ignition CITROEN C4 2019 Workshop Manual

178
C4-cactus_en_Chap07_info-pratiques_ed01-2016
In the event of a fault with the SCR emissions control system
In the event of the detection
of a faultDuring an authorised driving phase (between
650 miles and 0 miles) (1 100 km and 0 km)
A
  system   that   prevents   engine   starting   is   activated   automatically   from   650   miles   (1   100   km)   after   confirmation   of   a   fault   with   the   SCR   emissions  
c

ontrol   system.   Have   the   system   checked   by   a   CITROËN   dealer   or   a   qualified   workshop   as   soon   as   possible.
If   it   is   a   temporary   fault,   the   alert  
d

isappears   during   the   next   journey,  
a

fter   self-diagnosis   of   the   SCR   system.
The
  UREA,   SERVICE   and   diagnostic   warning  
l

amps   comes   on,   accompanied   by   an   audible  
s

ignal   and   the   display   of   the   message  
"

Emissions
 f
ault".
The
  alert   is   triggered   when   driving   when   the  
f

ault   is   detected   for   the   first   time,   then   when  
s

witching   on   the   ignition   for   subsequent  
j

ourneys,   while   the   fault   persists. If
  a   fault   with   the   SCR   system   is   confirmed   (after
 3

0   miles   (50   km)   covered   with   the   permanent
 d

isplay   of   the   message   signalling   a   fault),   the
 S

ERVICE   and   engine   diagnostic   warning   lamps
 c

ome   on   and   the   UREA   warning   lamp   flashes,
 a

ccompanied   by   an   audible   signal   and   the
 d

isplay   of   a   message   (e.g.:   "Emissions   fault:
 S

tarting   prevented   in   150 miles")   indicating   the
 r

emaining   range   express   in   miles   or   kilometres.
While
  driving,   the   message   is   displayed   every
 3

0   seconds   while   the   fault   with   the   SCR   system
 p

ersists.
The
  alert   is   repeated   when   switching   on   the
 ig

nition.
You
  should   go   to   a   CITROËN   dealer   or   a
 q

ualified   workshop   as   soon   as   possible.
Other wise, you will not be able to restart your
engine. Starting prevented
To
  be   able   to   start   the   engine,   you   must   call   on  
a

  CITROËN   dealer   or   a   qualified   workshop.
You
  have   exceeded   the   authorised  
d

riving   limit:   the   starting   prevention  
s

ystem   inhibits   engine   starting.
Every time the ignition is switched on, the SERVICE and   engine   diagnostic   warning   lamps   come   on   and t

he   UREA   warning   lamp   flashes,   accompanied   by
 a

n   audible   signal   and   the   display   of   the   message
 "

Emissions   fault:   Starting   prevented".
Practical information

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C4-cactus_en_Chap07_info-pratiques_ed01-2016
Recommendations on storage
Never store bottles of AdBlue® in your
vehicle.
Procedure
F Switch   off   the   ignition   and   remove   the   key.
F
F
or access to the AdBlue
® tank, raise the b
oot
 
carpet
 
then,
 
depending   on   equipment,  
l

ift
 
out
 
the
 
spare
 
wheel
 
and/or   the  
s

torage box. F
 
W
ithout   pressing,   turn   the   black   cap   a  
q

uarter   turn   anti-clockwise   and   lift   it   off.
AdBlue
® freezes at about -11°C and d
eteriorates   above   25°C.   It   is   recommended  
t

hat bottles be stored in a cool area and
protected
  from   direct   sunlight.
Under these conditions, the additive can be
kept
 
for
 
at   least   a   year.
If the additive has frozen, it can be used once it
has
 
completely   thawed   out. Before
  topping-up,   ensure   that   the   vehicle   is  p
arked   on   a   flat   and   level   sur face.
In wintry conditions, ensure that the
temperature
  of   the   vehicle   is   above   -11°C.  
O

