Citroen C4 RHD 2015 2.G Owner's Manual

279
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Certain   traffic   jams  
along

 
the   route   are   not  
indicated

  in   real   time. On
  starting,   it   is   several   minutes   before   the   system   begins   to   receive   the  
traffic

  information. Wait
  until   the   traffic   information   is   being   received  
correctly

  (display   of   the   traffic   information   icons   on  
the

  map).
The
  filters   are   too   restrictive. Modify
  the   "Geographic   filter"   settings.
In
  certain   countries,   only   major   routes   (motorways...)   are   listed   for   the  
traffic

  information. This
  phenomenon   is   normal.  
The
  system   is  
dependent

  on   the   traffic   information   available.
The
 
altitude   is   not  
displayed. On

  starting,   the   initialisation   of   the   GPS   may   take   up   to   3   minutes   to  
receive

  more   than   4   satellites   correctly.Wait
  until   the   system   has   started   up   completely.  
Check

  that   there   is   a   GPS   coverage   of   at   least  
4 satellites

  (long   press   on   the   SETUP
 
button,   then  
select

  "GPS   coverage").
Depending
  on   the   geographical   environment   (tunnel...)   or   the   weather,  
the

  conditions   of   reception   of   the   GPS   signal   may   vary.This
  phenomenon   is   normal.  
The
  system  
is

  dependent   on   the   GPS   signal   reception  
conditions.
I

 
am
 
unable   to   connect  
my

 
Bluetooth   telephone. The
  telephone's   Bluetooth   function   may   be   switched   off   or   the   telephone  
may

  not   be   visible. -
 
Check
  that   your   telephone's   Bluetooth  
function

  is   switched   on.
-
 
Check
  in   the   telephone   settings   that   it   is  
"visible

  to   all".
The
  Bluetooth   telephone   is   not   compatible   with   the   system.You
  can   check   the   compatibility   of   your   telephone  
on

  www.citroen.co.uk   (services)
The
 
volume   of   the  
telephone

  connected  
in

 
Bluetooth   mode   is  
inaudible. The

  volume   depends   both   on   the   system   and   on   the   telephone.Increase
  the   volume   of   the   audio   system,   to  
maximum

  if   required,   and   increase   the   volume   of  
the

  telephone   if   necessary.
The
  ambient   noise   level   has   an   influence   on   the   quality   of   telephone  
communication.Reduce

  the   ambient   noise   level   (close   the   windows,
 reduce

  the   booster   fan   speed,   slow   down,   ...).

280
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Some
 
contacts   are  
duplicated

  in   the   list. The
  options   for   synchronizing   contacts   are   synchronizing   the   contacts  
on

  the   SIM   card,   the   contacts   on   the   telephone,   or   both.   When   both  
synchronizations

  are   selected,   some   contacts   may   be   duplicated.Select
  "Display   SIM   card   contacts"   or   "Display  
telephone

  contacts".
Contacts are not shown
in
 
alphabetical   order. Some
  telephones   offer   display   options.   Depending   on   the   settings  
chosen,

  contacts   can   be   transferred   in   a   specific   order.Modify
  the   display   setting   in   the   telephone  
directory

.
The system does not receive SMS  text   messages.The Bluetooth mode does not permit sending SMS text messages to the system.
The
 
CD
 
is
 
ejected
 
automatically

 
or
 
is
 
not
 
played

 
by
 
the
 
player. The
  CD   is   inserted   upside   down,   is   unplayable,   does   not   contain   any  
audio

  data   or   contains   an   audio   format   which   the   player   cannot   play.-
 
Check that the CD is inserted in the player the right way  up.
- Check   the   condition   of   the   CD:   the   CD   cannot   be played
  if   it   is   too   damaged.
- Check  the   content   in   the   case   of   a   recorded   CD: refer
  to   the   information   and   advice   in   the   "MUSIC MEDIA 

PLAYERS"   section.
- The  audio   system's   CD   player   does   not   play   DVDs.
- Some  recorded   CDs   will   not   be   played   by   the   audio system
  because   they   are   not   of   the   correct   quality.
The CD has been recorded in a format that is not compatible with the player  (udf,   ...).
The
  CD   is   protected   by   an   anti-pirating   protection   system   which   is   not  
recognised

  by   the   audio   system.
There is a long waiting period  following   the   insertion of a C

d or connection of a
USB
  memory   stick.When a new medium is inserted, the system reads a certain amount of data  (directory,   title,   artist,   etc.).  This   may   take   from   a   few   seconds   to   a  
few

  minutes. This
  phenomenon   is   normal.
The
 
CD
 
player
 
sound
 
is
 
poor

. The
  CD   used   is   scratched   or   of   poor   quality. Insert
  good   quality   CDs   and   store   them   in   suitable  
conditions.
The

  audio   equipment   settings   (bass,   treble,   ambiences)   are   unsuitable. Set   the   treble   or   bass   level   to   0,   without   selecting  
an

  ambience.

