towing CITROEN BERLINGO VAN 2021 Handbook (in English)

3
Contents


bit.ly/helpPSA


Active Blind Spot Monitoring System 129
Distraction detection 129
Parking sensors 130
Top Rear Vision 132
Park Assist 134
7Practical information
Compatibility of fuels 140
Refuelling 140
Misfuel prevention (Diesel) 141
Snow chains 142
Towing device 142
Towing device with quickly detachable towball 144
Energy economy mode 144
Roof bars / Roof rack 145
Bonnet 146
Engine compartment 147
Checking levels 147
Speed checks 149
AdBlue® (BlueHDi) 151
Free-wheeling 153
Advice on care and maintenance 153
8In the event of a breakdown
Running out of fuel (Diesel) 155
Tool kit 155
Temporary puncture repair kit 156
Spare wheel 158
Changing a bulb 161
Changing a fuse 167
12

V battery 169
Towing 172
9Technical data
Dimensions 175
Engine technical data and towed loads 176
Identification markings 181
10Bluetooth® audio system
First steps 182
Steering mounted controls 182
Menus 183
Radio 184
DAB (Digital Audio Broadcasting) radio 185
Media 186
Telephone 188
Frequently asked questions 191
11CITROËN Connect Radio
First steps 194
Steering mounted controls 195
Menus 196
Applications 197
Radio 197
DAB (Digital Audio Broadcasting) radio 199
Media 199
Telephone 201
Settings 204
Frequently asked questions 206
12CITROËN Connect Nav
First steps 208
Steering mounted controls 209
Menus 209
Voice commands 2 11
Navigation 214
Connected navigation 217
Applications 219
Radio 222
DAB (Digital Audio Broadcasting) radio 223
Media 224
Telephone 225
Settings 228
Frequently asked questions 229
 ■
Alphabetical index
Access to additional videos

37
Ease of use and comfort
3General
recommendations for the
seats
For safety reasons, seat adjustments
must only be made when the vehicle is
stationary.
Folding or unfolding the seat backrests
must only be done with the vehicle
stationary.
Before moving the seat backwards,
ensure that there is no person or object
that might prevent the full travel of the seat.
There is a risk of trapping or pinching
passengers if present in the rear seats or of
jamming the seat if large objects are placed
on the floor behind the seat.
Do not place hard or heavy objects on
the backrests forming a table. They could
become dangerous projectiles in the event of
sudden braking or a collision.
–

Do not remove a head restraint without
stowing it; secure it to a support inside the
vehicle.
–


Check that the seat belts remain accessible
to the passenger and easy to fasten.
–


Passengers must never take their seat
without adjusting and fastening their seat belt.
– In row 3, be careful not to leave your feet
under the row 2 seat while it is being tilted.
–

When a row 3 seat is in the fully folded
position, ensure that the strap is correctly
hooked to the

Top Tether fixing of the row 2
backrest: risk of unexpected tipping of the
seat.
Before carrying out the manoeuvres,
check that nothing and no one is
obstructing the moving elements and their
locking.
To avoid sudden folding, take care to hold the
backrest and support it until it is horizontal.
Never put your hand underneath the seat
cushion to guide the seat downwards or
upwards, you could get your fingers trapped.
Place your hand on the grip/strap (depending
on equipment) at the top of the seat cushion.
Please note: an incorrectly latched
backrest compromises the safety of
passengers in the event of sudden braking or
an impact.
The contents of the boot may be thrown
forward - risk of severe injury!
Front seats
Correct driving position
Before taking to the road and to make the most
of the ergonomic layout of the instruments and
controls, carry out these adjustments in the
following order:
–

head restraint height.
–


seat backrest angle.
–


seat cushion height.
–


longitudinal seat position.
–


steering wheel height and reach.
–


rear view mirror and door mirrors.

Once these adjustments have been
made, check that the instrument panel
can be viewed correctly from your driving
position.

