CITROEN C4 AIRCROSS DAG 2021 Handbook (in English)
Manufacturer: CITROEN, Model Year: 2021, Model line: C4 AIRCROSS DAG, Model: CITROEN C4 AIRCROSS DAG 2021Pages: 244, PDF Size: 6.29 MB
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1If a warning lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle.
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or a major electrical fault has
been detected.
Carry out (1) and then (2).
Parking brakeFixed.The parking brake is applied or not
properly released.
BrakingFixed.The brake fluid level in the braking circuit
has dropped significantly.
Carry out (1), then top up with fluid that complies
with the manufacturer's recommendations. If the
problem persists, carry out (2).
Fixed.The electronic brake force distribution (EBFD) system is faulty.Carry out (1) and then (2).
Door(s) openFixed, associated with a message identifying the access.
A door or the tailgate is not properly closed
(speed less than 6 mph (10 km/h)).
Fixed, associated with a message identifying the access, accompanied by
an audible signal.
A door or the tailgate is not properly closed
(speed above 6 mph (10 km/h)).
Seat belts not fastened / unfastened
Fixed or flashing, accompanied by an increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
12 V battery chargeFixed.
The battery charging circuit has a fault
(dirty terminals, slack or cut alternator belt, etc.). Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Engine oil pressureFixed.There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
Maximum engine coolant temperatureFixed.The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine self-diagnostics systemFixed.A major engine fault has been
detected.
Carry out (1) and then (2).
Orange warning/indicator lamps
Engine self-diagnostics system
Fixed.A minor engine fault has been
detected.
Carry out (3).
Flashing.The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
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You must carry out (2).Fixed.The emissions control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Collision Risk Alert/Active Safety BrakeFlashing.The system activates and brakes the
vehicle momentarily so as to reduce the speed of
collision with the vehicle ahead.
Fixed, accompanied by a message and an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a message.
The system has been deactivated via the vehicle
configuration menu.
Anti-lock braking system (ABS)Fixed.The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at moderate speed, then carry
out (3).
Under-inflationFixed, accompanied by an audible signal and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible. Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Dynamic stability control (DSC) / Anti-slip
regulation (ASR)
Fixed.The system is deactivated.
The DSC / ASR system is automatically
reactivated when the vehicle is restarted, and
from around 31 mph (50 km/h).Below 31 mph (50 km/h), it can be reactivated manually.Flashing.DSC/ASR regulation is activated in the
event of a loss of grip or trajectory.
Fixed.The DSC/ASR system has a fault.
Carry out (3).
AirbagsFixed.One of the airbags or seat belt
pyrotechnic pretensioners is faulty.
Carry out (3).
Front passenger airbag (OFF)Fixed.The front passenger airbag is deactivated. The control is in the "OFF
" position.
A "rearward facing" child seat can be installed,
unless there is a fault with the airbags (Airbags
warning lamp on).
Particle filter(Diesel)Fixed, accompanied by an audible signal and a message about the risk of particle
filter blockage.
The particle filter is starting to saturate.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp goes off.Fixed, accompanied by an audible signal and a message signalling that the additive
level in the particle filter is too low.
The minimum level of the additive tank is
reached.
Quickly have the tank topped up: carry out (3)
Low fuel levelFixed, accompanied by an audible signal and a message.
When it first comes on, there remains
approximately 5 litres of fuel in the tank
(reserve).
Refuel without delay to avoid running out of fuel.
Never drive until completely empty, as
this could damage the emissions control and
injection systems.
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1Water in Diesel fuel filter (depending on
version)
Fixed.The Diesel filter contains water.
Carry out (2) without delay - risk of damage to
the injection system!
Lane Departure Warning SystemFlashing, accompanied by an audible signal.
A lane marking has been crossed on the left or
right.
Turn the steering wheel in the opposite direction
to return to the correct trajectory.
Fixed, accompanied by the display of a message.
The system has a fault.
Stay alert and drive carefully, then carry out (3).
Fixed.The system has been deactivated.
If there is an unexpected change of direction,
you will no longer be warned by the system.
AdBlue® (BlueHDi)
On for around 30 seconds when starting the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800 km).Top up the AdBlue®.Fixed, on switching on the ignition, accompanied by an audible signal and a message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100 km).Promptly top up the AdBlue®, or carry out (3).Flashing, accompanied by an audible signal and a message indicating the
driving range.
