maintenance DODGE DURANGO 2020 Owner's Manual

154SAFETY
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving. NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.

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188STARTING AND OPERATING
COLD WEATHER OPERATION (BELOW
–22°F O
R −30°C)
To ensure reliable starting at these
temperatures, use of an externally powered
electric engine block heater (available from an
authorized dealer) is recommended.
AFTER STARTING
The idle speed is controlled automatically, and
it will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect
the cord to a standard 110-115 Volt AC
electrical outlet with a grounded, three-wire
extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming
effect on the engine. The engine block heater cord is located:
3.6L Engine — Coiled and strapped to the
engine oil dipstick tube.
5.7L Engine — Bundled and fastened to the
injector harness.
ENGINE BREAK-IN RECOMMENDATIONS –
NON-SRT
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in.
Wide-open throttle acceleration in low gear can
be detrimental and should be avoided.
The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades,
refer to “Dealer Service” in “Servicing And
Maintenance”.
NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera
-
tion. This should be considered a normal part of
the break-in and not interpreted as a problem.
Please check your oil level with the engine oil
indicator often during the break-in period. Add
oil as required.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
25 seconds at a time. Wait 60 seconds
before trying again.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

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STARTING AND OPERATING215
Push the Adaptive Cruise Control (ACC) on/off
button (located on the steering wheel) until one
of the following appears in the instrument
cluster display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the SET (+) or the SET (-) button (located
on the steering wheel) is pushed, the display will
read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.
The ACC screen may display once again if any
ACC activity occurs, which may include any of
the following:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the
last display selected after five seconds of no
ACC display activity
DISPLAY WARNINGS AND
M
AINTENANCE
“Wipe Front Radar Sensor In Front Of
Vehicle” Warning
The “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning will display and a chime will
sound when conditions temporarily limit system
performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
“ACC/FCW Unavailable Wipe Front Radar
Sensor” and the system will deactivate.
The “ACC/FCW Unavailable Wipe Front Radar
Sensor” message can sometimes be displayed
while driving in highly reflective areas (i.e.
tunnels with reflective tiles, or ice and snow). The ACC system will recover after the vehicle
has left these areas. Under rare conditions,
when the radar is not tracking any vehicles or
objects in its path this warning may temporarily
occur.
NOTE:
If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” warning is active Normal (Fixed Speed)
Cruise Control is still available. For additional
information refer to “Normal (Fixed Speed)
Cruise Control Mode” in this section.
If weather conditions are not a factor, the driver
should examine the sensor. It may require
cleaning or removal of an obstruction. The
sensor is located in the center of the vehicle
behind the lower grille.
To keep the ACC System operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe
the sensor lens with a soft cloth. Be cautious
not to damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system
malfunction or failure and require a sensor
realignment.
5

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STARTING AND OPERATING245
NOTE:
The trailer tongue weight must be considered as part of the combined weight of occupants and cargo, and should never exceed the weight referenced
on the Tire and Loading Information placard. Refer to “Tires” in “Servicing And Maintenance” for further information. The addition of passengers and
cargo may require reducing trailer tongue load and Gross Trailer Weight (GTW). Redistributing cargo (to the trailer) may be necessary to avoid
exceeding Rear Gross Axle Weight Rating (GAWR) of 3,900 lbs (1,769 kg).
Vehicles not factory equipped with trailer tow package are limited to 3,500 lbs (350 lbs tongue weight).
TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) — SRT
5.7LRWD13,100 lbs
(5,942 kg) 60 sq ft
(5.57 sq m) 7,400 lbs
(3,357 kg) 740 lbs (336 kg)
5.7L AWD13,100 lbs
(5,942 kg) 60 sq ft
(5.57 sq m) 7,200 lbs
(3,266 kg) 720 lbs (327 kg)
Refer to local laws for maximum trailer towing speeds.
Engine ModelGCWR (Gross
Combined Wt. Rating) Frontal Area Max. GTW
(Gross Trailer Wt.) Max. Trailer Tongue Wt.
(See Note)
Engine/Transmission GCWR (Gross
Combined Wt. Rating) Frontal Area
Max. GTW (Gross
Trailer Wt.) Max. Trailer Tongue Wt.
(See Note)
6.4L Automatic 14,600 lbs (6,622 kg) 55 sq ft (5.11 sq m) 8,700 lbs (3,901 kg) 870 lbs (395 kg)
Refer to local laws for maximum trailer towing speeds.
5

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246STARTING AND OPERATING
NOTE:
The trailer tongue weight must be considered
as part of the combined weight of occupants
and cargo, and should never exceed the
weight referenced on the Tire and Loading
Information placard. Refer to “Tires” in
“Servicing And Maintenance” for further
information.
The manufacturer does not recommend
using the run flat feature while driving a
vehicle loaded at full capacity or towing a
trailer.
TRAILER HITCH RECEIVER COVER
R
EMOVAL — IF EQUIPPED
Your vehicle may be equipped with a trailer
hitch receiver cover, this must be removed to
access the trailer hitch receiver (if equipped).
This cover is located at the bottom center of the
rear fascia.

