3. Press the Settings button located to the right of the device name.
4. The options pop-up will be displayed.
5. Press the Disconnect Device button on the touchscreen.
6. Press the X button to exit out of the Settings screen.

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Deleting A Phone Or Audio Device

1. Press the Phone Settings button on the
touchscreen.

2. Press the Pair Phones or Paired Audio Devices button on the touchscreen.
3. Press the Settings button located to the right of the device name for a different
Phone or Audio Device than the currently
connected device.
4. The options pop-up will be displayed.
5. Press the Delete Device button on the touchscreen.
6. Press the X button to exit out of the Settings screen. Making A Phone Or Audio Device A Favorite

1. Press the Phone Settings button on the
touchscreen.

2. Press the Paired Phones or Paired Audio Devices button on the touchscreen.
3. Press the Settings button located to the right of the device name.
4. The options pop-up will be displayed.
5. Press the Make Favorite button on the touchscreen; you will see the chosen device
move to the top of the list.
6. Press the X to exit out of the Settings screen. Phonebook Download (Automatic Phonebook
Transfer From Mobile Phone) — If Equipped
If equipped and specifically supported by your
phone, Uconnect Phone automatically
downloads names (text names) and number
entries from the mobile phone’s phonebook.
Specific Bluetooth® Phones with Phonebook
Access Profile may support this feature.
See Uconnect website, UconnectPhone.com,
for supported phones.
To call a name from a downloaded mobile
phone book, follow the procedure in the
“Uconnect Voice Recognition Quick Tips”
section.
Automatic download and update of a phone
book, if supported, begins as soon as the
Bluetooth® wireless phone connection is
made to the Uconnect Phone, for example,
after you start the vehicle.
A maximum of 5,000 contact names with
four numbers per contact will be downloaded
and updated every time a phone is
connected to the Uconnect Phone.9

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Depending on the maximum number of
entries downloaded, there may be a short
delay before the latest downloaded names
can be used. Until then, if available, the previ -
ously downloaded phonebook is available for
use.
Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Managing Your Favorites
There are two ways you can add an entry to your
Favorites.

1. After loading the mobile phonebook, press the Favorites button on the touchscreen,
and then press one of the +Add favorite
Contact buttons that appears on the list.
2. After loading the mobile phonebook, select
Contacts from the Phone main screen, and
then select the appropriate number. Press
the Down arrow symbol button next to the
selected number to display the options
pop-up. In the pop-up select Add to
Favorites.
NOTE:
If the Favorites list is full, you will be asked to
remove an existing favorite.
To Remove A Favorite

1. To remove a Favorite, select “Favorites” from the Phone main screen.

2. Next select the Down arrow icon next to the contact you want to remove from your
favorites. This will bring up the options for
that favorite contact.
3. Press Remove from Favs.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available and supported by Bluetooth® on your
mobile service plan. For example, if your mobile
service plan provides three-way calling, this
feature can be accessed through the Uconnect
Phone. Check with your mobile service provider
for the features that you have.
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
phone call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer

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Dial By Saying A Number

1. Push the VR button on your steering wheel
to begin.

2. After the “Listening” prompt and the following beep, say “Dial 151-123-4444.”
3. The Uconnect Phone will dial the number 151-123-4444.
Call By Saying A Phonebook Name

1. Push the VR button on your steering wheel to begin.

2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are
multiple numbers it will ask which number
you want to call for John Doe. Call Controls
The touchscreen allows you to control the
following call features:
Answer
End
Ignore
Hold/unhold
Mute/unmute
Transfer the call to/from the phone
Swap two active calls
Join two active calls together
Touch-Tone Number Entry

