technical data CITROEN C3 AIRCROSS 2021 Handbook (in English)

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 11 3
Parking sensors 11 4
Top Rear Vision 11 6
Park Assist 11 8
7Practical information
Compatibility of fuels 123
Refuelling 123
Misfuel prevention (Diesel) 124
Snow chains 124
Towbar with quickly detachable towball 125
Towing device 128
Energy economy mode 128
Roof bars 129
Bonnet 130
Engine compartment 131
Checking levels 131
Checks 133
AdBlue® (BlueHDi) 135
Advice on care and maintenance 137
8In the event of a breakdown
Running out of fuel (Diesel) 139
Tool kit 139
Temporary puncture repair kit 140
Spare wheel 143
Changing a bulb 146
Changing a fuse 150
12 V battery 152
Towing 156
9Technical data
Engine technical data and towed loads 158
Petrol engines 159
Diesel engines 161
Dimensions 162
Identification markings 162
10Bluetooth® audio system
First steps 164
Steering mounted controls 164
Menus 165
Radio 166
DAB (Digital Audio Broadcasting) radio 167
Media 168
Telephone 170
Frequently asked questions 173
11CITROËN Connect Radio
First steps 176
Steering mounted controls 177
Menus 178
Applications 179
Radio 179
DAB (Digital Audio Broadcasting) radio 181
Media 181
Telephone 183
Settings 186
Frequently asked questions 188
12CITROËN Connect Nav
First steps 190
Steering mounted controls 191
Menus 192
Voice commands 193
Navigation 195
Connected navigation 197
Applications 199
Radio 202
DAB (Digital Audio Broadcasting) radio 203
Media 204
Telephone 205
Settings 208
Frequently asked questions 210
 ■
Alphabetical index
Access to additional videos

65
Safety
5Horn

► Press the central part of the steering wheel.
Emergency or assistance
call



* In accordance with the general conditions of use of the service, available from dealers and subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’. The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Localised Emergency Call
(PE112)
► In an emergency, press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services *.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services **.
► Pressing again immediately cancels the request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator lamp lights up red, then green, and then goes
out: the system is operating correctly.
– If the indicator lamp is fixed red: system malfunction– If the indicator lamp flashes red: replace the emergency battery.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article 6.1, paragraph d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

66
Safety
data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13 hours.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner of the vehicle.
The list of countries covered and telematic services provided is available from dealers or on the website for your country .
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message *).
► Pressing again immediately cancels the request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the CITROËN
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
– Anti-lock braking system (ABS) and Electronic brake force distribution (EBFD).– Emergency braking assistance (EBA).– Anti-slip regulation (ASR).– Dynamic stability control (DSC).
Anti-lock braking system
(ABS) and Electronic brake
force distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
EBFD manages the braking pressure wheel by
wheel.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Contact a CITROËN dealer or a qualified
workshop as soon as possible.
This warning lamp, when lit together with the STOP and ABS warning lamps,
accompanied by a message and an audible
signal, indicates an EBFD malfunction.

128
Practical information
► Refit protective plug 2 to carrier 1.► Carefully stow the towball in its bag away from knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Apply the label provided to a clearly visible area, close to the carrier or in the
boot.
Go to a CITROËN dealer or a qualified
workshop for any work on the towbar system.
Towing device
Load distribution► Distribute the load in the trailer so that the heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance. The maximum load which
can be towed must be reduced by 10% per
1,000 metres of altitude.
Use towing devices and their genuine
wiring harnesses approved by CITROËN.
It is recommended that the installation be
performed by a CITROËN dealer or a
qualified workshop.
If not fitted by a CITROËN dealer, it
must still be fitted in accordance with the
manufacturer's instructions.
Certain driving or manoeuvring aid functions
are automatically deactivated if an approved
towing system is used.
Observe the maximum authorised
towable weight, indicated on the vehicle's
registration certificate, the manufacturer's
label as well as in the Technical data section
of this guide.
Complying with the maximum authorised
nose weight (towball) also includes the
use of accessories (bicycle carriers, tow
boxes, etc.).
Observe the legislation in force in the
country where you are driving.
Load reduction mode
System which manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as air conditioning, heated rear
screen, etc.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Energy economy mode
This system manages the duration of use of
certain functions, in order to conserve a sufficient
level of charge in the battery with the ignition off.
After switching off the engine, you can still
use functions such as the audio and telematic
system, the wipers and the dipped beam
headlamps or courtesy lamps, for a combined
duration of approximately 40 minutes.
Switching to this mode
A message appears in the instrument panel
screen indicating that the vehicle has switched to
economy mode and the active functions are put
on standby.
If a telephone call is being made at this
time, it will be maintained for around 10
minutes with the Bluetooth hands-free system
of your audio system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
– For less than 10 minutes, to use the equipment for approximately 5 minutes.
– For more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
To recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from
starting.
For more information on the
12 V battery,
refer to the corresponding section.
Roof bars
For safety reasons and to avoid
damaging the roof, it is essential to use
the transverse bars approved for your vehicle.
Observe the fitting instructions and the
conditions of use in the guide supplied
with the roof bars.

