steering wheel DODGE DURANGO 2020 Owner's Manual

SAFETY153
Resetting Active Head Restraints (AHR)

Active Head Restraint (AHR) Deployed

If the Active Head Restraints are triggered
during a collision, the front half of the head
restraint will be extended forward and
separated from the rear half of the head
restraint (See Image). Do not drive your vehicle
after the AHRs have deployed. The head
restraint must be reset into the original position
to best protect the occupant for all types of
collisions. An authorized FCA US LLC dealer
must reset the AHRs on the driver’s and front
passenger’s seat before driving. Personally
attempting to reset the AHRs may result in
damage to the AHRs that could impair their
function.
SUPPLEMENTAL RESTRAINT SYSTEMS
(SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
START or ON/RUN position. If the ignition switch
is in the OFF position or in the ACC position, the
air bag system is not on and the air bags will not
inflate.
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment.
WARNING!
Deployed AHRs are not able to best protect
you in all types of collisions. Have deployed
AHRs reset by an authorized dealer
immediately.
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154SAFETY
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the ON/RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving. NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
Redundant Air Bag Warning Light
If a fault with the Air Bag Warning
Light is detected, which could affect
the Supplemental Restraint System
(SRS), the Redundant Air Bag Warning
Light will illuminate on the instrument panel.
The Redundant Air Bag Warning Light will stay
on until the fault is cleared. In addition, a single
chime will sound to alert you that the
Redundant Air Bag Warning Light has come on
and a fault has been detected. If the Redundant
Air Bag Warning Light comes on intermittently or
remains on while driving have an authorized
dealer service the vehicle immediately.
For additional information regarding the
Redundant Air Bag Warning Light refer to
“Getting To Know Your Instrument Panel”
section of this manual.
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.

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SAFETY155
The passenger front air bag is mounted in the
instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag/Knee Bolster Locations
Driver And Passenger Front Air Bag
Features
The Advanced Front Air Bag system has
multistage driver and front passenger air bags.
This system provides output appropriate to the
severity and type of collision as determined by
the Occupant Restraint Controller (ORC), which
may receive information from the front impact
sensors (if equipped) or other system
components.
The first stage inflator is triggered immediately
during an impact that requires air bag
deployment. A low energy output is used in less
severe collisions. A higher energy output is used
for more severe collisions.
This vehicle may be equipped with a driver and/
or front passenger seat belt buckle switch that
detects whether the driver or front passenger
seat belt is buckled. The seat belt buckle switch
may adjust the inflation rate of the Advanced
Front Air Bags.
This vehicle may be equipped with driver and/or
front passenger seat track position sensors that
may adjust the inflation rate of the Advanced
Front Air Bags based upon seat position.
1 — Driver And Passenger Front Air Bags
2 — Passenger Knee Impact Bolster
3 — Driver Knee Impact Bolster/Supplemental
Driver Knee Air Bag
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
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156SAFETY
Front Air Bag Operation
Front Air Bags are designed to provide
additional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck
underrides, and angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators
of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the ORC detects a collision requiring the
front air bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate
the front air bags. The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the
knees of the driver and front passenger, and
position the front occupants for improved
interaction with the front air bags.
WARNING!
No objects should be placed over or near
the air bag on the instrument panel or
steering wheel because any such objects
could cause harm if the vehicle is in a colli
-
sion severe enough to cause the air bag to
inflate.
Do not put anything on or around the air
bag covers or attempt to open them manu -
ally. You may damage the air bags and you
could be injured because the air bags may
no longer be functional. The protective
covers for the air bag cushions are
designed to open only when the air bags
are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.
WARNING!
Do not drill, cut, or tamper with the knee
impact bolsters in any way.
Do not mount any accessories to the knee
impact bolsters such as alarm lights,
stereos, citizen band radios, etc.

