steering wheel DODGE DURANGO 2020 Repair Manual

MULTIMEDIA419
Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
phone call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
Dial By Saying A Number

1. Push the VR button on your steering wheel to begin.

2. After the “Listening” prompt and the following beep, say “Dial 151-123-4444.”
3. The Uconnect Phone will dial the number 151-123-4444. Call By Saying A Phonebook Name

1. Push the VR button on your steering wheel
to begin.

2. After the “Listening” prompt and the following beep, say “Call John Doe Mobile.”
3. The Uconnect Phone will dial the number associated with John Doe, or if there are
multiple numbers it will ask which number
you want to call for John Doe.
Call Controls
The touchscreen allows you to control the
following call features: Answer
End
Ignore
Hold/unhold
Mute/unmute
Transfer the call to/from the phone
Swap two active calls
Join two active calls together Touch-Tone Number Entry

1. Press the Phone button on the
touchscreen.

2. Press the Dial button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and
press Call.
If your vehicle has two or three buttons on the
steering wheel (VR, Phone Send, and Phone
End) press the VR button to send a touch-tone
and say “Send 1234#” or you can say “Send
Voicemail Password” if Voicemail password is
stored in your mobile phonebook.
Recent Calls
You may browse a list of the most recent of each
of the following call types:
All Calls
Incoming Calls
Outgoing Calls
Missed Calls
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These can be accessed by pressing the recent
calls button on the Phone main screen.
You can also push the VR button on your
steering wheel and say “Show my incoming
calls” from any screen and the incoming calls
will be displayed.
NOTE:
Incoming can also be replaced with “Outgoing,”
“Recent”, or “Missed.”
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Phone button on the
steering wheel to accept the call. You can also
press the Answer button on the touchscreen or
press the caller ID box.
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Press the Uconnect Phone button on the
steering wheel, answer button on the
touchscreen or caller ID box to place the current
call on hold and answer the incoming call.
NOTE:
The Uconnect Phone compatible phones in the
market today do not support rejecting an
incoming call when another call is in progress.
Therefore, the user can only answer an
incoming call or ignore it.
Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while you were
using Do Not Disturb.
Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® MAP.
Place/Retrieve A Call From Hold
During an active call, press the Hold button on
the Phone main screen.

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Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the dialpad, recent calls,
SMS Inbox or from the phonebooks. To go back
to the first call, refer to “Toggling Between Calls”
in this section. To combine two calls, refer to
“Join Calls” in this section.
Toggling Between Calls
If two calls are in progress (one active and one
on hold), press the Swap button on the Phone
main screen. Only one call can be placed on
hold at a time.
You can also press the Phone button on the
touchscreen to toggle between the active and
held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join Calls button on the
Phone main screen to combine all calls into a
Conference Call. Call Termination
To end a call in progress, momentarily press the
Phone End button on the touchscreen or push
the Phone End button on the steering wheel.
Only the active call(s) will be terminated and if
there is a call on hold, it will become the new
active call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Browsing SMS
Using the steering wheel commands, you can
view and manage the last 10 SMS messages
received on the instrument panel. To use this
function, the mobile phone must support the
SMS exchange function through Bluetooth®.
Select the PHONE button on the instrument
panel menu, and then select “SMS Reader”
using the arrow keys on the steering wheel
controls.
The “SMS Reader” submenu allows the last 10
SMS messages to be displayed.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
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Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume.
Bluetooth® Communication Link
Mobile phones have been found to lose
connection to the Uconnect Phone. When this
happens, the connection can generally be
re-established by switching the mobile phone
OFF/ON. Your mobile phone is recommended to
remain in Bluetooth® ON mode.
Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system.
STEERING WHEEL AUDIO CONTROLS
The Remote Sound System controls are located
on the rear surface of the steering wheel. Reach
behind the wheel to access the switches.
Steering Wheel Audio Controls
(Back View Of Steering Wheel)