158
Technical data
Engine technical data and
towed loads
Engines
The engine specifications (capacity, max. power,
max. speed, energy, CO
2 emissions, etc.)
associated with your vehicle are indicated on
the registration document, as well as in sales
brochures.
These characteristics correspond to the values
type-approved on a test bed, under conditions
defined in European legislation (Directive
1999/99/EC).
For more information, contact a CITROËN dealer
or a qualified workshop.
Weights and towed loads
The weights and towed loads relating to
your vehicle are indicated on the registration
document, as well as in sales brochures.
These values are also indicated on the
manufacturer's plate or label.
For more information, contact a CITROËN dealer
or a qualified workshop.
The GTW values and the towed loads listed are
valid for a maximum altitude of 1,000 metres.
The towed load must be reduced by steps of
10% for each additional 1,000 metres.
The maximum authorised nose weight
corresponds to the weight permitted on the
towball.
GTW: Gross train weight.
When exterior temperatures are high, the
vehicle performance may be limited in
order to protect the engine. When the exterior
temperature is higher than 37°C, limit the
towed weight.
Towing using a lightly loaded vehicle can adversely affect roadholding.
Braking distances are increased when towing
a trailer.
When using a vehicle to tow, never exceed a
speed of approximately 60 mph (100 km/h)
(observe the local legislation in force).
If the exterior temperature is high, it is
recommended that the engine is allowed
to idle for 1 to 2 minutes after the vehicle
comes to a stop, to facilitate its cooling.
Engines and towed loads - PETROL
Engine PureTech 110 S&SPureTech 110 S&S
Gearbox Manual 5-speed
(BVM5)Automatic
6-speed (EAT6)Manual 6-speed
(BVM6)Automatic
6-speed (EAT6)Manual 6-speed
(BVM6)
Code EB2DT
(Euro 6.1)EB2ADT(Euro 6.2)EB2ADT(Euro 6.3)
Model codes: 2R...HNZBHNZWHNPJHNPXHNPM
Cubic capacity (cm
3) 1,1991,1991,1991,1991,199
Max. power: EC standard (kW) 8181818181
Fuel UnleadedUnleadedUnleadedUnleadedUnleaded
Braked trailer (within the GTW limit) on a
10 or 12% slope (kg) 840
840840840840
Unbraked trailer (kg) 600600600600600
Maximum authorised nose weight (kg) 6565656565

159
Technical data
9Engines and towed loads - PETROL
EnginePureTech 110 S&SPureTech 110 S&S
Gearbox Manual 5-speed
(BVM5)Automatic
6-speed (EAT6)Manual 6-speed
(BVM6)Automatic
6-speed (EAT6)Manual 6-speed
(BVM6)
Code EB2DT
(Euro 6.1)EB2ADT(Euro 6.2)EB2ADT(Euro 6.3)
Model codes: 2R...HNZBHNZWHNPJHNPXHNPM
Cubic capacity (cm
3) 1,1991,1991,1991,1991,199
Max. power: EC standard (kW) 8181818181
Fuel UnleadedUnleadedUnleadedUnleadedUnleaded
Braked trailer (within the GTW limit) on a
10 or 12% slope (kg) 840
840840840840
Unbraked trailer (kg) 600600600600600
Maximum authorised nose weight (kg) 6565656565

