check engine light CITROEN C3 AIRCROSS 2021 Handbook (in English)

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Practical information
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
– Use only AdBlue® fluid that meets the ISO
22241 standard.
– Never transfer AdBlue® to another container
as it would lose its purity.
– Never dilute AdBlue® with water.
It is possible to obtain AdBlue
® from a CITROËN
dealer or a qualified workshop.
You can also visit a service station equipped with AdBlue® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise, the AdBlue® may be frozen and therefore cannot
be poured into its tank. Park your vehicle in a
warmer area for a few hours to allow the top-up
to be carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting ” system into the passenger compartment .
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.
or
► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank
a quarter turn anti-clockwise.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using AdBlue® containers.

146
In the event of a breakdown
Refitting the lamp unitsPerform the operations in the reverse
order to dismantling.
Opening the bonnet / Accessing the
bulbs
With the engine warm, proceed with caution -
risk of burns!
Take care with objects or clothing that could
be caught in the blades of the cooling fan -
risk of strangulation!
Halogen bulbs (Hx)To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps / lamps are:
– Daytime running lamps / sidelamps.– Direction indicator side repeaters.– Third brake lamp.– Number plate lamps.
Putting the spare wheel
back in place
The punctured wheel cannot be placed in
the boot under the floor.


► Put the spare wheel back in place in its housing.► Slacken the nut on the bolt by a few turns.► Position the fastening device (nut and bolt) in the middle of the wheel.► Tighten the central nut sufficiently to retain the wheel correctly.► Put the tool box back in place in the middle of the wheel and clip it in place.► Clip the tool storage box or put the polystyrene cover back in place (depending on
version).
If there is no wheel in the well, the
fastening device (nut and bolt) cannot be
refitted.
After changing a wheel

With a "space-saver" type spare wheel
Deactivate certain driving aid functions
(Active Safety Brake, Adaptive cruise control,
etc.).
Do not exceed the maximum authorised
speed of 50 mph (80 km/h).Driving with more than one “space-saver”
type spare wheel is prohibited.
Visit a CITROËN dealer or a qualified
workshop as soon as possible to have
the tightness of the bolts and the pressure of
the spare wheel checked.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
The headlamps have polycarbonate lenses with a protective coating:
– Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
– Use a sponge and soapy water or a pH neutral product.– When using a high-pressure washer on persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Changing a bulb must only be done with
the ignition off and after the headlamp /
lamp has been switched off for several
minutes - risk of serious burns!
Do not touch the bulb directly with your
fingers; use a lint-free cloth.
It is essential only to use anti-ultraviolet
(UV) type bulbs, so as not to damage the
headlamp.
Always replace a failed bulb with a new bulb
of the same type and specification. To avoid
lighting imbalance, replace the bulbs in pairs.

147
In the event of a breakdown
8Refitting the lamp units
Perform the operations in the reverse
order to dismantling.
Opening the bonnet / Accessing the
bulbs
With the engine warm, proceed with caution -
risk of burns!
Take care with objects or clothing that could
be caught in the blades of the cooling fan -
risk of strangulation!
Halogen bulbs (Hx)
To ensure good quality lighting, check
that the bulb is correctly positioned in its
housing.
Light-emitting diode (LED)
headlamps and lamps
Depending on version, the affected types of
headlamps / lamps are:
– Daytime running lamps / sidelamps.– Direction indicator side repeaters.– Third brake lamp.– Number plate lamps.
For the replacement of this type of bulb,
you must contact a CITROËN dealer or a
qualified workshop.
Do not touch the "Full LED" technology
headlamps - risk of electrocution!
Front lamps
1. Daytime running lamps / Sidelamps (W21/5W
or LED)
2. Direction indicators (PY21W)
3. Dipped beam headlamps (H7)
4. Main beam headlamps (H7)
5. Foglamps (H8)
Daytime running lamps / sidelamps

► Turn the bulb holder an eighth of a turn anti-clockwise and remove it.► Remove the bulb and replace it.
Direction indicators

Rapid flashing of a direction indicator
lamp (left or right) indicates that one of

153
In the event of a breakdown
8Protect your eyes and face before
handling the battery.
All operations on the battery must be carried
out in a well ventilated area and away from
naked flames and sources of sparks, so as to
avoid the risk of explosion or fire.
Wash your hands afterwards.
Access to the battery
The battery is located under the bonnet.

For access to the (+) terminal:► unlock the bonnet by activating the internal command, then the external command.► lift the bonnet, then fix it in place with its rod.(+) Positive terminal.
It has a quick-release clamp.
(-) Negative terminal.
The battery (-) terminal is not accessible, use the
engine mounting.
Starting using another
battery
When your vehicle's battery is discharged, the
engine can be started using a backup battery
(external or from another vehicle) and jump
leads or a battery booster.
Never try to start the engine by
connecting a battery charger.
Never use a 24 V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12 V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all the electrical consumers on both
vehicles (audio system, wipers, lighting, etc.).
Make sure that the jump leads are not close
to moving parts of the engine (fan, belts, etc.).
Do not disconnect the (+) terminal while the
engine is running.