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SAFETY159
(Continued)
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed. The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni
-
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
WARNING! (Continued)
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
WARNING! (Continued)
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SAFETY161
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
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198STARTING AND OPERATING
Operation
To activate AutoStick mode, move the gear
selector into the MANUAL (M) position (beside
the DRIVE (D) position), or tap one of the shift
paddles on the steering wheel (if equipped).
Tapping the (-) shift paddle (if equipped) to
enter AutoStick mode will downshift the
transmission to the next lower gear, while
tapping (+) to enter AutoStick mode will retain
the current gear. The current transmission gear
will be displayed in the instrument cluster. In
AutoStick mode, you can use the gear selector
(in the MANUAL position), or the shift paddles (if
equipped), to manually shift the transmission.
Tapping the gear selector forward (-) while in the
MANUAL (M) position, or tapping the (-) shift
paddle (if equipped), will downshift the
transmission to the next lower gear. Tapping the
selector rearward (+) or tapping the (+) shift
paddle (if equipped) will command an upshift.
NOTE:
The shift paddles (if equipped) may be disabled
(or re-enabled, as desired) using the Uconnect
Personal Settings. In AutoStick mode, the transmission will shift up
or down when (+/-) is manually selected by the
driver, unless an engine lugging or overspeed
condition would result. It will remain in the
selected gear until another upshift or downshift
is chosen, except as described below.
The transmission will automatically down
-
shift as the vehicle slows (to prevent engine
lugging) and will display the current gear.
The transmission will automatically down -
shift to FIRST gear when coming to a stop.
After a stop, the driver should manually
upshift (+) the transmission as the vehicle is
accelerated.
You can start out, from a stop, in FIRST or
SECOND gear. Tapping (+) at a stop will allow
starting in SECOND gear. Starting out in
SECOND gear can be helpful in snowy or icy
conditions.
If a requested downshift would cause the
engine to over-speed, that shift will not occur.
The system will ignore attempts to upshift at
too low of a vehicle speed.
Holding the (-) paddle depressed (if
equipped), or holding the gear selector in the
(-) position, will downshift the transmission to
the lowest gear possible at the current
speed.
Transmission shifting will be more noticeable
when AutoStick is enabled.
The system may revert to automatic shift
mode if a fault or overheat condition is
detected.
To disengage AutoStick mode, return the gear
selector to the DRIVE (D) position, or press and
hold the (+) shift paddle (if equipped, and if the
gear selector is already in DRIVE) until "D" is
once again indicated in the instrument cluster.
You can shift in or out of AutoStick mode at any
time without taking your foot off the accelerator
pedal.
WARNING!
Do not downshift for additional engine
braking on a slippery surface. The drive
wheels could lose their grip and the vehicle
could skid, causing a collision or personal
injury.

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STARTING AND OPERATING199
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport Mode
feature. This mode is a configuration set up for
typical enthusiast driving. The engine,
transmission, and steering systems are all set
to their SPORT settings. Sport Mode will provide
improved throttle response and modified
transmission shift points for an enhanced
driving experience, as well as greater amount of
steering feel. This mode may be activated and
deactivated by pushing the Sport button on the
instrument panel switch bank.
ALL-WHEEL DRIVE OPERATION
SINGLE-SPEED OPERATING
I
NSTRUCTIONS/PRECAUTIONS— IF
E
QUIPPED
This system contains a single-speed (HI range
only) transfer case, which provides convenient
full-time All-Wheel Drive (AWD). No driver
interaction is required. The Brake Traction
Control (BTC) System, which combines standard
ABS and Traction Control, provides resistance
to any wheel that is slipping to allow additional
torque transfer to wheels with traction. NOTE:
This system is not appropriate for conditions
where LOW range is recommended. Refer to
“Driving Tips” in this chapter for further informa-
tion.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (THREE-POSITION SWITCH) — IF
E
QUIPPED
This is an electronically shifted transfer case
and it is operated by the AWD Control Switch,
which is located on the center console.

