technical data CITROEN BERLINGO VAN 2021 Handbook (in English)

3
Contents


bit.ly/helpPSA


Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

70
Safety
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services*.
► Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system
malfunction
– If the indicator lamp flashes red: replace the
emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
* In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
language*, and - if necessary - requests that
relevant emergency services be dispatched**.
In countries where the service is not available,
or when the geolocation service has been
expressly declined, the call is routed directly to
the emergency services (112) without the vehicle
location information.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
Operation of the system
– Indicator lamp on (for 3 seconds) upon
switching on the ignition: the system is operating
correctly
.
–

Fixed red indicator lamp: system malfunction.
–


Flashing red indicator lamp: replace the
back-up battery

.
In the last 2 cases, the emergency and
assistance call services may not work.
Contact a qualified repairer as soon as possible.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
**
According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
***

In accordance w
ith the general conditions of use of the service, available from dealers\
and subject to technological and technical limitations.
The system fault does not prevent the vehicle from being driven.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message**).
►

Pressing again immediately cancels the
request.
Geolocation
► Deactivate/reactivate geolocation by
simultaneously pressing buttons 1
and 2 and
then pressing button 2 to confirm.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Emergency or assistance
call (type 2)




Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services***.

72
Safety
Horn

► Press the central part of the steering wheel.
Electronic stability control
(ESC)
The electronic stability control programme
includes the following systems:
– Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
– Emergency braking assistance (EBA).
– Anti-slip regulation (ASR).
– Dynamic stability control (DSC).
– Trailer stability assist (TSA).
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the CITROËN
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Hazard warning lamps



► Pressing the red button causes all the
direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
It is also possible to switch them off by pressing
the button.

74
Safety
Malfunction
If a fault occurs, this warning lamp comes
on in the instrument panel, accompanied
by a message and an audible signal.
If you wish to continue towing a trailer, reduce
your speed and drive carefully!
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The trailer stability assist system offers enhanced safety in normal driving,
provided that the recommendations on towing
a trailer are observed. It should not
encourage the driver to take risks, such as
towing a trailer in adverse operating
conditions (overloading, failure to observe the
trailer nose weight, worn or under-inflated
tyres, faulty braking system, etc.), or to drive
at excessive speeds.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
A special, patented traction control system which improves driveability on snow, mud and sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This warning lamp on the instrument panel flashes to indicate that they are
operating.
Deactivation / Reactivation

In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the system be
reactivated as soon as possible.
These systems are reactivated automatically
every time the ignition is switched off, or from 31
mph (50
km/h).
At speeds below 31 mph (50
km/h), the systems
can be reactivated manually.
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
To reactivate the system:
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Malfunction
In the event of a system malfunction, this
warning lamp comes on, accompanied by
an onscreen message and audible signal.
Contact a CITROËN dealer or a qualified
workshop to have the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures used by CITROËN dealers.
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
At speeds between 37 and 99 mph (60 and
160
km/h), if the system detects oscillating trailer
movements (snaking), it acts on the brakes to
stabilise the trailer and, if necessary, reduces
engine power to slow the vehicle.
This warning lamp flashes on the instrument panel and the brake lamps
light up to draw attention to this corrective action.
For information on weights and towed loads,
refer to the Engine Technical Data and Towed
Loads section or your vehicle’s registration
certificate
To ensure safe driving with a Towing device,
refer to the corresponding section.

142
Practical information
of the misfuel prevention device may make
refuelling impossible.
Before travelling abroad, it is advisable to
check with a CITROËN dealer if the vehicle is
suitable for the distribution equipment of the
countries visited.
Snow chains
In wintry conditions, snow chains improve
traction as well as the behaviour of the vehicle
when braking.
The snow chains must be fitted only to the front wheels. They must never be
fitted to "space-saver" type spare wheels.
Take account of the legislation specific to each country on the use of snow chains
and the maximum authorised speed.
Installation tips
► If you have to fit the chains during a journey ,
stop the vehicle on a flat surface on the side of
the road.
►

Apply the parking brake and position any
wheel chocks under the wheels to prevent
movement of your vehicle.
►