therwise the AdBlue
® may be frozen and s
o
 
cannot
 
be
 
poured
 
into   its   tank.   Park   your  
v

ehicle
 
in
 
a
 
warmer
 
area   for   a   few   hours   to  
a

llow
 
the
 
top-up
 
to
 
be
 
carried   out.
F

T
urn the blue cap a 6
th of a turn anti-
clockwise.
F
 
L

ift
 
off
 
the
 
cap.
Practical information

181
C4-cactus_en_Chap07_info-pratiques_ed01-2016
F Obtain a bottle of AdBlue®. After first c
hecking
 
the
 
use-by
 
date,
  read   carefully  
t

he instructions on use on the label before
pouring
 
the
 
contents
 
of
 
the   bottle   into   your  
v

ehicle's
 Ad

Blue
® tank.
I
mportant :
 
if
 
your   vehicle's   AdBlue
®
tank
 
is
 
completely
 
empty
 
-
 
which
 
is
 
c

onfirmed
 
by
 
the
 
alert
 
messages
 
and  
t

he
 
impossibility
 
of
 
starting
 
the
 
engine,  
y

ou
 
must
 
add
 
at
 
least
 
3.8
 
litres
 
(so
 
t

wo 1.89
 
litre
 
bottles). If any additive is split or splashed, wash
immediately
 
w
ith  
c
old  
w
ater  
o
r  
w
ipe  
w
ith  
a

  damp   cloth.
If the additive has crystallised, clean it
off   using   a   sponge   and   hot   water.Important:
 i
n the event of a top-up
after a breakdown because of a lack
of additive ,   signalled   by   the   message
 "

Top   up   emissions   additive:   Starting
 p

revented",   you   must   wait   around
 5

 minutes
 
before
 
switching
 
on
 
the
 
ignition,
 w

ithout opening the driver's door,
locking the vehicle or introducing the
key into the ignition switch .
Switch   on   the   ignition,   then,   after
 1

0 seconds,   start   the   engine.
Never dispose of AdBlue
® additive
bottles
 
in
 
the
 
household
 
waste.   Place  
t

hem
 
in
 
a
 
special
 
container   provided  
t

his
 p

urpose
 o

r
 t

ake
 t

hem
 t
o
 y
our
 d
ealer.
F
 
A

fter
 
emptying
 
the
 
bottle,
 
wipe
 
away
 
any
 
s

pillage
 
around
 
the
 
tank
 
filler
 
using
 
a
 
damp
 
c

loth.
F
 
R

efit
 
the
 
blue
 
cap
 
to
 
the
 
tank
 
and
 
turn
 
it
 
a
 
6th of a turn clockwise, to its stop.
F
 R
efit   the   black   cap   and   turn   it   a   quarter   of  
a

 
turn   clockwise   without   pressing.   Ensure  
t

hat the indicator on the cap lines up with
the
  indicator   on   the   support.
F
 
D

epending   on   equipment,   return   the   spare  
w

heel   and/or   the   storage   box   to   the   bottom  
o

f
  the   boot.
F
 
R

efit   the   boot   carpet   and   close   the   tailgate.
7
Practical information

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C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
1. Sealing
Repair procedure
Avoid removing any foreign bodies which   have   penetrated   into   the   tyre.F

U
ncoil the white pipe G  
f
ully.
F  
U
nscrew   the   cap   from   the   white   pipe.
F
C
onnect the white pipe to the valve of the
tyre   to   be   repaired.
F
 