► Lift the plastic cover on the (+) terminal, if your vehicle has one.► Connect the red cable to the positive terminal (+) of flat battery A (at the metal elbow) then to
the positive terminal (+) of backup battery B or
the booster.
► Connect one end of the green or black cable to the negative terminal (-) of backup battery B
or the booster (or an earth point on the other
vehicle).
► Connect the other end of the green or black cable to earth point C on the broken down
vehicle.
► Start the engine of the vehicle with the good battery and leave it running for a few minutes.► Operate the starter on the broken down vehicle and let the engine run.
If the engine does not start straight away, switch
off the ignition and wait a few moments before
trying again.
► Wait until the engine returns to idle then disconnect the jump lead cables in the reverse
order.

173
Bluetooth® audio system
10Interactive voice response
From the contextual menu, select "DTMF
tones" and confirm to use the digital
keypad to navigate in the interactive voice
response menu.
Confirm with OK.
Consultation call
From the contextual menu, select
"Switch" and validate to return to a call
left on hold.
Confirm with OK.
Directory
To access the directory, press and hold SRC/TEL.
Select "Directory " to see the list of
contacts.
Confirm with OK.
To modify the contacts saved in the
system, press MENU then select
"Telephone" and confirm.
Select "Directory management " and confirm.
You can:
– "Consult an entry",– "Delete an entry",– "Delete all entries".The system accesses the telephone's contacts directory, depending on its
compatibility, and while it is connected via
Bluetooth.
With certain telephones connected by Bluetooth you can send a contact to the
directory of the audio system.
Contacts imported in this way are saved in a
permanent directory visible to all, whatever the
telephone connected.
The menu for the directory is not accessible if it
is empty.
Voice recognition
This function allows you to use your
smartphone's voice recognition via the system.
To start voice recognition, depending on the type
of steering mounted controls:
Make a long press on the end of the lighting
control stalk.
OR
Press this button.
Voice recognition requires the use of a
compatible smartphone first connected to
the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning your audio system. With the engine off, the audio system
switches off after a few minutes of use.
When the engine is switched off, the audio
system operating time depends on the state of
charge of the battery.
The switch-off is normal: the audio system
switches to economy mode and switches off to
avoid discharging the vehicle's battery.
► Start the vehicle’
s engine to increase the charge of the battery.
The message "the audio system is
overheated" is displayed onscreen.
To protect the installation if the ambient
temperature is too high, the audio system
switches to an automatic thermal protection
mode, in which the volume may be decreased or
the CD player stopped.
► Switch the audio system off for a few minutes to allow the system to cool.
Radio
There is a difference in sound quality
between the different audio sources (radio,
CD, etc.).
For optimal listening quality, the audio settings
(Volume, Bass, Treble, Ambience and Loudness)
can be adjusted to different audio sources,
resulting in audible differences when switching
between sources (radio, CD, etc.).
► Check that the audio settings (V olume, Bass, Treble, Ambience and Loudness) are appropriate
to the sources being listened to. We recommend
setting the audio functions (Bass, Treble, Fr-Re

217
Alphabetical index
L
Labels, identification 162Lamp, boot 54, 149Lamps, parking 56Lamps, rear 148Lane Departure Warning System (LDWS) 112–113LEDs - Light-emitting diodes 57, 147
Level, AdBlue® 133Level, brake fluid 132Level, Diesel additive 133–134Level, engine coolant 13, 133Level, engine oil 14, 132Levels and checks 131–133Level, screenwash fluid 61, 133Light-emitting diodes - LEDs 57, 147Lighting, cornering 60Lighting, directional 59Lighting, exterior 55Lighting, guide-me home 57Lighting, interior 53Lighting, mood 53Lighting, welcome 58Load reduction mode 128Locating your vehicle 24Locking 24, 26Locking from the inside 30Locking the doors 30Low fuel level 123–124
M
Maintenance (advice) 137Maintenance, routine 99, 133Manoeuvring aids (recommendations) 98Map reading lamps 53Markings, identification 162Mat 50, 99Memorising a speed 101
Menu 183Menu, main 165Menus (audio) 178–179, 192–193Messages 207Messages, quick 208Mirror, rear view 42Mirrors, door 41–42, 113Misfuel prevention 124Mountings, ISOFIX 80MP3 CD 169
N
Net, storage 50
O
Obstacle detection 114Oil change 132Oil consumption 132OIl, engine 132
On-board tools 53, 139–140Opening the bonnet 130Opening the boot 24–25, 29Opening the doors 24–25, 29
P
Pads, brake 134
Paint 138, 162Paint colour code 162Parcel shelf, rear 51Park Assist 118Parking brake 91, 134Parking sensors, audible and visual 114Parking sensors, front 11 5Parking sensors, rear 11 5Plates, identification 162Player, Apple® 170, 182, 205Player, MP3 CD 169, 204Player, USB 168, 181, 204Port, USB 49, 168, 181, 204Pressures, tyres 135, 143, 163Pre-tensioning seat belts 72Priming pump 139Priming the fuel system 139Profiles 186, 209Protecting children 74–81, 83Puncture 140–141, 143