50
Ease of use and comfort
low position, you can store it folded by sliding it
towards the backrests of the rear seats.
► To deploy it from the boot, grasp it and unfold
it to the boot pillars.
The maximum authorised weight on the luggage cover shelf is 25 kg.
Luggage cover
XL
XL
In the 5-seat configuration, it is installed behind
the second row seats, with the third row seats
stored folded away.
In the 7-seat configuration, it is stored behind the
third row seats.
In the event of sudden deceleration,
objects placed on the load space cover
can turn into projectiles.
Installation behind row 1

► Open the covers on the upper mountings 1 .
► Unroll the high load retaining net.
►

Position one end of the net's metal bar in the
corresponding upper mounting 1

, then do the
same with the other end.
►

Fully extend the straps.

► Wind each strap around bar 3 located under
the front seat cushion (row 1), then secure each spring hook to the ring on the corresponding
strap.
►

Fold down the rear seats.
►

T
ighten the straps without raising the bench
seat.
►
Check that the net is hooked and tightened
correctly
.
Installation behind row 2

► Fold or remove the luggage cover
.
► Open the covers on the upper mountings 2
.
►

Unroll the high load retaining net.
►


Position one end of the net's metal bar in the
corresponding upper mounting 2

, then do the
same with the other end.
►

Attach the hook on each of the net's straps
to the corresponding stowing ring 4

(located on
the floor).
►

T
ighten the straps.
►

Check that the net is hooked and tightened
correctly

.
Never use the ISOFIX ring, which is for
fixing the strap of a child seat with Top
Tether.
Two-position luggage cover
shelf (removable)
M
M


It can be installed in two different positions: high
and low.
It consists of two sections which can be folded
back on each other.
►

T
o fold it from the boot, grasp it and fold it
back on itself up to the rear seats. From the

51
Ease of use and comfort
3low position, you can store it folded by sliding it
towards the backrests of the rear seats.
►
T
o deploy it from the boot, grasp it and unfold
it to the boot pillars.
The maximum authorised weight on the luggage cover shelf is 25 kg.
Luggage cover
XL
XL
In the 5-seat configuration, it is installed behind
the second row seats, with the third row seats
stored folded away.
In the 7-seat configuration, it is stored behind the
third row seats.
In the event of sudden deceleration,
objects placed on the load space cover
can turn into projectiles.
Installation

► Position the left and right ends of the roller in
the cut-outs A.
►

Pull out the roller until it reaches the boot
pillars.
►


Insert the roller guides into the rails in the
pillars B

.


► Depending on version, you can access the
boot by opening the rear screen in the tailgate
and attaching the roller guides into the rails in
the pillars C
.


► The roller can be stored behind row 2 or 3.
Removal
► Remove the roller guides from the rails in
pillars B
.
►

Guide the roller as it reels in.
►


Unlock the roller by pressing one of the
handles located at the ends of the roller bracket.
Stowing rings

Use the stowing rings on the rear floor to secure
loads.

52
Ease of use and comfort
Stop & Start
The heating and air conditioning systems
only operate when the engine is running.
Temporarily deactivate the Stop & Start
system to maintain a comfortable temperature
in the passenger compartment.
For more information on the Stop & Start,
refer to the corresponding section.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.


1. Temperature.
2. Air flow.
3. Air distribution.
4. Interior air recirculation.
5. Air conditioning on/off.
As a safety precaution in case of sharp braking,
we recommend placing heavy objects as far
forwards as possible (i.e. near the cab)K
We recommend using the stowing rings on the
floor to firmly secure the load.
When washing your vehicle, never clean
the inside directly using a water jet.
Warning triangle
As a safety precaution, before leaving your
vehicle to set up and install the triangle, always
switch on the hazard warning lamps and put on
your high visibility vest.
Storage compartment

There is a compartment in the interior trim of the
boot in which to store a warning triangle.
Heating and Ventilation
Advice
Using the ventilation and air
conditioning system
►

T

o ensure that air is distributed evenly,
keep the external air intake grilles at the base
of the windscreen, the nozzles, the vents, the
air outlets and the air extractor in the boot
free from obstructions.
►

Do not cover the sunshine sensor located
on the dashboard; this sensor is used to
regulate the automatic air conditioning
system.
►