The right-hand control is a rocker-type switch
with a push button in the center and controls
the volume and mode of the sound system.
Pushing the top of the rocker switch increases
the volume, and pushing the bottom of the
rocker switch decreases the volume.
Pushing the center button makes the radio
switch between the various modes available
(AM/FM/SXM or Media, etc.)
The left-hand control is a rocker-type switch with
a push button in the center. The function of the
left-hand control is different depending on
which mode you are in. The following describes the left-hand control
operation in each mode.
RADIO OPERATION
Pushing the top of the switch will “Seek” up for
the next listenable station, and pushing the
bottom of the switch will “Seek” down for the
next listenable station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
MEDIA MODE
Pushing the top of the switch once goes to the
next track on the selected media (AUX/USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
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UCONNECT VOICE RECOGNITION QUICK TIPS
INTRODUCING UCONNECT
Start using Uconnect Voice Recognition (VR)
with these helpful quick tips. It provides the key
Voice Commands and tips you need to know to
control your Uconnect system.
NOTE:
If you see the NAV icon on the bottom bar, or in
the Apps menus, of your touchscreen, you have
the Uconnect 4C NAV system. If not, you have a
Uconnect 4C system.

Uconnect 4 Uconnect 4C/4C NAV

GET STARTED
All you need to control your Uconnect system
with your voice are the buttons on your steering
wheel.
Helpful hints for using Voice Recognition:
Visit UconnectPhone.com to check mobile
device and feature compatibility and to find
phone pairing instructions.
Reduce background noise. Wind and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead. The microphone
is positioned on the rearview mirror and
aimed at the driver.
Each time you give a Voice Command, you
must first push either the Voice Recognition
(VR) or Phone button, wait until after the
beep, then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR or Phone
button and saying a Voice Command from
the current category.

Uconnect Voice Command Buttons

1 — Push To Start Or Answer A Phone Call And
Send Or Receive A Text
2 — Push The Voice Recognition Button To Begin
Radio, Media, And Climate Functions

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Push the VR button . After the beep, say one
of the following commands:
“Set driver temperature to 70 degrees ”
“Set passenger temperature to 70 degrees ”
TIP:
Voice Command for Climate may only be used
to adjust the interior temperature of your
vehicle. Voice Command will not work to adjust
the heated seats or steering wheel if equipped.
NAVIGATION (4C NAV)
The Uconnect navigation feature helps you save
time and become more productive when you
know exactly how to get to where you want to go.

1. To enter a destination, push the VR button
. After the beep, say: “ Find address
800
Chrysler Drive Auburn Hills, Michigan”.

2. Then follow the system prompts.
TIP:
To start a POI search, push the VR button .
After the beep, say: “ Find nearest coffee shop”.
SIRI® EYES FREE — IF EQUIPPED
Siri lets you use your voice to send text
messages, select media, place phone calls and
much more. Siri uses your natural language to
understand what you mean and responds back
to confirm your requests. The system is
designed to keep your eyes on the road and
your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
DO NOT DISTURB
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while you were
using Do Not Disturb. Do Not Disturb can automatically reply with a
text message, a call, or both, when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® MAP.9

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ANDROID AUTO™ — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Android
Auto™ features may or may not be available in
every region and/or language.
Android Auto™ allows you to use your voice to
interact with Android’s™ best-in-class speech
technology through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your Android™-powered
smartphone and a number of its apps onto your
Uconnect touchscreen. Connect your Android™
5.0 or higher to one of the media USB ports,
using the factory-provided USB cable, and press
the new Android Auto™ icon that replaces your
“Phone” icon on the main menu bar to begin
Android Auto™. Push and hold the VR button on
the steering wheel, or press and hold the
Microphone icon within Android Auto™, to
activate Android’s™ VR, which recognizes
natural voice commands, to use a list of your
smartphone’s features:
Maps
Music
Phone
Text Messages
Additional Apps
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible smartphone running
Android™ 5.0 or higher and download app on
Google Play. Android™, Android Auto™, and
Google Play are trademarks of Google Inc.
APPLE CARPLAY® — IF EQUIPPED
NOTE:
Feature availability depends on your carrier and
mobile phone manufacturer. Some Apple
CarPlay® features may or may not be available
in every region and/or language.
Apple CarPlay® allows you to use your voice to
interact with Siri through your vehicle’s voice
recognition system, and use your smartphone’s
data plan to project your iPhone® and a
number of its apps onto your Uconnect
touchscreen. Connect your iPhone® 5, or higher, to one of the
media USB ports, using the factory-provided
Lightning cable, and press the new Apple
CarPlay® icon that replaces your Phone icon on
the main menu bar to begin Apple CarPlay®.
Push and hold the VR button on the steering
wheel, or press and hold the Home button
within Apple CarPlay®, to activate Siri, which
recognizes natural voice commands to use a list
of your iPhone’s® features:
Phone
Music
Messages
Maps — if equipped
Additional Apps — if equipped
Refer to your Uconnect Owner’s Manual
Supplement for further information.
NOTE:
Requires compatible iPhone®. See dealer for
phone compatibility. Data plan rates apply.
Vehicle user interface is a product of Apple®.