1. Press the Phone button on the touchscreen.

2. Press the Dial button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and
press Call. If your vehicle has two or three buttons on the
steering wheel (VR, Phone Send, and Phone
End) press the VR button to send a touch-tone
and say “Send 1234#” or you can say “Send
Voicemail Password” if Voicemail password is
stored in your mobile phonebook.
Recent Calls
You may browse a list of the most recent of each
of the following call types:
All Calls
Incoming Calls
Outgoing Calls
Missed Calls
These can be accessed by pressing the recent
calls button on the Phone main screen.
You can also push the VR button on your
steering wheel and say “Show my incoming
calls” from any screen and the incoming calls
will be displayed.
NOTE:
Incoming can also be replaced with “Outgoing,”
“Recent”, or “Missed.”
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Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Phone button on the
steering wheel to accept the call. You can also
press the Answer button on the touchscreen or
press the caller ID box.
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Press the
Uconnect Phone button on the steering wheel,
answer button on the touchscreen or caller ID
box to place the current call on hold and answer
the incoming call.
NOTE:
The Uconnect Phone compatible phones in the
market today do not support rejecting an
incoming call when another call is in progress.
Therefore, the user can only answer an
incoming call or ignore it. Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while you were
using Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls. NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® MAP.
Place/Retrieve A Call From Hold
During an active call, press the Hold button on
the Phone main screen.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the dialpad, recent calls,
SMS Inbox or from the phonebooks. To go back
to the first call, refer to “Toggling Between Calls”
in this section. To combine two calls, refer to
“Join Calls” in this section.
Toggling Between Calls
If two calls are in progress (one active and one
on hold), press the Swap button on the Phone
main screen. Only one call can be placed on
hold at a time.
You can also push the Phone button to toggle
between the active and held phone call.

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Join Calls
When two calls are in progress (one active and
one on hold), press the Join Calls button on the
Phone main screen to combine all calls into a
Conference Call.
Call Termination
To end a call in progress, momentarily press the
Phone End button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF. NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last
10 SMS messages to be displayed.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone User's Manual.
Things You Should Know About Your
Uconnect Phone
Voice Command
For the best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Ensure that no one other than you is
speaking during a voice command period.
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Performance is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition
Even though the system is designed for many
languages and accents, the system may not
always work for some. NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Phonebook (Mobile and Favorites) name
recognition rate is optimized when the entries
are not similar. You can say “O” (letter “O”) for
“0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported.
Far End Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's SeatPerformance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume.
Bluetooth® Communication Link
Mobile phones have been found to lose
connection to the Uconnect Phone. When this
happens, the connection can generally be
re-established by switching the mobile phone
OFF/ON. Your mobile phone is recommended to
remain in Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the rear surface of the steering wheel at the
three and nine o’clock positions. Both controls
are rocker-type switches with a push button in
the center.

Steering Wheel Audio Controls (Back View Of Steering Wheel)
The right-hand control is a rocker-type switch
with a push button in the center and controls
the volume and mode of the sound system.
Pushing the top of the rocker switch will
increase the volume, and pushing the bottom of
the rocker switch will decrease the volume.
Pushing the center button will make the radio
switch between the various modes available
(AM/FM/SXM or Media etc.)
The left-hand control is a rocker-type switch with
a push button in the center. The function of the
left-hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
Radio Operation
Pushing the top of the switch will “Seek” Up for
the next listenable station and pushing the
bottom of the switch will “Seek” Down for the
next listenable station. The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
Media Mode
Pushing the top of the switch once goes to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
NOTE:
While In Media Mode, the center button on the
left rocker switch is nonfunctional.
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AUX/USB/MP3 CONTROL
There are numerous USB ports located
throughout the vehicle. This feature allows an
external USB device to be plugged into the USB
port.
Plugging in a smartphone device to a USB Port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information,
refer to “Android Auto™” or “Apple CarPlay®” in
the Owner’s Manual Supplement.

Front Center Stack AUX Jack And USB Ports
The data USB ports are located on the
instrument panel below the climate controls.
There are multiple USB “Charge Only” ports in
this vehicle.
In the center console
On the back of the front row seats in the
Uconnect Theater Media hubs
Above the rear cup holders in the third row of
seats

Center Console USB Charging Port
NOTE:
The USB outlet in the bottom of the instrument
panel can be switched from ignition only to
constant battery powered all the time. See an
authorized dealer for details.

3rd Row USB Charging Port

NOTE:
The USB “Charge Only” ports will recharge
battery operated USB devices when connected.
1 — USB Port
2 — AUX Jack
3 — Uconnect Theater Rear Data USB Port (if
equipped)

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