DODGE GRAND CARAVAN 2020 Owner's Guide

GETTING TO KNOW YOUR VEHICLE29
Front Heated Seats
There are two heated seat switches that allow
the driver and passenger to operate the seats
independently. The controls for each heater are
located on the switch bank below the climate
controls. You can choose from HI, LO or OFF heat
settings. Amber indicator lights in each switch
indicate the level of heat in use. Two indicator
lights will illuminate for HI, one for LO and none
for OFF.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the LO setting on.
Push the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
If the HI-level setting is selected, the system will
automatically switch to LO-level after approxi -
mately 60 minutes of continuous operation. At
that time, the display will change from HI to LO,
indicating the change. The LO-level setting will
turn off automatically after approximately
45 minutes. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
instrument cluster display. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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30GETTING TO KNOW YOUR VEHICLE
Plastic Grocery Bag Retainer Hooks
Retainer hooks which will hold plastic grocery
bag handles are built into the seatbacks of all
rear seats and some front seats. The floor
supports the partial weight of the bagged
goods.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Supplemental Active Head Restraints —
Front Seats
Active Head Restraints are passive, deployable
components, and vehicles with this equipment
cannot be readily identified by any markings,
only through visual inspection of the head
restraint. The Active Head Restraints (AHR) will
be split in two halves, with the front half being
soft foam and trim, the back half being
decorative plastic.
When AHRs deploy during a rear impact, the
front half of the head restraint extends forward
to reduce the gap between the back of the
occupant’s head and the AHR. This system is
design to reduce the risk of injury to the driver
or front passenger in certain types of rear
impacts. Refer to “Occupant Restraints” in
“Safety” for further information.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.
Adjustment Button

For comfort, the Active Head Restraints can be
tilted forward and rearward. To tilt the head
restraint closer to the back of your head, pull
forward on the bottom of the head restraint.
Push rearward on the bottom of the head
restraint to move the head restraint away from
your head.

Active Head Restraint (Normal Position)

WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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GETTING TO KNOW YOUR VEHICLE31
(Continued)

Active Head Restraint (Tilted)

NOTE:
The head restraints should only be removed
by qualified technicians, for service purposes
only. If either of the head restraints require
removal, see an authorized dealer.
In the event of deployment of an Active Head
Restraint, refer to “Occupant Restraints/
Resetting Active Head Restraints (AHR)” in
“Safety” for further information.
Head Restraints — Second Row Quad Seats
The head restraints on the second row quad
seats are non-adjustable and non-removable.
The head restraint will automatically fold
forward when the seat release lever is pulled
during the Stow n’ Go procedure. Refer to
“Seats” in this chapter for further information.
WARNING!
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants.
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
collision.
Do not place items over the top of the
Active Head Restraint, such as coats, seat
covers or portable DVD players. These
items may interfere with the operation of
the Active Head Restraint in the event of a
collision and could result in serious injury or
death.
Active Head Restraints may be deployed if
they are struck by an object such as a hand,
foot or loose cargo. To avoid accidental
deployment of the Active Head Restraint
ensure that all cargo is secured, as loose
cargo could contact the Active Head
Restraint during sudden stops. Failure to
follow this warning could cause personal
injury if the Active Head Restraint is
deployed.
WARNING! (Continued)
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32GETTING TO KNOW YOUR VEHICLE
Head Restraints — Second Row Bench
The second row bench seat is equipped with
adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward.

Adjustment Button
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. Seatback
angle may need to be adjusted to fully remove
the head restraint. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, adjust the
head restraint to the appropriate height.
NOTE:
For child restraint tethering, refer to “Occupant
Restraint Systems” in “Safety” for further
information.
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility.
They are non-removable. Pull the release strap
to fold them forward.

Head Restraint Release Strap “1”

NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in
the third row seats.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE33
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment. Refer to “Occupant Restraint
Systems” in “Safety” for further information.
NOTE:
To remove the center head restraint, raise it as
far as it can go. Then, push both the release
button and the adjustment button at the base of
each post while pulling the head restraint up. To
reinstall the head restraint, put the head
restraint posts into the holes and push
downward. Then, using the adjustment button,
adjust the head restraint to the appropriate
height.

Adjustment Button
Refer to “Occupant Restraints” in “Safety” for
further information.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
tilt/telescoping lever is located below the
steering wheel at the end of the steering
column.

Tilt/Telescoping Lever
To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten
the steering column, pull the steering wheel
outward or push it inward as desired. To lock
the steering column in position, push the lever
upward until fully engaged.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on it can operate for an
average of 80 minutes before automatically
shutting off. This time may vary depending on
the temperature of the environment.
The heated steering wheel can shut off early or
may not turn on when the steering wheel is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the climate controls.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programed to
come on during a remote start. Refer to
“Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)

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GETTING TO KNOW YOUR VEHICLE35
The Automatic Dimming feature can be turned
on or off through the touchscreen.
Press the mirror dimmer button once to turn
the feature on.
Press the mirror dimmer button a second
time to turn the feature off.