281
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
Some
 
characters   in   the  
media

 
information   are   not  
displayed

  correctly   while  
playing. The

  audio   system   does   not   read   some   types   of   characters.Use
  standard   characters   to   name   tracks   and  
folders.
Playing

  of   streaming   files  
does

 
not   start. The
  peripheral   device   connected   does   not   support   automatic   play. Start   the   playback   from   the   device.
The
 
names   of   tracks   and  
the

 
track   length   are   not  
displayed

  on   the   screen  
when

 
streaming   audio. The
  Bluetooth   profile   does   not   allow   the   transfer   of   this   information.
The
 
quality   of   reception  
of

 
the
 
radio   station  
listened

  to   gradually  
deteriorates

  or   the   stored  
stations

  do   not   function  
(no

 
sound,   87.5 Mhz   is  
displayed...). The

  vehicle   is   too   far   from   the   transmitter   used   by   the   station   listened  
to

  or   there   is   no   transmitter   in   the   geographical   area   through   which   the  
vehicle

  is   travelling. Activate
  the   "RDS"   function   by   means   of   the  
short-cut

  menu   to   enable   the   system   to   check  
whether

  there   is   a   more   powerful   transmitter   in   the  
geographical

  area.
The
  environment   (hills,   buildings,   tunnels,   basement   car   parks...)   block  
reception,

  including   in   RDS   mode.This
  phenomenon   is   normal   and   does   not   indicate  
a

  fault   with   the   audio   system.
The
  aerial   is   absent   or   has   been   damaged   (for   example   when   going  
through

  an   automatic   car   wash   or   in   an   underground   car   park).Have
  the   aerial   checked   by   a   CITROËN   dealer.
I
 
cannot   find   some   radio  
stations in the list of
stations

  received. The
  station   is   not   received   or   its   name   has   changed   in   the   list.
Some
  radio   stations   send   other   information   in   place   of   their   name  
(the title

  of   the   song   for   example).
The
  system   interprets   this   information   as   the   name   of   the   station.
The
 
name   of   the   radio  
station

  changes.

282
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
When
 
modifying   the  
treble

 
and   bass   setting,  
the

 
choice   of   ambience   is  
cancelled. The

  selection   of   an   ambience   imposes   specific   treble   and   bass   settings. Modify   the   treble   and   bass   settings   or   choose   a  
musical

  ambience   to   obtain   the   desired   sound  
quality

.
When
 
modifying   the  
ambience,

  the   treble  
and

 
bass   settings   are  
cancelled.
When

 
modifying   the  
balance

  settings,  
the "

d
river" or
a
ll
passengers"
  setting   is  
cancelled. The

  choice   of   the   "Driver"   distribution   setting   imposes   specific   balance  
settings.
When

 
modifying  
the "

d
river" or " a ll
passengers"
  distribution  
setting,

  the   balance  
settings

  are   cancelled.
There
 
is   a   difference   in  
sound

 
quality   between  
the

 
different   audio  
sources

  (radio,   CD...). For
  optimum   sound   quality,   the   audio   settings   for   Volume,   Bass,  
T
reble,  
Equalizer

  and   Loudness   can   be   adapted   to   the   different   sound   sources,  
which

  may   result   in   audible   differences   when   changing   source   (radio,  
CD...).Check

  that   the   audio   settings   for   (Volume,   Bass,  
T

reble,   Equalizer,   Loudness)   are   adapted   to  
the

  sources   listened   to.   It   is   advisable   to   set   the  
AUDIO

  functions   (Bass,  
T
reble,   Fr-Re   balance,  
Le-Ri

  balance)   to   the   middle   position,   select   the  
"None",

  musical   ambience   and   set   the   loudness  
correction

  to   the   "Active"   position   in   CD   mode   or  
to

  the   "Inactive"   position   in   radio   mode.

283
FREqUENTLY ASKED q UESTIONS
qUESTION ANSWER SOLUTION
With
 
the   engine   off,   the  
system

  switches   off   after  
a

 
few
 
minutes   of   use. When
  the   engine   is   switched   off,   the   system's   operating   time   depends   on  
the

  state   of   charge   of   the   battery.
The
  switch-off   is   normal:   economy   mode   is   activated   automatically   to  
maintain

  the   state   of   charge   of   the   vehicle's   battery,   needed   for   engine  
starting.

  (See   the   "Energy   economy   mode"   section).Start
  the   vehicle's   engine   to   increase   the   battery  
charge.
Playback

  of   my   USB  
memory

  stick   starts   only  
after

 
a
  very   long   wait  
(around

  2   to   3   minutes). Some
  files   supplied   with   the   memory   stick   may   greatly   slow   down   access  
to

  reading   the   memory   stick   (multiplication   by   10   of   the   catalogue   time).Delete
  the   files   supplied   with   the   memory   stick  
and

  limit   the   number   of   sub-folders   in   the   file  
structure

  on   the   memory   stick.
When
 
I   connect   my  
iPhone

  as   telephone   and  
to

 
the
 
USB   port   at   the  
same

 
time,   I   am   unable  
to

 
play
  the   music   files.When
  the   iPhone   connects   automatically   as   a   telephone,   it   forces   the  
streaming

  function.  
The
  streaming   function   takes   the   place   of   the   USB  
function

  which   is   then   not   useable,   there   is   a   period   without   sound   of   the  
track

  being   played   with  
Apple® players. Disconnect   and   reconnect   to   the   USB   port  
(the USB

  function   takes   priority   over   streaming).

