CITROEN RELAY 2019 Handbook (in English)

89
Cooling
Towing a trailer on a slope increases the
t emperature of the coolant.
As the fan is electrically controlled, its cooling
capacity is not dependent on the engine speed.
F

T
o lower the engine speed, reduce your
speed.
The maximum towable load on an incline
depends on the gradient and the exterior
temperature.
In all cases, keep a
check on the coolant
temperature.
F

I
f this warning lamp and the
STOP warning lamp come on,
stop the vehicle and switch off
the engine as soon as possible.
New vehicle
Do not pull a
trailer before having driven at
least 620
miles (1,000 kilometres).
Braking
Towing a trailer increases the braking distance.
T o avoid overheating of the brakes, the use of
engine braking is recommended.
Ty r e s
F Check the tyre pressures of the towing vehicle and of the trailer, observing the
recommended pressures.
Lighting
F Check the electrical lighting and signalling on the trailer and the headlamp beam height
of your vehicle.
For more information on Headlamp
beam height adjustment , refer to the
corresponding section.
The rear parking sensors will be
deactivated automatically to avoid the
audible signal if a
genuine CITROËN
towbar is used.
Anti-theft protection
Electronic immobiliser
The keys contain an electronic immobiliser
device.
This device locks the engine supply system.
It activates automatically when the key is
removed from the ignition.
This warning lamp goes off after the
key has been recognised, the ignition is
switched on and the engine can be started.
If the key is not recognised, the engine
cannot be started. Use another key
and have the faulty key checked by
a
CITROËN dealer.
Note the number of the keys carefully; in
case of loss, inter vention by the CITROËN
dealer will be more efficient and quicker
if you present this number and the
confidential card.
When the ignition switch is turned on, a
dialogue is set up between the key and the
electronic immobiliser.
Do not make any modifications to the
electronic immobiliser system.
Operating the remote control, even when it
is in your pocket, may result in involuntary
unlocking of the doors.
The simultaneous use of other high
frequency equipment (mobile telephones,
domestic alarms, etc.), may inter fere
with the operation of the remote control
temporarily.
The remote control does not operate
while the key is in the ignition, even if the
ignition is off, except for reinitialisation.
6
Driving

90
Driving with the doors locked may make
access to the passenger compartment by
the emergency services more difficult in an
emergency.
As a safety precaution (with children on
board), remove the key from the ignition when
leaving the vehicle, even for a
short time.
When purchasing a second-hand
vehicle:
-

e
nsure that you are given the
confidential card,
-

h
ave the keys recorded by a CITROËN
dealer to ensure that the keys in your
possession are the only ones which
can start the vehicle.
Confidential card
It contains the identification code necessary for
any work carried out by a CITROËN dealer on
the electronic immobiliser system. This code is
hidden by a
film, which should be removed only
if necessary.
Keep your card in a
safe place, never inside the
vehicle.
When undertaking a
long trip or journey,
however, it is advisable to take it with you along
with your personal papers.
Starting-switching off the
engine
Ignition switch
Avoid attaching heavy objects to the key
or the remote control, which weigh down
on its blade in the ignition switch and
could cause a


malfunction.
Starting the engine
F With the parking brake applied and the gearbox in neutral, turn the key to the MAR
position.
The period of illumination of the warning lamp
depends on the climatic conditions.
With the engine hot, the warning lamp comes
on for a
few moments, you can start the engine
without waiting.
F

W
hen the engine starts, release the key.Engine immobiliser warning lamp
If this warning lamp comes on, use
another key and have the faulty key
checked by a
CITROËN dealer.
Switching off the engine
F Immobilise the vehicle.
F T urn the key to the STOP position.
STOP
position: immobiliser.
The ignition is off.
MAR position: ignition on.
Certain accessories can be used.
AV V position: starter.
The starter is operated. F

W
ait for this warning lamp to
go off then operate the starter
( AV V position) until the engine
starts.
This is given to you on delivery of your vehicle
with the duplicate keys.
Driving

91
In low temperatures
In mountainous and/or cold areas, it is
advisable to use a "winter" type fuel suited
to low or minus temperatures.
Battery standby system
If the vehicle is not to be used for a prolonged
p eriod, such as for winter storage, for example,
it is strongly recommended that the battery
be placed on standby in order to protect it and
optimise its ser vice life.
When the battery is on standby, access to
the vehicle is only possible by unlocking
the vehicle using the key in the lock barrel
in the driver's door.
After the battery is switched off, the
information (time, date, radio stations,
etc.) is stored.
To take the battery out of standby:
F