Fit the chains following the instructions
provided by the manufacturer

.
►

Move off gently and drive for a few moments,
without exceeding 31 mph (50 km/h).
► Stop your vehicle and check that the snow
chains are correctly tightened.
It is strongly recommended that before
you leave, you practise fitting the snow
chains on a level and dry surface.
Avoid driving with snow chains on roads that have been cleared of snow to avoid
damaging your vehicle's tyres and the road
surface. If your vehicle is fitted with alloy
wheels, check that no part of the chain or its
fixings is in contact with the wheel rim.
Use only the chains designed to be fitted to the
type of wheel fitted to your vehicle:
Original tyre size Maximum link size (mm)
195/65 R15 9
205/60 R16
205/55 R17
215/65 R16
215/60 R17 cannot be fitted with
chains
You can also use snow socks.
For more information, contact a CITROËN dealer
or a qualified workshop.
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to
the axle and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towed load
must be reduced by 10
% for every 1,000 metres
of altitude.
Use towing devices and their unmodified
harnesses approved by CITROËN. It is
recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If the towing device is not fitted by a
CITROËN dealer, it must still be fitted in
accordance with the vehicle manufacturer's
instructions.
Certain driving assistance or manoeuvring
assistance functions are automatically
disabled if an approved towbar is used.
Observe the maximum authorised
towable weight, indicated on your
vehicle's registration certificate, the
manufacturer's label as well as in the
Technical data section of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).

144
Practical information
Towing device with quickly detachable towball
No tools are required to install or remove this
genuine towing device.
Trailers with LED lamps are not
compatible with the wiring harness of this
device.
Fitting

► On the towball, move the lever from position
1 to position 2.
►

Before fitting the towball, check that the
contact points (shown by the arrows) are clean.
Use a soft, clean cloth.
► Insert the end of the towball into the carrier ,
located underneath the rear bumper, as far as it
can go.
►

Secure the towball correctly by moving the
lever to position 3

("locked" position).
►

If necessary
, pivot the socket downwards,
paying attention to the exhaust pipe.
►

Connect the trailer plug to the 13-pin socket
provided next to the carrier

.
►

Secure the trailer by connecting its safety
cable to the eye on the carrier

.
Removing
► On the towball, move the lever from position
3 to position 2.
►

Remove the towball by pulling it towards you.
►


Once the towball has been removed, move
the lever from position 2

to position 1.
If the towball is not locked, the trailer can
detach. This may cause an accident.
Always lock the towball as described in the
instructions.
Observe the legislation in force in the country
in which you are driving.
Remove the towball when not in use.
Before starting the vehicle, check that the
trailer lamps operate correctly.
Before setting off, check the adjustment of the
headlamp beam height.
Connect the trailer plug with the engine
off .
If you connect the trailer plug within a few
minutes of switching off the engine, do not
touch the exhaust pipe. Risk of burns!
Carrier systems (box or bicycle
carrier)
Always comply with the maximum load
authorised on the towing device: if exceeded,
the device may detach from the vehicle,
potentially causing a serious accident.
For more information about the Engine
technical data and towed loads and in
particular, the maximum load on the towing
device, refer to the corresponding section.
Remove the quickly detachable towball
when not towing a trailer.
Energy economy mode
System which manages the duration of use of
certain functions to conserve a sufficient level of
charge in the battery.
After switching off the engine and for a maximum
cumulative period of around 40 minutes, you can
continue to use functions such as the audio and
telematics system, the wipers, the dipped beam
headlamps, the courtesy lamps, etc.

175
Technical data
9Dimensions (mm)
These dimensions have been measured on an unladen vehicle.The vehicle is available in two lengths (M and XL).
The height may vary, depending on wheel diameters.


Vehicle length
M (L1) XL (L2)
A Overall length 4,4034,753
B Overall heightWithout roof bars1,800 to 1,8071,812 to 1,818
With roof bars 1,837 to 1,8441,843 to 1,849
C Wheelbase 2,7852,975
D Front overhang 892
E Rear overhang 726886
F Width inc. mirrorsFolded1,921
Unfolded 2,107
G Front track width 1,553

176
Technical data
Engines and towed loads - PETROL EURO 6.3
EnginePureTech 110 S&S BVM6 PureTech 130 S&S EAT8
Gearbox Manual 6-speedAutomatic 8-speed
Code EB2ADT MB6 STTDEB2ADTS ATN8 STTD
Length M (L1)XL (L2) M (L1) XL (L2)
Model Code 5 seats