The driving range is less than 62 miles (100 km).You must top up the AdBlue® to avoid engine
starting being prevented, or carry out (3).Flashing, accompanied by an audible signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the regulatory engine
immobiliser prevents the engine from being
restarted.
To restart the engine, top up the AdBlue
®, or carry out (2).You must add at least 5 litres of AdBlue® to its
tank.
SCR emissions control system(BlueHDi)Fixed when the ignition is switched on, accompanied
by an audible signal and a message.
A fault with the SCR emissions control system
has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685 miles (1,100 km) before the engine immobiliser is triggered.
Carry out (3) without delay, to
avoid starting
being prevented.
AdBlue® warning lamp
flashing upon switching on
the ignition, with the Service and Engine
self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine from
restarting (over the authorised driving limit after
confirmation of a fault with the emissions control
system).
To start the engine, carry out (2).
ServiceTemporarily on, accompanied by the display of a message.
One or more minor faults, for which there is/are
no specific warning lamp(s), have been detected.
Identify the cause of the fault using the message
displayed in the instrument panel.
It is possible to deal with some faults yourself,
such as changing the battery of the remote
control.
For other faults, such as with the tyre under-
inflation detection system, carry out (3).
Fixed, accompanied by the display of a message.
One or more major faults, for which there is/are
no specific warning lamp(s), have been detected.
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Indicators
Engine coolant temperature
gauge
With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
Identify the cause of the fault using the message displayed in the instrument panel, then carry out
(3).
Service warning lamp fixed and service spanner flashing then
fixed.
The servicing interval has been exceeded.
The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
Diesel engine preheatingTemporarily on(up to approximately 30 seconds in
severe weather conditions).
When switching on the ignition, if the weather
conditions and the engine temperature make it
necessary.
Wait until the warning lamp goes off before
starting.
When the warning lamp goes off, starting will
occur immediately if you press and hold:
– the clutch pedal with a manual gearbox.– the brake pedal with an automatic gearbox.
If the engine does not start, make the engine
starting request again, while keeping your foot
on the pedal.
Rear foglampFixed.The lamp is on.
Green warning/indicator lamps
Blind spot monitoring
Fixed.The function has been activated.
Hill Assist DescentFixed.The system has been activated, but the
conditions for regulation are not met (gradient,
speed too high, gear engaged).
Flashing indicator.The function is starting regulation.
The vehicle is being braked; the brake lamps
come on during the descent.
Stop & StartFixed.When the vehicle stops, the Stop & Start
puts the engine into STOP mode.
Flashing temporarily.STOP mode is momentarily unavailable
or START mode is automatically triggered.
Direction indicatorsFlashing with audible signal.
The direction indicators are on.
SidelampsFixed.The lamps are on.
Front foglampsFixed.The front foglamps are lit.
Automatic wipingFixed.Automatic windscreen wiping is activated.
Automatic headlamp dippingFixed.The function has been activated
via the touch screen (Driving / Vehicle menu).
The lighting control stalk is in the "AUTO"
position.
Dipped beam headlampsFixed.The lamps are on.
Blue warning/indicator lamps
Main beam headlamps
Fixed.The lamps are on.
Black/white warning lamps
Foot on the brake
Fixed.Omission or insufficient pressure on the
brake pedal.
With an automatic gearbox, with the engine
running, before releasing the parking brake, to
move out of position P.
Automatic wipingFixed.Automatic front wiping is activated.
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1Indicators
Engine coolant temperature
gauge
With the engine running:– in zone A, the temperature is correct,– in zone B, the temperature is too high; this
warning lamp and the central STOP warning
lamp come on in the instrument panel,
accompanied by the display of a message and
an audible signal.
You MUST stop as soon as it is safe to do so.
Wait a few minutes before switching off the
engine.
After first switching off the ignition, open the bonnet cautiously and check the
coolant level.
For more information on Checking
levels, refer to the corresponding
section.
Service indicator
The servicing information is expressed in terms
of distance (kilometres or miles) and time
(months or days).
The alert is given at whichever of these two
terms is reached first.
The servicing information is displayed in the
instrument panel. Depending on the version of
the vehicle:
– The distance recorder display line indicates the distance remaining before the next service
is due, or the distance travelled since it was due
preceded by the "-" sign.
– An alert message indicates the distance remaining, as well as the period before the next
service is due or how long it is overdue.
The value indicated is calculated according to the distance covered and
the time elapsed since the last service.
