phone DODGE DURANGO 2021 Owner's Manual

186MULTIMEDIA
Disc Features control the remote Blu-ray™ Disc
player's settings of DVD being watched in the
remote player.
Listening To Audio With The Screen Closed
To listen to only the audio portion of the channel
with the screen closed:
Set the audio to the desired source and
channel.
Close the video screen.
To change the current audio mode, push the
remote control’s SOURCE button. This will auto -
matically select the next available audio mode
without using the Mode/Source Select menu.
When the screen is reopened, the video screen
will automatically turn back on and show the
appropriate display menu or media.
If the screen is closed and there is no audio heard,
verify that the headphones are turned on (the ON
indicator is illuminated) and the headphone
selector switch is on the desired channel. If the
headphones are turned on, push the remote
control’s power button to turn audio on. If audio is
still not heard, check that fully charged batteries
are installed in the headphones.
Disc Formats
The Blu-ray™ Disc player is capable of playing the
following types of 4.7-inch (12 centimeter)
diameter discs:
BD: BDMV (Profile 1.1), BDAV (Profile 1.1)
DVD: DVD-Video, DVD-Audio, AVCREC, AVCHD,
DVD-VR
CD: CD-DA, VCD, CD-TEXT
DVD/CD: MP3, WMA, AAC, DivX (versions 3 – 6)
profile 3.0
DVD Region Codes
The Blu-ray™ Disc player and many DVD discs are
coded by geographic region. These region codes
must match in order for the disc to play. If the
region code for the DVD disc does not match the
region code for the player, the disc will not play.
DVD Audio Support
When a DVD-Audio disc is inserted in the Blu-ray™
Disc player, the DVD-Audio title on the disc is
played by default (most DVD-Audio discs also have
a Video title, but the Video title is ignored). All
multichannel program material is automatically
mixed down to two channels, which may result in a
lowered apparent volume level. If you increase the
volume level to account for this change in level,
remember to lower the volume before changing
the disc or to another mode. Recorded Discs
The Blu-ray™ Disc player will play CD-R and CD-RW
discs recorded in CD-Audio or Video-CD format, or
as a CD-ROM containing MP3 or WMA files. The
player will also play DVD-Video content recorded to
a DVD-R or DVD-RW disc. DVD-ROM discs (either
pressed or recorded) are not supported.
If you record a disc using a personal computer,
there may be cases where the Blu-ray™ Disc player
may not be able to play some or the entire disc,
even if it is recorded in a compatible format and is
playable on other players. To help avoid playback
problems, use the following guidelines when
recording discs:
Open sessions are ignored. Only sessions that
are closed are playable.
For multi-session CDs that contain only multiple
CD-Audio sessions, the player will renumber the
tracks so each track number is unique.
For CD Data (or CD-ROM) discs, always use the
ISO-9660 (Level 1 or Level 2), Joliet, or Romeo
format. Other formats (such as UDF, HFS, or
others) are not supported.
The player recognizes a maximum of 512 files
and 99 folders per CD-R and CD-RW disc.
Mixed media recordable DVD formats will only
play the Video_TS portion of the disc.

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188MULTIMEDIA
Product Agreement
This product incorporates copyright protection
technology that is protected by US patents and
other intellectual property rights. Use of this
copyright protection technology must be
authorized by Macrovision, and is intended for
home or other limited viewing uses otherwise
authorized by Macrovision. Reverse engineering or
disassembly is prohibited.
Dolby Digital and MLP Lossless
Manufactured under license from Dolby
Laboratories. "Dolby", "MLP Lossless",
and the double-D symbol are trademarks
of Dolby Laboratories. Confidential unpublished
works. Copyright 1992-1997 Dolby Laboratories.
All rights reserved.RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being
on in your vehicle can cause erratic or noisy
performance from your radio. This condition may
be lessened or eliminated by repositioning the
mobile phone within the vehicle. This condition is
not harmful to the radio. If your radio performance
does not satisfactorily improve from repositioning
the mobile phone, it is recommended that the
volume be turned down or off during mobile phone
operation when not using the Uconnect system.
REGULATORY AND SAFETY
I
NFORMATION
US/CANADA
Exposure to Radio Frequency Radiation
The radiated output power of the internal wireless
radio is far below the FCC and IC radio frequency
exposure limits. Nevertheless, the wireless radio
will be used in such a manner that the radio is
8 in (20 cm) or further from the human body. The internal wireless radio operates within
guidelines found in radio frequency safety
standards and recommendations, which reflect
the consensus of the scientific community.
The radio manufacturer believes the internal
wireless radio is safe for use by consumers.
The level of energy emitted is far less than the
electromagnetic energy emitted by wireless
devices such as mobile phones. However, the use
of wireless radios may be restricted in some
situations or environments, such as aboard
airplanes. If you are unsure of restrictions, you are
encouraged to ask for authorization before turning
on the wireless radio Ú
page 327.