T
urn the key to the MAR position.
F

S
tart the engine normally (AV V position).
To place the battery on standby:
F

S
witch off the engine ( STOP position). F

P
ress the red button, then turn the key to
the B AT T position.
The battery goes into standby about 7 minutes
later.
This time is necessary to:
-

A
llow the user to get out of the vehicle and
lock the doors with the remote control.
-

E
nsure that all of the vehicle's electrical
systems are deactivated.
Parking brake
Applying
F Pull the parking brake lever up to immobilise your vehicle.
F

C
heck that the parking brake is applied
firmly before leaving the vehicle.
There is no advantage in engaging a
gear after
parking the vehicle, particularly if the vehicle is
loaded.
When parking on a
slope, turn your
wheels towards the kerb and pull the
parking brake lever up.
In the exceptional case of use of the
parking brake when the vehicle is moving,
apply the brake by pulling gently to avoid
locking the rear wheels (risk of skidding).
6
Driving

92
Releasing
When the vehicle is being driven,
this warning lamp coming on
indicates that the parking brake is
still applied or has not been fully
released.
Manual gearbox
To change gear easily, always depress the
clutch pedal fully.
To prevent the mat from becoming caught
under the pedal:
-
e
nsure that the mat is positioned
correctly,
-

n
ever fit one mat on top of another.
Avoid leaving your hand on the gear knob as
the force exerted, even if slight, may wear the
internal components of the gearbox over time.
Engaging reverse gear
Never engage reverse gear before the
vehicle is completely stationary.
If your vehicle is fitted with parking
sensors, the system comes into operation
when reverse gear is engaged; an audible
signal is heard.
For more information on Rear parking
sensors , refer to the corresponding
section.
F

P

ull the lever up slightly and press the
button to release the parking brake lever.
Gear efficiency indicator
Depending on the engine or model, this system
allows fuel consumption to be reduced by
suggesting when to change up.
Gear efficiency recommendations are only
optional. In fact, the road configuration,
the traffic density and safety remain the
determining factors when choosing the best
gear. Therefore, the driver remains responsible
for deciding whether or not to follow the
system's advice.
The system cannot be deactivated.
Operation
The information appears in the
instrument panel screen in the form
of the SHIFT indicator, accompanied
by an upward arrow to signal to the
driver that they can change up.
The system adapts its gear shift
recommendation according to the driving
conditions (slope, load, etc.) and the
driver's requirements (power, acceleration,
b r a k i n g , e t c .) .
The system never recommends engaging
first gear or reverse, or changing down.
F

R

aise the collar under the gear knob to
engage reverse gear.
The lever should be moved slowly to reduce the
noise on engaging reverse gear.
Driving

93
Stop & Start
The Stop & Start system puts the engine
temporarily into standby – STOP mode – during
stops in the traffic (red lights, traffic jams, etc.).
The engine restarts automatically – START
mode – as soon as you wish to move off.
Restart is instantaneous, quick and silent.
Per fect for urban use, the Stop & Start system
reduces fuel consumption and exhaust
emissions and offers the comfort of complete
silence when stationary.
Going into engine STOP
mode
With the vehicle stationary, put the gear lever
into neutral, then release the clutch pedal.This indicator lamp comes on in the
instrument panel and the engine
goes into standby.
Automatic stopping of the engine is only
possible after the vehicle has exceeded
a
speed of about 6 mph (10 km/h), to avoid
repeated stopping of the engine when
driving slowly. Never leave your vehicle before turning off
the ignition with the key.
Never refuel with the engine in STOP
mode; you must switch off the ignition
using the key.
Special cases: STOP mode
not available
STOP mode is not triggered when:
-
t he system is initialising,
-

t
he driver's door is open,
-

t
he driver's seat belt is not fastened,
-

t
he air conditioning is on,
-

t
he rear screen demisting is on,
-

t
he windscreen wipers are on fast wipe,
-

r
everse gear is engaged for a parking
manoeuvre,
-
s

ome special conditions (battery charge,
engine temperature, particle filter
regeneration, braking assistance, exterior
temperature, etc.) where the engine is
needed to assure control of a
system.-

d
uring intensive use of Stop & Start, it
may be deactivated to conser ve starting
ability; go to a CITROËN dealer to have the
function reactivated.
This indicator lamp in the instrument
panel flashes for a few seconds,
then goes off.
This operation is perfectly normal.
Going into engine START
mode
With the vehicle in gear, automatic engine
restarting is only allowed by fully depressing
the clutch pedal.
This indicator lamp goes off and the
engine restarts.
If the driver takes no action on the vehicle for
3
minutes after an automatic restart in START
mode, the system stops the engine definitively.
The engine can then only be restarted using
t h e key.
6
Driving