S

witch   off   the   ignition.
F
T
urn the selector A to the
"Sealant"
 p
osition.
F  
C
heck   that   the   switch   B is in
position "O" . F  
C
onnect   the   compressor's   electric   plug   to  
t

he   vehicle's   12   V   socket.
F  
S
tart   the   vehicle   and   leave   the   engine  
r

unning.
Take care, this product is harmful if s
wallowed   and   causes   irritation   to   the   eyes.
Keep this product out of the reach of
children.Do not start the compressor before c onnecting   the   white   pipe   to   the   tyre  
v

alve:   the   sealant   product   would   be  
e

xpelled   through   the   pipe.
8
In the event of a breakdown

208
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
FuseN° Rating
(A) Functions
F19 5Seat
  belt   unfastened   warning.
F20 5Airbags.
F21 5Instrument
  panel.
F22 30Locks.
F23 5Courtesy
  lamp,   map   reading   lamp.
F26 15Horn.
F27 15Front
  and   rear   screenwash.
F28 5Ignition
 s

witch.
F30 15Rear
  wiper.
In the event of a breakdown

213
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
When your vehicle's battery is discharged, the engine   can   be   started   using   a   slave   battery  
(

external   or   on   another   vehicle)   and   jump   lead  
c

ables   or   a   battery   booster.
Starting using another battery
F Raise  the   plastic   cover   on   the   (+)   terminal,  i
f   your   vehicle   has   one.
F

C
onnect the red cable to the positive
terminal
  (+)   of   the   flat   battery   A (at
the
  metal   elbow)   then   to   the   positive  
t

erminal (+)   of   the   slave   battery   B or
the booster.
F
 
C
onnect   one   end   of   the   green   or   black  
c

able   to   the   negative   terminal   (-)   of   the  
s

lave battery B or the booster (or earth
point
  on   the   other   vehicle).
F
 
C
onnect  
t
he  
o
ther  
e
nd  
o
f  
t
he  
g
reen  
o
r  
b
lack  
c

able to the earth point C   on   the   broken  
d

own   vehicle. F
 
S
tart   the   engine   of   the   vehicle   with   the  
g

ood   battery   and   leave   it   running   for   a   few  
m

inutes.
F  
O
perate   the   starter   on   the   broken   down  
v

ehicle   and   let   the   engine   run.
If   the   engine   does   not   start   straight   away,  
s

witch   off   the   ignition   and   wait   a   few   moments  
b

efore   trying   again.
Never
 
try
 
to
 
start
 
the
 
engine
 
by
 
c

onnecting
 
a
 
battery
 
charger.
Never
 
use
 
a
 
24
 
V
 
or
 
higher
 
battery
 
b

o o s t e r.
First
 
check
 
that
 
the
 
slave
 
battery
 
has
 
a
 
n

ominal
 
voltage
 
of
 
12
 
V
 
and
 
a
 
capacity
 
a

t
 
least
 
equal
 
to
 
that
 
of
 
the
 
discharged
 
b

attery.
The
 
two
 
vehicles
 
must
 
not
 
be
 
in
 
contact
 w
ith
 
each
 
other.
Switch
 
off
 
the
 
electrical
 
consumers
 
on
 
b

oth
 
vehicles
 
(audio
 
system,
 
wipers,
 
l

ighting, ...).
Ensure
 
that
 
the
 
jump
 
lead
 
cables
 
do
 
n

ot
 
pass
 
close
 
to
 
moving
 
parts
 
of
 
the
 
e

ngine
 
(cooling
 
fan,
 
belts, ...).
Do
 
not
 
disconnect
 
the
 
(+)
 
terminal
 
when
 
t

he
 
engine
 
is
 
running. F
 
W
ait   until   the   engine   returns   to   idle   then  
d

isconnect   the   jump   lead   cables   in   the  
r

everse
 o
rder.
F  
R
efit   the   plastic   cover   to   the   (+)   terminal,   if  
y

our   vehicle   has   one.
F  A llow   the   engine   to   run   for   at   least  3
0 minutes,   by   driving   or   with   the   vehicle  
s

tationary, so that the battery reaches an
adequate
  state   of   charge.
Some
  functions,   including   Stop   &   Start,  
a

re not available if the battery is not
sufficiently
 c

harged.
8
In the event of a breakdown

214
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
Charging the battery using
a battery charger
For optimum service life of the battery, it is essential   to   maintain   an   adequate   state   of  
c