Operate the air conditioning system for at
least 5 to 10 minutes once or twice a month to
keep it in perfect working order

.
►

If the system does not produce cold air
,
switch it off and contact a CITROËN dealer or
a qualified workshop.
When towing the maximum load on a steep
gradient in high temperatures, switching off
the air conditioning increases the available
engine power, enhancing the towing capacity.
Avoid driving for too long with the ventilation off or with prolonged operation
of interior air recirculation. Risk of misting and
deterioration of the air quality!
If the interior temperature is very high
after the vehicle has stood for a long
time in the sunshine, air the passenger
compartment for a few moments.
Put the air flow control at a setting high
enough to quickly change the air in the
passenger compartment.
Condensation created by the air
conditioning results in a discharge of
water underneath the vehicle. This is perfectly
normal.
Servicing the ventilation and air
conditioning system
►

Ensure that the passenger compartment
filter is in good condition and have the filter
elements replaced regularly

.
We recommend using a composite passenger
compartment filter. Thanks to its special active
additive, this type of filter helps to purify the
air breathed by the occupants and keep the
passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and
greasy deposits).
►

T

o ensure correct operation of the
air conditioning system, have it checked
according to the recommendations in the
Maintenance and Warranty Guide.

74
Safety
Malfunction
If a fault occurs, this warning lamp comes
on in the instrument panel, accompanied
by a message and an audible signal.
If you wish to continue towing a trailer, reduce
your speed and drive carefully!
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The trailer stability assist system offers enhanced safety in normal driving,
provided that the recommendations on towing
a trailer are observed. It should not
encourage the driver to take risks, such as
towing a trailer in adverse operating
conditions (overloading, failure to observe the
trailer nose weight, worn or under-inflated
tyres, faulty braking system, etc.), or to drive
at excessive speeds.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
A special, patented traction control system which improves driveability on snow, mud and sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use).
more wheels to return the vehicle to the desired
path, within the limits of the laws of physics.
These systems are activated automatically every
time the vehicle is started.
They come into operation in the event of a grip
or trajectory problem.
This warning lamp on the instrument panel flashes to indicate that they are
operating.
Deactivation / Reactivation

In exceptional conditions (moving a vehicle that
is bogged down in mud, stuck in snow, on loose
soil, etc.), it may prove useful to deactivate the
DSC/ASR systems, so that the wheels can move
freely and regain grip.
However, it is recommended that the system be
reactivated as soon as possible.
These systems are reactivated automatically
every time the ignition is switched off, or from 31
mph (50
km/h).
At speeds below 31 mph (50
km/h), the systems
can be reactivated manually.
Press this button or turn the thumbwheel
to this position.
The indicator lamp in the button or thumbwheel
comes on: the DSC/ASR systems no longer
have an effect on engine operation.
To reactivate the system:
Press this button.
Or
Turn the thumbwheel to this position.
The indicator lamp in the button or thumbwheel
goes off.
Malfunction
In the event of a system malfunction, this
warning lamp comes on, accompanied by
an onscreen message and audible signal.
Contact a CITROËN dealer or a qualified
workshop to have the systems checked.
ASR / DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures used by CITROËN dealers.
The use of snow tyres is recommended, to
ensure that these systems remain effective
in winter conditions. All four wheels must be
fitted with tyres approved for the vehicle.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
At speeds between 37 and 99 mph (60 and
160
km/h), if the system detects oscillating trailer
movements (snaking), it acts on the brakes to
stabilise the trailer and, if necessary, reduces
engine power to slow the vehicle.
This warning lamp flashes on the instrument panel and the brake lamps
light up to draw attention to this corrective action.
For information on weights and towed loads,
refer to the Engine Technical Data and Towed
Loads section or your vehicle’s registration
certificate
To ensure safe driving with a Towing device,
refer to the corresponding section.