The alert may also be triggered close to a
due date.
Service spannerOn temporarily when the ignition is switched on.
Between 620 and 1,860 miles (1,000 and 3,000
km) remain before the next service is due.
Fixed, when the ignition is switched on.The next service is due in less than 620
miles (1,000 km).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the ignition is switched on.
(With BlueHDi Diesel engines, combined with the
Service warning lamp.)
The servicing interval has been exceeded.
Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each
service.
► Switch off the ignition.
CHECK
► Press and hold this button.► Switch on the ignition; the distance recorder display begins a countdown.► Release the button when =0 is displayed; the
spanner disappears.
If you have to disconnect the battery
following this operation, lock the vehicle
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level corresponding to a range of 1,500 miles (2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning/indicator lamps lit Action
Remaining
range
Top up.Between
1,500 miles
and 500
miles (2,400
km and 800
km)
Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100 km)
and wait at least 5 minutes for the reset to be
registered.
Retrieving the service information
You can access the service information at any
time.
► Press this button.The service information is displayed for a few
seconds, then disappears.
Engine oil level
indicator
(depending on version)
On versions fitted with an electric oil level
indicator, the state of the engine oil level is
displayed in the instrument panel for a few
seconds, after the servicing information.
The level read will only be correct if the
vehicle is on level ground and the engine
has been off for more than 30 minutes.
Oil level correct
This is indicated by the display of the " Oil level
correct " message.
Oil level insufficient
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking levels, refer
to the corresponding section.
Oil level indicator fault
This is signalled by the display of the " Oil
level measurement invalid" message on the
instrument cluster.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a fault with the electric
indicator, the oil level is no longer
monitored.
If the system is faulty, you must check the
engine oil level using the manual dipstick
located under the bonnet.
For more information on Checking levels,
refer to the corresponding section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
® fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 and 0 miles (2,400
and 0 km)), a warning lamp lights up when the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manually displaying the driving range
While the driving range is greater than 1,500 miles (2,400 km), it is not displayed automatically.
CHECK
► Press this button to temporarily display the driving range.You can view the range information by pressing the " Diagnostic" button after selecting the " Driving functions " tab in the
Driving / Vehicle menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is lower than the reserve
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1level corresponding to a range of 1,500 miles
(2,400 km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning/ indicator lamps lit Action
Remaining
range
Top up.Between
1,500 miles
and 500
miles (2,400
km and 800
km)
Top up as
soon as
possible.Between
500 miles
and 62
miles (800
km and
100 km)
Warning/
indicator lamps lit Action
Remaining
range
A top-up is
vital, there is
the risk that
the engine will
be prevented
from starting.Between 62
miles and 0
miles (100
km and 0
km)
To be able
to restart the
engine, add at
least 5 litres of
AdBlue
® to the
tank. 0 miles (km)
Malfunction of the
SCR emissions
control system
Malfunction detection
If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, while the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0 miles (1,100 km and 0 km))
If the fault indication is still displayed permanently after 31 miles (50 km) of driving, the fault in the SCR system is confirmed.
The AdBlue warning lamp flashes, and an
"Emissions fault: Starting prevented in X
miles" or "NO START IN X miles" message is
displayed, indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100 km) before the engine immobiliser
system is triggered.
Have the system checked by a
CITROËN dealer or a qualified workshop
as soon as possible.
Starting prevented
Whenever the ignition is switched on, the
"Emissions fault: Starting prevented" or "NO
START IN" message is displayed.
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Monochrome screen C
Displays in the screen
This displays the following information:– the time,– the date,– the exterior temperature (this flashes if there is a risk of ice),– visual parking sensor information,– the audio source being listened to,– telephone or hands-free kit information,– alert messages,– settings menus for the screen and the vehicle equipment.
Controls
To be able to restart the engine, contact
a CITROËN dealer or a qualified
workshop.
Distance recorders
The total and trip distances are displayed for
thirty seconds when the ignition is switched off,
when the driver's door is opened and when the
vehicle is locked or unlocked.
When travelling abroad, you may have to
change the units of distance: the display
of road speed must be in the official units
(miles or km) for the country.
The change of units is done via the screen
configuration menu, with the vehicle
stationary.
Total distance recorder
It measures the total distance travelled by the
vehicle since its first registration.
Trip distance recorder
It measures the distance travelled since it was
reset by the driver.
Resetting the trip recorder
► With the ignition on, press the button until dashes appear.