AWD Control Switch (Three-Position)
This electronically shifted transfer case
provides three mode positions:
All-wheel drive automatic range (AWD AUTO)
All-wheel drive low range (LOW RANGE)
Neutral (NEUTRAL)
This electronically shifted transfer case is
designed to be driven in the AWD AUTO position
for normal street and highway conditions on dry
hard surfaced roads.
For variable driving conditions, the AWD AUTO
mode can be used. In this mode, the front axle
is engaged, but the vehicle's power is sent to
the rear wheels. All-wheel drive will be
automatically engaged when the vehicle senses
a loss of traction.
When additional traction is required, the
transfer case LOW RANGE position can be used
to lock the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by rotating
the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific
shifting instructions.
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STARTING AND OPERATING205
Low brake vacuum (e.g. after several brake
pedal applications).
Stop/Start OFF switch is pushed.
A Stop/Start system error occurs.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM

Stop/Start OFF Switch

1. Push the Stop/Start OFF switch (located on the switch bank). The light on the switch
will illuminate.

2. The “STOP/START OFF” message will appear in instrument cluster display within
the Stop/Start section. Refer to “Instrument
Cluster” in “Getting To Know Your
Instrument Panel” for further information. 3. At the next vehicle stop (after turning off the
Stop/Start system), the engine will not be
stopped.
4. The Stop/Start system will reset itself back to an on condition every time the ignition is
turned off and back on.
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will turn
off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start
system, the system will not shut down the
engine. A “SERVICE STOP/START SYSTEM”
message will appear in the instrument cluster
display. Refer to “Instrument Cluster Display“ in
“Getting to Know Your Instrument Panel” for
further information.
If the “SERVICE STOP/START SYSTEM”
message appears in the instrument cluster
display, have the system checked by an
authorized dealer.
SPEED CONTROL — IF EQUIPPED
When engaged, the Speed Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h).
The Speed Control buttons are located on the
right side of the steering wheel.

Speed Control Buttons

1 — On/Off
2 — CANC/Cancel
3 — SET (+)/Accel
4 — RES/Resume
5 — SET (-)/Decel
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STARTING AND OPERATING209
(Continued)
ADAPTIVE CRUISE CONTROL (ACC)
O
PERATION
The Speed Control buttons (located on the right
side of the steering wheel) operate the Adaptive
Cruise Control (ACC) system.
Adaptive Cruise Control Buttons

NOTE:
Any chassis / suspension or tire size modifica -
tions to the vehicle will affect the performance
of the ACC and Forward Collision Warning
system.
The ACC system:
Does not react to pedestrians,
oncoming vehicles, and stationary
objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
Cannot take street, traffic, and weather
conditions into account, and may be
limited upon adverse sight distance
conditions.
Does not always fully recognize
complex driving conditions, which can
result in wrong or missing distance
warnings.
Will bring the vehicle to a complete stop
while following a target vehicle and hold
the vehicle for two seconds in the stop
position. If the target vehicle does not
start moving within two seconds the
ACC system will display a message that
the system will release the brakes and
that the brakes must be applied manu -
ally. An audible chime will sound when
the brakes are released.
WARNING! (Continued)
You should switch off the ACC system:
When driving in fog, heavy rain, heavy
snow, sleet, heavy traffic, and complex
driving situations (i.e., in highway construc -
tion zones).
When entering a turn lane or highway off
ramp; when driving on roads that are
winding, icy, snow-covered, slippery, or
have steep uphill or downhill slopes.
When towing a trailer up or down steep
slopes.
When circumstances do not allow safe
driving at a constant speed.
WARNING! (Continued)
1 — CANC/Cancel
2 — Normal (Fixed Speed) Cruise Control On/Off
3 — Adaptive Cruise Control (ACC) On/Off
4 — Distance Setting Decrease
5 — SET (+)/Accel
6 — RES/Resume
7 — SET (-)/Decel
8 — Distance Setting Increase
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