harge.
In
  some   circumstances   it   may   be   necessary   to  
c

harge   the   battery:
-

i
f you use your vehicle essentially for short
journeys,
-
 
i
f   the   vehicle   is   to   be   taken   off   the   road   for  
s

everal   weeks.
Contact
  a   CITROËN   dealer   or   a   qualified  
w

orkshop. It is not necessary to disconnect the
battery.
Never
  try   to   charge   a   frozen   battery.
If the battery has been frozen, have
it
  checked   by   a   CITROËN   dealer   or   a  
q

ualified   workshop,   who   will   check   that  
t

he   internal   components   have   not   been  
d

amaged   and   the   casing   is   not   cracked,  
w

hich   could   cause   a   leak   of   toxic   and  
c

orrosive   acid.
If
  you   envisage   charging   your   vehicle's  
b

attery   yourself,   use   only   a   charger  
c

ompatible   with   lead-acid   batteries   of   a  
n

ominal   voltage   of   12   V.
If this label is present, it is essential
to
  use   only   a   12   V   charger,   to   avoid  
c

ausing   irreversible   damage   to   the  
e

lectrical   components   related   to   the  
S

top   &   Start   system. Follow the instructions for use provided
by
  the   manufacturer   of   the   charger.
Never
  reverse   polarities.
F
 
S
witch   off   the   ignition.
F
 
S
witch   off   all   electrical   consumers   (audio  
s

ystem,   lighting,   wipers, ...).
F
 
S
witch   off   the   charger   B   before   connecting  
t

he cables to the battery, so as to avoid any
dangerous
 spar

ks.
F
 
E
nsure   that   the   charger   cables   are   in   good  
c

ondition.
F
 
C
onnect   the   charger   B   cables   as   follows:
-

t
he positive (+) red cable to the (+)
terminal
  of   the   battery   A,
-
 
t
he   negative   (-)   black   cable   to   the   earth  
p

oint C   on   the   vehicle.
F
 
A
t   the   end   of   the   charging   operation,   switch  
o

ff   the   charger   B   before   disconnecting   the  
c

ables   from   the   battery   A.
In the event of a breakdown

215
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
Do not force the lever as locking will not   be   possible   if   the   clamp   is   not  
p

ositioned   correctly;   start   the   procedure  
ag

ain.
Quick release terminal
Disconnecting the (+) terminal
F Raise the lever A fully to release the clamp  B.
The
  Stop   &   Start   system   may   not   be  
o

perational   during   the   trip   following   the  
f

irst   engine   start.
In
  this   case,   the   system   will   only   be  
a

vailable   again   after   a   continuous  
p

eriod   of   immobilisation   of   the   vehicle,  
a

  period   which   depends   on   the   ambient  
t

emperature   and   the   state   of   charge   of  
t

he   battery   (up   to   about   8   hours).
It
 
is
 
recommended
 
that
 
the
 
battery
 
be
 
d

isconnected if the vehicle is not to be used
for
 
a
 
very
 
long
 
period,
 
so
 
as
 
to
 
maintain
 
an
 
a

dequate
 
state
 
of
 
charge
 
for
 
starting
 
the
 
e

ngine.
Before
 
disconnecting
 
the
 
battery:
F
 
c

lose
 
all
 
openings
 
(doors,
 
boot,
 
windows,
 
r

oof),
F
 
s

witch
 
off
 
all
 
electrical
 
consumers
 
(audio
 
s

ystem,
 
wipers,
 
lighting...),
F
 
s

witch
 
off
 
the
 
ignition
 
and
 
then
 
wait
 f
our minutes.
At
 
the
 
battery,
 
simply
 
detach
 
the
 
(+)
 
terminal.
Disconnecting the battery
Following reconnection of the battery, switch on t
he   ignition   and   wait   1   minute   before   starting   to  
p

ermit   initialisation   of   the   electronic   systems.  
H

owever,   if   problems   remain   following   this  
o

peration, contact a CITROËN dealer or a
qualified
 w

orkshop.
Referring
  to   the   corresponding   section,   you  
m

ust
 y
ourself
 r
einitialise
 (
depending
 o
n
 ve

rsion):
-
 
t
he   remote   control   key,
-
 ...
Following reconnection of the battery
Reconnecting the (+) terminal
F Position   the   open   clamp   B of the cable on
the   positive   post   (+)   of   the   battery.
F
 