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Fluid Capacities
................................... 355, 356Fluid Leaks.................................................... 183Fluid Level Checks Brake........................................................ 325Fluid, Brake................................................... 360Fluids And Lubricants................. 357, 358, 359Fog Lights...................................................... 269Fog Lights, Service......................................... 269Fold-Flat Seats................................................. 32Folding Rear Seats.......................................... 34Forward Collision Warning............................. 136Four-Way Hazard Flasher............................... 261Freeing A Stuck Vehicle................................. 289Front Axle (Differential).................................. 327Fuel............................................................... 351Additives................................................... 352Clean Air.................................................... 352Economy Mode.......................................... 192Ethanol...................................................... 353Gasoline.................................................... 351Materials Added........................................ 352Methanol................................................... 353Octane Rating................................. 351, 359Requirements................................. 351, 355Specifications.................................. 357, 359Tank Capacity.................................. 355, 356Fueling........................................................... 238Fuses............................................................. 269
G
Garage Door Opener (HomeLink)..................... 78Gasoline, (Fuel)............................................. 351Gasoline, Clean Air........................................ 352Gasoline, Reformulated................................ 352Gear Ranges................................................. 194Glass Cleaning.............................................. 349Gross Axle Weight Rating.............................. 242Gross Vehicle Weight Rating......................... 241GVWR............................................................ 240
H
Hazard Warning Flashers.............................. 261Head Restraints............................................... 42Headlights.................................................... 268Automatic.................................................... 52Bulb Replacement.................................... 268Cleaning................................................... 346High Beam/Low Beam Select Switch.......... 51Lights On Reminder..................................... 52On With Wipers............................................ 52Passing........................................................ 52Replacing................................................. 268Heated Mirrors................................................. 49Heated Seats................................................... 40Heated Steering Wheel.................................... 47Heater, Engine Block.................................... 188Hill Start Assist.............................................. 128
HitchesTrailer Towing........................................... 243Holder, Cup......................................................86HomeLink (Garage Door Opener).....................78Hood Prop........................................................75Hood Release...................................................75
I
Ignition.............................................................17Key Fob Battery Low Or Dead......................17Key Fob Not Detected..................................17Keyless Ignition...........................................17Keyless Push Button....................................17Push Button Ignition....................................17Switch..........................................................17Immobilizer (Sentry Key)..................................21In Vehicle HelpVehicle User Guide......................................12Inside Rearview Mirror.................... 47, 48, 261Instrument Cluster...................... 95, 96, 97, 98Descriptions.............................................. 118Display.........................................................99Menu Items.............................................. 103Instrument Panel Lens Cleaning................... 348Integrated Trailer Brake Control.................... 249Interior And Instrument Lights.........................54Interior Appearance Care.............................. 348Interior Lights...................................................5411