75
Safety
5Malfunction
If a fault occurs, this warning lamp comes
on in the instrument panel, accompanied
by a message and an audible signal.
If you wish to continue towing a trailer, reduce
your speed and drive carefully!
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
The trailer stability assist system offers enhanced safety in normal driving,
provided that the recommendations on towing
a trailer are observed. It should not
encourage the driver to take risks, such as
towing a trailer in adverse operating
conditions (overloading, failure to observe the
trailer nose weight, worn or under-inflated
tyres, faulty braking system, etc.), or to drive
at excessive speeds.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
Advanced Grip Control
A special, patented traction control system which improves driveability on snow, mud and sand.
This system, optimised for operation in a range
of conditions, enables you to manoeuvre in most
slippery conditions (encountered during normal
passenger car use). When combined with suitable tyres, this system
offers a compromise between safety, grip and
driveability.
The accelerator pedal should be pressed
sufficiently to allow the system to harness the
power of the engine. Operation at high engine
speeds is completely normal.
A five-position selector knob allows you to
choose the setting best suited to the driving
conditions encountered.
An indicator lamp associated with each mode
comes on, accompanied by the display of a
message to confirm your choice.
Operating modes



Standard (ESC)
This mode is calibrated for a low level of wheel spin, based on the different levels
of grip normally encountered on the road.
Every time the ignition is switched off, the
system automatically resets to this mode.
Snow
This mode adapts its strategy to the conditions of grip encountered for each of
the two front wheels on moving off.
(mode active up to 50 mph (80 km/h))
All terrain (mud, damp grass, etc.)
This mode, when moving off, allows considerable spin on the wheel with the
least grip to optimise clearing of the mud and to
regain grip. At the same time, the wheel with the
most grip is controlled in such a way as to
transmit as much torque as possible.
When moving, the system optimises wheel spin
to respond to the driver's requirements as fully
as possible.
(mode active up to 31 mph (50 km/h))
Sand
This mode allows little spin on the two driving wheels at the same time to allow
the vehicle to move forward and limit the risks of
getting stuck in the sand.
(mode active up to 75 mph (120
km/h))
Do not use the other modes on sand as
the vehicle may become stuck.

92
Driving
Driving recommendations
► Observe the driving regulations and remain
vigilant whatever the traffic conditions.
►

Monitor your environment and keep your
hands on the wheel to be able to react to
anything that may happen any time.
►


Drive smoothly
, anticipate the need for
braking and maintain a longer safety distance,
especially in bad weather.
►

Stop the vehicle to carry out operations that
require close attention (such as adjustments).
►


During long trips, take a break every two
hours.
Important!
Never leave the engine running in a
closed space without sufficient
ventilation. Internal combustion engines emit
toxic exhaust gases such as carbon
monoxide. Danger of poisoning and death!
In severe wintry conditions (temperature
below -23°C), let the engine run for 4
minutes before moving off, to ensure the
correct operation and durability of the
mechanical components of your vehicle
(engine and gearbox).
Never drive with the parking brake
applied . Risk of overheating and
damage to the braking system!
Do not park the vehicle or leave the
engine running on a flammable
surface (dry grass, dead leaves, etc.). The
exhaust system of your vehicle is very hot,
even several minutes after the engine stops.
Risk of fire!
Never leave a vehicle unattended with
the engine running. If you have to leave
your vehicle with the engine running, apply
the parking brake and put the gearbox into
neutral or position N or P (depending on the
type of gearbox).
Never leave children inside the vehicle
unsupervised.
On flooded roads
We strongly advise against driving on flooded
roads, as this could cause serious damage to
the engine or gearbox, as well as to the electrical
systems of your vehicle.


If you are obliged to drive on a flooded road:
► check that the depth of water does not
exceed 15 cm, taking account of waves that
might be generated by other users,
►

deactivate the Stop & Start function,
►


drive as slowly as possible without stalling. In
all cases, do not exceed 6 mph (10

km/h),
►

do not stop and do not switch off the engine.
On leaving the flooded road, as soon as safety
conditions allow

, make several light brake
applications to dry the brake discs and pads.
If in doubt about the state of your vehicle,
contact a CITROËN dealer or a qualified
workshop.
In case of towing
Driving with a trailer places greater
demands on the towing vehicle and
requires extra care from the driver.
Respect the maximum towable weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the density
of the air decreases with altitude and the
performance of the engine reduces.
New vehicle: do not pull a trailer before
having driven at least 620 miles (1,000
kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer, observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
► Reduce speed and lower the engine speed,
so as to limit the heating-up.