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244IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and you
will be connected to a representative for assis-
tance. Roadside Assistance will know what
vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror. 2. The LED light located between the ASSIST and
SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional assistance is needed.
Once the SOS operator opens a voice
connection with the vehicle’s SOS Call
system, the operator should be able to
speak with you or other vehicle occupants
and hear sounds occurring in the vehicle.
The vehicle’s SOS Call system will attempt
to remain connected with the SOS operator
until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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324
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address
Owner's telephone number
(home, mobile, and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French

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CUSTOMER ASSISTANCE325
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479. Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001 English /
(800) 387-9983 French).

FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm. In
addition, certain fluids contained in vehicles and
certain products of component wear contain, or
emit, chemicals known to the State of California
to cause cancer and birth defects, or other
reproductive harm.
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CUSTOMER ASSISTANCE327
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific
FCA vehicles. To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
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329
B
Battery
.................................................... 92, 270Charging System Light................................. 92Keyless Key Fob Replacement.................... 15Battery Saver Feature...................................... 52Belts, Seat..................................................... 239Blind Spot Monitoring.................................... 195Body Mechanism Lubrication........................ 276B-Pillar Location............................................. 300Brake Assist System...................................... 190Brake Control System, Electronic.................. 190Brake Fluid.......................................... 283, 323Brake System...................................... 283, 317Anti-Lock (ABS).......................................... 317Fluid Check............................................... 283Master Cylinder......................................... 283Parking...................................................... 105Warning Light.............................................. 91Brake/Transmission Interlock....................... 107Bulb Replacement............................... 293, 294Bulbs, Light.................................................... 241
C
Camera, Rear................................................ 139Capacities, Fluid............................................ 321Caps, Filler Oil (Engine)................................................ 268Radiator (Coolant Pressure)...................... 282Car Washes................................................... 314
Carbon Monoxide Warning................... 241, 242Cargo Area Cover............................................. 76Cargo Compartment........................................ 76Light............................................................ 76Luggage Carrier........................................... 77Cargo Light....................................................... 76Cargo Tie-Downs.............................................. 77Cellular Phone.............................................. 188Center High Mounted Stop Light................... 295Certification Label......................................... 141Chains, Tire................................................... 310Chart, Tire Sizing........................................... 296Check Engine Light
(Malfunction Indicator Light)......................... 100Checking Your Vehicle For Safety................. 239Checks, Safety.............................................. 239Child Restraint.............................................. 223Child RestraintsBooster Seats........................................... 225Child Seat Installation.............................. 236How To Stow An unused ALR Seat Belt.............................................. 233Infant And Child Restraints....................... 224Locating The LATCH Anchorages.............. 229Lower Anchors And Tethers For Children................................................ 226Older Children And Child Restraints......... 225Seating Positions...................................... 226
Child Safety Locks............................................26Clean Air Gasoline......................................... 319CleaningWheels...................................................... 309Climate Control................................................55Automatic....................................................55Cold Weather Operation................................ 104Compact Spare Tire...................................... 307Contract, Service........................................... 325Cooling Pressure Cap (Radiator Cap)............ 282Cooling System............................................. 280Adding Coolant (Antifreeze)...................... 281Cooling Capacity....................................... 321Disposal Of Used Coolant......................... 282Drain, Flush, And Refill............................. 281Inspection................................................. 281Points To Remember................................ 283Pressure Cap............................................ 282Radiator Cap............................................. 282Selection Of Coolant (Antifreeze)......................... 281, 321, 322Corrosion Protection..................................... 313Cruise Control (Speed Control)............. 119, 121Cruise Light............................................... 97, 98Customer Assistance.................................... 324Cybersecurity................................................ 158
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The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual m\
ay also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment desc\
ribed in this
manual that are not on this vehicle. FCA US LLC reserves the right to ma\
ke changes in design and specifications, and/or make additions to or improvemen\
ts to its products
without imposing any obligation upon itself to install them on products \
previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution theref\
ore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343
or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you ma\
y obtain a complimentary printed copy of the Warranty Booklet or purchase a
replacement kit by calling 1-800-387-1143 or by contacting your dealer.