ERHNSR-A ERHNSR-C
7 seats


ERHNSR-B ERHNSR-D
Cubic capacity (cc) 1,1991,199
Max. power: EC standard (kW) 8196
Fuel UnleadedUnleaded
Braked trailer (within
the GTW limit) on a 12%
slope (kg) 5 seats
1,1501,1001,2001,150
7 seats 1,000900 / 9501,0501 000 / 950
Unbraked trailer (kg) 5 seats 720 / 730 750740 / 750 750
7 seats 750750
Maximum authorised
nose/towball weight (kg) 5 seats
74747474
7 seats 50 / 705070 / 5050
Vehicle length
M (L1) XL (L2)
H Rear track width 1,567
Engine technical data and
towed loads
Engines
The engine characteristics are given in the
vehicle's registration document, as well as in
sales brochures.
The maximum power corresponds to the
value type-approved on a test bed, under
conditions defined in European legislation
(Directive 1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
your vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW (Gross Train Weight) and towed load
values indicated are valid up to a maximum
altitude of 1,000 metres. The towed load value
must be reduced by 10% for each additional
1,000 metres of altitude.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, limit the
towed weight.
Towing even with a lightly loaded vehicle can adversely affect its road holding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed
a speed of 62 mph (100
km/h) (observe the
local legislation in force).
If the exterior temperature is high, it is
recommended that the engine is allowed
to idle for 1 to 2 minutes after the vehicle
comes to a stop, to facilitate its cooling.
Engines and towed loads - PETROL
Vehicles fitted with the VTi 110 BVM5 engine are not suitable for towing.

177
Technical data
9Engines and towed loads - PETROL EURO 6.3
EnginePureTech 110 S&S BVM6 PureTech 130 S&S EAT8
Gearbox Manual 6-speedAutomatic 8-speed
Code EB2ADT MB6 STTDEB2ADTS ATN8 STTD
Length M (L1)XL (L2) M (L1) XL (L2)
Model Code 5 seats


ERHNSR-A ERHNSR-C
7 seats


ERHNSR-B ERHNSR-D
Cubic capacity (cc) 1,1991,199
Max. power: EC standard (kW) 8196
Fuel UnleadedUnleaded
Braked trailer (within
the GTW limit) on a 12%
slope (kg) 5 seats
1,1501,1001,2001,150
7 seats 1,000900

/ 950 1,050 1
000 / 950
Unbraked trailer (kg) 5 seats 720

/ 730 750 740
/ 750 750
7 seats 750750
Maximum authorised
nose/towball weight (kg) 5 seats
74747474
7 seats 50

/ 70 50 70
/ 50 50

178
Technical data
Engines and towed loads - DIESEL EURO 6.1
EngineBlueHDi 75
BVM5 BlueHDi 100 S&S BVM5
Gearbox Manual
5-speed Manual 5-speed
Code DV6FE BE DV6FD BE STTD
Length M (L1) M (L1)XL (L2)
Model Code 5 seats


ECBHWB-A ECBHYB-A ECBHYB-C
7 seats


/ ECBHYB-B ECBHYB-D
Cubic capacity (cc) 1,560 1,560
Max. power: EC standard (kW) 55 73
Fuel Diesel Diesel
Braked trailer (within the GTW
limit) on a 12% slope (kg) 5 seats
1,000 1,1001,050
7 seats /950 900
Unbraked trailer (kg) 5 seats 730 730750
7 seats / 750
Maximum authorised nose/
towball weight (kg) 5 seats
74 7474
7 seats / 70 50
Engines and towed loads - DIESEL
Engine HDi 75 BVM5 HDi 92 S&S BVM5
Gearbox Manual
5-speedManual 5-speed
Code DV6E BE DV6D BE
Length M (L1)M (L1)XL (L2)
Model Code 5 seats


EC9HNA-A EC9HPA-A EC9HPA-C
7 seats


/ EC9HPA-B EC9HPA-D
Cubic capacity (cc) 1,5601,560
Max. power: EC standard (kW) 5568
Fuel DieselDiesel
Braked trailer (within the GTW
limit) on a 12% slope (kg) 5 seats
1,0001,1001,050
7 seats /950900
Unbraked trailer (kg) 5 seats 720720750
7 seats /750
Maximum authorised nose/
towball weight (kg) 5 seats
747474
7 seats /70 50