94
Special cases: START mode
activated automatically
The START mode may be triggered
automatically in the following circumstances:
-
t
he vehicle is free-wheeling on a gradient,
-

t
he windscreen wipers are on fast wipe,
-

t
he air conditioning is on,
-

t
he engine has been stopped for around
3
minutes with Stop & Start,
-
s

ome special conditions (battery charge,
engine temperature, braking assistance, air
conditioning setting, etc.) where the engine
is needed to control a
system or the vehicle.
In this case, a message appears
in the instrument panel screen,
accompanied by this indicator lamp,
which flashes for a
few seconds,
then goes off.
This operation is perfectly normal. While in STOP mode with a
manual
gearbox, if a gear is engaged without fully
depressing the clutch pedal, restarting
may not take place.
An indicator lamp and/or message is
displayed in the instrument panel asking
you to fully depress the clutch pedal to
allow restarting.
With the engine stopped in STOP
mode, if the driver unfastens their
seat belt and opens a
front door, the
engine can only be restarted using
the ignition key. There is an audible
signal, accompanied by flashing of
this indicator lamp, and the display
of a
message.
Deactivation
If the system has been deactivated
in STOP mode, the engine restarts
immediately.
It is necessary to deactivate the
Stop & Start system if you want to
allow continuous operation of the air
conditioning.
The button indicator lamp remains on.
F

P
ress this button at any time to deactivate
the system.
Illumination of the button indicator lamp,
accompanied by a message in the instrument
panel screen, confirms that the instruction has
been registered.
Driving

95
Reactivation
Malfunction
F Press this button again.
The system is active again; this is confirmed
by the button indicator lamp going out and the
display of a message.
In the event of a
fault with the system,
the Stop & Start system is deactivated
and this warning lamp comes on,
accompanied by a
message in the
instrument panel screen.
Maintenance
Before doing anything under the bonnet,
deactivate the Stop & Start system to
avoid any risk of injury resulting from an
automatic change to START mode.
The Stop & Start system makes use of
an advanced technology. All work on
this type of battery must be carried out
only by a
CITROËN dealer or a qualified
workshop.
Have it checked by a CITROËN dealer or by
a qualified workshop.
In the event of a
malfunction in STOP mode, it is
possible to restart the engine by depressing the clutch
pedal fully or by putting the gear lever into neutral.
This system requires a specific battery
w ith a special specification and technology
(reference numbers available from a
CITROËN
dealer or a
qualified workshop).
Fitting a
battery not approved by CITROËN
introduces the risk of malfunction of the
system.
For more information on the Battery , refer to
the corresponding section.
Hill start assist
System which keeps your vehicle stationary
for a short time (approximately 2 seconds)
when starting on a
gradient, the time it takes
to move your foot from the brake pedal to the
accelerator pedal.
This system (also called HHC – Hill Holder
Control), integrated with the dynamic stability
control system, is activated in the following
conditions:
-

t
he vehicle must be stationary, engine
running, foot on the brake,
-

t
he gradient of the road must be steeper
than 5%,
-

u
phill, the gearbox must be in neutral or in
a


gear other than reverse,
-
do

wnhill, reverse gear must be engaged.
The hill start assist system is a
driving
aid. It is not an automatic vehicle parking
function or an automatic parking brake.
6
Driving

96
Operation
With the brake pedal and clutch pedal pressed,
from the time you release the brake pedal,
without using the parking brake, you have
approximately 2 seconds to move off before the
vehicle starts to roll back.
During the moving off phase, the function is
deactivated automatically, gradually releasing
the braking pressure. During this phase,
it is possible to perceive the typical noise
of mechanical brake release signalling the
imminent movement of the vehicle. Do not leave the vehicle while it is being
held temporarily by hill start assist.
If you need to get out of the vehicle with
the engine running, apply the parking
brake manually then ensure that the
parking brake indicator lamp is on.
Hill start assist is deactivated in the following
situations:
-
w
hen the clutch pedal is released,
-
w
hen the parking brake is applied,
-
w
hen the engine is switched off,
-
i
f the engine stalls.
Malfunction
If a malfunction of the system
o ccurs, this warning lamp comes
on accompanied by an audible
signal and confirmed by a
message
in the screen. Have it checked by
a
CITROËN dealer or by a qualified
workshop.
Traffic sign recognition
This system is a driving aid that uses a camera
l ocated at the top of the windscreen.
The camera detects the following types of signs
and displays the corresponding information in
the instrument panel:
-
sp

eed limits,
-

n
o overtaking,
-

e
nd of the above-mentioned limits/
restrictions.
The system detects the signs on the left and on
the right, low-mounted and high-mounted, as
well as overlapping signs.
The system detects only round signs.
Driving