P
ress   down   on   the   clamp   to   position   it  
c

orrectly   on   the   battery   post.
F
 
L
ock   the   clamp   by   lowering   the   lever   A.
8
In the event of a breakdown

217
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
Towing another vehicle
F On  the   rear   bumper,   press   the   bottom   of  t
he   cover   to   unclip   it.
F
 
S
crew   the   towing   eye   in   fully.
F
 
I
nstall   a   towing   arm.
F
 
S
witch   on   the   hazard   warning   lamps   on  
b

oth   vehicles.
F
 
M
ove   off   gently   and   drive   slowly   over   a  
s

hort   distance   only.
F
 O
n
 
the
 
front
 
bumper,
 
press
 
at
 
the
 
bottom
 
of
 t
he
 
cover
 
to
 
unclip
 
it.
F
 
S

crew
 
the
 
towing
 
eye
 
in
 
fully.
F
 
I

nstall
 
a
 
towing
 
arm.
F
 
P

ut
 
the
 
gear
 
lever
 
into
 
neutral
 
(control
 
N for
an
 
electronic
 
gearbox).
Towing the vehicle
Failure to follow this instruction could
lead   to   damage   to   certain   components  
(

brakes,   transmission, ...)   and   the  
a

bsence   of   braking   assistance   on  
r

estarting   the   engine. F
 
U
nlock   the   steering   by   turning   the   ignition  
k

ey   one   notch   and   release   the   parking  
b

rake.
F  
S
witch   on   the   hazard   warning   lamps   on  
b

oth   vehicles.
F  
M
ove   off   gently   and   drive   slowly   over   a  
s

hort   distance   only.
8
In the event of a breakdown

218
C4-cactus_en_Chap08_En-cas-de-panne_ed01-2016
Running out of fuel (Diesel)
On vehicles fitted with HDi engines, the fuel system   must   be   primed   if   you   run   out   of   fuel.
e-HDi 92 engine
F Fill  the   fuel   tank   with   at   least   five   litres   of  d
iesel.
F
 
O
pen   the   bonnet.
F
 
I
f   necessary,   unclip   the   styling   cover   for  
a

ccess   to   the   priming   pump.
F
 
S
queeze   and   release   the   priming   pump  
r

epeatedly until resistance is felt (there
may
  be   resistance   at   the   first   press).
F
 
O
perate   the   starter   until   the   engine   starts  
(

if   the   engine   does   not   start   at   the   first  
a

ttempt,   wait   around   15   seconds   before  
t

rying
 ag
ain).
F
 
I
f   the   engine   does   not   start   after   a   few  
a

ttempts,   operate   the   priming   pump   again  
t

hen   start   the   engine.
F
 
C
lip   the   styling   cover   back   in   place.
F
 
C
lose   the   bonnet.
If
 
the
 
engine
 
does
 
not
 
start
 
first
 
time,
 
d

on't
 
keep
 
trying
 
but
 
start
 
the
 
procedure
 
a

gain
 
from
 
the
 
beginning.
BlueHDi engine
F Fill
  the   fuel   tank   with   at   least   five   litres   of  D
iesel.
F
 
S
witch   on   the   ignition   (without   starting   the  
e

ngine).
F

W
ait around 6 seconds and switch off the
ignition.
F
 
R
epeat   the   operation   10   times.
F
 
O
perate   the   starter   to   run   the   engine.
In the event of a breakdown