93
Driving
6Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill increases the temperature
of the coolant. The maximum towable load
depends on the gradient and the exterior
temperature. The cooling capacity of the fan
does not increase with engine speed.
►

Reduce speed and lower the engine speed,
so as to limit the heating-up. In all cases, pay attention to the coolant
temperature.
If this warning lamp and the
STOP
warning lamp come on, stop the vehicle
and switch off the engine as soon as possible.
Brakes
Braking distances are increased when towing a
trailer. To avoid overheating of the brakes, the
use of engine braking is recommended.
Side wind
Bear in mind the increased susceptibility to the
wind that the vehicle will have.
Anti-theft protection
Electronic immobiliser
The remote control contains an electronic chip
which has a special code. When the ignition is
switched on, this code must be recognised in
order for starting to be possible.
A few seconds after switching off the ignition,
this system locks the engine control system,
therefore preventing the engine from being
started in the event of a break-in.
In the event of a fault, you are informed
by illumination of this warning lamp, an
audible signal and a message on the screen.
The vehicle will not start; contact a CITROËN
dealer as soon as possible.
Starting/switching off the
engine
Starting
The parking brake must be applied.
►

With a manual gearbox, shift the gear lever
into neutral, press the clutch pedal to the floor
and keep the pedal down until the engine runs.
►


With
an automatic gearbox, place the selector
in position P then depress the brake pedal.
With the conventional key / With the
remote control key
1. Stop position.
2. Ignition on position.
3. Starting position.
►

Insert the key into the ignition switch.
The
system recognises the starting code.

97
Driving
6Release on level ground
► With your foot on the brake pedal, pull the
parking brake lever up gently , press the release
button, then lower the lever fully.
When the vehicle is being driven, this
warning lamp coming on, accompanied by
an audible signal and a message, indicates that
the parking brake is still applied or has not been
fully released.
When parking on a slope or on a steep
slope with a loaded vehicle, turn the
wheels against the kerb then apply the
parking brake.
Pressing the brake pedal facilitates the
application and release of the manual
parking brake.
With a manual gearbox, engage a gear
and then switch off the ignition.
With an automatic gearbox, place the
gear selector in position P, then switch
off the ignition.
Electric parking brake
In automatic mode, this system applies the
parking brake when the engine is switched off
and releases it when the vehicle moves off.




At any time, with the engine running:
► to apply the parking brake, briefly
pull the
control lever;
►

to release it, briefly
push the control lever
while pressing the brake pedal.
Automatic mode is activated by default.
Indicator lamp
This indicator lamp comes on in the instrument panel and on the control lever
to confirm the application of the parking brake,
accompanied by display of the message
"Parking brake applied".
It goes off to confirm the release of the parking
brake.
This indicator lamp flashes on the control lever
when manual parking brake application or
release is performed.
In the event of a battery failure, the
electric parking brake does not work.
As a safety measure with a manual gearbox,
if the parking brake is not applied, immobilise
the vehicle by engaging a gear.
As a safety measure with an automatic
gearbox, if the parking brake is not applied,
immobilise the vehicle by placing the chocks
supplied against one of the wheels.
Contact a CITROËN dealer or a qualified
workshop.


Before leaving the vehicle, check that the
parking brake is applied: the indicator
lamps in the instrument panel and the control
lever must be on fixed.
If the parking brake is not applied, there is an
audible signal and a message is displayed on
opening the driver's door.
Never leave a child alone inside the
vehicle as they could release the parking
brake.
When towing, parking on a steep slope
or if the vehicle is heavily laden, turn the
wheels towards the kerb and with a manual
gearbox, engage a gear.
When towing, parking on a steep slope, or if
the vehicle is heavily laden, turn the wheels