284

285
The
 
system
 
is
 
coded
 
in
 
such
 
a
 
way
 
that
 
it
 
will
 
only
 
operate

 
in
 
your
 
vehicle.
AUDIO SYSTEM /
BLUETOOTH
For safety reasons, the driver must only carry out operations
  which   require   prolonged   attention   while  
the
  vehicle   is   stationary.
When
  the   engine   is   switched   off   and   to   prevent  
discharging

  of   the   battery,   the   audio   system   may   switch  
of

f   after   a   few   minutes.
CONTENTS
01
First steps
02


Steering mounted
controls
03

Main
menu
04
Audio
05

Using
the telephone
06

Audio
settings
07

Screen menu map
Frequently

asked questions p.
p.
p.
p.
p.
p.
p.
p.
286
287
288
289
301
309
3 11
314

01
286Automatic   search   up   /   down   for   radio  
frequencies.
Select

  previous   /   next   CD,   USB,  
streaming

  track.
Navigation   in   a   list.
d
isplay the list of stations
received,   CD/MP3   tracks   or  
folders.
Long

  press:   managing   the  
classification

  of   MP3/WMA
 files

  /   update   the   list   of   stations  
received.
Abandon
  the   current  
operation.
Up

  one   level   (menu   or  
folder).
On
  /   Off.
Selection   of   FM   /   DAB   /  
AM*

  wavebands.
Select   preset   radio   station.
Long   press:   store   a   station.
Select   screen   display  
between

  modes:
Full   screen:  
Audio
 
(or telephone if call in
progress)   /
In   a   window:  
Audio
 
(or telephone if call in
progress)

  -  
T
ime   or  
T
rip  
computer

.
Long   press:   black   screen  
(DARK).
Audio
  settings:
audio   ambiences,   treble,  
bass,

  loudness,   distribution,  
left/right

  balance,   front/rear  
fader

,   automatic   volume.Access   to   main   menu.
TA
 
(Traffic  
Announcement)

 
function

  On   /   Off.
Long   press:  
access to type of
information.
Select
  source:
Radio,   CD,  
AUX,
  USB,  
Streaming.
Accept

  an   incoming  
call.
Confirmation
  or   display   of  
contextual

  menu.
Manual   step   by   step   search   up   /   down  
for

  radio   frequencies.
Select   previous   /   next   MP3   folder.
Select   previous   /   next   folder   /   genre   /  
artist

  /   playlist   in   the   USB   device.
Navigation   in   a   list.
Volume   adjustment.
FIRST STEPS
* Depending
  on   model.

287
STEERING MOUNTED CONTROLS
- Short  press: Change
  multimedia   source.
 Accept

  an   incoming   call.
 Call

  in   progress:   access   to   the   telephone   menu   (End   call,  
Secret mode,

  Hands-free   mode).
-
 
Long
  press:
 Reject

  an   incoming   call.
 End

  a   call   in   progress.
 No

  call   in   progress:   access   to   the   telephone   menu   (Call,   Contacts,  
call

  log,   Voice   mail).
-
 
Rotation. Radio:

  automatic   search   for   the   previous   /   next   station.
 Media:

  previous   /   next   track.
-
 
Press:
  confirmation.
-
 
Short
  press:
 Radio:

  display   the   list   of   stations.
 Media:

  display   the   list   of   tracks.
-
 
Long
  press:   update   the   list   of   stations   received.
-
 
Increase
  volume.
-
 
Decrease
  volume.
-
 
Short

 
press:
 
mute:
 
change
 
multimedia
 
source.
-
 
Long

 
press:
 
mute
 
/
 
restore
 
sound.
-
 
Rotation: Radio:

 
automatic
 
search
 
for
 
the
 
previous
 
/
 
next
 
station.
 Media:

 
previous
 
/
 
next
 
track.
-
 
Press:

 
confirmation.
-
 
Short

 
press:
 Radio:

 
display
 
the
 
list
 
of
 
stations.
 Media:

 
display
 
the
 
list
 
of
 
tracks.
-
 
Long

 
press:
 
update
 
the
 
list
 
of
 
stations
 
received.
-
 
Increase

 
volume.
-
 
Decrease

 
volume.
Audio system Audio / Bluetooth telephone system
02

03
288"Multimedia":   Media   parameters,  
Radio

  parameters.
"Trip computer":   Warning   log.
For   a   detailed   global   view   of   the  
menus

  available,   refer   to   "Screen  
menu

  map"   section.
"Bluetooth connection
":  
Connections

  management,  
Search

  for   a   device.
"Telephone":   Call,   Directory  
management,

 
T
elephone  
management,

  Hang   up.
MAIN MENU
"Personalisation-configuration
":   Define  the
  vehicle   parameters,   Choice   of   language,  
Display

  configuration,   Choice   of   units,   Date  
and

  time   adjustment.
Screen C
Screen A