160
Technical data
EnginePureTech 110PureTech 130 S&S
Gearbox Automatic 6-speed (EAT6)Manual 6-speed (BVM6)Automatic 6-speed (EAT6)
Code EB2DTM
(Euro 6.1)EB2DTSM(Euro 6.1)EB2ADTS(Euro 6.3)
Model codes: 2R...HNVWHNYHHNS1
Cubic capacity (cm
3) 1,199 1,1991,199
Max. power: EC standard (kW) 819696
Fuel UnleadedUnleadedUnleaded
Braked trailer (within the GTW limit) on a 10
or 12% slope (kg) 840
840840
Unbraked trailer (kg) 620620620
Maximum authorised nose weight (kg) 656565
Engines and towed loads - DIESEL
Engine HDi 92BlueHDi 100 S&S BlueHDi 120 S&S
Gearbox Manual 5-speed
(BVM5)Manual 6-speed
(BVM6)Manual 6-speed
(BVM6)Automatic 6-speed (EAT6)
Code DV6D
(Euro 5)DV5RD(Euro 6.2)DV5RCe(Euro 6.3)DV5RCD(Euro 6.2)DV5RCD(Euro 6.3)
Model codes: 2C...9HPAYHYJYHSMYHXXYHX1
Cubic capacity (cc) 1,5601,499-1,499-
Max. power: EC standard (kW) 6875-88-
Fuel DieselDieselDieselDiesel-
Braked trailer (within the GTW limit) on a
10 or 12% slope (kg) 840
840-
870 / 0*-
Unbraked trailer (kg) 610620-
650 / 0*-
Maximum authorised nose weight (kg) 6565-55-
* Vehicles with sunroof or spare wheel.

161
Technical data
9Engines and towed loads - DIESEL
Engine HDi 92BlueHDi 100 S&S BlueHDi 120 S&S
Gearbox Manual 5-speed
(BVM5)Manual 6-speed
(BVM6)Manual 6-speed
(BVM6)Automatic 6-speed (EAT6)
Code DV6D
(Euro 5)DV5RD(Euro 6.2)DV5RCe(Euro 6.3)DV5RCD(Euro 6.2)DV5RCD(Euro 6.3)
Model codes: 2C...9HPAYHYJYHSMYHXXYHX1
Cubic capacity (cc) 1,5601,499-1,499-
Max. power: EC standard (kW) 6875-88-
Fuel DieselDieselDieselDiesel-
Braked trailer (within the GTW limit) on a
10 or 12% slope (kg) 840
840-
870 / 0*-
Unbraked trailer (kg) 610620-
650 / 0*-
Maximum authorised nose weight (kg) 6565-55-
* Vehicles with sunroof or spare wheel.

162
Technical data
– Gross vehicle weight (GVW).– Gross train weight (GTW).– Maximum weight on the front axle.– Maximum weight on the rear axle.D. Tyres label.
Fixed at the driver-side door.
Bears the following information about the tyres:
– tyre pressures, unladen and laden.– tyre specification, made up of the dimensions and type as well as the load and speed indices.– spare tyre inflation pressure.
The vehicle may be originally equipped
with tyres with higher load and speed
indices than those indicated on the label,
without affecting tyre pressure (on cold tyres).
Dimensions (in mm)
These dimensions have been measured on an
unladen vehicle.


* Mirrors folded in.
** Version with longitudinal bars.
Identification markingsVarious visible markings for the identification and
research of your vehicle.


A. Vehicle Identification Number (VIN), on the
right-hand front seat floor.
Stamped on the chassis.
B. Vehicle identification number (VIN), on the
dashboard.
On a label, visible through the windscreen.
C. Manufacturer's label.
Fixed at the driver-side door.
Bears the following information:
– Manufacturer ’s name.– European whole vehicle type approval number.
– Vehicle identification number (VIN).

163
Technical data
9– Gross vehicle weight (GVW).– Gross train weight (GTW).– Maximum weight on the front axle.– Maximum weight on the rear axle.D. Tyres label.
Fixed at the driver-side door.
Bears the following information about the tyres:
– tyre pressures, unladen and laden.– tyre specification, made up of the dimensions and type as well as the load and speed indices.– spare tyre inflation pressure.
The vehicle may be originally equipped
with tyres with higher load and speed
indices than those indicated on the label,
without affecting tyre pressure (on cold tyres).