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Operating Instructions
............................... 147Pregnant Women...................................... 149Pretensioners............................................ 149Rear Seat.................................................. 145Reminder.................................................. 144Seat Belt Extender.................................... 149Seat Belt Pretensioner.............................. 149Untwisting Procedure................................ 148Seat Belts Maintenance................................ 348Seats................................... 32, 37, 38, 39, 40Adjustment.................................... 32, 38, 39Easy Entry................................................... 39Heated........................................................ 40Memory....................................................... 30Rear Folding......................................... 32, 34Reclining..................................................... 33Seatback Release....................................... 32Tilting.......................................................... 32Vented......................................................... 42Ventilated.................................................... 42Security Alarm........................................ 23, 113Arm The System.......................................... 23Disarm The System..................................... 24Selection Of Coolant (Antifreeze)......... 356, 359Sentry Key Key Programming........................................ 22Sentry Key (Immobilizer).................................. 21Sentry Key Replacement.......................... 16, 22Service Assistance......................................... 444
Service Contract........................................... 445Service Manuals........................................... 447Shifting......................................................... 191Automatic Transmission.................. 191, 193Shoulder Belts.............................................. 145Signals, Turn............................... 118, 183, 269Siri................................................................ 441Sirius Satellite Radio..................................... 398Favorites................................................... 400Replay...................................................... 400SiriusXM Satellite RadioBrowse in SXM......................................... 400Favorites................................................... 400Replay...................................................... 400Snow Chains (Tire Chains)................... 343, 344Snow Plow.................................................... 252Snow Tires.................................................... 340Spare Tires........................ 277, 340, 341, 342Spark Plugs................................. 357, 358, 359SpecificationsFuel (Gasoline)......................................... 359Oil............................................................. 359Speed ControlAccel/Decel..................................... 206, 207Accel/Decel (ACC Only)............................. 212Cancel...................................................... 207Resume.................................................... 207Set............................................................ 206
Speed Control (Cruise Control).... 205, 206, 208Starting......................................... 19, 184, 185Button..........................................................17Cold Weather............................................ 188Engine Block Heater................................. 188Engine Fails To Start................................. 187Remote........................................................19Starting And Operating......................... 184, 185Starting Procedures............................. 184, 185Steering...........................................................46Power........................................................ 202Tilt Column...................................................46Wheel, Heated.............................................47Wheel, Tilt....................................................46Steering Wheel Audio Controls...................... 423Steering Wheel Mounted Sound
System Controls............................................ 423Storage............................................................83Door.............................................................84Storage, Vehicle..................................... 70, 346Store Radio Presets...................................... 397Storing Your Vehicle...................................... 346Sun Roof...................................................73, 74Sun Visor..........................................................50Sunglasses Storage.........................................90Sunshade Operation........................................74Sway Control, Trailer..................................... 130Synthetic Engine Oil...................................... 311System, Remote Starting.................................19
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T
Telescoping Steering Column
.......................... 46Temperature Control, Automatic (ATC)............ 69Tie Down Hooks, Cargo.................................... 78Tilt Steering Column........................................ 46Tire And Loading Information Placard........... 332Tire Markings................................................. 328Tire Safety Information.................................. 327Tires................................... 183, 335, 340, 344Aging (Life Of Tires)................................... 338Air Pressure............................................... 335Chains............................................. 343, 344Changing................................ 275, 283, 327Compact Spare......................................... 341Flat Changing............................................ 283General Information........................ 335, 340High Speed................................................ 336Inflation Pressure...................................... 336Jacking...................................................... 327Life Of Tires............................................... 338Load Capacity............................................ 332Pressure Monitoring System (TPMS)........................................ 114, 138Quality Grading.......................................... 344Radial........................................................ 337Replacement................................... 283, 338Rotation.................................................... 344Safety.............................................. 327, 335Sizes.......................................................... 329Snow Tires................................................. 340
Spare Tires............................. 277, 340, 342Spinning................................................... 337Trailer Towing........................................... 248Tread Wear Indicators.............................. 338Wheel Mounting....................................... 283Wheel Nut Torque..................................... 350To Open Hood.................................................. 75Tongue Weight/Trailer Weight...................... 246Towing................................................. 241, 290Disabled Vehicle....................................... 290Guide............................................... 244, 245Recreational............................................. 253Weight............................................. 244, 245Towing Behind A Motorhome........................ 253Traction Control............................................ 130Trailer Sway Control (TSC)............................. 130Trailer Towing............................................... 241Cooling System Tips................................. 252Hitches..................................................... 243Minimum Requirements........................... 247Tips........................................................... 251Trailer And Tongue Weight........................ 246Wiring....................................................... 251Trailer Towing Guide............................ 244, 245Trailer Weight....................................... 244, 245Transfer Case............................................... 327Electronically Shifted................................ 199Fluid......................................................... 358Maintenance............................................ 327
Transmission................................................. 193Automatic........................................ 193, 326Fluid.......................................................... 358Maintenance............................................ 326Shifting..................................................... 191Transmitter, Garage Door Opener
(Homelink).......................................................78Transporting Pets.......................................... 180Tread Wear Indicators................................... 338Turn Signals......................................... 118, 269
U
UconnectAdvanced Phone Connectivity
................... 421Phone Call Features................................. 418Things You Should Know About Your Uconnect Phone................................................... 422Uconnect Settings.................................... 372Uconnect Phone..........................414, 416, 417Answer Or Ignore An Incoming Call — Call Currently In Progress..................... 420Answer Or Ignore An Incoming Call — No Call Currently In Progress................ 420Bluetooth Communication Link................ 423Call By Saying A Phonebook Name........... 419Call Continuation...................................... 421Call Controls............................................. 419Call Termination....................................... 421Cancel Command..................................... 414

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