1. Turn the two locking retainers located at
the bottom of the hitch receiver cover a
quarter turn counterclockwise and pull
bottom of the hitch receiver cover outward
(towards you).
Hitch Receiver Cover

2. Pull the bottom of the cover outward (towards you) then downwards to disengage
the tabs located at the top of the hitch
receiver cover to remove.

Hitch Receiver Cover
To reinstall the cover after towing repeat the
procedure in reverse order.
NOTE:
Be sure to engage all tabs of the hitch receiver
cover in the bumper fascia prior to installation.
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution

1 — Hitch Receiver Cover
2 — Locking Retainers

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STARTING AND OPERATING247
(Continued)
Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to the “Tire And Loading Information”
placard for the maximum combined weight of
occupants and cargo for your vehicle.
TOWING REQUIREMENTS
To promote proper break-in of the new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance” for
the proper maintenance intervals. When towing
a trailer, never exceed the GAWR or GCWR
ratings.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the
rear can cause the trailer to sway severely
side to side which will cause loss of control of
the vehicle and trailer. Failure to load trailers
heavier in front is the cause of many trailer
collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
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248STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h)
when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an
electronic brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK (P). For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL (N). Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded
:
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)
WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.

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258STARTING AND OPERATING
OFF-ROAD DRIVING TIPS
When To Use 4WD LOW — If Equipped
When off-road driving, shift to 4WD LOW for
additional traction. This range should be limited
to extreme situations such as deep snow, mud,
or sand where additional low speed pulling
power is needed. Vehicle speeds in excess of
25 mph (40 km/h) should be avoided when in
4WD LOW.
Driving Through Water
Although your vehicle is capable of driving
through water, there are a number of
precautions that must be considered before
entering the water.
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle. If you must drive through water, try to
determine the depth and the bottom condition
(and location of any obstacles) prior to entering.
Proceed with caution and maintain a steady
controlled speed less than 5 mph (8 km/h) in
deep water to minimize wave effects. Flowing Water
If the water is swift flowing and rising (as in
storm run-off), avoid crossing until the water
level recedes and/or the flow rate is reduced. If
you must cross flowing water avoid depths in
excess of 9 inches (23 cm). The flowing water
can erode the streambed, causing your vehicle
to sink into deeper water. Determine exit
point(s) that are downstream of your entry point
to allow for drifting.
Standing Water
Avoid driving in standing water deeper than
20 inches (51 cm), and reduce speed
appropriately to minimize wave effects.
Maximum speed in 20 inches (51 cm) of water
is less than 5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your
vehicle fluids and lubricants (engine oil,
transmission oil, axle, transfer case) to ensure
the fluids have not been contaminated.
Contaminated fluid (milky, foamy in
appearance) should be flushed/changed as
soon as possible to prevent component
damage.
WARNING!
Do not drive in 4WD LOW on dry pavement;
driveline damage may result. 4WD LOW locks
front and rear drivelines together and does
not allow for differential action between the
front to rear driveshafts. Driving in 4WD LOW
on pavement will cause driveline binding; use
only on wet or slippery surfaces.
CAUTION!
When driving through water, do not exceed
5 mph (8 km/h). Always check water depth
before entering as a precaution, and check all
fluids afterward. Driving through water may
cause damage that may not be covered by
the New Vehicle Limited Warranty.

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294
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message
to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check the tire inflation pressures and look
for unusual wear or damage
Check the fluid levels of the coolant reservoir,
brake master cylinder and fill as needed.
Check function of all interior and exterior
lights
MAINTENANCE PLAN — NON-SRT
Required Maintenance
Refer to the Maintenance Plans on the following
pages for required maintenance.

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SERVICING AND MAINTENANCE295
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions. Replace engine air cleaner filter, if necessary.
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X Inspect front suspension, tie rod ends,
and replace if necessary. X
X X XX XX
7

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