97
The units for the speed limits (mph or
km/h) depend on the country you are
driving in.
This should be taken into account in order
to obser ve the speed limit.
For the system to operate correctly when
you change country, the units for speed in
the instrument panel must be set to those
for the country you are driving in.
The automatic reading of road signs is
a driving assistance system and does not
always display speed limits correctly.
The speed limit signs present on the road
always take priority over the display by the
system.
The system cannot in any circumstances
replace the need for vigilance on the part
of the driver.
The driver must observe the driving
regulations and must adapt the speed of
the vehicle to suit the weather and traffic.
It is possible for the system to not display
the speed limit if it does not detect a
speed
limit sign within a
preset period.
The system is designed to detect signs
that conform to the Vienna Convention on
road signs. To maintain correct operation of the
system:
-

R
egularly clean the area in front of the
camera.
-

D
o not carry out any repairs in the area
of the windscreen close to the camera
lens.
When replacing headlamp bulbs, you
are strongly recommended to fit genuine
replacement parts.
The use of other bulbs could reduce the
per formance of the system.
Principles Display on the touch screen
then in the instrument
panel
Traffic signs are displayed in two phases:
-
A ll new recognised traffic signs are
displayed on the touch screen in the form of
a
pop-up for 40 seconds.
-

T
hese traffic signs are then displayed in the
instrument panel.
The system can display two traffic signs (speed
limit and no overtaking/end of no overtaking)
in parallel in the two dedicated zones of the
instrument panel.
If an additional traffic sign is detected, such as
one for a
reduced speed limit when the road is
wet, this is displayed in an empty window below
the corresponding sign. Using the camera located at the top of the
windscreen, this system detects and reads
speed limit and no overtaking traffic signs and
signs that indicate the end of these restrictions.
The sign is read by the camera, and then when
the vehicle passes it (at its level), it is displayed
in the instrument panel.
6
Driving

98
Additional traffic signs are filtered as follows:
- S igns related to snow or ice are displayed
only if the exterior temperature is below
3°C.
-

S
igns related to snow, rain or fog are
displayed only if the wipers are on and the
exterior temperature is below 3°C.
-

S
igns related to heavy goods vehicles are
only displayed if they apply to vehicles
weighing less than 4
tonnes.
-

S
igns related to farm vehicles are not
displayed.
Signs such as no overtaking are cleared from
the instrument panel after approximately
40


seconds.
Activation/Deactivation
The function is set with the MODE button; in
the "Traffic Sign" menu, select "ON" or "OFF".
For more information on Vehicle
configuration , refer to the corresponding
section.
Operating limits
The legislation on speed limits is specific to
each country.
The system does not take account of reduced
speed limits in the following cases:
-

p
oor weather (rain, snow),
-
a

tmospheric pollution,
-

t
railer, caravan,
-
d

riving with snow chains fitted,
-

d
riving with a non-genuine suspension kit,
-
p

uncture repair using the temporary repair
kit,
-
y

oung drivers. The following situations may interfere with
the operation of the system or prevent it
from working:
-
p

oor visibility (dazzling sun, inadequate
street lighting, falling snow, heavy rain,
dense fog, vehicle too far from the
traffic sign),
-

l
ow temperatures and particularly
severe climatic conditions,
-

w
indscreen area in front of the camera
being: dirty, misted up, frost-covered,
snow-covered, damaged or covered by
a


s t i c ke r,
-

f
ault with the camera,
-

o
bsolete or incorrect mapping,
-

o
bstructed road signs (by other
vehicles, vegetation, snow),
-

t
raffic signs that do not conform to the
standard, are damaged or distorted,
-

r
oad inclination causing the sign to be
out of the camera view (for example, to
one side).
-

v
ariation of load causing the camera
to be significantly inclined (the system
may not work for a
moment while the
camera recalibrates itself).
Driving