Equipment configuration
for vehicles without
screen
If your vehicle does not have an audio system
or a touch screen, you can still configure some
equipment by using the LCD text instrument
panel display.
Control buttons
A long press of this button takes you to the configuration menu, a short press
confirms.
Pressing one of these buttons lets you move in a menu, a list; change
a value.
Pressing this button takes you back up a level or cancels the current operation.
Display screen menus
– LIGHTING :• GUIDE LAMPS (Guide-me-home lighting),• DIR HEADLAMPS (Directional headlamps).– DRIVE ASSIST : • COLLISION ALT (Automatic emergency braking),• VIGILANCE ALT (Fatigue Detection System),• ADVISED SPEED (Speed limit recognition).– COMFORT : • REAR WIPE REV (Automatic windscreen wiper when reversing).
For more information on one of these functions,
refer to the corresponding section.
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1Monochrome screen C
Displays in the screen
This displays the following information:– the time,– the date,– the exterior temperature (this flashes if there is a risk of ice),– visual parking sensor information,– the audio source being listened to,– telephone or hands-free kit information,– alert messages,– settings menus for the screen and the vehicle equipment.
Controls
On the audio system control panel, use the
following buttons:
MENUAccess the main menu
5 or 6 Scroll through the items on the screen
7 or 8 Change a setting value
OK Validate
Back Abandon the current operation
Main menu
► Press the MENU button for access to the
main menu:
• "Multimedia",• "Telephone",• "Trip computer",• "Connections",• "Personalisation-configuration".► Press the "7" or "8" button to select the
menu required, then confirm by pressing the OK
button.
“Multimedia" menu
With the audio system on, this menu allows
you to activate or deactivate radio functions
(RDS, DAB / FM auto tracking, RadioText (TXT) display) or set the media play mode (Normal,
Random, Random all, Repeat). For more information about the "Multimedia”
application, refer to the "Audio equipment and
telematics” section.
“Telephone" menu
With the audio system on, this menu allows you
to make a call or view the various telephone
directories.
For more information about the "Telephone”
application, refer to the "Audio equipment and
telematics” section.
“Trip computer" menu
This menu allows you to consult information
concerning the status of the vehicle.
Warning log
It summarises the alert messages of the
functions, displaying them on the screen.
“Connections" menu
With the audio system on, this menu allows a
Bluetooth device (telephone, media player) to be
paired and the connection mode to be defined
(hands-free kit, playing of audio files).
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Menus
Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
For more information about the "Connections” application, refer to the "Audio equipment and
telematics” section.
“Personalisation-
configuration" menu
This menu gives access to the following
functions:
– “Define the vehicle parameters".– “Display configuration".
Define the vehicle parameters
This menu allows the following equipment to be
activated / deactivated, depending on the version
and/or country of sale:
"Lighting "
– "Directional headlamps",– "Follow-me-home headlamps",– "Welcome lighting"."Comfort"– "Rear wipe in reverse gear".
"Driving assistance"– Auto. emergency braking,– Fatigue Detection System,– Speed recommendation.For more information on the different equipment,
refer to the corresponding sections.
Display configuration
This menu allows you to change the language
used by the display from a defined list.
This menu gives access to the following settings:– “Choice of units".– “Date and time adjustment".– “Display personalisation".– “Choice of language".
As a safety measure, the driver must only
carry out operations that require
sustained attention when stationary.
Touch screen
The touch screen gives access to:– the heating / air conditioning controls,– menus for adjusting settings for vehicle functions and systems,– audio system and telephone controls and the display of associated information,
and, depending on equipment, allows:
– the display of alert messages and the visual parking sensors information,– the permanent display of the time and the exterior temperature (a blue warning lamp
appears when there is a risk of ice),
– access to the internet services and navigation system controls and the display of associated
information.
As a safety measure, the driver must
only carry out operations that require
sustained attention with the vehicle
stationary.
Some functions are not accessible when
driving.
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch screen.
Workflow
Use the buttons on each side of the touch screen
to access the menus, then use the buttons that
appear on the touch screen.
Certain functions may be displayed over 1 or 2
pages.
To deactivate / activate a function, press OFF/
ON.
To modify a setting (lighting duration, etc.) or
access additional information, press the symbol
for the function.
After a few moments with no action on the secondary page, the primary page is
displayed automatically.
Use this button to confirm.
Use this button to return to the previous page.