Automatic Dimming Mirror

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the
vehicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting. The
mirror head can be adjusted up, down, left, and
right for various drivers. The mirror should be
adjusted to center on the view through the rear
window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
When the vehicle is placed into reverse gear, a
video display illuminates to display the image
generated by the rear view camera located on
the liftgate handle. The auto dimming feature is
also disabled to improve rear view viewing.
Automatic Dimming Mirror With Rear View Camera

Outside Mirrors
To receive maximum benefit, adjust the outside
mirror(s) to center on the adjacent lane of traffic
with a slight overlap of the view obtained on the
inside mirror.
CAUTION!
To avoid damage to the mirror during
cleaning, never spray any cleaning solution
directly onto the mirror. Apply the solution
onto a clean cloth and wipe the mirror clean.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
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36GETTING TO KNOW YOUR VEHICLE
Interior Observation Mirror
The convex interior observation mirror provides
the driver and front seat passenger a wide field
of view to conveniently view passengers sitting
in the rear passenger seats. To use the interior
observation mirror, push on the raised bars on
the compartment door and release (the door
will swing downward), then raise the door until it
is almost closed and release. The door will latch
in position to use the interior observation
mirror.
NOTE:
From the “observation mirror” position, the door
can only be closed.
To return to the full open position, the door must
first be closed and then opened by pushing the
latch again to release.
Observation Mirror

Power Mirrors — If Equipped
The power mirror controls are located on the
driver-side door trim panel.

Power Mirror Controls
The power mirror controls consist of mirror
select buttons and a four-way mirror control
switch. To adjust a mirror, push either the L
(left) or R (right) to select the mirror that you
want to adjust.
NOTE:
A light in the selected button will illuminate
indicating the mirror is activated and can be
adjusted.
Using the mirror control switch, push on any of
the four arrows for the direction that you want
the mirror to move.
Outside Mirrors Folding Feature
All outside mirrors are hinged and may be
moved either forward or rearward to resist
damage. The hinges have three detent
positions:
Full forward position
Full rearward position
Normal position

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GETTING TO KNOW YOUR VEHICLE37
Heated Mirrors — If Equipped
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped). Refer to “Climate
Controls” in this chapter for further information.
Illuminated Vanity Mirrors — If Equipped
An illuminated vanity mirror is located on the
sun visor. To use the mirror, rotate the sun visor
down and swing the mirror cover upward. The
lights turn on automatically. Closing the mirror
cover turns off the lights.

Lift Mirror Cover

EXTERIOR LIGHTS
Headlight Switch
The headlight switch is located on the left side
of the instrument panel. The switch controls the
operation of the headlights, parking lights,
instrument panel lights, interior lights and the
fog lights (if equipped).
Headlight Switch

Rotate the headlight switch clockwise to the
first detent for parking light and instrument
panel light operation. Rotate the headlight
switch to the second detent for headlight,
parking light and instrument panel operation.
Multifunction Lever
The multifunction lever is located on the left
side of the steering column.

Multifunction Lever

The multifunction lever controls the:
Turn Signals
Headlight Beams Low/High
Flash-To-Pass
Front and Rear Wipers/Washer Functions
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38GETTING TO KNOW YOUR VEHICLE
Daytime Running Lights (DRLs) — If
Equipped
The headlights on your vehicle will illuminate
when the engine is started and the
transmission is in any gear except PARK. This
provides a constant "lights on" condition until
the ignition is placed in the OFF position. The
lights illuminate at less than half of normal
intensity. If the parking brake is applied, the
Daytime Running Lights (DRLs) will turn off.
Also, if a turn signal is activated, the DRL lamp
on the same side of the vehicle may turn off for
the duration of the turn signal activation. Once
the turn signal is no longer active, the DRL lamp
will illuminate.
High/Low Beam Switch
Push the multifunction lever toward the
instrument panel to switch the headlights to
high beams. Pulling the multifunction lever
back toward the steering wheel will return the
lights to low beams.
Flash-To-Pass
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
Automatic Headlights
This system automatically turns the headlights
on or off according to ambient light levels. To
turn the system on, rotate the headlight switch
counterclockwise to the AUTO position. When
the system is on, the headlight time delay
feature is also on. This means the headlights
will stay on for up to 90 seconds after you place
the ignition into the OFF position. The headlight
time delay can be programmed to 0, 30, 60, or
90 seconds. Refer to “Headlight Delay” in this
section for further information.
To turn the automatic system off, move the
headlight switch out of the AUTO position.
NOTE:
The engine must be running before the
headlights will come on in the automatic mode.
Headlights On With Wipers — If Equipped
When your headlights are in the AUTO mode
and the engine is running, the headlights will
automatically turn on when the wiper system is
also turned on. Headlights on when windshield
wipers are on may be found on vehicles
equipped with an automatic headlight system.
NOTE:
The Headlights with Wipers feature can be
turned on or off through the instrument cluster
display. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
Headlight Delay — If Equipped
This feature provides the safety of headlight
illumination for up to 90 seconds after exiting
your vehicle.
To activate the delay feature, place the ignition
in the OFF position while the headlights are still
on. Then turn off the headlights within 45
seconds. The 90 second delay interval begins
when the headlight switch is turned off. If the
headlights or parking lights are turned back on
or the ignition switch is placed in the ON
position, the delay will be cancelled.

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